Managing Architect - EMEA (French Speaking)

Datadog

Datadog is seeking a Director, Technical Account Management (TAM) for the EMEA region to join our high-growth organization and world-class Technical Post Sales (TPS) Team. You will own the strategy, growth, and execution of a team of 25–30 today, with a clear mandate to scale to 50–70+ over the next two to three years. You will be building organizational infrastructure, developing first-line leaders, and establishing scalable processes before they're needed. TAMs are technical experts who provide paid "white glove" technical services to our largest customers, supporting adoption and providing guidance across the comprehensive Datadog product suite. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. This is a senior leadership role where you will set the technical post-sales vision for all of EMEA, own executive relationships with key accounts, evangelize the TPS offering at scale, and grow services revenue across the region. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. WHAT YOU'LL DO: * Scale the EMEA TAM organization from 25–30 to 50–70+, hiring first-line leaders, designing team structures, and building systems that sustain quality through rapid growth. * Lead a team of managers and senior TAM ICs across EMEA, ensuring customer success, retention, and expansion at high standards of technical delivery. * Own the commercial strategy for the TPS program, partnering with Sales to position, price, and sell TAM services as a core part of the Datadog value proposition. * Define and execute regional OKRs aligned with global TPS goals, driving accountability through your leadership team each quarter. * Lead executive-level recruiting and build a leadership pipeline from within, developing managers who can in turn scale their own teams. * Serve as executive sponsor for strategic EMEA accounts, engaging at the C-suite level to reinforce value, resolve escalations, and identify expansion opportunities. * Partner with global TPS, Product, Sales Engineering, CS, and Enablement to standardize and evolve the TAM offering, customizing for regional needs where warranted. * Establish operational rigor: clear metrics, health scorecards, capacity planning, and forecasting to give full visibility into team performance and customer outcomes. * Drive talent development programs such as performance reviews & career growth plans, focusing on building future leaders within the organization and motivating, growing, & retaining top talent.   WHO YOU ARE: * 8+ years leading Professional Services, TAM, or Sales Engineering teams, with demonstrated success scaling an organization from fewer than 25 to 50+ headcount. * Experience managing managers: you hire and develop first-line leaders and have a track record of building leadership depth within your orgs. * Commercially minded, with direct experience selling or co-selling services and a history of growing services revenue; you position TAM as a value driver, not a cost center. * Technically fluent across infrastructure, cloud platforms (AWS, Azure, GCP), observability, and monitoring, credible with practitioners and C-level executives alike. * A strategic operator who pairs vision with execution: you set direction, build the systems to support it, and develop your team's ability to operate independently. * 3–5+ years earlier in your career as a TAM, Solutions Architect, or equivalent client-facing technical IC, giving you firsthand credibility with your team. * Willing and able to travel up to 50% of the time across the EMEA region.   BONUS POINTS: * Experience redesigning organizational structures mid-growth: building new team shapes or specializations as a business scales. * Track record evangelizing cloud adoption, observability, or security to C-level and board-level stakeholders across EMEA. * Hands-on experience with Datadog or other leading cloud monitoring and observability platforms. * Multilingual or deep experience navigating multi-cultural teams across EMEA markets. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. BENEFITS AND GROWTH: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Startup and SMB team is a highly consultative sales team that is responsible for the growth of Stripe’s startup and SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. WHAT YOU’LL DO As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. RESPONSIBILITIES * Work with existing Startup and SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue * Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation * Own a named account list and develop account plans for winning and expanding business with high growth technology companies * Develop outbound strategies to create and nurture opportunities * Drive deal strategy and commercial negotiations for large, complex renewals * Develop relationships with executive stakeholders within your book of business * Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship * Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of sales experience, preferably selling a highly technical product, with a track record of top performance * Ability to understand technical requirements and craft solutions across multiple products * Ability to develop and execute account plans spanning multiple business units across complex organizations * A knack for working well with a wide range of people, both internally and externally * Strong presentation skills, particularly for in-person meetings with multiple stakeholders * Proven ability to lead complex negotiations involving bespoke commercial agreements * Superior verbal and written communication skills in English  * Superior verbal and written communication skills in French * Ability to operate in a highly ambiguous and fast-paced environment * Strong interest in technology and a deep understanding of the space

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The SMB team is a highly consultative sales team that is responsible for the growth of Stripe’s SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. WHAT YOU’LL DO As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. RESPONSIBILITIES * Work with existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue * Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation * Own a named account list and develop account plans for winning and expanding business with high growth technology companies * Develop outbound strategies to create and nurture opportunities * Drive deal strategy and commercial negotiations for large, complex renewals * Develop relationships with executive stakeholders within your book of business * Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship * Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2+ years of sales experience, preferably selling a highly technical product, with a track record of top performance * Ability to understand technical requirements and craft solutions across multiple products * Ability to develop and execute account plans spanning multiple business units across complex organizations * A knack for working well with a wide range of people, both internally and externally * Strong presentation skills, particularly for in-person meetings with multiple stakeholders * Proven ability to lead complex negotiations involving bespoke commercial agreements * Ability to operate in a highly ambiguous and fast-paced environment * Strong interest in technology and a deep understanding of the space * Superior verbal and written communication skills in English  * Fluency in Spanish