Fleet Specialist - Glasgow

Voi Technology

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 250 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! We are now looking for a Shift Supervisor who will be responsible for leading our team of Fleet Specialists in Glasgow. YOUR MISSION AT VOI As a Shift-Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in-field (80%) and managerial duties (hiring, training, performance follow-ups of the team)(20%). Your responsibilities will be: * Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality * Navigating Logistics – Aid in receiving, packing, and deploying new vehicles * Managing your team – Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely * Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles * Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year-round operational success, aligned with performance targets * Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution. WHAT YOU NEED TO EMBARK We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs: * 2+ years of previous work experience * Experience managing a team of people * Mandatory requirement – Driving licence: You must hold a full UK driving licence for at least 12 months, with no more than 6 points and no major offences, to meet our e-van insurance requirements. Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans * General understanding of digital work tools (MS-office, G-Suite) JOB CONDITIONS * Working days: 5 out of 7 * Working hours: We are looking to hire one Shift Supervisor for the day shift and one for the night shift. Please indicate your preferred shift in your application. * Working days: Weekly rotation (Would be expected to work some weekends when needed) * Contract type: 6 Months Fixed term contract WHY VOI? * Join Europes #1 micromobility company and one of the fastest growing scaleups * Have a direct impact on our continued success and the development of the micromobility industry in the UK * Work with inspiring, motivated and fun colleagues towards a common goal * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution * At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates. Are you ready to become a Voiager?

Voi Technology

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 250 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! We are now looking for a Shift Supervisor who will be responsible for leading our team of Fleet Specialists in Glasgow. YOUR MISSION AT VOI As a Shift-Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in-field (80%) and managerial duties (hiring, training, performance follow-ups of the team)(20%). Your responsibilities will be: * Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality * Navigating Logistics – Aid in receiving, packing, and deploying new vehicles * Managing your team – Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely * Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles * Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year-round operational success, aligned with performance targets * Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution. WHAT YOU NEED TO EMBARK We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs: * 2+ years of previous work experience * Experience managing a team of people * Mandatory requirement – Driving licence: You must hold a full UK driving licence for at least 12 months, with no more than 6 points and no major offences, to meet our e-van insurance requirements. Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans * General understanding of digital work tools (MS-office, G-Suite) JOB CONDITIONS * Working days: 5 out of 7 * Working hours/days: We currently have two shift patterns available: Thursday–Monday and Monday–Friday, both covering early shifts. Please note that working hours may vary slightly over time according to operational needs * Contract type: Permanent WHY VOI? * Join Europes #1 micromobility company and one of the fastest-growing scaleups * Have a direct impact on our continued success and the development of the micromobility industry in the UK * Work with inspiring, motivated and fun colleagues towards a common goal * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution * At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates. Are you ready to become a Voiager?

Voi Technology

-- English version below -- DEINE MISSION BEI VOI Für die Position als Fleet Specialist hast du die Möglichkeit, in zwei verschiedenen Bereichen zu arbeiten, je nach Arbeitsaufkommen und Eignung. Wir haben unser Mechaniker-Team, bei dem du für die Wartung und Reparatur unserer Fahrzeuge verantwortlich bist. Das bedeutet, dass du unsere E-Scooter in einwandfreiem Zustand hältst und unser Team vor Ort tatkräftig unterstützt. Zudem haben wir unser In-Field-Team, bei dem du mit unseren Vans verschiedene Aufgaben im Bereich Stuttgart übernimmst, um sicherzustellen, dass unsere Abläufe so effizient wie möglich laufen. Hier sind einige spannende Aufgaben, die dich als Fleet Specialist erwarten: * Sicherstellen der Logistik für das Sammeln und Bereitstellen von Voi-Scootern.⚙️ * Suchen und Sammeln beschädigter Scooter. 🛴 * Batterieaustausch.🔋 * Durchführung schneller Reparaturen vor Ort an den Scootern.🔧 * Diagnose und Reparatur defekter Fahrzeuge.🔧 * Recycling und Demontage von Fahrzeugen, die nicht repariert werden können. ♻️ * Unterstützung bei der Annahme, Verpackung und Bereitstellung neuer Fahrzeuge und Batterien, die im Lager ankommen. 🔍 * Unterstützung unseres Teams vor Ort, ob bei der Identifikation beschädigter Fahrzeuge, der Freigabe von Parkplätzen oder dem Aufstellen umgefallener Fahrzeuge. 🤝 WAS DU FÜR DEINEN VOIAGE BENÖTIGST Wir suchen nach einem hochmotivierten und verantwortungsbewussten Teamplayer, der Aufgaben selbstständig erledigen und Probleme eigenständig lösen kann. Mit einem proaktiven Ansatz solltest du in der Lage sein, innovative Lösungen zu finden und gesetzte Ziele zu erreichen. Außerdem sollte der/die ideale Kandidat/in folgende Eigenschaften mitbringen: * Führerschein der Klasse B (seit mindestens 2 Jahren) 🚗 * Ortskenntnisse und Fahrerfahrung📍 * Fließende Sprachkenntnisse in Englisch oder Deutsch 💬 * Handwerkliches Geschick und Leidenschaft für Mechatronik 🔧 * Allgemeine Vertrautheit mit digitalen Tools und Anwendungen 📱 * Die Fähigkeit, in stressigen Situationen ruhig zu bleiben (z. B. bei schwierigen Park- oder Verkehrssituationen) ♨️ * Fähigkeit, mehrere Stunden körperlich zu arbeiten 💪 Details: 12-monatiger befristeter Arbeitsvertrag (mit der Möglichkeit einer Verlängerung). Flexibilität für Schicht- und Wochenendarbeit erforderlich. WARUM VOI? Arbeiten bei Voi ist mehr als nur ein Job; es ist eine persönliche Voiage, bei der du als Fachkraft wächst und Teil eines vielfältigen Teams und einer Kultur wirst, die sich dafür einsetzt, einen positiven Einfluss auf die Gesellschaft zu nehmen. Darüber hinaus hast du die Möglichkeit: * Teil des führenden Mikromobilitätsunternehmens Europas und eines der am schnellsten wachsenden Scale-ups zu werden * Einen direkten Einfluss auf unseren anhaltenden Erfolg zu nehmen und zur Entwicklung der Mikromobilitätsbranche in Stuttgart beizutragen * Mit inspirierenden, motivierten und vielfältigen Kollegen zusammenzuarbeiten, die ein gemeinsames Ziel verfolgen * Teil der Mikromobilitätsrevolution zu werden und dabei zu helfen, nachhaltige Städte zu schaffen, die sauber, ruhig und frei von Verschmutzung sind Bist du bereit, dich der Voiage anzuschließen? Bitte beachte, dass alle Bewerbungen anhand der Stellenanforderungen und Auswahlkriterien bewertet werden und dieses alternative Verfahren keine Garantie für die nächste Runde darstellt. ---------------------------------------------------------------------- YOUR MISSION AT VOI For the position as a Fleet Specialist, you'll have the possibility of working in two different areas, depending on workload and suitability. We have our mechanical team, where you will be responsible for the maintenance and repair of our vehicles. This means keeping our scooters in top shape and provide strong support to our team on the ground. We also have our In field team, where you'll be utilising our vans to perform different tasks in the Stuttgart area, making sure our operations runs as efficiently as possible. Here are some exciting tasks awaiting you as a Fleet Specialist: * Ensuring the logistics of collecting and providing Voi scooters.⚙️ * Searching for and collecting damaged scooters. 🛴 * Battery replacement.🔋 * Performing quick on-site repairs of the scooters.🔧 * Diagnosing and repairing broken vehicles.🔧 * Recycling and dismantling vehicles that cannot be repaired. ♻️ * Assisting with the acceptance, packaging, and provision of new vehicles and batteries arriving at the warehouse. 🔍 * Supporting our on-site team as needed, whether it's identifying damaged vehicles, clearing parking spaces, or setting up fallen vehicles.🤝 WHAT YOU'LL NEED TO EMBARK We're looking for a highly motivated and responsible team player who can handle tasks and solve problems independently. With a proactive approach, you should be skilled in finding innovative solutions and achieving set objectives. In addition, the right candidate should have: * A valid drivers license (Class B for a min. of at least 2 years) 🚗 * Fluent English or German 💬 * Previous experience with tools or mechanical practices 🔧  * General familiarity with digital tools and applications📱📱📱📱📱📱 * Local knowledge and experience driving in the city📍 * The ability to remain calm in stressful situations (such as difficult parking or traffic) ♨️ * Capability to perform physically demanding tasks for several hours 💪 Details: 12 month fixed term contract (with possibility of extension). Shift schedule with weekend flexibility is needed. WHY VOI? Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to: * Join Europe's leading micromobility company and one of the fastest-growing scale-ups * Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Stuttgart. * Collaborate with inspiring, motivated, and diverse colleagues who share a common goal * Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution Are you ready to join the #Voiage?