
Asana · San Francisco
The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the enterprise applications every A...
The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the
enterprise applications every Asana employee uses every day. As Manager of IT Applications and Client Platform Engineering, you’ll
lead four engineers: two on client platform, two on applications. You report directly to the Head of IT Systems Engineering. This
is a player/coach role: you set direction, run planning, and step in on escalations and architecture decisions while your
engineers own most of the day-to-day. Your primary depth is in endpoint engineering; you have enough SaaS administration
background to lead the apps side without micromanaging it. We’re looking for someone who knows endpoint work deeply and is ready
to grow as a manager. Your title history matters less than technical foundation and how you work with people.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday,
Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the
type of work you do and the teams with which you partner. If you’re interviewing for this role, your recruiter will share more
about the in-office requirements.
What you’ll achieve
help each person grow.
means MDM infrastructure, zero-touch deployment, software catalog, and OS lifecycle. We’re primarily an Apple shop with a
growing Windows footprint.
build initiatives that connect security priorities and endpoints.
Zendesk, DocuSign, 1Password, Slab, Figma, and more. You set direction, stay close enough to catch problems early, and step in
when something needs senior judgment.
initiative needs senior ownership, that’s you.
the expectation that if something is repetitive, the team automates it.
need, communicate what IT is building, and ship solutions that work.
About you
productivity, collaboration, or decision-making.
next step. We care more about how you think technically and how you work with people than what your title has been.
At Asana, we’re committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical
to helping us achieve our mission. If you’re interested in this role and don’t meet every listed requirement, we still encourage
you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving
our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role.
To ensure pay is fair and not impacted by biases, we’re committed to looking at market value which is why we check ourselves and
conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $194,000 - $220,000. The actual base salary will vary based on various
factors, including market and individual qualifications objectively assessed during the interview process. The listed range above
is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for
most sales roles), and benefits. If you’re interviewing for this role, speak with your recruiter to learn more about the total
compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you’re
interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-SA
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most
important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes,
and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the
best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+
offices all over the world, we are always looking for individuals who care about building technology that drives positive change
in the world and a culture where everyone feels that they belong.
Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
ABOUT TASKRABBIT: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! ABOUT THE ROLE Taskrabbit is maturing its engineering organization toward a scalable, secure, and compliant environment, anchored on three programs: Oncall Modernization, Cloud Infrastructure Modernization, and CIS IG1 compliance. Today, the operational "process tail" of these programs—audit evidence gathering, cross-departmental coordination, policy rollout, vulnerability SLA enforcement, and periodic reviews, is absorbed by our most senior technical talent. This is our first dedicated Infrastructure & Security TPM. This role owns the program layer so our ICs and Engineering Managers can refocus on implementation, advisory, review, and architecture. You will drive CIS IG1 to sustained compliance, lead its expansion from engineering to the entire company, and build the foundation for IG2 and IG3. You will be the "air traffic controller" for security and infrastructure requests. This is a high-visibility, foundational role with a direct mandate to build durable processes from the ground up. You will report to the Director of TPM and partner daily with our infrastructure and security leadership. WHAT YOU'LL DO Compliance & Security Program Ownership * Own the end-to-end CIS IG1 program: intake, evidence collection, SLA enforcement, and periodic review cycles across all 18 control families * Expand CIS controls from local engineering teams to the entire company, and build the roadmap for IG2 and IG3 * Maintain the CIS Crosswalk Tracker as a living record of audit readiness and control status * Translate technical controls into actionable Jira workflows and enforceable remediation SLAs * Manage the annual external Penetration Test program and track remediation of findings to closure Governance & Intake * Design and operate a centralized intake process for security and infrastructure requests, ensuring engineers work only on vetted, prioritized work * Standardize access-granting workflows for new hires, role changes, and tool requests—with full audit trails * Establish and enforce SLAs for vulnerability remediation, PR reviews, and ticket response; report compliance to leadership Stakeholder & Cross-Functional Orchestration * Serve as the primary interface between Engineering, Security, Legal, Finance, IT, and Procurement for security-related programs, vendor reviews, and audits * Negotiate infrastructure and security work into team sprints; manage GIVE/GET dependency tracking with Engineering Directors * Drive policy approvals and company-wide rollouts (e.g., Data Management, Secure Configuration, Access Control) from draft to operationalized and signed-off Operational Excellence (Run the Business) * Operationalize recurring compliance work: quarterly access reviews, monthly vulnerability triage, bi-annual asset inventory updates, annual vendor reassessments, and tabletop BCP exercises * Build and maintain dashboards and automated evidence pipelines to reduce manual compliance chores * Report security posture, key metrics, and a "Security Score" to senior leadership in clear, business-readable terms * Lead the BCP program: standardize templates, schedule tabletop exercises, document results, and drive remediation into engineering sprints Incident & Vulnerability Program Management * Scale vulnerability management from local triage to a company-wide SLA-driven program using Wiz, HackerOne, and Jira * Own the SLA—chasing teams to close critical findings within 7 days and reporting Days-to-Patch to leadership * Manage the phishing response playbook and incident post-mortem process; ensure P0/P1 action items land in sprint WHO YOU'LL WORK WITH * Engineering Director, Infrastructure & Security * Senior Manager, Cloud Infrastructure * Security Manager * Infosec/Security team ICs * Other TPM’s * Engineering Managers and ICs across Cloud Infrastructure and SRE * Legal (data retention, SOC2/vendor reviews), Finance (security budget), IT (endpoint and asset coverage, Okta), Procurement, and the Data Lead (PII inventory and retention) * Senior Engineering and Product leadership (risk and metrics reporting) WHAT WE'RE LOOKING FOR Required Experience * 3+ years of technical program management in an infrastructure, security, SRE, or compliance environment * Demonstrated ability to translate security controls (e.g., CIS, SOC2) into actionable Jira workflows, SLAs, and repeatable operational processes * Proven track record driving company-wide, cross-departmental initiatives through to completion—including securing stakeholder sign-offs and managing organizational resistance * Experience operationalizing run-the-business processes: access reviews, vulnerability remediation tracking, audit evidence collection, and periodic compliance reviews * Sufficient technical depth in cloud infrastructure, SRE, and infosec to coordinate credibly with engineers and translate findings for non-technical leaders * Strong executive communication skills—able to synthesize technical risk into a business-readable security score and status report * End-to-end program ownership: from intake governance and dependency tracking through leadership reporting Nice to Haves * Familiarity with CIS Controls v8.1 and the IG1/IG2/IG3 framework * Hands-on exposure to tools in our stack: Wiz, HackerOne, CrowdStrike, Datadog, Okta, JAMF, or KnowBe4 * Experience supporting SOC2 or PCI audits * Jira workflow and dashboard configuration experience * Background in GRC (Governance, Risk, and Compliance) or security program management * Experience working in an organization operating under a parent- or partner-company compliance context WHAT SUCCESS LOOKS LIKE * ICs and Engineering Managers have measurably less coordination toil—30-40% of their program overhead returned to implementation and advisory work * CIS IG1 sustained at or near 100% with automated evidence pipelines, expanded beyond engineering to all departments * Centralized intake and governance live; SLAs for vulnerability remediation and request response published and enforced * At least one full periodic review cycle (quarterly access review or monthly vulnerability triage) fully operationalized with documented evidence within 90 days * BCP program established and validated via tabletop exercise within the first year * Leadership receives a clear, consistent security score and metrics report; technical risk is legible to the SLT * A credible roadmap for CIS IG2/IG3 underway within one year Compensation & Benefits At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + annual bonus + benefits + perks. The base pay range for this position is $87,000 - $120,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. YOU’LL LOVE WORKING HERE BECAUSE: * Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. * The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! * The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. * The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. TASKRABBIT’S COMMITMENT TO DIVERSITY AND INCLUSION: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. WHAT YOU’LL DO You will strategically support Stripe’s AI user segment consisting of complex and high-growth AI companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. RESPONSIBILITIES * Provide a gold standard experience to your assigned accounts' key stakeholders * Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development * Foster long-term user relationships that grow loyalty to Stripe and Stripe products * Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion * Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe * Lead user-facing meetings both in person and through video chat * Collaborate on the continued design of this support offering * Create user-facing content for long-term solutions * Partner closely with other Technical Account Managers supporting AI accounts as a subject matter expert on the AI industry to deliver differentiated technical support * Engage in frequent on-site visits with AI users to deepen relationships, surface technical challenges early, and deliver strategic guidance to their engineering, product, and business stakeholders * Drive publication of user case studies WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of experience in enterprise-level client-facing work * Demonstrated expertise in the AI industry, such as monetization models, fraud strategy, global payment methods, and the technical and operational challenges faced by AI companies * Strong product sense and energized by the challenge of solving difficult user-related problems * Strong written and verbal communication skills * Ability to lead complex integration conversations in a highly consultative and proactive manner * Familiarity with APIs and ability to explain API concepts to Stripe's largest and most technical customers * Proficient in SQL and comfort building complex queries * Familiarity using AI coding agents to solve problems * Strong technical troubleshooting skills and experience interfacing with technical teams * Adept client relationship management skills * Ability to engage in business-level and technical conversations at multiple levels of the organization PREFERRED QUALIFICATIONS * Operations-savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes * Experience practicing in small to medium scale project management * Strong organizational skills and self-starting mindset * Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL * Ideal experience in the payments industry
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes * Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. * Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements * Participate and prepare for Monthly and Quarterly Business Reviews with customers * Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products * Continuously evolve best practice to technical product adoption and customer success Who You Are: * Someone with a solid technical grounding and hands-on experience of IT Operations * Confident in your hands on experience AWS, Azure or GCP * Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. * Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. * Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. * Able to sit up to 4 hours, traveling to and from client sites * Able to travel via auto, train or air up to 30% of the time * Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space * Experienced using Datadog and/or other cloud monitoring tools Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $101,000—$147,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.