Lead / Senior Retail Data Analyst (m/w/d)

H & M Hennes & Mauritz GBC AB

Job Description WHAT YOU’LL DO As a Retail Analytics Manager, you will lead and develop a team of Data Analysts within the Retail unit. You combine people leadership with operational contribution, ensuring both strong delivery and continuous competence development. Key responsibilities include: Build, coach, and develop a high-performing analytics team while fostering a culture of curiosity, experimentation, and continuous improvement. Define and evolve the analytics vision by establishing long-term measurement frameworks, KPI governance, and a roadmap for advanced analytics that supports retail strategy. Act as a strategic partner to senior leaders, proactively identifying opportunities where analytics can unlock value and influence key decisions. Turn complex business challenges into structured analytical initiatives aligned with commercial priorities. Set standards for data quality, analytical accuracy, and impactful storytelling, ensuring reliable and actionable insights across the organization. Oversee analytics projects across functions, ensuring insights are timely, actionable, and embedded in strategic decision cycles. WHO YOU’LL WORK WITH You will work closely with stakeholders across Retail and beyond, and peer Data Analyst Managers to ensure strong collaboration and drive aligned, data-driven decision-making. WHO YOU ARE We are looking for people with… → Years of experience in analytics and/or business development → Deep expertise in data analytics, strong problem-solving capabilities and the ability to turn complexity into clear, actionable insights → Proven experience leading complex analytics initiatives and projects → Strong stakeholder management skills and the ability to build relationships across functions and contribute to Communities of Practice → Experience leading, coaching and developing others → A strong understanding of fashion retail, with deeper knowledge of the physical store environment And people who are… → Strategic thinkers who combine analytical rigour with clear and effective communication → Proactive and confident in driving initiatives forward while delivering high-quality outcomes → Engaging and structured leaders who create clarity, accountability and high-performing teams → Open and flexible, thriving in dynamic and evolving environments → Collaborative and motivated by shaping the future together with others WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm. Please submit your CV in English as soon as possible. Also note that, due to the summer holiday period, the recruitment process may take slightly longer than usual. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application

M-KOPA

RETAIL AUDIT LEAD — M-KOPA GAUTENG You're the person who walks into a retail location and sees what everyone else misses. The variance that doesn't quite add up. The process that's being followed in spirit but not in practice. The risk that hasn't surfaced yet — but will. You don't just find these things. You build the systems that make sure they get found consistently, by design, not by accident. If that's how you think about audit work, M-KOPA has a role that's been waiting for someone like you. We're hiring a Retail Audit Lead in South Africa — a role that goes well beyond compliance checking. You'll design and own the audit framework that protects the integrity of M-KOPA's retail network, drives accountability across locations, and generates the kind of data-driven insight that informs decisions at the highest level of the business. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our operational complexity is increasing, and the systems that protect our assets and our customers need to be built to keep pace. This role is part of how that happens. Why this role is different Most audit roles ask you to apply a framework someone else designed. This one asks you to build it. You'll establish M-KOPA's comprehensive retail audit system from the ground up — defining evaluation criteria, implementing consistent scoring methodologies, and creating the accountability architecture that keeps every retail location operating to standard. That's an unusual level of ownership for an audit function. It's also what makes this role genuinely consequential. What the work actually looks like You'll lead inventory and compliance auditing across M-KOPA's retail outlets — conducting physical counts, reconciling variances, and working with analysts and stock controllers to investigate discrepancies and close them properly. You'll perform comprehensive compliance checks covering branding standards, health and safety protocols, record-keeping accuracy, and adherence to M-KOPA's operational processes — scoring locations objectively using established criteria and providing structured feedback that drives real improvement. On the analytics side, you'll prepare detailed audit reports with findings, recommendations, and corrective action plans for management review. You'll analyse stock audit results and operational data to identify patterns, surface risks, and generate the insights that inform strategic decisions across the retail network. This isn't reporting for reporting's sake — the findings you produce will directly shape how M-KOPA manages risk, allocates resources, and develops its retail operations. Fraud prevention is a meaningful part of the scope too. You'll identify and escalate suspicious activity discovered during audit activity, implement controls that reduce operational risk, and provide field-level support to resolve issues as they arise. In a business that extends credit to millions of customers, the integrity of retail operations isn't just an internal governance matter — it's directly linked to customer outcomes and portfolio health. What makes you ready for this * Proven track record in audit, compliance, or retail operations — with demonstrable expertise in inventory management, variance analysis, and regulatory compliance in a multi-location retail or financial services environment, and professional audit certification (CIA, CISA, or equivalent) a strong advantage * Advanced proficiency in audit software, data analysis tools, and inventory management systems — alongside the analytical capability to identify patterns across complex operational data and translate findings into clear, actionable recommendations for senior stakeholders * Demonstrated experience building or significantly improving audit frameworks, with the communication skills to present complex findings to diverse audiences and the influencing ability to drive compliance and accountability across teams without direct line authority The reality check This role requires independence, precision, and the kind of professional integrity that doesn't bend under operational pressure. You'll be assessing locations objectively — which sometimes means surfacing findings that are uncomfortable for the people responsible for them. You'll need to do that consistently, professionally, and with the credibility that comes from rigorous methodology and clear evidence. If you take personal ownership of the quality of your work and you're energised by the challenge of building something robust from the ground up, this environment will suit you well. Why M-KOPA, and why now Retail audit at most organisations is a control function. At M-KOPA, it's a growth enabler. The retail network you'll audit is the channel through which millions of customers access credit for the first time — and the integrity of that network directly shapes whether those customers are served well. When your audit findings lead to better stock controls, more consistent compliance, or earlier fraud detection, the downstream effect reaches people whose financial lives depend on M-KOPA operating with excellence. That's not a typical audit mandate. If you're ready for one that is — let's talk. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

M-KOPA

RETAIL AUDIT LEAD — M-KOPA WESTERN CAPE You're the person who walks into a retail location and sees what everyone else misses. The variance that doesn't quite add up. The process that's being followed in spirit but not in practice. The risk that hasn't surfaced yet — but will. You don't just find these things. You build the systems that make sure they get found consistently, by design, not by accident. If that's how you think about audit work, M-KOPA has a role that's been waiting for someone like you. We're hiring a Retail Audit Lead in South Africa — a role that goes well beyond compliance checking. You'll design and own the audit framework that protects the integrity of M-KOPA's retail network, drives accountability across locations, and generates the kind of data-driven insight that informs decisions at the highest level of the business. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our operational complexity is increasing, and the systems that protect our assets and our customers need to be built to keep pace. This role is part of how that happens. Why this role is different Most audit roles ask you to apply a framework someone else designed. This one asks you to build it. You'll establish M-KOPA's comprehensive retail audit system from the ground up — defining evaluation criteria, implementing consistent scoring methodologies, and creating the accountability architecture that keeps every retail location operating to standard. That's an unusual level of ownership for an audit function. It's also what makes this role genuinely consequential. What the work actually looks like You'll lead inventory and compliance auditing across M-KOPA's retail outlets — conducting physical counts, reconciling variances, and working with analysts and stock controllers to investigate discrepancies and close them properly. You'll perform comprehensive compliance checks covering branding standards, health and safety protocols, record-keeping accuracy, and adherence to M-KOPA's operational processes — scoring locations objectively using established criteria and providing structured feedback that drives real improvement. On the analytics side, you'll prepare detailed audit reports with findings, recommendations, and corrective action plans for management review. You'll analyse stock audit results and operational data to identify patterns, surface risks, and generate the insights that inform strategic decisions across the retail network. This isn't reporting for reporting's sake — the findings you produce will directly shape how M-KOPA manages risk, allocates resources, and develops its retail operations. Fraud prevention is a meaningful part of the scope too. You'll identify and escalate suspicious activity discovered during audit activity, implement controls that reduce operational risk, and provide field-level support to resolve issues as they arise. In a business that extends credit to millions of customers, the integrity of retail operations isn't just an internal governance matter — it's directly linked to customer outcomes and portfolio health. What makes you ready for this * Proven track record in audit, compliance, or retail operations — with demonstrable expertise in inventory management, variance analysis, and regulatory compliance in a multi-location retail or financial services environment, and professional audit certification (CIA, CISA, or equivalent) a strong advantage * Advanced proficiency in audit software, data analysis tools, and inventory management systems — alongside the analytical capability to identify patterns across complex operational data and translate findings into clear, actionable recommendations for senior stakeholders * Demonstrated experience building or significantly improving audit frameworks, with the communication skills to present complex findings to diverse audiences and the influencing ability to drive compliance and accountability across teams without direct line authority The reality check This role requires independence, precision, and the kind of professional integrity that doesn't bend under operational pressure. You'll be assessing locations objectively — which sometimes means surfacing findings that are uncomfortable for the people responsible for them. You'll need to do that consistently, professionally, and with the credibility that comes from rigorous methodology and clear evidence. If you take personal ownership of the quality of your work and you're energised by the challenge of building something robust from the ground up, this environment will suit you well. Why M-KOPA, and why now Retail audit at most organisations is a control function. At M-KOPA, it's a growth enabler. The retail network you'll audit is the channel through which millions of customers access credit for the first time — and the integrity of that network directly shapes whether those customers are served well. When your audit findings lead to better stock controls, more consistent compliance, or earlier fraud detection, the downstream effect reaches people whose financial lives depend on M-KOPA operating with excellence. That's not a typical audit mandate. If you're ready for one that is — let's talk. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.