Vice President, Employee & Manager Experience

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Reporting to the Area Vice President of International People, the Senior Manager, People plays a critical role in supporting our growing markets by partnering with leaders and teams across multiple functions. Supporting our Ireland and UK entities, as well as future expansion in EMEA, this role collaborates closely with People teams and the business to design and execute people strategies that enable growth, strengthen organizational effectiveness, and ensure a consistent, scalable, and locally relevant employee experience. Operating in dynamic and evolving environments, this role drives impact through adaptability, sound judgment, and a deep understanding of both global and market-specific business needs.   As our teams grow and build market capabilities, we need a strong operational foundation that delivers a consistent, high-quality employee experience across diverse needs.The Senior Manager, People serves as a connector between global HR initiatives and market-specific needs, ensuring programs are equitable, competitive, and locally compliant across all growing markets. We are looking for someone who can help define the “right” problem to be solved, who can pivot quickly when those issues shift in response to business changes, and who thinks creatively through it all.   This is a hybrid role located in Dublin, Ireland. The Senior Manager, People will be expected to report to the Dublin office 2 times per week.  A day in the life (Responsibilities)  * Shape and execute core People strategies as Toast scales, and maintain a high-impact partnership across various domains, including Talent Acquisition, Total Rewards, People Operations, and Payroll. * Play a key part in overseeing compliance, system rollouts, and other foundational activities to ensure operational excellence. * Collaborate with various functions such as Finance, Real Estate and Workplace Experience, Legal and other functions to enable the operationalization of Toast entities. * Partner closely with People Team Centers of Excellence (COEs) to support the design and implementation of compensation, benefits, payroll, and other people programs that align with Toast’s global strategy, while ensuring compliance with local labor laws and employment regulations.  * Act as the primary People and administrative liaison during the early stages of market development. As these markets evolve, collaborate with People Team COEs to establish scalable operational frameworks and program support. * Flex between solving day-to-day tactical challenges and processes to strategically impacting objectives for effective functioning of the location. * Work closely with the local leadership community and individuals onsite to implement strategies and programs that are locally relevant and globally consistent to help the company achieve strategic goals, while improving the overall employee experience. * Provide guidance on employee relations matters, conduct investigations, and oversee the grievance and disciplinary process as needed. * Monitor industry best practices and employment standards in the region and partner with COEs to ensure policies, practices, and programs are administered in a locally relevant and compliant manner.  * Act as liaison with local government agencies on People related matters (such as the Workplace Relations Commission).  * In close partnership with Legal and People Team COEs, ensure compliance and readiness for local People/HR related employment standards and administrative audits as required.  * Act as a change agent in conjunction with local leadership for key global communications or change management activities.   What you'll need to thrive (Requirements) * 10-12+ years of experience in a People function. * Proven knowledge of policies, local labor laws, regulations, and jurisdictional requirements. * Experience in working in a global organization, across timezones, and in a matrixed environment in close partnership with overseas Functional HR Business Partners and Global HR Centers of Excellence. * Demonstrated success in a high-growth organization with multiple stakeholders with varying needs. * Demonstrated ability, creative problem-solving, and training/coaching. * Strong teamwork, communication, and cross-functional collaboration skills. * Entrepreneurial spirit/mindset, and flexibility toward dynamic change. * Experience conducting employee relations (ER) investigations, while exhibiting excellent judgment.   Special Sauce (Nice-to-have) * Bachelor’s or Master’s degree in HR and/or HR certification preferred. * Experience working in the Technology/SaaS industry is a plus. * Experience using Workday or a similar HRIS platform preferred.   AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. ROLE OVERVIEW The Vice President, Employee & Manager Experience is responsible for designing, delivering, and continuously improving the end-to-end experience for employees and managers across the company. This leader will build an integrated organization that combines People Operations, Employee Experience, Enablement, Internal People Communications, and Program Management to create simple, scalable, and high-impact experiences throughout the employee lifecycle. The role exists to ensure that employees and managers can easily access the support, tools, information, and development they need to be successful. The VP will act as the owner of the employee and manager journey, driving consistency, simplicity, adoption, and operational excellence across all People programs and processes. As the company evolves, this leader will also build a manager support model that provides managers with direct access to expert guidance and services, allowing People Business Partners to focus exclusively on strategic workforce planning, organizational effectiveness, and VP+ leadership support. WHAT YOU'LL DO OWN THE EMPLOYEE AND MANAGER EXPERIENCE * Define and lead the strategy for the end-to-end employee and manager experience. * Design experiences that are intuitive, scalable, and aligned to company culture and business priorities. * Continuously assess employee and manager pain points and drive simplification across People processes. * Establish experience metrics and service standards to measure effectiveness and adoption. LEAD PEOPLE OPERATIONS * Oversee all employee-facing People Operations services and programs. * Drive agentic support adoption through supporting the Okta One implementation. * Ensure employees and managers receive timely, accurate, and high-quality support. * Drive operational excellence, process standardization, and service delivery. * Leverage technology, automation, and AI to improve efficiency and user experience. OWN EMPLOYEE BRAND, CULTURE & COMMUNICATIONS * Partner with leadership to articulate and reinforce the company's employee value proposition. * Ensure consistent messaging globally across all People programs, policies, and employee communications. * Lead internal communications related to talent, culture, performance, rewards, career development, and organizational change. * Drive initiatives that strengthen employee engagement and cultural alignment. DRIVE ENABLEMENT AND DEVELOPMENT * Own onboarding experiences for all employees and managers. * Lead manager effectiveness programs that equip leaders to drive performance, engagement, and talent outcomes. * Ensure learning experiences are practical, scalable, and directly connected to business outcomes. LEAD PEOPLE PROGRAM MANAGEMENT * Ensure seamless execution of performance management, and engagement programs, * Drive strong governance, accountability, and cross-functional coordination. * Measure program effectiveness and continuously improve execution. BUILD THE MANAGER SUPPORT MODEL OF THE FUTURE * Create a world-class manager support organization that serves as the primary point of contact for manager questions and guidance. * Develop a team of People generalists capable of supporting managers across employee relations, performance, talent processes, organizational changes, and day-to-day leadership challenges. * Leverage technology and AI to provide scalable, self-service solutions. * Enable People Business Partners to focus exclusively on strategic workforce architecture, organization design, succession planning, leadership effectiveness, and business transformation. WHAT SUCCESS LOOKS LIKE * Employees consistently report that People processes are simple, intuitive, and easy to navigate. * Managers receive timely support and guidance, allowing them to lead effectively. * Core People programs are executed flawlessly and adopted broadly. * Onboarding, manager development, and leadership development programs improve business outcomes. * Employee communications are clear, consistent, and reinforce company culture. * Service delivery is increasingly automated, scalable, and efficient. * People Business Partners spend the majority of their time on strategic workforce and leadership priorities rather than transactional support. * The company is recognized for delivering a world-class employee and manager experience. LEADERSHIP EXPECTATIONS The successful leader will: * Think like a product leader, designing experiences around customer needs. * Simplify relentlessly and challenge unnecessary complexity. * Balance operational excellence with innovation. * Use data to inform decisions and prioritize investments. * Build high-performing teams and develop future leaders. * Operate with a strong customer-service mindset while maintaining strategic perspective. * Embrace technology and AI as force multipliers for scale and impact. REPORTING STRUCTURE This role leads: * People Operations * Employee Brand, Culture & People Communications * People Program Management * Onboarding & Enablement Key near term projects * Work across all of the CPOLT and build great relationships. This role is the “front door” to HR and will have hand offs to all other teams * 2 day manager program delivery  * Hire a People Operations leader and optimize the function for our next phase of growth * Implement a manager support model with a team of generalists.  * Complete the writing of all of the policies globally  * Implement and communicate the new OARs (review) process and Okta voice * Have a strong communication plan across the whole org  * Build the external messaging around Agents on an org chart  * Lead the way with agents on the org chart  * Support the implementation of Okta One #P25075_3483577   Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.    The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $282,000—$388,300 USD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Mongodb

THE ROLE We are seeking a Vice President, Solutions Architecture – EMEA to lead a large, high-performing regional pre-sales organization of approximately 130 solutions architects and people leaders. Reporting to the SVP, Global Solutions Architecture, this executive will own the technical GTM strategy for the region, partner closely with EMEA Sales leadership to win complex modernization and AI workloads, and serve as a visible technical ambassador with MongoDB's most strategic customers across the region. This leader will also be a transformation agent for the function — elevating the role of Solutions Architecture as a driver of the consumption motion, grounded in clear accountability, execution rigor, and demonstrated customer value realization. WHAT YOU'LL DO * Own the regional pre-sales strategy. Define and execute the vision for Solutions Architecture across EMEA, aligning technical strategy to the region's pre-sales priorities and driving new customer acquisition, expansion, and technical win strategies that accelerate post-close consumption growth * Drive the team's transformation to take a prime role in the consumption motion. Evolve Solutions Architecture from a technical validation function into a primary driver of consumption growth, built on clear accountability, execution rigor, and demonstrated customer value realization * Lead a large, distributed team. Manage and scale a ~130-person organization of solutions architecture leaders and practitioners across EMEA's countries and sub-regions, building the operating rhythm, capacity planning, and leadership bench required to sustain growth * Partner tightly with EMEA Sales leadership. Drive pre-sales excellence and technical differentiation on complex, strategic deals; collaborate on bespoke solution design; and build trusted executive relationships with the region's most important accounts * Serve as an executive technical sponsor. Represent MongoDB as a trusted advisor in strategic customer conversations, executive briefings, and Customer Advisory Board engagements, leading architecture discussions focused on AI-native and modernization use cases * Build and develop leadership talent. Attract, develop, and retain exceptional Director- and Manager-level leaders across the region; foster an inclusive, high-performance culture aligned to MongoDB's Leadership Commitment * Drive consistency in methodology and execution. Champion global best practices in value-based technical discovery, strategic POC engagements, and reference architectures, adapting them to EMEA's regional and cultural nuances to increase win rates and deal velocity * Collaborate cross-functionally with Product, Marketing, and the global Solutions Architecture leadership team, feeding regional customer and market insight into roadmap and GTM decisions. * Ensure seamless pre- to post-sales handoff. Partner with Professional Services and Customer Success leadership across EMEA to ensure unified, consistent customer experiences throughout the lifecycle. * Own regional budget and resourcing decisions for the Solutions Architecture function, prioritizing investments that maximize pre-sales impact and long-term revenue growth across the region WHAT YOU'LL BRING * 15+ years of relevant experience, including significant time in technical pre-sales, solutions architecture, or enterprise solutions engineering within enterprise software, cloud, or data platform businesses * 5+ years leading large, multi-country pre-sales or solutions architecture organizations at regional or global scale, with a demonstrated track record of driving technical differentiation and material revenue outcomes * Experience managing organizations of comparable scale (100+ team members) across multiple countries, including leaders of leaders * Deep expertise in value-driven technical discovery and sales methodologies (e.g., MEDDIC / MEDDPICC), with a track record of institutionalizing scalable frameworks for technical validation and solution design * Strong understanding of consumption-based business models and experience driving technical strategies that accelerate post-close usage growth * Track record of leading organizational transformation within pre-sales or technical GTM functions — shifting team focus, metrics, and operating discipline toward proactive accountability and measurable customer value realization, particularly in consumption-based environments * Demonstrated ability to win complex, AI-native, and modernization workloads at the enterprise level, with sound technical and commercial judgment across cloud, data, and AI architectures * Proven experience owning a functional budget, including strategic investment decisions and productivity/ROI tradeoffs * Exceptional executive presence, with credibility in front of customer CIOs, senior technology leaders, and internal executive stakeholders across EMEA's diverse markets * Fluency in English required; additional European language proficiency is an advantage given the breadth of the region * Willingness to travel extensively across EMEA to support customers, teams, and events ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.   REQ ID: 2273491684