Care Navigator - Administrator

Care Coordinator

Unknown Employer

JOB SUMMARY The Care Coordinator (CC) may be required to deal with patients and, if appropriate, their carers, before or after the patient’s consultation with a clinician or other healthcare professional.   The CC’s role requires them to be able to work closely with the patient and their clinician or other healthcare professional and understand the roles of, a variety of different people working in the practice and across the PCN.    The CC will be involved in coordinating patients’ healthcare and directing them to the appropriate service to ensure that they get the most suitable care from whatever health or social care provider is appropriate   You may be given a caseload of identified patients and be required to ensure that their changing or present needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification. RESPECTING ALL * Showing courtesy * Seeking to understand * Treating all fairly * Valuing each person as a unique individual * Being especially supportive to the vulnerable Working as a team *  Relating well within the team * Valuing the contribution of each team member * Building a mutually supportive environment * Co-operating with other teams * Encouraging responsible involvement by our patients Integrity * Speaking and acting truthfully * Being accountable for our actions Learning and improving * Adapting to change * Building on achievements * Developing our services Equality, Diversity & Inclusion A good attitude and positive action towards Equality Diversity and Inclusion (EDI) create an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.   Patients and their families have the right to be treated fairly and to be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.   Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire (SHEF) This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.     Confidentiality This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect that all staff will respect their privacy and maintain confidentiality at all times. It is essential that if the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.  Quality & Continuous Improvement (CI) To preserve and improve the quality of our output, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.   This practice continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.   Induction training On arrival at the practice, all personnel are to complete a practice induction programme.  Learning and development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to participate in and complete mandatory training, as directed by the training coordinator, as well as participating in the practice’s training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and, ultimately, enable them to improve processes and service delivery.   Collaborative working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure that they communicate in a manner which enables the sharing of information in an appropriate manner. Service delivery Staff at DMC must adhere to the information contained within practice policies and regional directives, ensuring that protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.     Security The security of the practice is the responsibility of all personnel. Staff must ensure that they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks with anyone and they are to ensure that restricted areas remain effectively secured. Professional conduct At DMC staff are required to dress appropriately for their role.  Leave All personnel are entitled to take leave. Line managers are to ensure that all of their staff are afforded the opportunity to take leave each year and should be encouraged to take all of their leave entitlement.   Location  This role is split across two practice sites: *  Chadwick Road Surgery  *  Crystal Palace Road Surgery

Forward-Deployed AI Product Manager

Euphoric

ABOUT EUPHORIC Euphoric builds AI-first employee benefits administration software for the world's largest and most prestigious employers. We spun out of Peppy Health — a fast-growing, Series B digital health company serving major global employers — in May 2025 to tackle what we believe is the biggest untouched opportunity in enterprise software. Global employers spend $3–5 trillion on benefits every year. It's their second-largest cost after payroll — yet the entire category is still running on legacy systems and outdated assumptions. AI-first startups have almost completely overlooked it, and incumbents, constrained by decades-old tech stacks, simply can't move fast enough. This isn't just a gigantic market, it's genuine tech for good. Smarter administration, deeper insight into what employees actually need, and clearer communication have the power to directly improve the everyday lives, wellbeing, and financial security of millions of people worldwide. We're a sharp, high-velocity team obsessed with building category-defining technology and partnering with exceptional people who want their work to truly matter. We closed significant seed rounds in October 2025 & May 2026 and are building from a position of strength with a long cash runway. We've already secured contracts with several of the world's largest enterprises and are now preparing for rapid expansion as we scale the platform globally. The Role We're looking for a Forward Deployed AI Product Manager to bring their ambition, technical curiosity, and product instinct to our high-powered team - helping us build the world's first lovable, AI-native benefits platform. You'll have real ownership, big targets, and a chance to shape both the product and the company from the ground up. We care less about traditional career paths and more about raw talent, bias for action, and the energy you bring to hard problems.     WHAT YOU’LL DO: No two days are the same, but as a Forward Deployed AI Product Manager you can expect to: * Sit at the intersection of engineering, product, and client delivery - owning the end-to-end implementation of our platform for our most complex and strategic enterprise accounts, from onboarding through to live deployment — including visiting clients on-site, with the opportunity for global travel as we scale internationally. * Lead enterprise engagements independently. This involves configuring GAP and Navigator products for deployment, building implementation plans and pitch decks, running UAT, and handling support queries. * Own and lead product development projects end to end alongside engineering and design from client requirement to shipped product and be accountable for the outcomes. * Design and refine AI evaluation frameworks, engineer prompts across our product suite, and track product analytics on live production data. * Build internal agentic AI workflows that automate lengthy or manual processes — org-wide Claude, skills, and custom Slack workflows — and set the direction on internal tooling as its complexity grows. * Get hands-on with cutting-edge tools like Claude Code, Cowork, Cursor, and custom MCP integrations, with the freedom to explore new AI tooling that drives product innovation — setting the standard for AI tooling across the team. As these tools evolve, the line between engineering, product, and design will blur — we want you to be at the frontier of that shift. * Gather first-hand insight from both benefits administrators and employees at global enterprises, and feed that directly back into the product to shape what we build next. * Work closely with our Chief Product Officer, Co-founder, AI Product Lead, engineers, and Product Associates at every stage of development — bridging the gap between what customers need and what gets built.   SKILLS & EXPERIENCE * Academic Excellence: You have an exceptional academic track record from a top Russell Group university with strong A-levels. A STEM degree is desirable but not essential. * AI Passion and Fluency: You have a genuine, intense interest in AI and are fluent in AI tooling (Claude Code/Cowork, Cursor, Codex etc) - setting the standard for others. You’ll be asked to share your latest AI projects and explain how you stay on the cutting edge, as this is vitally important to the role. GitHub and CI/CD competence is a nice-to-have. * Experience: You have 2+ years of experience in a product, technical, or technology role, ideally with client-facing experience in a technical capacity. Prior entrepreneurial experience is highly valued. * Track Record of High Performance: You can show evidence of reaching the top of something demanding — elite or competitive sport, music, gaming, unusually fast promotion, or national or international academic awards. * Continuous Learner: You have a voracious appetite for knowledge. WHAT WE LOOK FOR: We’re a great bunch but we have some Euphoric cultural non-negotiables. To do well here you will: * Thrive in fast-paced, feedback-rich environments. * Take your work seriously, but not yourself. * Be proactive, playful, and deeply curious. * Want to build something that matters. * Be willing to “do what it takes.” WHAT YOU’LL GET: * Salary between £65k-£80k * Meaningful early-stage equity * Hybrid or in-person setup out of our office in Central London - the choice is entirely yours. * Apple MacBook and unlimited access to AI tooling of your choice. * Private healthcare via Vitality. * 3% matched pension contribution. * 25 days holiday per year, plus bank holidays. * Regular R&D team off-sites - recent trips include Gdansk, Porto, Madrid, and Lisbon.

SQL Database Administrator

Agilisys

Title: SQL Database Administrator Location: Wigan, UK Work type: Hybrid  Division: Shared Services – DBA Team   Are you passionate about modernising SQL platforms in the cloud? Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences?   If so, we want to hear from you!    ABOUT US Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. OUR VALUES Partnership: we become one team and family with organisations, helping them to navigate change and stay agile. Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens. Innovation: we bring together the right technologies and services to design solutions that work. Passion: we are passionate about - and dedicated to - public services and improving people’s lives.   THE ROLE   We're looking for an experienced SQL Server DBA to join our DBA Services Team. You'll provide day-to-day database support across multiple public sector clients, contribute to cloud migration projects, and help modernise our data platforms on Azure.    Key responsibilities * Administer and maintain SQL Server and Azure SQL databases across multiple clients  * Monitor performance, optimise queries, and manage resources  * Install, configure, and upgrade database software (Azure and on-premise)  * Resolve incidents and service requests in line with ITIL standards  * Maintain documentation, procedures, and database standards  * Support cloud migration and Azure PaaS projects  * Contribute to Change Advisory Board and proactive maintenance initiatives  * Stay updated on trends and best practices in database technologies and associated applications. Opportunity This is an exciting opportunity to join Agilisys as a DBA Services Specialist, working on impactful projects that modernise public sector services. You will collaborate with cross-functional teams in a dynamic environment and contribute to next-generation data solutions. ABOUT YOU The ideal candidate will have strong technical expertise, excellent communication skills, and a proactive approach to problem-solving. The Ideal Candidate Essential:  * 5+ years in an operational DBA role  * Strong SQL Server knowledge (all supported versions), SSRS, SSIS  * Experience with SQL Server on Azure Virtual Machines  * Proficiency in T-SQL, PowerShell, and KQL  * Windows OS administration * Experience supporting and working with cross-functional teams in a dynamic environment. * Eligible for or able to obtain UK Security Clearance. Desirable:  * Microsoft Certifications (DP-900 / DP-300)  * Experience with Azure PaaS, Azure Data Factory, or Azure Data Warehouse  * Oracle Database Administration and RMAN experience  * Familiarity with AWS, Logic Apps, or Redgate SQL Monitor  WHAT WE CAN OFFER YOU: This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development. Benefits include: • Enhanced Pension Scheme • Health Insurance • Life Assurance • Access to exclusive discounts and offers through the company’s “Perks at Work” scheme • 25 days annual leave (with the option to buy more) PROCESS Simply submit your CV. By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing talentacquisition@agilisys.co.uk – but please note that this means we will no longer consider you for the role you have applied for. We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent. Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.