
Justera Group AB · Göteborg
About Justera Group Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and...
About Justera Group
Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology
teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses
harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep
expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained
consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from
hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to
quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden.
We are seeking an experienced Senior Business Consultant / Business Analyst to support digital transformation and operational
excellence initiatives within a dynamic, technology-driven environment. This role is ideal for a professional who excels at
bridging business needs with digital solutions and thrives in cross-functional, collaborative settings.
As a key partner to business stakeholders and digital teams, you will play a critical role in identifying opportunities, defining
requirements, and driving initiatives that create measurable business value.
Collaborate with business stakeholders, Product Managers, and Product Owners to understand strategic objectives, challenges, and
improvement opportunities.
lifecycle.
Minimum 5 years of experience as a Business Analyst, Business Consultant, or similar role within digital, IT, or transformation
environments.
recommendations.
About Justera Group Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden. About the Role: We are seeking a highly experienced Service Designer with a strong strategic and operational mindset to support a large-scale digital transformation initiative within a complex enterprise environment in the automotive sector. This role requires a seasoned practitioner who can operate confidently across business, technology, and operations—connecting the dots between strategy and execution, and ensuring that end-to-end services are designed around real user needs and organizational feasibility. The Service Designer will act as a key integrator across multiple stakeholders, helping to translate ambiguity into clarity, and shaping coherent, scalable service experiences across the full customer and operational lifecycle. Key Responsibilities: * Lead and facilitate stakeholder and user research across multiple domains and business units * Develop, refine, and maintain end-to-end service blueprints and service ecosystem maps * Identify gaps, overlaps, and inefficiencies in existing service structures and operating models * Synthesize insights from research into clear service opportunities and design directions * Define and evolve personas, user journeys, and experience frameworks * Facilitate alignment workshops with product managers, architects, business analysts, and operational stakeholders * Translate strategic intent into actionable service requirements and design principles * Contribute to the shaping of future operating models and service delivery frameworks * Ensure user-centricity is embedded across processes, systems, and organizational structures * Support prioritization of initiatives based on user needs, business value, and feasibility * Drive continuous improvement by grounding decisions in qualitative and quantitative insights Requirements: * Extensive experience in service design within complex, large-scale organizations * Strong expertise in service blueprinting, journey mapping, and ecosystem design * Proven ability to lead cross-functional workshops and stakeholder alignment sessions * Deep understanding of how services are delivered across people, process, and technology layers * Experience working closely with product teams, engineering, and business stakeholders * Strong synthesis skills with the ability to turn ambiguity into structured insights * Excellent facilitation, communication, and storytelling skills * Comfortable operating at both strategic and hands-on delivery levels * Experience in digital product or platform environments is highly preferred What We Offer: * A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies * The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects * Competitive compensation and comprehensive benefits package * A supportive culture that fosters continuous learning, growth, and professional development * Flexible hybrid working model for an optimal work-life balance * 25 days of annual leave to recharge and relax * An annual wellness allowance of 3,500 SEK to support your health and wellbeing
About Justera Group Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden. About the Role: We are seeking an expert IT Solution Architect to join a highly motivated, multi-cultural team in Gothenburg. In this role, you will bridge the gap between high-level business vision and robust, scalable technical execution, driving the domain roadmap and championing the adoption of emerging technologies like AI. Key Responsibilities: As a core technical leader in early product phases, your day-to-day will involve: * Architecture & Design: Drive, specify, and align architectural solutions. Produce comprehensive design artifacts, including high-level and detailed design documents, database schemas, and system workflows. * Strategic Alignment: Ensure all technical solutions integrate seamlessly into the long-term strategic development plan. Securely incorporate DevSecOps and modern security practices into every proposed architecture. * Stakeholder & Team Leadership: Collaborate closely with Product Owners, Business Analysts, Software Engineers, and Enterprise Architects. Lead cross-functional architecture teams and communicate complex technical layouts clearly to developers. * Innovation & Roadmap Ownership: Jointly own the domain vision and roadmap alongside Product Owners. Actively and proactively drive the adoption of AI and emerging technologies within the connectivity domain. Requirements: * Bachelor’s Degree in Computer Science, or an equivalent combination of education, training, and professional experience. * Experience: 10+ years of total IT experience, with a minimum of 5+ years spent explicitly in a Solution Architect (or equivalent) role. * Leadership: Proven leadership skills acting as a Lead Architect for cross-functional teams. * Methodologies: Hands-on experience working within Agile, SAFe, and DevSecOps frameworks. * Domain Expertise: Specialized background in Telematics and Connectivity technologies, alongside deep knowledge of computer networks. * Architecture & Performance: Deep expertise in Microservices architecture, designing high-load applications, and performance optimization. * Tech Stack Knowledge: * Languages & Frameworks: Java, Spring Boot, JMS * Environments: Linux * Databases: Relational and NoSQL databases * Cloud: AWS and/or Azure, with a strong focus on Serverless technologies. * Languages: Proficient/Fluent English. What We Offer: * A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies * The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects * Competitive compensation and comprehensive benefits package * A supportive culture that fosters continuous learning, growth, and professional development * Flexible hybrid working model for an optimal work-life balance * 25 days of annual leave to recharge and relax * An annual wellness allowance of 3,500 SEK to support your health and wellbeing
About Justera Group Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden. About the Role: We are seeking an experienced Services Owner Expert to support the development, commercialization, and scaling of service-based offerings within the marine industry. The assignment focuses on strengthening aftermarket services, developing scalable service contract concepts, establishing monitoring processes for connected assets, and supporting the global rollout of digital connectivity services. The ideal candidate combines strong strategic business development capabilities with hands-on execution experience in service management, digital services, commercialization, and B2B business models. The primary focus of the assignment will be the development and implementation of service contracts, with additional responsibility for connected vessel monitoring processes and connectivity service go-to-market activities. Key Responsibilities: 1. Service Contracts – Strategy & Concept Development The consultant will lead the development of a scalable and market-adapted service contract offering, including: * Conduct market analysis and identify customer opportunities. * Understand customer needs, willingness to pay, and value drivers. * Analyze dealer requirements, incentives, business models, and operational needs. * Define service contract concepts, with focus on dealer-owned service contracts. * Develop segmented service offerings based on customer profiles and requirements. * Create business cases including: * Revenue models * Profitability analysis * Growth assumptions * Scenario evaluations * Investment considerations * Assess alternative operating models, benefits, risks, and dependencies. * Evaluate impacts on existing processes, systems, architecture, and data requirements. * Define and initiate a Minimum Viable Product (MVP) approach focused on rapid market implementation. * Establish frameworks, templates, and guidelines enabling local teams and partners to independently commercialize service contracts. 2. Monitoring Processes for Connected Assets The consultant will establish and improve operational processes for monitoring connected vessels and digital services. Responsibilities include: * Define monitoring processes and ways of working for central and local teams. * Align roles, responsibilities, expectations, and operational ownership. * Develop and maintain monitoring protocols as new data capabilities become available. * Identify process improvements and operational efficiencies. * Facilitate collaboration between monitoring teams to: * Review performance * Share insights and learnings * Identify recurring challenges * Capture improvement opportunities * Translate operational needs and feedback into development requirements. * Support communication activities and change management related to monitoring services. 3. Connectivity Services – Go-to-Market & Commercialization The consultant will support the commercialization and scaling of connectivity-based services through: * Define go-to-market strategies, launch plans, and sales approaches. * Identify priority markets, target segments, and rollout timelines. * Develop value propositions for different customer groups. * Support creation of sales, marketing, and dealer enablement materials. * Prepare materials supporting: * Pilot programs * Market activation * Large-scale rollout * Dealer adoption * Plan and execute pilot initiatives. * Identify adoption barriers and develop mitigation actions. * Ensure markets have the required tools, processes, and capabilities to execute. * Establish feedback loops for continuous improvement. * Define KPIs and performance tracking structures. Requirements: The successful candidate should have: * 10+ years of relevant professional experience. * Strong background in service management, business development, and strategic execution. * Proven experience developing business plans, commercial models, and business cases. * Experience with process development, commercialization, and go-to-market strategies. * Understanding of digital services, connected products, and data-driven business models. * Experience working with aftermarket services or lifecycle-based offerings. * Experience with B2B environments and indirect sales models, preferably involving dealer or partner networks. * Strong analytical capabilities with the ability to translate insights into actionable business outcomes. * Experience engaging with senior stakeholders and leadership teams. What We Offer: * A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies * The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects * Competitive compensation and comprehensive benefits package * A supportive culture that fosters continuous learning, growth, and professional development * Flexible hybrid working model for an optimal work-life balance * 25 days of annual leave to recharge and relax * An annual wellness allowance of 3,500 SEK to support your health and wellbeing