Assistant Store Manager - Dubaï

Jdsports

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview: Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximising store profitability by exceeding your sales targets and utilising the in-store devices, while contributing to a successful store team. Customer Service * Greet all customers in a warm, genuine and friendly manner. * Ensure that customers receive the best possible service every time that they enter a JD store. * Understand the process of the Customer Service measuring programme. Sales * Drive sales, ensuring that targets are achieved and, where possible, exceeded. * Utilise the in-store devices, offering the customer the whole product range. * Provide alternatives and add on sales at every opportunity. Visual Merchandising * Assist in maintaining standards on the shop floor. * Keep stock clean and presentable at all times. * Replenish stock levels when needed, making sure the full size range is on the shop floor where possible. * Ensure that product is priced correctly. * Keep all displays up to date. General * To deputise for other staff, work within departments, or carry out other duties as required. * Represent JD Sports in the most professional manner at all times. * Conduct your work in a safe and responsible manner. Skills, Experience & knowledge needed *  Strong Communication skills  * Confident & Outgoing  * Effective selling skills  We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: * Holiday Allowance * Staff Discount On JD Group and other brands within the organisation * Pension Scheme - Depending on level of role * Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.

TrueLayer

WHO WE ARE: TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin. Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning. We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you?  DESCRIPTION TrueLayer's Customer Success team is responsible for nurturing and growing our key customer relationships. We rely on Customer Success to ensure clients are given world-class service and ensure that their experience of using TrueLayer's products exceeds their expectations. Customer Success Managers (CSMs) are "Trusted Advisors", working to maximise the value our payments products provide and expanding the use cases and scope of impact for our customers. We're looking for proactive, creative-thinking professionals who see the big picture of where Pay by Bank is headed. CSMs will support our most strategically and financially important clients, demonstrating thought leadership, delivering insights and assisting them to adopt our products. They are the conduit into the TrueLayer business, advocating on behalf of the client to ensure their needs are met. CSMs work closely with a wide range of teams from Product, Sales, Operations and everyone in-between to deliver value and have a detailed understanding of how and why a customer uses our products. Most importantly, CSMs are excited about delivering incredible service and creating success for clients by driving the adoption of our payment method at the checkout and revenue growth. This is an exciting moment to join TrueLayer and help shape our growth in a key new market. If you're ready to play your part in our story as we grow across the UK, Europe and the Nordics, we want to hear from you! Our mission is to grow the pay by bank economy. We're currently the leading pay by bank provider in the UK, and we're just getting started… What we expect from you as a Customer Success Manager: * Drive end-user adoption and retention at the checkout of some of our largest merchants through best-in-class customer experience; * Own your portfolio of key merchants in the iGaming verticals, focusing on the UK, and other European markets. * Meet strategic and growth goals on share of checkout and revenue growth through cross-sell and upsell initiatives; * Build and leverage relationships at all levels of our client organisations — from C-level executives through to operational teams — to increase revenue and adoption of our product; * Provide strategic and consultative thought leadership and data-driven insights to help influence the payments strategy of large enterprises working in iGaming sectors (e.g. sports betting, casino, lotto, poker etc.); * Collaborate with Sales, Product, and Marketing teams to channel the most important insights for revenue and end-user usage growth, impact product roadmaps, and ensure our solutions meet the needs of our Enterprise customers; * Work closely with our Nordics team to build knowledge of that market, platform and products. * Leverage operational and project management excellence in bringing large enterprise clients live and promote growth through client account planning, optimal rhythms and action-oriented KPIs. * Conduct regular meetings with your clients virtually and in person (this role involves occasional client travel, approximately [X times per quarter], primarily within the UK and Europe). About you: * Previous experience in Customer Success roles, in particular driving growth and adoption at the checkout with large clients in the payments and/or iGaming space. * Deeply committed to delivering client and TrueLayer growth through user adoption. * Skilled at building and maintaining positive working relationships at all levels of an organisation. * Experienced in leading strategic payments conversations, presenting business reviews, and improving share of wallet at the checkout. * Skilled in leveraging your business knowledge and analytical abilities to strategically assess and help reach TrueLayer and client goals. * Adept at prioritising and coordinating multiple projects across different teams, while motivating and collaborating with others to achieve results. We would be really excited if you have: * Relevant vertical experience (particularly within iGaming) * Previous work in a technology company, ideally specialising in APIs * This is a London based role however Swedish as a spoken language would be an added plus — given our recent acquisition, Swedish language skills would be a strong advantage in supporting our global clients  Don’t meet all the requirements? Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement.  At Truelayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we’d still love to hear from you! BENEFITS   WHAT YOU CAN EXPECT FROM US:   * Meaningful equity in the company 💰 * Flexible hours and hybrid working. Split your time 50/50 between working from home and our welcoming offices in London and Milan , spending 2-3 days per week in the office. * Need to collect the kids from childcare? Love a workout in the gym first thing?  No worries, we trust you to do your best work within our hybrid framework 🧘 * 24 days holiday as standard  ✈️ with flexible bank holidays, so you can take those days whenever you like 🌍 * 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊️ * 2 volunteering days to support causes important to you * 90 day ‘work from abroad’ policy 👩‍💻☀️ * Generous parental leave, above and beyond statutory requirements 👪 * Competitive pension contribution at 4% & 4% 🧓 * Private health insurance from the day you start 🧑‍⚕️ * Membership of mental wellbeing platform Spill 🧘🏽‍♀️ * A £1000 budget to spend on learning & development each year 📚 * Free lunch from Just Eat 🥙 3 days a week when you are in the office At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know. We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.

TrueLayer

WHO WE ARE: TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin. Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning. We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you?  DESCRIPTION TrueLayer’s Customer Success team is responsible for the post-sale lifecycle of our clients. We rely on Customer Success to ensure clients are given world-class service and ensure that their experience of using TrueLayer’s products exceeds their expectations. Customer Success Managers (CSMs) are “Trusted Advisors”, working to map out use cases and assist our Customers to realise the value of our service. We’re looking for innovative professionals who see the big picture of where Open Banking is headed. CSMs will support our most strategically important clients, demonstrating thought leadership, delivering insights and assisting them to adopt our products. They are the conduit into the TrueLayer business, advocating on behalf of the client to ensure their needs are met. CSMs work closely with a wide range of teams from Product, Sales, Operations and everyone in-between to deliver value and have a detailed understanding of how and why a customer uses our products. Most importantly, CSMs are excited about delivering incredible service and creating success for clients by driving the adoption of our payment method at the checkout and growth. If you enjoy accelerating growth with clients and are excited to play your part in our story as we expand our platforms across Europe and the world, we want to hear from you! Our mission is to grow the open banking economy. We’re currently the leading open banking provider in the UK, and we’re just getting started… As a Senior CSM, you will: * Drive end-user adoption and retention at the checkout of our largest enterprise merchants through best-in-class customer experience;  * Manage a portfolio of well-known brands, some of the largest companies in the world; * Own and grow your portfolio of key merchants, meeting strategic and growth goals on share of checkout and revenue growth through cross-sell and upsell initiatives;   * Build and leverage relationships at all levels of our client organisation; from C-level executives (CFO, CIO, CTO, CMOs, and VPs) through to operational, to increase revenue and adoption of our product; * Provide strategic and consultative thought leadership and data-driven insights to help influence the payments strategy of large enterprises working in iGaming, Financial Services and eCommerce industries;  * Collaborate with Sales, Product, and Marketing teams to channel the most important insights for revenue and end-user usage growth, impact product roadmaps, and ensure our solutions meet the needs of our Enterprise customers; * Leverage operational and project management excellence in bringing large enterprise clients live and promote growth through client account planning, optimal rhythms and action-oriented KPIs     Who You Are * Obsessed with delivering client and Truelayer growth through user adoption  * Enjoy engaging others and developing positive working relationships at all levels of an organisation * Enthusiastic about leading strategic payments conversations, presenting business reviews, and improving share of wallet at the checkout * Skilled in leveraging your business knowledge and analytical abilities to strategically assess and help reach Truelayer and client goals * Excited to prioritise and coordinate multiple projects across different teams, while motivating and collaborating with others to achieve results * Previous experience with driving growth and adoption at the checkout with large clients in the payments or fintech space.  We would be really excited if you have: * Previous work in the Payment Industry * Relevant vertical experience (particularly within eCommerce, Retail, Travel, Marketplaces) Don’t meet all the requirements? Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement.  At TrueLayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we’d still love to hear from you! Don’t meet all the requirements? Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement.  At TrueLayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we’d still love to hear from you! BENEFITS What you can expect from us: * Meaningful equity in the company 💰 * Flexible hours and hybrid working. Split your time 50/50 between working from home and our welcoming offices in London and Milan , spending 2-3 days per week in the office. * Need to collect the kids from childcare? Love a workout in the gym first thing?  No worries, we trust you to do your best work within our hybrid framework 🧘 * 24 days holiday as standard  ✈️ with flexible bank holidays, so you can take those days whenever you like 🌍 * 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊️ * 2 volunteering days to support causes important to you * 90 day ‘work from abroad’ policy 👩‍💻☀️ * Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👪 * Competitive pension contribution at 4% & 4% 🧓 * Private health insurance from the day you start 🧑‍⚕️ * Membership of mental wellbeing platform Spill  * A £1000 budget to spend on learning & development each year 📚 * Free lunch from Just Eat 🥙 (If you choose to work from the office 3 days a week) At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know. We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.