Site Reliability Engineer 3

LearnUpon

Work Mode: Flex 1+ days per week in our Dublin office Department: Engineering   ABOUT THE COMPANY  LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers & members through learning that’s easy, scalable and focused on results. Read more about life at LearnUpon here.    ABOUT THE TEAM Our Engineering organization is dedicated to building robust, scalable infrastructure that handles world-scale platform demands. As part of the Site Reliability Engineering (SRE) team, we focus on system architecture, absolute performance, and technical innovation. Operating with high ownership and technical expertise, we are responsible for the scale-out of the LearnUpon infrastructure, championing internal self-service tooling, and embedding a culture of observability and shared operational responsibility across all engineering squads.   ABOUT THE OPPORTUNITY As a Staff Site Reliability Engineer, you will be a principal technical leader and a key catalyst for our infrastructure's evolution. In this role, you will take ownership of our core platform resilience, driving the strategy to build out an advanced, cost-effective observability function spanning metrics, logs, and transaction tracking. This opportunity requires a strategic thinker who can design cross-team SLO/SLI frameworks, navigate complex distributed system requirements, and mentor talent to ensure LearnUpon scales efficiently to support our ambitious global goals. In addition, you’ll be responsible for: * Infrastructure Optimization: Identify opportunities to improve and scale our infrastructure for performance, observability, maintainability, and cost, by creating innovative solutions. * Observability Function Strategy: Lead our efforts to build an observability function that incorporates application metrics, application transaction tracking, and event log management. * Resilience & Scaling: Drive the processes to maintain resilient, scalable, and cost-effective infrastructure while working with other Engineering teams to provide solutions that meet their ongoing requirements. * Tooling & Self-Service: Build tools focused on measuring, monitoring, and alerting, with an eye towards self-service in order to promote Engineers’ ownership of observability. * Operational Agility & Support: React quickly to changing customer and business needs and actively participate in the team's on-call rota.  Team Up-Leveling: Mentor junior talent and effectively communicate complex technical ideas to both technical and non-technical peers.   SKILLS & EXPERIENCE  Must-Haves                                                                          * 7+ years of experience in a software or Ops role. * 5+ years of cloud engineering experience, with at least 2 years of experience with AWS. * Experience deploying Microservice environments using containerisation technologies such as Kubernetes and Docker. * Experience designing and implementing Observability tech stacks, championing its benefits to Engineering teams, and managing the associated cost analysis of metrics gathering, effort, and tooling. * Ability to architect the design of SLO/SLI implementations that balance the needs of different teams. * Experience building and supporting large-scale distributed systems that back a consumer app or website with associated requirements of performance, security, and disaster recovery. * Experience with implementing IaC (e.g., CloudFormation, Terraform, etc.), automation tooling (e.g., Puppet, Ansible etc.), and CI/CD (e.g., Jenkins, Travis CI, GitLab, etc.). * Experience using AI tools to streamline tasks and improve efficiencies.   Nice-to-Haves * Experience with database scaling would be a strong plus. * Certification in AWS, any PaaS, and/or related technologies. *If you don’t tick every box but believe this role is a mutually good fit, please don’t hesitate to apply. We’d love to hear from you.   WHY CHOOSE LEARNUPON? From comprehensive rewards and generous time off to meaningful investment in your growth and development, LearnUpon gives you the support, trust, and opportunity to do the most impactful work of your career. Learn more here.    HIRING PROCESS * Qualified applicants may be invited to an initial screening call with a member of our TA Team. * Successful candidates will be invited to a series of practical interviews. * Finally, candidates will have an interview with our CTO. * Successful candidates will be contacted with an offer to join our team.   Note: At LearnUpon, we utilise AI to enhance the speed and quality of our screening and assessment practices, but our hiring decisions are always human.    LearnUpon is an Equal Opportunities Employer.  We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.   Check out our Careers site and Instagram to learn more about working at LearnUpon.   By submitting your application, you agree to LearnUpon's Privacy Policy.

Mongodb

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently. As the Site Reliability Engineering Manager for SLS, you will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll help grow and lead a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture. We are looking to speak to candidates who are based in Dublin for our hybrid working model. RESPONSIBILITIES * Build and lead a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers * Define and drive a clear technical vision and comprehensive roadmap for our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs * Contribute through hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges * Act as the primary liaison for the Storage Layer Services SRE team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations YOU MAY BE A GOOD FIT IF YOU * Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams * Possess a customer-focused mindset, treating internal developers as your primary users * Value efficiency in processes and operations, and have a track record of optimizing team workflows * Prefer automation over manual processes, fostering a culture of building software solutions to eliminate toil * Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions * Have operated or supported stateful storage or database systems at scale and are comfortable with durability, consistency and recovery trade-offs * Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps * Have a high level of empathy, responsibility, ownership, and accountability * Excellent verbal and written technical communication skills STRONG CANDIDATES MAY ALSO HAVE EXPERIENCE WITH * Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements * Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure) * Designing secure, multi-tenant runtime environments at scale ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 1273396229

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a Senior Software Engineer to join our Identity Management team to play a critical role in developing reliable code and algorithms in our user management, permission, and web services.  We are looking for an engineer who has the ability and drive to make an impact, not only on their own but by also enabling those around them to succeed.   Partnering with stakeholders, product managers, product designers, product data analysts, and other engineers, you will be part of a team responsible for ensuring that our practices in the development of our platform are safe and secure.  You will also be responsible for developing and maintaining core services and repositories in Toast, including integrations, managing users, authentication, and permissions. The Toast platform processes tens of millions of requests per day, and this number grows constantly as we add new restaurants and integration partners to our system. The services we develop on this team are essential for Toast’s operation and their resilience and reliability are crucial from a business and user perspective. If you want to help create something tangible that is used every day, help small businesses achieve their vision, and take on the challenge of scaling a SaaS product from millions of users to hundreds of millions of users, Toast is the place for you. A day in the life (Responsibilities) * Be part of a team working collaboratively with UX, PM, QA and other engineers designing, building and maintaining high performance, flexible and highly scalable microservices, as well as development of web and mobile applications * Define best practices and help choose technologies to evolve our current tech. stack while writing world-class applications * Championing best practices such as quality integration and unit testing * Tackle scaling challenges and implement robust solutions. * Provide design feedback and participate in code reviews to ensure implementations meet requirements * Monitor feature rollouts to ensure customer success, iterating and improving when necessary. * Design, build, deploy, and maintain highly resilient and scalable systems critical to our customers’ success. * Diagnose performance bottlenecks and optimise for better performance. * Ensure that all work done is delivered with quality and is appropriately monitored and supported in production * Mentoring other team members What you'll need to thrive (Requirements) * Proficient in Java, Kotlin or another object-oriented language, with a deep understanding of testing, quality & best practices. * In-depth understanding of microservices, distributed systems, and enterprise messaging. * Familiar with asynchronous communication tools (e.g., Pulsar, JMS, Kafka). * Proven track record of delivering reliable services to production. * Excellent communication skills, with the ability to simplify complex technical concepts for non-technical stakeholders. * A passion for technology and continuous learning. * Prior experience making an impact on a previous project, product or within an organization. * Enthusiasm for solving impactful challenges and writing clean, scalable code. * A focus on both personal and team growth, balancing task completion with platform stability. * The capacity to tackle complex and ambiguous problems, communicate clearly with others to solve the problem, and share knowledge to help the whole team succeed * Experience working in the IAM space * Exposure to distributed systems is a plus * Experience working in a team with Agile/Scrum methodology **This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.** AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-HYBRID #BI-Hybrid How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.