
Instacart · Canada - Remote (ON
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food...
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love
and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless
opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get
their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If
you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their
best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through
regular in-person events. Learn more about our flexible approach to where we work.
Instacart is the North American leader in online grocery, and we’re building the operating system for the grocery industry so
people can access the food they love and more time to enjoy it together.
We’re looking for an Engineering Manager to lead our Catalog Enrichment team. This team builds the AI-native platform and
pipelines that create, enrich, and maintain product attributes across a catalog of tens of millions of products from more than
100,000 retailer locations. Catalog data is the foundation of our marketplace: when attributes are complete and accurate, search
returns the right results, recommendations feel personal, and advertisers can target with confidence.
In this role, you’ll lead a team of engineers building systems that blend large language models, classical inference, workflow
orchestration, and human review into configurable pipelines that non-engineers can run. You’ll also own the ML-facing interfaces
to catalog data, including policies that govern how attributes are sourced, shared, and licensed across downstream models and
customer surfaces. You will partner closely with ML, product, operations, search, ads, and retailer teams to drive measurable
impact across Instacart’s ecosystem.
This is a fast-paced, highly cross-functional environment. You’ll thrive if you enjoy building platforms at scale, turning
ambiguity into clarity, and mentoring engineers while rolling up your sleeves on hard technical problems.
ML access to catalog data.
experience for a growing user base.
review into pipelines non-engineers can configure and run.
assembles, evaluates, and optimizes workflows.
inputs from customer-facing use cases.
auditable governance.
set and meet SLAs on core attributes and model usage.
decision-making.
audiences.
rules, and human review.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is
remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex
First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and
Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is
eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. Our Merchants organization focuses on onboarding and activation, catalog quality and health, merchant presence (including creator/UGC and trust signals), and ads upsell—helping merchants build healthy catalogs, reach the right audiences, and unlock clear paths to growth. In this role, you’ll lead high-impact engineering at the intersection of commerce platforms, catalog systems, and AI-native experiences. This includes applying ML, AI-assisted workflows, and GenAI where appropriate to improve metadata quality, merchant tooling, and operational efficiency. You’ll partner closely with Engineering Managers, Product Managers, Data Scientists, and other senior engineers to deliver systems with measurable business and user impact. What you’ll do: * Own end-to-end technical delivery for cross-team initiatives—from problem framing and technical strategy through architecture, implementation, rollout, and iteration. * Shape catalog and integration systems for scale, reliability, and quality, ensuring merchant data is deep, broad, fresh, and actionable across partners, formats, and key signals such as inventory and pricing where relevant. * Build and evolve ML-, GenAI-, and AI-assisted merchant experiences with strong validation and guardrails—for example, metadata enrichment, gap-filling, and internal tools that improve catalog health without compromising trust. * Contribute to merchant onboarding and activation systems that span teams, creating streamlined flows, signals, and decisioning pathways that improve approval rates, merchant quality, and time to value. * Partner where appropriate on organic attribution, merchant insights, and data-driven pathways from organic success to paid products, ensuring strategy is measurable rather than anecdotal. * Drive technical decisions using clear tradeoffs across revenue, conversion, catalog health, engagement, and Torso success. * Mentor senior engineers and raise the bar for technical design, engineering quality, and production readiness across the organization. * Use AI to accelerate your own work—across exploration, drafting, analysis, and synthesis—while maintaining strong judgment, rigorous validation, and accountability for outcomes. What we’re looking for: * 10+ years of software engineering experience, including meaningful time as a Staff, Senior Staff, or equivalent-level IC building and operating complex production systems. * Strong track record in commerce, marketplaces, ads, or other adjacent large-scale domains, including leadership on cross-team technical initiatives. * Deep experience in systems design, API design, and data-intensive systems, with the ability to navigate tradeoffs in performance, reliability, and scalability. * Experience building or partnering on ML-, AI-, or GenAI-adjacent systems, with a pragmatic understanding of where these technologies add value and how to deploy them responsibly. * Catalog, integrations, or merchant platform experience is a strong plus. * Experience with growth, measurement, funnel optimization, or organic-to-paid ecosystems is a plus. * Strong communication skills and the ability to influence technical direction without directly owning every implementation detail. * Bachelor’s degree in Computer Science, Engineering, or a related technical field—or equivalent practical experience. Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: * We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. * This role will need to be in the office for in-person collaboration 1-2 times/month, and therefore needs to be in a commutable distance from one of the following offices: San Francisco or Palo Alto. #LI-HYBRID #LI-CL5 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only $245,402—$429,454 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.
THE ROLE: * This is a detail-oriented role that serves as the first line of support for business users engaging with our Enterprise Data Platform (EDP). You will play a crucial role in ensuring smooth access, understanding, and use of data assets—ranging from Power BI dashboards to self-service reporting in Business Objects. * Working across a modern data stack—including a Databricks-based lakehouse architecture, Amperity for Customer Data Platform (CDP) enrichment, Power BI for enterprise analytics with InfoRiver writeback extension and SAP Business Objects for self-service reporting—you will be responsible for triaging data issues, supporting end-user data access, and facilitating self-service analytics. * You’ll work closely with the Power BI developers and data engineering teams, ensuring feedback loops are maintained and users are empowered to make data-driven decisions. * Additional hours and on call as required to fulfil duties. WHAT YOU’LL BE DOING: * Act as the first point of contact for BI-related queries and issues across tools such as Power BI, Business Objects, and Amperity. * Build an understanding of the business at a level of detail that enables the identification and resolution of critical issues. * Provide hands-on support to business users navigating dashboards, reports, and self-service tools. * Provide targeted communication to the business in the event of batch delays. * Support in service transition of Power BI dashboards and software. * Triage and escalate complex issues to the second-level Data Engineering support team as appropriate, ensuring timely resolution and communication. * Monitor BI platform health and scheduled report/dashboard refreshes. * Support incident and request management using service desk tooling (e.g., Jira, ServiceNow). * Conduct basic troubleshooting for data latency, quality, access, and performance issues. * Provide input in regular service review meetings to monitor supplier performance. * Manage and support user onboarding and access control to BI tools and data products, in accordance with data governance policies. * Maintain documentation for permissions, report ownership, and data domains. * Create and maintain end-user guidance materials (how-to guides, FAQs, video walk-throughs). * Collaborate with BI developers, data analysts, and the data platform team to feedback user requirements, improvement areas, adoption trends and where appropriate develop and document dashboards, alerts and reports. * Help maintain a catalog of enterprise reports and dashboards, ensuring content is accurate, documented, and aligned with business needs.. WHO YOU ARE: * Hands-on experience with Power BI and SAP Business Objects (report usage, access troubleshooting, and sharing). * A strong understanding of Microsoft applications – Outlook, Excel, Word, PowerPoint and Visio * Experience in working with data from a database or data warehouse to provide analysis and reporting using an operational or Business Intelligence tool set. * Excellent logical, problem solving and numeracy skills * Experience in a business intelligence support, service desk, or analyst role within a data-driven environment. * Understanding of retail business processes and operations. * Previous experience in developing and maintaining business intelligence application solutions (desirable) * Broad understanding of emerging technologies within the business intelligence and analytics space (desirable) WHATS IN IT FOR YOU: * 40% staff discount plus friends & family discounts throughout the year * Access to our reward platform for external discount and offers * Private pension scheme * Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you * All employees are covered by our life assurance policy from day one * Unlock extra leave with our buy more holiday scheme. * Celebrate YOU! Enjoy an extra paid day off on your birthday each year * Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service) * Spread the cost of your commute with interest-free season ticket loans * Do your bit for the environment and save money with our Cycle2Work scheme * We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the enterprise applications every Asana employee uses every day. As Manager of IT Applications and Client Platform Engineering, you’ll lead four engineers: two on client platform, two on applications. You report directly to the Head of IT Systems Engineering. This is a player/coach role: you set direction, run planning, and step in on escalations and architecture decisions while your engineers own most of the day-to-day. Your primary depth is in endpoint engineering; you have enough SaaS administration background to lead the apps side without micromanaging it. We’re looking for someone who knows endpoint work deeply and is ready to grow as a manager. Your title history matters less than technical foundation and how you work with people. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you’re interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve * Lead and develop your team. Manage and mentor four engineers (two on CPE, two on Apps). Set priorities, clear blockers, and help each person grow. * Own the client platform program. Set strategy and lead execution for Asana’s endpoint fleet: macOS, Windows, and mobile. This means MDM infrastructure, zero-touch deployment, software catalog, and OS lifecycle. We’re primarily an Apple shop with a growing Windows footprint. * Strengthen endpoint security. Work with the Corporate Security team to harden our endpoint posture, respond to incidents, and build initiatives that connect security priorities and endpoints. * Oversee the applications engineering function. Your Apps engineers manage the SaaS portfolio: Asana, Google Workspace, Slack, Zendesk, DocuSign, 1Password, Slab, Figma, and more. You set direction, stay close enough to catch problems early, and step in when something needs senior judgment. * Be the technical escalation. When a hard endpoint problem surfaces, an MDM decision needs to be made, or a cross-team initiative needs senior ownership, that’s you. * Push automation and efficiency. Spot opportunities to reduce manual work through scripting, APIs, and workflow tooling. Build the expectation that if something is repetitive, the team automates it. * Work across the organization. Partner with Corporate Security, HR, Legal, and other business teams to understand what they need, communicate what IT is building, and ship solutions that work. * Document and share knowledge. Make sure your team documents clearly and hands off processes that others can follow. About you * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * Experience managing client endpoint infrastructure: macOS and Windows required, mobile (iOS/Android) a strong plus. * Hands-on with MDM platforms like Jamf, Intune, BigFix, or AirWatch; familiar with zero-touch deployment methods. * Comfortable with identity platforms like Okta and how they connect to endpoint management. * Can write scripts in Bash or PowerShell; familiar with APIs and orchestration tools like Workato. * Enough SaaS administration experience — Google Workspace, Slack, and similar — to lead a team that owns it. * Some management experience. This is a good role for a senior engineer who has led projects or a small team and is ready for the next step. We care more about how you think technically and how you work with people than what your title has been. * You communicate clearly, prioritize in writing, and know when to solve a problem yourself and when to hand it off. At Asana, we’re committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we’re committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $194,000 - $220,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you’re interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you’re interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid #LI-SA About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.