Aftersales & Sales Support - POWER Business HQ i Glostrup

Hitachi Energy Sweden AB

The Opportunity Components is a key business unit within Hitachi Energy, based in Ludvika, Sweden. We develop, sell and produces Bushings and Tap-Changers, both vital for all Power Transformers. We are part of delivering a safe way of transferring electricity while keeping losses at a minimum. As the world transitions towards an energy system where electricity will be the backbone, aiming to more than double our consumption of electricity worldwide until 2050, Components and Hitachi Energy are well positioned in making this happen. Are you ready to roll up your sleeve and join us in making it happen? If your answer is “YES”, we at Components are looking for a Customer Support Specialist to join our dedicated team where twenty colleagues will help you on board. You will work with order management. Your aim is to ensure that we as a company deliver world class customer experience, meeting customer requests to the best of our ability. You will play a key role in our success! This role offers you a dynamic environment with the opportunity to set up an internal network where you interact with different functions. You will also have opportunity to participate or lead cross functional projects within continuous improvement. How you’ll make an impact As a customer support specialist, you are responsible from order received, until delivery complete and payment received. Working with global customers, internal as well as external. Ensuring that our performance is top class, reliable and preferably exceeds customer expectations. Collaborate close cross functionally with other departments such as sales, after sales, finance, planning, production, design and SCM. You will be contributing in our strive for continuous improvement of our processes. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background You hold a degree within fields of business administration, engineering, purchasing and/or you have work experience within mentioned fields. Experienced professionals or fresh out of university. You are driven, well organized and knows how to prioritize your daily work. You have great communication skills and are service minded. You have a technical interest and an interest for the commercial aspects of doing business. Fluent in English, both written and verbal is required. Swedish is preferable. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Union representatives - Sveriges Ingenjörer: Håkan Blomquist, +46,107-38 31 52; Unionen: Tomas L. Gustafsson, +46 107-38 27 47; Ledarna: Frank Hollstedt, +46 107-38 70 43. All questions can be directed to Talent Partner Eva Schölin, eva.scholin@hitachienergy.com

Hitachi Energy Sweden AB

The opportunity We are looking for a Technical Support Engineer – Application Specialist to join our global organization. In this role, you will provide advanced technical expertise and consultation to our customers, supporting application‑related challenges across power systems and substation automation. You will work closely with global customers as well as internal functions such as R&D, Application Engineering, Failure Analysis, and After Sales Service, contributing to high‑quality solutions and continuous improvement. This is a visible and technically challenging role in an international environment, where your expertise directly supports customer success and operational reliability. How you’ll make an impact Provide advanced technical support and consultation for customer application‑related issues Analyze and troubleshoot complex cases to identify root causes, including incorrect configurations, parameters, and settings Resolve high‑complexity cases raised through the customer support portal in a professional and efficient manner Guide customers on hardware and firmware upgrades as well as application optimization Build and maintain strong customer relationships by delivering reliable technical support at a high technical level Take ownership of assigned cases and manage priorities in a high‑workload, global environment Contribute to continuous improvement of processes, tools, and ways of working Your background Master of Science or PhD in Electrical Engineering, preferably with a focus on Power Systems Minimum 5 years of experience in technical support, application engineering, or a similar role Solid experience working in customer support services within an international environment Strong knowledge of power systems, protection, and control Experience with substation automation and communication protocols such as IEC 61850, Modbus, DNP3, and IEC 103 Familiarity with IED engineering tools and secondary injection testing (e.g. Omicron) Experience in commissioning and testing is considered a merit Fluency in English, both written and spoken; additional languages are a plus What we offer Collective agreement Flexible working time Healthcare and wellness allowance Excellent career opportunities within Hitachi Energy, both in Sweden and globally Mentor support during onboarding Continuous learning through training and development programs A diverse and inclusive workplace with 70+ nationalities represented in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you passionate about technology and customer value? Do you enjoy solving complex technical challenges in a global environment? Applications will be reviewed on an ongoing basis so don’t delay - apply today! Hiring Manager Ziaedin Hassani, Ziaedin.hassani@hitachienergy.com, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Klas Koppari +46 107 38 13 45; Unionen: Fredrik W Nordin, +46 107 38 15 12; Ledarna: Frank Hollstedt, +46 107 38 70 43. All other questions can be directed to Talent Partner Malin Johansson, malin.johansson@hitachienergy.com.

Intensogruppen AB

Hos Advansor får du möjligheten att ta nästa steg i karriären och bli en teknisk specialist inom marknadsledande CO₂-teknik. Här kombinerar du din kyltekniska erfarenhet med support, felsökning, kundkontakt och utbildning i en internationell organisation som ligger i framkant inom hållbara kyl- och värmelösningar. Du blir en del av ett sammansvetsat team där kunskapsdelning, samarbete och teknisk utveckling står i fokus varje dag. Arbetsuppgifter Som Technical Support Engineer / Aftersales Engineer är du en viktig teknisk resurs för våra kunder och samarbetspartners. Du stöttar tekniker och kunder med allt från felsökning till utbildning och driftsättning. Rollen innebär ett nära samarbete med kollegor inom After Sales, produktion, utveckling och leverantörer för att säkerställa att våra kunder får bästa möjliga stöd genom hela anläggningens livscykel. Du kommer bland annat att: Ge teknisk support och felsöka Advansors CO₂-baserade kyl- och värmesystem. Hantera garantiärenden och tekniska utredningar. Genomföra utbildningar för kunder och tekniker, både digitalt och på plats. Delta vid driftsättning och uppstart av nya anläggningar i Sverige och övriga Europa. Tjänsten innebär cirka 20–25 resdagar per år, främst inom Europa. Vad har Michael Jensen, Aftersales Manager, att säga om tjänsten och företaget? " At Advansor we believe that we design and produce the world’s best sustainable CO2 climate solutions. This is our focus and something we bring into our work every day to help the industry transition to natural refrigerants. You have a large degree of freedom in your daily work while being challenged on a professional level through complex projects across retail, industrial, and heating applications. It is a modern environment where you get to work with sustainable technology that makes a real difference. We offer an open and informal workplace with a strong team spirit, where trust, flexibility, and a healthy work-life balance are highly valued. Our focus is on supporting individual employees to help them achieving their goals. In this role, you need a passion for refrigeration technology and a strong desire to share your knowledge and help and support our customers and your colleagues. It is important that you enjoy troubleshooting and finding good solutions to technical questions." Din profil Vi söker dig som har en bakgrund inom kylteknik och som motiveras av att förstå, analysera och lösa tekniskt komplexa problem. Du trivs i dialogen med kunder och kollegor, gillar att dela med dig av din kunskap och ser värdet av att arbeta strukturerat i en roll där hög teknisk kompetens kombineras med service och samarbete. För att lyckas i rollen som Technical Support Engineer / Aftersales Engineer ser vi att du: Har erfarenhet som kyltekniker och en god förståelse för kylsystem och felsökning. Trivs med att utbilda, stötta och vägleda kunder och tekniker i tekniska frågor. Arbetar strukturerat och ser vikten av dokumentation och uppföljning. Kommunicerar obehindrat på svenska och engelska i både tal och skrift. Erfarenhet av CO₂-system är meriterande, men inget krav. Har du rätt tekniska grund och viljan att lära dig får du den utbildning som krävs för att bli specialist inom området. Vi erbjuder Hos Advansor får du möjligheten att arbeta med en av framtidens mest efterfrågade teknologier inom kyl- och värmeteknik. Du blir en del av ett internationellt team med hög teknisk kompetens där alla hjälps åt, delar kunskap och tillsammans strävar efter att leverera marknadens bästa support. Rollen erbjuder stor frihet, flexibilitet och goda möjligheter att utvecklas inom ett växande specialistområde. Kontakt och ansökan I denna rekrytering samarbetar vi med rekryteringskonsult Cassandra Åkerblad, 0720-708970, och Malou Magnusson, 0707-588745, på Intenso Teknikrekrytering. Skicka in din ansökan via ansökningsknappen. Vi arbetar med löpande urval under denna rekrytering, vi vill därför gärna ha in din ansökan snarast möjligt. Välkommen med din ansökan! Om oss Advansor är en marknadsledande tillverkare av hållbara kyl- och värmesystem baserade på naturligt köldmedium CO₂. Sedan starten 2006 har vi designat och producerat över 20 000 CO₂-system som idag används inom dagligvaruhandel, industri, logistik och energisektorn runt om i världen. Vi är över 400 medarbetare från fler än 40 nationaliteter som tillsammans arbetar för att utveckla världens bästa hållbara klimatlösningar. Vår kultur kännetecknas av teknisk nyfikenhet, kunskapsdelning, laganda och en stark vilja att hjälpa våra kunder att lyckas. Många förknippar CO₂ med klimatförändringar. Vi ser det annorlunda. För oss är CO₂ ett av framtidens mest hållbara köldmedier – och därför är vi stolta över att vara “Cool with CO₂.”