Danda AB · Göteborg
Danish Speaking - Customer Facing & Order Management Representative
As a Customer Facing & Order Management Representative in region North, including the Baltics, your role involves managing and optimizing customer service opera...
As a Customer Facing & Order Management Representative in region North, including the Baltics, your role involves managing and
optimizing customer service operations. You will be the part of the Regional Customer Facing & Order Management team and report to
the Regional Customer Facing & Order Management Manager.
Position is based in Gothenburg office, and you will be mainly working towards Danish market.
What You Will Do
Handle large wholesale orders for the Professional Hygiene customers.
First point of contact for our customers, supporting them with order status, product help and other inquires.
Solve customer needs using a network of Service Specialists.
- Understanding of our customer's needs, build trusting relationships and providing high quality service to both internal and
external customers.
Who You Are
To be successful in the role, a high level of self-motivation, positive and effective communication skills, and a collaborative
approach to teamwork are essential. You like to set up your work in a structured and methodical way and you have the ability to
handle several tasks in parallel. Finally, you enjoy working at a higher pace where you proactively identify solutions to be able
to ensure high efficiency as well as quality in your work.
Relevant education and working experience in customer service operations environment or similar.
Good knowledge in Microsoft Office tools.
Excellent written and spoken fluency in Danish, Swedish and English.
Experience with SAP/S4 Hana is considered a plus.
Location: Göteborg
Start Date: 2026-02-01
End date: 2026-07-31
Role
Danish Speaking - Customer Facing & Order Management Representative
Category
Administration
Location
Published
November 26
Deadline
August 31
Source