
Sofi · Cottonwood Heights; FL - Jacksonville; CA - San Francisco; NY - New York; WA - Seattle; NC -Charlotte; TX - Frisco; DE - Greenville
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about...
Employee Applicant Privacy Notice
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our
millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding
us every step of the way. Join us to invest in yourself, your career, and the financial world.
We are searching for a Fraud Strategist, Login and Auth to own the perimeter of the SoFi platform. This is a sophisticated role at
the intersection of adversarial threat intelligence, device forensics, and real-time decisioning. You will design fraud strategy
across login, password reset, MFA, step-up, and high-risk session events, calibrated against the full spectrum of perimeter
threats: account takeover (ATO), authorized scams, credential stuffing, MFA bombing, OTP interception, SIM swap,
adversary-in-the-middle phishing, and emulator-driven bot traffic. The work requires fluency in device intelligence,, behavioral
biometrics, network reputation, and the device-graph forensics needed to attribute risk to entities, not just sessions. You will
work cross-functionally with EPD, IAM, Fraud Ops, InfoSec, and partner risk teams to translate signals into production policy that
scales across Money, Invest, Crypto, Card, and Lending.
By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer
the excitement of a rapidly growing startup with the stability of an industry leading leadership team.
The Fraud Strategist, Login and Auth will help SoFi build a defensible authentication perimeter by:
threshold tuning, champion/challenger lifecycle, and rule-level loss attribution.
investment), MFA bombing, OTP interception, SIM swap, and adversary-in-the-middle phishing. Translate live campaign telemetry
into production rule changes within hours
residential-proxy detection, and entity-level device-graph analysis to surface coordinated abuse hidden under individually
clean sessions.
network, and credential-risk signals into a single decision, with explicit FPR budgets per surface.
network rules to optimize approval rate without ceding losses.
marketplaces) and translating intelligence into rule changes inside the live policy stack.
years of work experience in Fraud Analytics, Authentication Risk, or Adversarial Security Engineering.
surfaces. Comfort across the full kill chain: credential exposure, login compromise, in-session manipulation (remote access,
screen share, social engineering), and money movement out.
adversary-in-the-middle phishing, residential-proxy abuse, and emulator-driven automation. You can recognize a campaign in
flight from telemetry and respond at the policy layer.
behavioral biometrics, and entity-level device-graph analysis.
trade-offs between approval rate and chargeback exposure on CNP flows.
bps lift in challenge rate is or is not worth the loss avoidance, with the data to back it.
statistical models that serve as the foundation for global risk detection.
on policy changes, and owns end-to-end execution in fluid environments.
an advocate of your initiatives. Learn, iterate, and excel.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the
candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR,
RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS,
BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY,
AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL
ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL
THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS.
PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND
SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH
PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET
DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open
roles.
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We are searching for a Fraud Strategist, Ecosystem to own horizontal fraud strategy across the SoFi member journey. This is a sophisticated role for an operator who can reason across the entire product and user lifecycle as a single risk surface. You will design decisioning that travels with the member and recognizes perimeter threats and scam typologies as they cross product seams: onboarding, account creation, funding, money movement (ACH, FedNow, Wire, Zelle, P2P), and high-value product activity. The work requires fluency in device forensics, entity resolution, account takeover (ATO) defense, scam interception, and the rule-engine craft to translate that fluency into production policy. You will lead the cross-product signal layer that lets every product line see a member’s full risk posture, and replace fixed dollar caps with risk-tiered frameworks that price velocity, recency, and counterparty risk. By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team. What You’ll Do: The Fraud Strategist, Ecosystem will help SoFi build a unified cross-product fraud defense by: * Owning fraud strategy across the full SoFi product surface, designing decisioning that uses signals from onboarding, login, money movement, and product activity together rather than in isolation. * Leading cross-product perimeter defense covering ATO carryover from compromised credentials, scam interception (authorized push payment, romance, investment, impostor, business email compromise), mule-account detection, and synthetic-identity attacks at funding. * Driving device forensics across product lines: shared device-graph infrastructure, emulator and VM detection, jailbreak and root signals, residential-proxy detection, and entity resolution that links a single bad actor across accounts that look clean in isolation. * Designing risk-tiered money movement decisioning for ACH, FedNow, Wire, Zelle, and P2P flows, replacing fixed dollar caps with dynamic frameworks priced on velocity, recency, counterparty risk, and scam telemetry. * Building the cross-product analytics layer in SQL and Python: shared feature tables, entity-resolution signals, and rule-level attribution that lets every product line see a member’s full risk posture. * Partnering with EPD, Fraud Ops, InfoSec, and product owners to ship strategy changes through the rules engine with clean governance, performance monitoring, and clear escalation when losses deviate from forecast. What You’ll Need: * BA/BS in Statistics, Information Systems, Mathematics, Data Science, or related fields, or equivalent work experience, and 5–8 years of work experience in Fraud Analytics across multiple product lines. * ATO and Scam Defense: Demonstrated track record reducing account takeover and scam losses across more than one product line. Comfort with the scam taxonomy in detail: authorized push payment, romance, investment, impostor, remote access, business email compromise, and the shared signal between them. * Perimeter Threat Fluency: Operational understanding of how perimeter threats (credential stuffing, MFA bombing, SIM swap, mule-account farming, synthetic identity at funding, first-party intent fraud) manifest at each entry surface of a multi-product fintech. * Device Forensics: Hands-on experience with device fingerprinting, emulator and VM detection, jailbreak and root signals, behavioral biometrics, and entity-level device-graph analysis as a tool for linking accounts across products. * Cross-Product Reasoning: Demonstrated track record building fraud strategy that spans more than one product line, with explicit framing of where signals transfer, where they do not, and how to govern shared risk infrastructure. * Money Movement and Onboarding: Working knowledge of onboarding orchestration, IDV vendor stacks (Socure, Persona, Veriff), rules engines (Oscilar, SAFE, Camunda), and the economics of risk-tiered limits in real-time payments. * Balance Friction and Growth: Deep mastery of evaluating trade-offs between fraud mitigation and UX, ensuring security strategies protect the business without compromising key conversion and retention metrics. * Architect Scalable Data Systems: Expert-level SQL/Python skills used to build automated, high-volume data architectures and statistical models that serve as the foundation for global risk detection. * Drive Strategic Influence: A proactive leader who uses cross-functional persuasion to align stakeholders across product lines and owns the end-to-end execution of complex initiatives in fluid environments. * Founders’ Mentality: You need to have a positive, proactive attitude, being able to identify problems, raise proposals, and be an advocate of your initiatives. Learn, iterate, and excel. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS, BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY, AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL LAW. THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS. PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS. NEW YORK APPLICANTS: NOTICE OF EMPLOYEE RIGHTS SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET YOUR RECRUITER KNOW OR EMAIL ACCOMMODATIONS@SOFI.COM. DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. WHAT YOU’LL DO The Global Payments Performance team will be responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. RESPONSIBILITIES * Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. * Serve as both an internal and merchant-facing expert on payment optimisation strategies. * Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. * Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. * Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. * Provide feedback on our tools and playbooks to help continuously improve our self serve offerings WHO YOU ARE MINIMUM REQUIREMENTS * 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry * Expertise is diagnosing root cause of card authorization rate underperformance, and suggesting actionable steps to address root cause issues identified * Deep understanding of how to improve merchant, card authorization rates (e.g. ISO message optimization, retry logic, issuer level analysis etc.) * Ability to partner with merchants to structure and deliver a/b tests that compare card authorization rate performance across PSPs * Experience helping merchants onboard to a new PSP such that their authorization rate performance is optimal from day one PREFERRED QUALIFICATIONS * Experience with SQL, dashboard building, modeling, or reporting * Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3) * Experience presenting to senior business leaders * Ability to advise merchants on how to manage fraud, primarily on card transactions but ideally on alternative payment methods as well * An understanding of how to reduce merchant level interchange and scheme fees
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Developer Experience and Product Platform (DEeP) org empowers all of Stripe's products with a shared product platform that can help with rapidly delivering high-quality, consistent, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe. WHAT YOU'LL DO We're seeking an experienced Technical Program Manager to join our Organization Access Platform (OAP) team, focusing on security initiatives. In this role, you'll drive critical security programs across multiple teams, manage dependencies, and ensure the successful delivery of security features that protect our platform and users. This is a highly technical role requiring strong program management skills and the ability to influence cross-functional stakeholders. Your role involves spearheading large-scale technical programs, solving intricate challenges, and ensuring successful product launches. RESPONSIBILITIES * Lead end-to-end program management for critical security initiatives including API key security, Account Takeover (ATO) prevention, login access controls, and other risk, security, and fraud prevention measures. * Drive cross-team dependencies and collaboration between security, fraud operations, and product engineering teams. * Track, communicate, and resolve program blockers across multiple workstreams. * Develop implementation roadmaps and execution strategies for complex security features. * Partner with engineering managers to define technical requirements and prioritize security enhancements. * Establish metrics and reporting processes to measure program effectiveness and security outcomes. * Facilitate decision-making processes when trade-offs arise between security, user experience, and development timelines. * Represent OAP security initiatives in cross-functional meetings and leadership reviews. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of technical program management experience with demonstrated success in security-focused initiatives * Experience managing complex technical programs with multiple stakeholders and dependencies * Strong understanding of security concepts and best practices, particularly in API security, authentication systems, and access controls * Excellent communication skills with the ability to translate complex technical concepts to various audiences * Proven track record of influencing decisions across teams without direct authority * Experience working with engineering and product teams in a fast-paced environment * Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience) PREFERRED QUALIFICATIONS * Experience with payment systems, financial technology, or enterprise SaaS platforms * Knowledge of compliance requirements related to data security (SOC2, PCI, etc.) * Experience with identity and access management systems * Background in API development or platform security * Previous experience working on developer platforms or developer experience