Payments Performance Strategist, Card Authorization

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants. We serve a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. WHAT YOU’LL DO The Global Payments Performance team will be responsible for leading data-driven discussions with existing and prospective merchants on optimization strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. RESPONSIBILITIES * Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. * Serve as both an internal and merchant-facing expert on payment optimisation strategies. * Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. * Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe’s customer portfolio. * Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. * Provide feedback on our tools and playbooks to help continuously improve our self serve offerings WHO YOU ARE MINIMUM REQUIREMENTS * 10+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.  * Deep expertise in card network costs is required at the acquirer level * Deep expertise in interchange and scheme fees at the merchant level  * Understanding of e-commerce payments, cards based payments processing and optimization strategies * Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3) * A proven ability to build collaborative working relationships with cross-functional teams. * The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. * A proven ability to be a self-starter capable of driving business results without significant supervision. * Experience presenting directly to merchants * Serve as a subject matter expert providing both internal and customer-facing advisory in the payments domain. * Develop optimization playbooks and stay updated on industry best practices and Stripe innovations * Excellent verbal and written communication skills. * Strong data processing, organizational and analytical skills. PREFERRED QUALIFICATIONS * Experience with SQL, dashboard building, modeling, or reporting * Experience presenting to senior business leaders

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Global Acquiring Adyen's Global Acquiring team powers the core card payment infrastructure behind billions of transactions worldwide. Through our direct connections with Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay, we enable merchants to accept payments globally with industry-leading reliability, performance, and innovation. As a Senior Product Manager, you will own the strategy and roadmap for critical parts of our global acquiring platform. You'll build the products that improve authorization rates, maximize merchant conversion, strengthen platform reliability, and enable Adyen to launch new payment capabilities and expand into new markets. You'll work at the intersection of engineering, payment networks, partnerships, commercial teams, compliance, and operations to transform the complex payments industry into scalable innovative platform capabilities that benefit every Adyen merchant. Your work will shape how millions of payments are processed every day while ensuring our platform remains the most reliable and innovative acquiring solution in the industry. What you'll do: * Define and own the product strategy and roadmap for a critical area of Adyen's Global Acquiring. * Build scalable acquiring capabilities that improve payment performance, increase authorization rates, and maximize merchant conversion. * Partner directly with Visa, Mastercard, American Express and other global payment networks to influence roadmaps, implement new capabilities, and ensure ongoing compliance. * Drive complex cross-functional initiatives across Engineering, Partnerships, Commercial, Compliance, Operations and Product teams. * Translate changing scheme requirements into scalable platform capabilities rather than one-off merchant solutions. * Use data to identify opportunities that improve merchant performance, operational efficiency, and platform scalability. * Lead difficult product decisions through influence, aligning stakeholders across multiple organizations without direct authority. * Mentor other product managers and contribute to raising the overall quality of product management within the organization. Who you are: * You have 8+ years of Product Management experience building complex software products at scale. * You have domain knowledge in Payments or Fintech; preferably with knowledge of card acquiring. * You have successfully led highly cross-functional initiatives involving engineering, commercial teams, partnerships, and external partners. * You can simplify highly technical payment infrastructure into clear product strategies and business outcomes. * You are highly analytical and use data to drive prioritization and measure impact. * You are comfortable navigating ambiguity and consistently turn complex problems into scalable product solutions. * You are an excellent communicator who can influence senior stakeholders both internally and externally. * You care deeply about building products that create measurable value for merchants while strengthening Adyen's platform. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy org protects and advances our business, brand, and mission by building and deploying market-leading policies and practices that instill user and partner trust in Stripe while enabling business growth. WHAT YOU'LL DO Under the User Risk Strategy org, you'll be part of the Ecosystem Risk Strategy Team, part of our "First Line of Defense" function within the Risk organization, driving the frameworks that dictate who Stripe does business with, on what terms, and how enforcement is executed at scale. The Ecosystem Risk Strategy Team focuses on our positioning and standards within the broader payments and risk ecosystem — including card network supportability, industry-body engagement, regulatory horizon scanning, and the overarching risk framework that governs our standards. Risk Strategists on the Ecosystem Risk Strategy Team work to make sure the User Risk Strategy team is properly calibrated to ensure we avoid (and take) the proper risks. We work with cross-functional partners to monitor and mitigate risk related to card network rules and BIN sponsor requirements. We interact with Risk Partnerships, Credit, Legal, Fraud, and other cross-functional teams to ensure our standards are properly calibrated. We're looking for someone who is passionate about navigating ambiguity, engaging with internal and external stakeholders, enabling business growth while balancing risk, and identifying ways to improve user experience. RESPONSIBILITIES * Drive risk strategy for company-level strategic initiatives, including partnering with our product, legal, operations, sales, and partnerships teams to solve risk problems and ensure a positive experience for our users * Perform research and analysis to assess our current risk performance and develop and prioritize long-term strategic plans for future growth * Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper-focused on a positive user experience * Challenge the status quo and provide multiple alternative solutions and key execution criteria * Represent Stripe in external engagements with our most critical partners and customers * Execute special projects and ad-hoc analyses as initiatives, products, risks, and opportunities are constantly evolving WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of professional experience in financial services, payments, tech, law or policy * Experience in a related role (risk, compliance, or product enablement) * Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them * Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users * Strong stakeholder management skills, including experience influencing product and engineering, sales, data science, and operations teams — with a proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines * Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations * Familiarity with legal, credit, and fraud risk PREFERRED QUALIFICATIONS * Experience with data querying languages (e.g., SQL) and proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets * Advanced degree in law, business, policy, or international relations * Experience in translating business requirements to technical configurations * Experience in a client-facing role managing relationships with large, global, and complex organizations