Technical Account Manager 2 - West

Datadog

We are Datadog’s in-house technical leaders. The Technical Account Management team drives Datadog’s continued global growth by ensuring our customers realize long-term value from our platform through successful adoption, expansion, and partnership. As a Manager 1 in Technical Account Management, you will lead and develop high-performing technical teams while influencing strategy, execution, and outcomes across customers, internal partners, and the broader organization. Manager 1 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. You will coach and mentor individual contributors, drive execution against team and organizational goals, and serve as a strong voice for customer needs and technical excellence. At Datadog, we place value in our office culture; the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. WHAT YOU’LL DO: * Lead and coach a team of up to 6 Technical Account Managers, providing regular 1:1s, team meetings, and bi-annual performance feedback * Own and track team KPIs, including scheduling, utilization, productivity, and delivery outcomes * Partner closely with Sales, Customer Success, Presales, Product Management, Support, and Marketing to align post-sales strategy and execution * Lead and participate in customer-facing engagements when appropriate, including escalations, strategic reviews, and key account discussions * Drive account strategy discussions focused on product adoption, expansion, and services delivery * Actively participate in recruiting, hiring, and onboarding efforts across your team and the broader organization * Gather and synthesize customer feedback to influence product direction, process improvements, and internal initiatives * Lead multiple OKR initiatives annually, coordinating and delegating efforts across your team * Demonstrate thought leadership by identifying opportunities for improvement, proposing scalable solutions, and executing on initiatives that improve customer experience and team effectiveness WHO YOU ARE: * An experienced people manager with 3+ years of management experience, ideally within a technical or post-sales organization * Comfortable leading teams of customer-facing  technical professionals * A strong coach and mentor who invests in career development and builds inclusive, high-performing teams * Experienced in partnering cross-functionally to drive shared outcomes and resolve complex challenges * Confident leading customer-facing conversations and navigating escalations with empathy and clarity * Data-driven, with experience using metrics and KPIs to inform decisions and optimize performance * A clear communicator who can influence without authority and align stakeholders around common goals * Passionate about continuous improvement, operational excellence, and customer value BENEFITS AND GROWTH: * Best-in-breed onboarding and leadership enablement * Generous global benefits * Intra-departmental mentor and buddy programs * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Ongoing professional development, leadership training, and career pathing * An inclusive company culture with access to Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $146,000—$213,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in the Stripe portfolio. Revenue suite Product Sales is tasked with pursuing a $100B market opportunity for back-office finance automation across billing, tax, revenue reporting, and data. WHAT YOU’LL DO As a Tax Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. RESPONSIBILITIES * Drive revenue to achieve and overperform on targets * Lead discussions with our largest existing and prospective customers * Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders * Understand and articulate the value propositions of Stripe Tax to key stakeholders, including technical teams, financial departments, partners, and C-suite executives * Develop a deep understanding of global indirect tax requirements of potential customers * Build and maintain relationships with clients, guiding them through the sales process and helping ensure a successful implementation of Stripe Tax * Collaborate with the product, engineering, marketing, and customer success teams to ensure client satisfaction and long-term growth * Stay up-to-date on industry trends in data, analytics, and reporting to identify new opportunities WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You're an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including C-level roles. You're used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're comfortable working with clients as you are with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is detail-oriented and has a track record for improving the processes and organizations around you. Minimum requirements * 8+ years of sales or prospecting experience at a technology company and a track record of top performance * Owning a direct sales quota, with direct sales experience closing new business and expanding existing users * A proven ability to build strong collaborative working relationships with business partners * A proven ability to be a self-starter capable of driving business results without significant supervision * A hands-on mentality * Excellent verbal and written communication skills * Strong presentation skills, particularly for in-person meetings with multiple stakeholders * Proven ability to lead complex negotiations involving bespoke commercial agreements * Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications * 3+ years of experience selling financial services or similar software * Experience selling tax solutions * Proven ability to sell complex software solutions In-office Expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role We are seeking a visionary, strategic, and highly technical VP of Product for Identity Management to lead two of our fastest-growing and most critical strategic pillars: Okta Identity Governance (OIG) and Okta Privileged Access (OPA). As the VP of Product, you will own the end-to-end product strategy, roadmap, and execution for our modern Workforce Identity Cloud governance and privileged access solutions. You will lead a high-performing team of product managers, collaborating closely with engineering, design, marketing, and sales to redefine how enterprises manage identity lifecycle, compliance, and high-risk access in a cloud-first world.   Key Responsibilities * Product Vision & Strategy: Define and execute the multi-year product strategy for OIG and OPA. Position Okta as the dominant leader in unified Identity Governance and Administration (IGA) and Privileged Access Management (PAM). * Team Leadership: Recruit, mentor, and inspire a world-class team of Product Managers. Foster a culture of high ownership, accountability, and user-centric design. * Execution & Delivery: Work hand-in-hand with Engineering leadership to deliver scalable, secure, and intuitive enterprise-grade products. Maintain a rigorous focus on speed-to-market without sacrificing quality. * Market & Customer Insights: Spend time with Fortune 500 CISOs, IT leaders, and industry analysts (Gartner, Forrester) to deeply understand market trends, regulatory compliance needs, and customer pain points. * Cross-Functional Alignment: Partner with Product Marketing, Sales, and Customer Success to define Go-To-Market (GTM) strategies, pricing, packaging, and enablement that accelerate pipeline and adoption. * Platform Integration: Ensure seamless integration of OIG and OPA within the broader Okta Identity Cloud ecosystem, delivering a unified "single pane of glass" experience for our customers.   What You Bring (Qualifications) * Required Domain Expertise: Deep, practical experience within the Identity & Access Management (IAM) landscape is strictly required, specifically holding a proven track record of designing, building, or scaling sophisticated Identity Governance (IGA) and Privileged Access Management (PAM) solutions. * Experience: 12+ years of product management experience in enterprise SaaS, with at least 5+ years in a senior leadership role (Director/VP) managing multi-product portfolios. * Scale: Proven track record of scaling enterprise software products from early traction to $100M+ in ARR. * Technical Acumen: Ability to converse deeply with engineers about cloud architecture, APIs, zero-trust security frameworks, and AI/ML-driven automation. * Strategic Clarity: Exceptional ability to distill complex, ambiguous market dynamics into a clear, actionable product roadmap. * Communication: A masterful storyteller who can inspire internal teams, command the room with executive stakeholders, and build trust with enterprise customers. #LI-Hybrid PID: P25379_3474794   The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $329,000—$452,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.    The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $294,000—$403,000 USD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.