Accounts Assistant FTC

Pay.UK

EXECUTIVE ASSISTANT (BOARD SUPPORT) - 9 MONTHS FTC We are looking for an experienced Executive Assistant to provide focused Board and executive support within our Chief Finance Office on a 9 month fixed term basis. This role is suited to someone who already works at senior executive level and wants a clear, structured scope that brings variety, oversight and continuity. You will support 1 to 3 executives and work closely with the Pay.UK Board, coordinating complex diaries, Board and committee meetings, reporting cycles and governance activity. Your work directly enables effective decision making across an organisation that operates the UK’s retail payment systems, processing billions of transactions each year. The role provides exposure to Board-level activities, established processes, and a well-connected EA community, with assignment across directorates as required to maintain consistency and continuity. ACCOUNTABILITIES * Manage complex diaries, email, correspondence and expenses for assigned executives and Board members, making informed decisions on priorities and delegating where appropriate. * Plan, schedule and coordinate Board, committee and directorate meetings, including forward planners, agendas, paper submissions, briefing packs, minutes and action logs. * Prepare, track and maintain reporting schedules for regulatory, Board, CEO and internal submissions, ensuring accuracy and timely delivery. * Coordinate internal and external communications on behalf of the directorate, including maintaining intranet content and shared information. * Review, proofread and quality check reports and presentations to ensure they meet Pay.UK standards, templates and house style. * Maintain and follow up action logs from meetings, liaising with action owners across the organisation to confirm progress and completion. * Support budget and invoice management for the directorate, working with Finance Business Partners to monitor costs against agreed budgets. * Coordinate onboarding and induction for executive direct reports, working with People, IT and Security to ensure all arrangements are in place. * Organise internal and external events such as Board meetings, away days and team events, including venues, suppliers, invitations and logistics. * Provide cover and deputise for the Executive Office Manager when required, including support for the Chair, CEO, Executive Committee and Quarterly Business Reviews. QUALIFICATIONS, SKILLS AND EXPERIENCE * Demonstrable experience in a senior executive assistant or equivalent role supporting executives and Boards. * Experience coordinating Board or committee meetings, including agenda management, paper collation, minute taking and action tracking. * Experience working with senior stakeholders and maintaining professional relationships at executive and Board level. * Proficient working knowledge of Microsoft Office applications, including managing complex documents, schedules and presentations. * Experience handling confidential and sensitive information within a regulated or governance-led environment. PAY.UK BEHAVIOURS At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours: * Listen to Find Win-Wins - Empathy, Listening and Understanding * Influence with Courage - Influence, Courage * Go Horizontal First - Cross Boundary Collaboration * Take Ownership - Self Development * Opportunity Mindset - Initiative * Simplify - Achievement Orientation ---------------------------------------------------------------------------------------------------------------------------------- INCLUSIVITY At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. ---------------------------------------------------------------------------------------------------------------------------------- WHO WE ARE Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide. Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & ADDITIONAL INFORMATION * 12% Non-contributory pension * Discretionary annual bonus * 30 days annual leave (excluding bank holidays) * Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc * Employee assistance programme * Cycle to Work Scheme * Season ticket loan * Annual fitness subsidy of up to £500 per annum * Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: * Some of our benefits are only available to colleagues after meeting the requirements of the probationary period.

DEPT

This is a 12 month fixed term contract initially, with potential for extension. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. THE ROLE As a Copywriter, you will join our global Copy Team made up of 25+ people around the world. You'll write compelling marketing and content copy for various clients and provide support for the wider Feed team. You will work across different digital channels, developing concepts and providing creative and innovative copy that drives clicks and engagement. Working closely with the Senior Copywriter and our creative team, you’ll find yourself challenged to go beyond your comfort zone. WHAT YOU’LL DO * Create clear, effective, and original copy and content for our clients' onsite marketing * Develop creative ideas and concepts across various channels where applicable * Adhere to clients' tone of voice and brand guidelines  * Research competitors and trends for creative inspiration * Collaborate with design and account management * Contribute to team creative brainstorms WHAT YOU BRING * Relevant experience as a copywriter ideally within an agency or brand * Experience writing in a gaming/cultural/recent trends environment is a plus * In-depth knowledge of multi-channel digital copy and brand development, especially a background in social media content and copywriting * Ability to write compelling marketing and content copy that sells * Confidence in  working with other departments and stakeholders such as designers, developers, and clients * Readiness to work at a fast pace on large marketing campaigns with many assets * An understanding of the importance of consistency across different touchpoints of a user journey * Ability to present work to large groups and communicate ideas clearly and enthusiastically * A collaborative approach to getting things done WE OFFER * A flexible hybrid working arrangement policy to enjoy the best of both worlds.  * Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.  * 20 days of paid holiday each year, plus relevant public holidays.  * Doona Day - 1 additional day off paid leave each year to enjoy some downtime.  * Birthday Leave, 1 day paid day off each year to be taken during your birthday week.  * Annual Leave Purchase Scheme.  * 12% Superannuation Contribution.  * Access to dedicated mental health resources including sick & carer’s leave scheme, employee assistance programme and trained Mental Health First Aiders.  * Dept Allowance, a dedicated company contribution towards professional development.  * Long Service Leave, provided in accordance with relevant state legislation.  * Enhanced Parental Leave.  * Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers. * Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®. * A Certified BCorp Agency and is multi-award winning “Agency of the Year”.  * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects. * Talent Referral Scheme.  WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Pay.UK

Senior Audit Manager, Permanent, London   The Senior Internal Audit Manager is ideal if you possess significant internal audit expertise, specialising in technology and cyber audit, with additional experience conducting a range of operational audits across business functions. In this role, you will handle audits from beginning to completion, support independent assurance for the Board, and advance Internal Audit processes across the organisation.  This role is well suited to an experienced audit leader who values variety, a clear area of responsibility, and close involvement with the UK payment systems that support daily life and commerce. With 11 billion transactions worth over £10 trillion processed through the systems we maintain, the context for this work is substantial, visible and grounded in essential services. ACCOUNTABILITIES * Manage end-to-end audit assignments across planning, fieldwork, reporting and follow-up in line with Internal Audit methodology and professional standards. * Supervise Audit Managers by reviewing work, giving clear direction and maintaining quality across audit delivery. * Assess risks and controls across assigned business areas, including payments, technology, projects and programmes, finance, third-party management, risk management and data analytics. * Work with stakeholders to identify emerging risks, agree audit scope and develop terms of reference, findings, management actions and final reports. * Contribute to the annual audit plan by proposing audits and assurance activity for your portfolio of business areas and specialist topics. * Deliver consultancy assignments that provide internal audit insight on governance, risk and control matters. * Identify, implement and evaluate improvements to Internal Audit practices by updating methods, tools and working processes. * Monitor developments in internal audit and the payments sector and apply relevant changes to audit planning, delivery and recommendations within your specialist areas. QUALIFICATIONS, SKILLS AND EXPERIENCE   * Professional qualification in audit, accounting or risk, such as ACA, ACCA, CIMA, CIIA or CISA. * Experience leading internal audit engagements and supervising teams across planning, fieldwork and reporting. * Experience in technology and cyber auditing is a core requirement, plus operational auditing capability across business functions  * Knowledge of financial services and payments, including key risks, controls and regulatory expectations. * Experience presenting audit findings and recommendations clearly to senior stakeholders.   PAY.UK BEHAVIOURS At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours: * Listen to Find Win-Wins - Empathy, Listening and Understanding * Influence with Courage - Influence, Courage * Go Horizontal First - Cross Boundary Collaboration * Take Ownership - Self Development * Opportunity Mindset - Initiative * Simplify - Achievement Orientation In addition, all leadership roles are expected to lead by example through the following behaviours: * Set Direction - Strategic Planning, Team leadership * Hold Colleagues to Account - Accountability * Coach & Grow Your Colleagues - Develop Others     ---------------------------------------------------------------------------------------------------------------------------------- INCLUSIVITY At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. ---------------------------------------------------------------------------------------------------------------------------------- WHO WE ARE Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide. Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & ADDITIONAL INFORMATION * 12% Non-contributory pension * Discretionary annual bonus * 30 days annual leave (excluding bank holidays) * Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc * Employee assistance programme * Cycle to Work Scheme * Season ticket loan * Annual fitness subsidy of up to £500 per annum * Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: * Some of our benefits are only available to colleagues after meeting the requirements of the probationary period.