Junior Account Manager Digital / Junior Project Manager Digital (w/m/d)

Nucleus Global

Account Manager – Publications & Medical Affairs (Oncology) London/Manchester – Hybrid or remote working available   About Nucleus Global Nucleus Global is a global leader in the medical communications space, with more than 900 people across Europe, the US and APAC. We pride ourselves in setting the standard for industry best practices, with our unparalleled dedication to impactful and innovative communication. Our continued authenticity, credibility, and reliability have cemented our reputation as true partners to our clients. We form part of the iNIZIO Medical group. Our unique position as part of this international network, which includes three of the world's top medical communications companies, gives us an important advantage over commercial competitors. About the role We are looking for a talented Account Manager to join our global and dynamic Publications and Medical Affairs team, focusing on oncology, primarily within breast cancer. You will partner with global pharmaceutical clients to deliver high-impact publications and medical affairs initiatives that help advance scientific communication and ultimately improve patient outcomes. Working closely with senior client services colleagues while supporting and developing more junior team members, you will play an important role in both account delivery and team success. We are passionate about developing our people and are looking for someone who shares this commitment. While oncology experience would be advantageous, we place greater value on strong publications and/or medical affairs experience, a collaborative mindset, and a desire to continue developing within a high-performing team. This is an excellent opportunity to take ownership of key workstreams within a large global account, build meaningful client relationships, and become part of an international, supportive, and highly collaborative team.   Here is what you will do As an Account Manager, you will be responsible for the day-to-day management and successful delivery of publications and medical affairs projects, ensuring client expectations are consistently met or exceeded with respect to quality, timelines, and budget. You will partner closely with senior client services colleagues (SAM, AD, aCSD and CSD), editorial teams, and subject matter experts to deliver complex projects and identify opportunities for account growth. You will also collaborate with Finance on forecasting and invoicing activities, and with cross-functional teams including Studio and Digital to ensure seamless project delivery. You will lead and co-lead client, author, and faculty interactions, building trusted relationships through proactive communication, strategic thinking, and excellent project management. Over time, you will become a valued advisor to your clients, identifying solutions, navigate challenges, and support the successful execution of their publication and medical affairs objectives. Reporting to a Client Services Director, you will receive ongoing support from a team of experienced client services leaders while also contributing to the growth and development of more junior colleagues.   About you To succeed in this role, you will have: * Experience working in a client services role within a medical communications agency environment. * Experience managing publications and/or medical affairs programmes and deliverables across a variety of formats and therapeutic areas. * Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines simultaneously. * Client relationship management skills and confidence working with clients and external experts. * Excellent written and verbal communication skills. * Sound financial management skills, including budget tracking and forecasting. In addition to a great compensation package, we are happy to talk dynamic working. This role can be done in one of our busy offices, on a hybrid basis or remotely with occasional office attendance. We are known for our friendly and informal working environment and offer excellent opportunities for career and personal development. At Inizio Medical, we are committed to driving a culture of diversity, inclusion and belonging. We believe that strength in diversity and inclusivity is a driver of our success. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Schillings

Schillings handles high stakes opportunities and threats for an international clientele: successful individuals, businesses and high-profile organisations across the world.  We support our clients to achieve their goals by developing winning strategies to protect their freedom to operate, and are the first port of call in a crisis, defending our clients from attacks on their reputations, privacy and security. Schillings’ offer is unique to the market, combining strategic communications with law, intelligence & investigations, digital resilience and security. Schillings is a collaborative and welcoming place to work, with a positive culture, strong values and a developed service ethic.  We require commitment, diligence, curiosity, agility and professionalism, and in return provide competitive packages, stimulating challenges and interesting work.  We are committed to sharing learning and creating development opportunities so you can progress your career with us.  Our people’s career trajectories and average longevity at Schillings underline this.   Join us and become part of our story. Job Title:  Senior Associate Reporting to:  Head of Legal, Legal Directors The Senior Associate role in our legal team Senior Associates work collaboratively across a variety of matters from global multidisciplinary reputation, privacy and security retainers to discreet legal issues. They run urgent pre- and post-publication/broadcast matters, supervise complex litigation and offer strategic solutions to the Partners as to the way forward in matters. Senior Associates ensure work is of high quality and delivered to time. As experts, they use feedback, coaching and mentoring to share knowledge with more junior colleagues to develop our talent. More widely, Senior Associates will work with teams across the business to develop and execute strategies that leverage Schillings’ unique skillset. Promoting the firm and building relationships with existing and new clients. Role Accountabilities: * To act as expert in our field of specialism in dealing with complex cases brought to the firm by its clients, supervising the work of more junior staff to provide a successful outcome. This includes managing complex reputation, privacy and security projects and ensuring holistic solutions to client problems. * Responsible for all aspects of client management, anticipating clients' needs and providing advice while ensuring the highest standard of client care and communication. * As a member of the firm’s 'expert' team, is responsible for developing the skills and experience of other fee-earners, sharing knowledge and best practice to the benefit of the firm, its clients and employees. * Matter management: Adheres to firm guidelines to successfully run matters. Must be an excellent people manager, time manager and project manager who is strongly task focused and delegates effectively. * Supports partners and colleagues across the business in developing the business and improving operations. * Completes all mandatory training and understands the firm's responsibilities in effective risk management. * Looks and acts as an ambassador for the firm and its Bold, United, Innovative and Excellent values. Technical: * Demonstrates an expert level of legal knowledge and experience in our core areas: defamation, privacy, confidence, harassment, DPA/GDPR and complementary areas such as employment litigation and commercial litigation. * Works to continually develop technical and business knowledge and skills and maintain CPD requirements. * Able to draft and interpret complex legal arguments, possibly without precedent, identifying and analysing all legal, commercial and reputational issues. * Thinks through concepts, analyses risk, and problem solves at speed, developing creative solutions to client issues. Commercial: * Commercially minded with a sensible approach to risk management, proactive in avoiding and addressing potential issues as appropriate. * Commercially aware of clients’ business interests. * Active in managing files, taking responsibility for projects, billing, account management and time management processes. * Understands all the skillsets available at Schillings – Critical Risks, Intelligence & Investigations, Digital Resilience and Schillings Communications - and spots opportunities to utilise these to best solve clients’ problems. Client Care: * Looks to develop relationships with clients and is comfortable and personable interacting with clients. * Actively participates in marketing events and client seminars. Knowledge and Experience Required: * Appropriate level of post qualification experience in reputation management, privacy, data protection, cyber litigation, employment litigation or commercial litigation gained in a comparable firm. May be developing a reputation as a leader in their field of expertise. * Agile, flexible and able to pivot to evolving client needs while delivering high quality advice at speed. * A creative, strategic and critical thinker who demonstrates confidence in own judgement, is able to navigate ambiguity and is sufficiently robust to say ‘no’. * Good interpersonal skills with experience of (1) managing more junior members of the team (on client work or as their line manager), (2) project managing delivery of client work, and (3) handling high profile clients. Experience working in large cross-disciplinary teams beneficial. * A skilled and active listener with excellent written communication; succinct, clear, concise and persuasive. * Performs consistently well under pressure: a positive self-starter who inspires and motivates others. * Acts as mentor and provides know-how to more junior staff. * Demonstrates highest standards of professional and personal integrity. Life at Schillings Given our bold and innovative business strategy, it is not surprising that Schillings has a very strong culture. The atmosphere is highly collaborative and focused on excellence. We have worked hard over the years to develop a coaching culture. Schillings has adopted a set of values to put at the heart of this and they reflect the intention and tenor of our ambitious plans. They are: ‘Innovative; Bold; United; and Excellent’. Our client list speaks for the outstanding results that have been delivered over many years and the task now is to grow without losing any of the commitment to delivering for clients or our service ethos. Finding people who share our values and can thrive in this environment is key to our success.  It takes a unique mix of people to create something truly great. We appreciate that diversity of thought, background and culture creates the best environment to truly innovate, solve problems and achieve our goals. We welcome candidates from all backgrounds – if you are driven and want to achieve your best then we will give you the platform and support to succeed. Please let us know if there are any extenuating circumstances we should consider, or any adjustments we may need to make to our selection process, when making your application. Find our candidate privacy notice here, Candidate Privacy Notice (schillingspartners.com)

Madano

Madano’s award-winning digital team works with clients across science, technology and engineering, helping them shape the future through effective digital storytelling.     As one of the fastest-growing communications consultancies in the UK, we are looking for an experienced and commercially minded Senior Account Director to help grow Madano’s digital offer. This is a senior role for someone who can provide trusted client counsel, shape digital strategies and plans, oversee high-quality service and delivery, and identify opportunities to expand our work across existing clients and new prospects.    The successful candidate will bring strong knowledge of digital marketing disciplines, curiosity about emerging trends and technologies, and the ability to translate insight into clear, effective recommendations for clients and teams.  The role  Madano’s digital team collaborates with clients, media partners and internal teams across Insights, Creative, Healthcare, and Net Zero Transition to develop paid, earned, shared and owned media strategies and campaigns. As Senior Account Director, Digital, you will play a key role in setting strategic direction, overseeing delivery and ensuring our digital work is of the highest quality, creatively effective and tangibly measurable. You will be responsible for leading client relationships, provide senior counsel, shape briefs, develop scopes of work, oversee project teams and ensure high-quality delivery across multiple accounts. You will be expected to bring both strategic and practical digital expertise across areas such as paid media, SEO/GEO, website and content strategy, analytics, customer experience, digital design, social media, media buying and integrated campaign planning. You will not need to be a specialist in every discipline, but you should be confident enough to ask the right questions, guide teams and partners, and advise clients on the best digital approach.  You will also contribute to the continued growth of Madano’s digital offer, helping to develop new products, improve ways of working, mentor junior team members and identify opportunities for innovation across AI, search, analytics, digital storytelling and performance communications.  What we expect  Leadership and client counsel  * Acts as a trusted adviser to senior clients and contacts, providing clear, evidence-led counsel and constructive challenge.  * Leads complex digital workstreams across multiple accounts, ensuring work is delivered on time, on budget and to a high standard.  * Builds strong relationships with clients, colleagues, media partners and suppliers.  * Brings together the right internal and external specialists across Insights, Creative, Healthcare, Net Zero Transition and digital delivery.  * Coaches and supports junior and mid-level team members, contributing to a positive, collaborative and entrepreneurial team culture.   * Shows curiosity about emerging trends, channels, audience behaviours and digital innovation, including AI, search and changing media consumption habits.  * Able to come into the office three times per week to collaborate with colleagues and clients.  Digital strategy and delivery  * Leads the development of digital strategies, channel plans and campaign recommendations across paid, earned, owned and shared media.  * Has strong knowledge across digital disciplines including paid media, SEO/GEO, website strategy, analytics, social media, content strategy, customer experience and digital design.  * Confidently scopes, plans and oversees digital projects, including timelines, budgets, resourcing, deliverables and review processes.  * Interprets data from platforms such as Google Analytics, LinkedIn Ads Campaign Manager, Google Ads, Meta and Semrush, translating findings into clear recommendations.  * Oversees reporting and measurement frameworks, ensuring clients understand performance, learnings and optimisation opportunities.  * Writes and reviews strategic documents, proposals, digital audits, campaign plans, scopes of work, client reports and recommendations.  * Maintains high standards of quality control across digital outputs, including copy, creative, targeting, reporting and technical delivery.  * Understands compliance, governance and approval processes, particularly in regulated sectors such as healthcare (essential) and energy.  * To note, roughly 65% of your time will be dedicated to client delivery.   Commercial growth and visibility  * Understands client objectives, sector context, audience needs and commercial priorities.  * Identifies opportunities to improve existing work and expand Madano’s digital remit.  * Meets individual and team new business targets for the year.  * Manages project teams effectively, ensuring roles, responsibilities and deadlines are clear.  * Understands strong financial management, including scopes of work, budgets, profitability, forecasting, timesheets and supplier costs.  * Supports new business activity, including proposal development, pitch thinking, audits, research and digital recommendations.  * Represents Madano’s digital expertise in client meetings, new business opportunities, industry events and internal forums.  * Contributes to Madano’s own marketing, thought leadership, credentials, case studies and service development.  What you’ll get out of the role  * A senior role in a growing digital team within one of the UK’s fastest-growing communications consultancies.  * The opportunity to shape digital strategy and campaign delivery for clients working across science, technology, healthcare, energy and engineering.  * Exposure to a wide range of digital projects, including website development, paid media, SEO/GEO, product and service launches, media buying, customer experience and integrated communications campaigns.  * Working with global clients across Healthcare and Net-Zero Energy Transition clients.  * A leadership role in developing Madano’s digital offer, including new approaches in AI, search, digital analytics, audience strategy and performance communications.  * The opportunity to mentor junior colleagues and help build the next generation of digital talent at Madano. * Access to a global network of agencies under the AVENIR GLOBAL parent company, with opportunities to support international clients and cross-market collaboration.  About Madano  Help us shape the future.  Madano is committed to building a better world through intelligent and creative communications. We work with clients who are solving major challenges of our time through science and technology - helping them tell their story, make the right connections, change attitudes and influence behaviours.   Our people are highly motivated and engaged, always encouraged to make their voices heard and given the opportunity to progress. And while we deal with serious issues, we make sure we don’t take ourselves too seriously along the way. Questioning accepted wisdom, always looking for alternative solutions, ours is a purpose-driven culture where everyone pulls together to make a lasting difference.   We have resolved to work only with organisations whose values align with our own. And we employ people who demonstrate a genuine commitment to delivering positive change.   Important Information Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process. We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role. OUR BENEFITS AS WELL AS THE BASIC SALARY, GREAT SOCIAL EVENTS AND A CULTURE OF CONTINUAL LEARNING, OUR COMPETITIVE BENEFITS PACKAGE INCLUDES: * 25 days’ holiday plus Bank Holidays (rising to a maximum of 30 days alongside length of service) * Enhanced employer pension contribution * Private Medical insurance (for you and your family) * Income Protection insurance * Life Assurance at 4x your salary * Financial support and advice * Travel insurance (for you and your family) * An annual wellness benefit of £150 * Four-week sabbatical after every 5 years’ service. Madano offers a range of first rate, dedicated training that enables employees to take control of their careers to become experts in their field and trusted advisors to clients. *Some benefits are contingent on successful completion of probation period. EQUAL OPPORTUNITIES Madano is committed to a policy of equal opportunities and non-discrimination. At all times we aim to recruit, develop and promote the very best people, basing judgement solely on suitability for the job. We particularly encourage applications from those who are significantly underrepresented in our sector, such as disabled people, ethnic minorities and neurodiverse people. Privacy Policy We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here and Recruitment Privacy Policy.