
LUMINAIR · Hamburg
IHRE AUFGABEN The Catering Manager, based in the Operations Control Center (OCC), is responsible for organizing and coordinating all onboard catering requireme...
The Catering Manager, based in the Operations Control Center (OCC), is responsible for organizing and coordinating all onboard
catering requirements in close alignment with our customers, Sales, Operations, Crew, and external catering providers.
The role ensures that customer preferences, special requests, allergies, dietary requirements, and contractual arrangements are
accurately captured, communicated, and delivered. The Catering Manager also provides the Flight Crew with all relevant catering
information before each flight to support a smooth and premium onboard service.
In daily operations, the Catering Manager responds quickly to short-notice changes such as flight diversions, schedule changes,
additional passengers, or amended customer requests, ensuring that catering arrangements are adapted accordingly.
The position also includes handling catering-related complaints, coordinating corrective actions, and supporting continuous
improvement of service quality.
Through precise coordination, strong attention to detail, and solution-oriented communication, the Catering Manager contributes to
a reliable and high-quality customer experience and supports LUMINAIR’s premium service standards.
You have strong organizational skills, a high level of service orientation, and a keen eye for detail. You are able to work calmly
and efficiently under time pressure and can react quickly to operational changes.
You communicate clearly and professionally with customers, brokers, crews, internal departments, and external service providers.
Experience in aviation, hospitality, catering, or premium customer service is an advantage. You are reliable, solution-oriented,
and committed to delivering a consistently high-quality customer experience.
At LUMINAIR, we recognize that satisfied team members are essential to delivering exceptional service to our clients and
passengers. Our commitment is to foster a comfortable and fun working environment, which is why we offer
real impact.
water views from the OCC
In addition, the whole founding team of LUMINAIR gained experience in an environment where an open ear = success. We vow to take
feedback onboard, listen to good ideas and help your career to grow.
YOUR JOB Do you enjoy creating seamless workplace experiences that keep things running smoothly? Are you passionate about organizing events that bring people together and enhance company culture? Ready to gain hands-on experience in workplace operations while contributing to a dynamic and engaging work environment? Join our People Team and play a key role in making our office a great place to work! LET'S PROTECT THE PEOPLE BEHIND THE DATA We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks. WHAT YOU'LL BE DOING * Thanks to your organizational talent you ensure clear structures and workflows to make DataGuard the “Best Place to Work” * You are the first point of contact for day to day operations & office issues, from routine inspection rounds and facility management to supply ordering, deliveries and catering * You support office expansion and relocation projects * You bring in your ideas to plan and execute empowering team events on and off-site * You maintain and foster a high-performing, innovative, appreciative, empowering, joyful, caring and on-site culture in the Workplace Operations team * You bring in ideas for AI powered tools and automation to simplify workplace operations, improve processes and create smarter, more efficient workflows WHAT YOU'LL GET IN RETURN * Supported by a bi-annual feedback cycles, your development is at the forefront, helping you push your talents and climb the career ladder swiftly * Be part of a diverse, international, English-speaking company with experienced professionals by your side, dedicated to guiding your career growth and future success * Experience true autonomy with the freedom to make an impact, learn by doing, and find your own path—where trial and error are embraced as part of the journey * An EGYM Wellpass membership for your physical wellbeing, monthly financial support for local transportation needs, internet subsidy, and relocation assistance * DataGuard Flex Policy to strike the perfect balance between in-person collaboration, home office, or working from anywhere in the world * Regular organized company events, our annual off-site "Spikeweek," year-end celebrations, collaborative on-site sessions and team lunches THE QUALITIES YOU'LL NEED FOR A SUCCESSFUL CAREER AT DATAGUARD * Organisational talent, ability to work under pressure and a quick learning ability * Ideally, first working experience in a fast-moving environment * Fluency in German and English to liaise with colleagues, customers and suppliers on a professional level * Strong Microsoft Office skills * High level of professionalism * Proactive and strong communication skills * You enjoy the diversity of tasks that enhance both your and the Guards'/Guardettes’ working day Please note: 20 hours/week, 3-5 days on-site in our Munich office LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS: No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you! #LI_DNI
ÜBER UNS TUM Venture Labs is a joint initiative of UnternehmerTUM and the Technical University of Munich (TUM). Through our network of domain-specific incubators, we support deep-tech and life science start-ups from the earliest idea to investor readiness, providing access to cutting-edge research, industry experts, and state-of-the-art infrastructure. About the role As an Event Manager – Flagship Events, you will be a key contributor to our most impactful event formats, bringing together founders, investors, researchers, and industry leaders at the intersection of science, technology, and entrepreneurship. You will shape how TUM Venture Labs shows up in the ecosystem – through events that don't just run smoothly, but genuinely move the needle for the people in the room. Your first and most immediate project will be our official side-event at the Munich Security Conference (MSC) 2027 – a high-profile gathering at the intersection of deep tech, policy, and global security. You will play a key role in the operational planning & delivery of the event, with strategic & content support by our leadership team and network of domain experts. DEINE AUFGABEN OPERATIONAL EVENT MANAGEMENT (45%) * Drive the operational delivery of flagship events – from logistics and supplier management to on-site coordination (starting with co-creating our official MSC side-event) * Manage location sourcing, technical infrastructure, catering, accessibility requirements, and sustainability standards and own event-ralted budget tracking and financial reporting * Manage digital event platforms including registration, agenda management, and invite management * Coordinate with our internal teams, volunteers, and external service providers on the ground * Produce structured post-event reports including KPI analysis, attendance metrics, participant feedback, and actionable improvement measures STRATEGIC EVENT PLANNING (30%) * Support strategic planning of large-scale flagship events with several hundred participants (starting with our official MSC side-event in cooperation with UnternehmerTUM) * Identify and develop sponsorship opportunities and strategic partnerships that strengthen our events and contribute to long-term financial sustainability * Develop and continuously refine scalable event concepts that strengthen TUM Venture Labs' position as a leading platform in the European deep-tech and innovation ecosystem * Evaluate and select venues, formats, and technologies tailored to diverse audiences and event objectives COMMUNICATION & VISIBILITY (15%) * Develop event agendas, speaker briefings, participant communications, and event documentation * Work closely with our marketing team to ensure effective, audience-appropriate promotion of events and strengthening of our brands * Uphold consistent external presentation in line with TUM Venture Labs branding guidelines STAKEHOLDER & PARTNER MANAGEMENT (10%) * Negotiate and manage contracts with venues, agencies, technical providers, sponsors and other service partners * Collaborate cross-functionally with internal teams across Venture Labs, Communications, Operations, and UnternehmerTUM in total * Steer external agencies and service providers against clear quality and budget targets DEIN PROFIL * 4+ years of professional experience in planning and executing complex, large-scale events in a leading role * A strong track record of delivering flagship-level events in the startup, innovation, technology, or investment space * University degree (Bachelor's or Master's) in Event Management, Communications, Business Administration, or a comparable field * Exceptional organisational skills, an entrepreneurial mindset, hands-on attitude, and the ability to coordinate with multiple workstreams simultaneously – including under time pressure * Proven ability to thrive in demanding, high-pressure environments – you stay composed and effective when stakeholder complexity is high and the stakes are real * Experience in negotiating with venues, agencies, and external service providers, including contract management * Confident command of digital event tools and platforms (e.g. for registration, invite management, matchmaking, agenda management) * Fluent English and German skills (C1/C2) * Analytical mindset with experience in KPI-based event reporting DEINE VORTEILE You work in an international, mission-driven environment that connects entrepreneurship and science. At TUM Venture Labs, you design events that have real impact – and you get the creative freedom to fundamentally develop formats further. * Generous annual training budget and catalog for internal training sessions, external seminars, conferences, and keynotes. * Plenty of room for creativity, initiative, and responsibility * Unlimited access to our high-tech workshop, the "MakerSpace" * Flexible working hours and the option to work from home enable a good work-life balance. * Flexible monthly mobility budget via the Moovster app (MVG, Lime, Uber, Jobrad, etc.) * Comprehensive sports program (yoga, pilates, mindfulness, CrossFit, Wellpass membership, as well as access to TUM sports offerings) VIELFALT IST UNS WICHTIG Diversity enriches our team. We explicitly encourage all qualified individuals to apply, regardless of gender, social and ethnic origin, sexual orientation, religion, age, or disability. KONTAKT Nadine Heuberger, People & Culture Managerin UnternehmerTUM GmbH Lichtenbergstraße 6, 85748 Garching/München
ÜBER UNS UnternehmerTUM for Innovators ist die zentrale Plattform für unternehmerische Bildung, Innovationskompetenz und Persönlichkeitsentwicklung im UnternehmerTUM-Ökosystem. Es befähigt Menschen, unternehmerisch zu denken, zu handeln und Verantwortung zu übernehmen – in Start-ups, etablierten Organisationen und der Gesellschaft. Als Program Coordinator gestaltest du skalierbare Lernformate rund um Entrepreneurship und Innovation bei UnternehmerTUM. Du ermöglichst wirkungsvolle Lernerlebnisse für große, diverse Zielgruppen – insbesondere Studierende der Technischen Universität München – und trägst dazu bei, unternehmerisches Denken und Handeln nachhaltig zu verankern. Deine Rolle verbindet Didaktik, Facilitation und operative Exzellenz. DEINE AUFGABEN * Konzeption, Koordination und Durchführung von Lernprogrammen in den Bereichen Entrepreneurship und Innovation für unterschiedliche Zielgruppen und Formate * Facilitation und Organisation von großformatigen Lehrveranstaltungen mit bis zu 1.000 Teilnehmenden bei gleichzeitig hoher Lernqualität * Vorbereitung und Umsetzung von Sessions inkl. Materialien, technischer Infrastruktur, Raumplanung und Abstimmung mit internen und externen Partner:innen (z. B. Tutor:innen, Event-Support, Catering) * Betreuung, Bewertung und Benotung von Teilnehmerleistungen gemäß akademischen Anforderungen * Einsatz und Weiterentwicklung digitaler sowie KI-basierter Tools zur Skalierung und Verbesserung von Lernformaten * Kontinuierliche Weiterentwicklung von Programmen, Lehrqualität und Lernerlebnis DEIN PROFIL * Erfahrung in der Konzeption, Koordination oder Durchführung von Bildungs-, Trainings- oder Lernprogrammen, idealerweise im Hochschul- oder Weiterbildungsumfeld * Fundiertes Verständnis von Entrepreneurship- und Innovationsmethoden (z. B. Design Thinking, Lean Startup) aus praktischer Anwendung oder Vermittlung * Sicherheit in der Arbeit mit großen Gruppen sowie Motivation, interaktive Lernformate in skalierbaren Settings umzusetzen * Ausgeprägte Hands-on-Mentalität, Zuverlässigkeit und Bereitschaft, operative Verantwortung zu übernehmen * Hoher Anspruch an Struktur, Qualität und Lernerlebnis * Starke Kommunikations-, Organisations- und Teamfähigkeiten * Sehr gute Englischkenntnisse in Wort und Schrift; Deutschkenntnisse sind von Vorteil * Erfahrung im Startup-Umfeld oder eigene Gründungserfahrung ist ein Plus * Interesse an digitalen Tools, KI und Automatisierung im Bildungsbereich ist wünschenswert DEINE VORTEILE * Werde Teil eines motivierten Teams mit flachen Hierarchien * Viel Raum für Eigenverantwortung, Gestaltung und strategische Mitwirkung * Großzügiges Fortbildungsbudget sowie Zugang zu internen und externen Trainings * Unbegrenzter Zugang zur Hightech-Werkstatt MakerSpace * Flexible Arbeitszeiten und Homeoffice-Möglichkeit * Flexibles Mobilitätsbudget über die Moovster App * Umfangreiches Sport- und Gesundheitsangebot (Yoga, Pilates, Achtsamkeit, Cross Fit, Wellpass-Mitgliedschaft, sowie Zugang zu TUM-Sportangebote) VIELFALT IST UNS WICHTIG Vielfalt bereichert unser Team. Wir ermutigen ausdrücklich alle qualifizierten Personen zur Bewerbung, unabhängig von Geschlecht, sozialer und ethnischer Herkunft, sexueller Orientierung, Religion, Alter oder Behinderung. KONTAKT Peter Drews, Senior Talent Acquisition Manager Lichtenbergstraße 6 85748 Garching bei München