
ElevenLabs · Germany
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first hum...
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of
businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's
most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was
$11B - multiples of 11, always.
monitoring, and reliability necessary to deploy voice and chat agents at scale.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are
researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact,
we want to hear from you.
to operations.
We are looking for freelance Transcription and Subtitling Specialists to join our fast-growing Productions team. Productions is a
new marketplace that brings together our AI audio tools and a network of human experts to unlock high-quality, human-edited
transcripts, subtitles, dubs, audiobooks, and more at scale for our users and customers. While Productions is just getting
started, we already manage content workflows for some of the world's top YouTube channels, book publishers, and media &
entertainment businesses.
captioning software
This role is remote and can be executed globally.
#LI-Remote
Want to join a global company that brings the world together by producing premium media content in over 80 languages worldwide? VSI provides language localisation and media services to the biggest brands in streaming and media entertainment. Headquartered in London, VSI consists of a global network of state-of-the-art studio facilities that use the world's best voice acting talent to tell the stories of our most watched movies and television series. VSI works across a wide range of media sectors from streaming platforms, traditional broadcast television, theatrical releases and gaming. Job Overview VSI’s Subtitling Technology and QC department is responsible for providing subtitling technical and style guide expertise to the business, upholding the company’s high linguistic and technical standards whilst carrying out QC, subtitling, proofreading, test evaluations and subtitling tool training amongst other tasks. We are looking for a proactive individual to join us as Junior English Language Specialist in our department on a permanent basis. You will need to have a solid background in linguistics, be technically minded, have excellent time management, and organisational and communication skills. This is an exciting opportunity to work hands-on with leading subtitling tools and workflows, while building valuable experience and expanding your expertise in localisation. Fully remote applications considered. Key responsibilities * Maintain an up-to-date knowledge of English grammar and spelling conventions * Produce English subtitles/closed captions, subtitle templates, transcriptions, translations, accessibility scripts, and voice-over scripts for corporate videos, broadcast material, and VOD platforms for a variety of high-profile clients * Proofread subtitles, captions, transcripts, and internal documents * Perform technical QC on English subtitle templates, correcting timing, positioning, and other technical elements * Support evaluations of freelance suppliers * Provide in-house linguistic assistance (e.g., terminology checks, style consistency) * Support the testing and implementation of new tools * Use subtitling software (e.g., EZTitles, OOONA) and internal tools * Assist in creating and updating language and subtitling guidelines for internal and external use * Advise on client-specific subtitling and language guidelines as required * Assist in testing ASR/STT and MT engines, assessing their accuracy based on content type and language Essential skills and experience In order to be successful for this role, candidates must demonstrate the following: * English proficiency: Native-level command of English with excellent grammar, spelling, and style * Internship, freelance, or academic experience in subtitling, transcription, or proofreading (6–12 months+ is a plus) * Familiarity with different subtitling specifications and software, ideally EZTitles and OOONA * Technical aptitude and the ability to quickly learn new tools * Excellent organisational and time management skills * Ability to work independently in a fast-paced work environment * Strong attention to detail and accuracy * Self-motivation and initiative Desirable skills * Degree in audiovisual translation or similar * Copywriting/creative writing experience * Knowledge of MT/ASR/STT post-editing * MT/ASR/STT engine testing experience * Ability to speak another language What else is on offer? * Private medical insurance * Enrolment to company salary sacrifice pension scheme * Discounted gym membership * Cycle-to-work scheme * Travel card loan * Regular social activities
Job Title: Audo-Visual Specialist Are you an experienced Audio-Visual Specialist with a passion for technology and a knack for creating seamless meeting experiences? If you have 3-5 years of AV support experience, an expert with both Macs and PCs, and excel at setting up and troubleshooting conference and meeting technology, we want you to join our dynamic team! Come be a part of a collaborative environment where your skills and enthusiasm will be valued and celebrated. Apply now and let's create amazing audio-visual experiences together! Responsibilities: • Independently operates maintains, analyzes, troubleshoots, repairs and manages A/V systems and peripherals. • Performs daily morning check of all conference rooms to proactively identify issues and ensure they are all in working order for the days meetings. • Owns pre-meeting A/V checks for high-profile events as well as for VIP video meetings. • Troubleshoots and upgrades and /or replace AV componentry. • Coordinates external vendor support when required. • Fully meets key support performance metrics, such as trouble ticket SLAs. • Full, complete, timely and accurate incident managements of application usage. • Proactively seeks out additional work during downtime. • Builds professional relationships with customers and other teams. • Maintains professionalism and composure when interacting with all employees. • Trains back-up and providing guidance on policies and procedures. • Determines what additional support is needed when handling sensitive inquiries. • Provides exceptional customer service to client. Requirements: • High School Diploma (or equivalent) required. • 3-5 years prior A/V work experience preferred. • Industry certification preferred. • Certified Technology Specialist (CTS) preferred. • Hours: 8am – 5:30pm Monday to Friday. • Excellent organizational and time management skills. • Analytical abilities and aptitude in problem-solving. • Superb written and verbal communication skills. • Current knowledge or ability to learn computer-based systems required for functions of position. • Required to maintain an overall professional appearance and attitude. • Adhere to all policies and procedures required. • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. • Ability to lift or move 40 lbs. or greater frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $30—$33 USD WHAT WE OFFER * Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! * We Recognize Talent: We offer a variety of recognition programs for all levels of employees! * Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. * Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
Field Support Specialist (On-Call) 📍West Palm Beach, FL 33401 | On-site Support daily operations. Step in when needed. Keep the office running. SPS Global is seeking a Field Support Specialist (On-Call) to provide on-site coverage and operational support across client locations in West Palm Beach. This is a floating position designed to support business continuity when regular staff are out of the office or when additional project coverage is needed. The role is ideal for a dependable, service-driven professional who can quickly adapt to different environments and maintain high service standards. You will provide coverage when regular staff are out and support special projects as needed. The position is based out of a designated home office and may require short-notice deployment to nearby client sites. What You’ll Do: This role focuses on office services support, service delivery, and operational continuity. * Mail & Shipping Operations * Oversee incoming and outgoing mail and packages * Log and track deliveries using chain-of-custody systems * Distribute mail and notify employees of deliveries * Process shipping requests and verify packing documentation * Office & Facilities Support * Assist with supply ordering and stocking common areas * Support light facilities tasks and service requests * Monitor and support copy/print equipment * Assist with office moves and workspace transitions * Set up and break down conference rooms as needed * Reception & Client Support * Provide front desk or concierge coverage as needed * Answer and direct calls professionally * Deliver consistent, high-level customer service to employees and visitors What You Bring: * Strong communication and customer service skills * Ability to multitask in a fast-paced environment * Working knowledge of MS Office and office technology * Understanding of shipping and receiving procedures * Ability to work independently with minimal supervision * Flexible schedule with the ability to travel between client sites What We’re Looking For: Required * High School Diploma or equivalent * 6+ months of prior work experience preferred * Strong organizational, time management, and problem-solving skills * Excellent written and verbal communication * Ability to learn and navigate computer-based systems * Professional demeanor with a customer-service mindset * Ability to work assigned hours and follow established policies Preferred * Experience in mailroom, office services, reception, or facilities support * Familiarity with shipping/receiving processes and office equipment Physical Requirements * Role requires regular walking, standing, bending, kneeling, and sitting for extended periods * Ability to lift or move 40 lbs. frequently * Ability to move packages via wheeled cart (up to 60 lbs. capacity) * Manual dexterity to operate phones, copiers, and related office equipment Travel: None or negligible Other Duties: This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice. WHAT WE OFFER * Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! * We Recognize Talent: We offer a variety of recognition programs for all levels of employees! * Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. * Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.