
ZEAL Network · Hamburg
ZEAL Network SE is a leading international provider of online lottery products, operating for over 20 years with brands like LOTTO24 and Tipp24. As Germany’s la...
ZEAL Network SE is a leading international provider of online lottery products, operating for over 20 years with brands like
LOTTO24 and Tipp24. As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate about
shaping the future of lottery experiences.
Freiheit+ is one of ZEAL's new German state-licensed social lottery that gives participants the chance to win €5,000 every month
for 15 years, plus a one-time prize of €250,000. Every ticket sold supports educational projects, with at least 30% of proceeds
directly funding initiatives for a good cause. Freiheit+ perfectly combines the dream of lifelong financial freedom with the
opportunity to make a real difference, reflecting ZEAL’s commitment to offering innovative, socially impactful lottery
experiences.
As our Senior Product Manager, you will own the end-to-end growth and retention strategy, driving customer acquisition,
engagement, and long-term loyalty. You will focus on maximizing customer lifetime value through funnel optimization, conversion
improvements, and the development of features that enhance subscriber retention and engagement. Working in a fast-paced,
product-led environment, you'll combine strategic thinking with hands-on execution, operating with an entrepreneurial mindset to
continuously improve the subscriber experience and accelerate business growth.
continuous A/B tests on landing pages and checkout flows to minimize drop-offs.
and upsell flows.
Tableau dashboards, and those data trends through user interviews and surveys.
clear data-driven goals.
significantly. Exceptional leadership skills to steer and cooperate with cross-functional stakeholders, marketing teams, and
developers.
a genuine heart for the user and know how to build delightful, habit-forming digital experiences that keep subscribers engaged
between lottery draws.
uncertainty, and uncover the real "why" behind user behavior.
mobile app.
company bike leasing program.
sports options across Germany.
a week.
Not ticking every box or think you’ve got that unique set of skills we haven’t realized we need? Get in touch anyway, we’re always
looking to add great people!
WHAT TO EXPECT We're looking for product managers who own the outcome, not just the output - people who can hold the user problem, the business goal, and the client relationship in one hand while keeping delivery on track with the other. This is a delivery-led product role: you'll shape what gets built and why, then make sure it ships. Whether you're building your craft or already setting the standard, we want to hear from you. YOUR COMPETENCIES We hire across levels. Here’s what each looks like at OH-SO: Junior Product Manager You're building your product craft with close support. You gather requirements, document decisions, and translate stakeholder input into clear specs - and you're learning to connect each of those back to the user problem and business goal behind them. You support scope, budget, and delivery tracking on a single project, and you're starting to see how product decisions ripple into commercials, delivery, and client outcomes. You use AI tools (Claude, ChatGPT, Perplexity) to draft requirements, synthesise research, and prepare first-pass reporting - with everything reviewed and refined before it goes further. Intermediate Product Manager (typically 2–3+ years) You own a product or workstream end-to-end, independently and with light oversight. You own the case for what gets built and why - prioritising against user value and business goals, not just shipping to spec - and you own scope, budget, and delivery against contract, handling change and scope deviations properly and keeping the commercial and delivery sides aligned. You're confident in front of clients and teams, spot risks early, and act before projects drift off course. You use AI autonomously for reporting, requirement synthesis, and scenario planning, and exercise your own judgement on quality before anything ships. Senior Product Manager (typically 5+ years) You lead product ownership across complex, multi-workstream projects. You're accountable for the product outcome - the decisions that keep what's built connected to real user needs and business reality, not only delivery against contract — while steering scope, budget, and stakeholder alignment end-to-end. You're skilled at navigating change, commercially sharp, and ready to grow beyond a single project: helping build and evolve OH-SO's product and delivery capability, and establishing the standards and ways of working the rest of the team calibrates against. You use AI to define new ways of working across product and delivery, not just execute established ones. What you bring to the table, at any level: * A proven track record in digital product work — at an agency, consultancy, or in-house team - shipping digital products, not only running projects * Experience working inside cross-functional teams alongside design and engineering, ideally in agile setups, and comfort being the voice of the user and the business in the room * The ability to turn user needs, data, and stakeholder input into clear product decisions, priorities, and trade-offs * Growing ownership of scope, budgets, and delivery, with the commercial judgement to keep them aligned (scales with level) * Confidence in front of clients and teams, and skill at navigating change and driving decisions * The ability to take complex, ambiguous information and structure it into clear plans, risks, and recommendations * A genuine interest in how AI is changing product and delivery work — and the judgement to apply it well, not just talk about it * Readiness to grow beyond a single project and help shape standards across OH-SO (grows with level) * Fluent German (C1+) and English, written and verbal
ABOUT US What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. WHAT YOU WILL DO Trade Strategy & Market Development: * Define and execute the commercial strategy for designated trade lanes with full P&L awareness. * Monitor market dynamics, competitor moves, and rate environments to inform strategy. * Identify and develop new trade corridors and volume opportunities in close collaboration with Sales. * Contribute to annual budget planning, volume forecasting, and capacity commitments for the trade. * Drive the digital evolution of our sea freight product together with various stakeholders. Customer & Stakeholder Management: * Build and maintain senior-level relationships with key shippers and carrier partners. * Lead commercial negotiations on contracts, agreements, and service commitments. Pricing & Revenue Management: * Set and manage freight rate levels, surcharges, and contract structures in alignment with the pricing function. * Analyse contribution margins across customer segments and drive yield improvement initiatives. * Engage in tender processes for major accounts. Capacity & Space Management: * Manage and grow our trade volume for your trades. * Manage vessel space allocation across designated trade lanes, balancing utilisation targets with revenue yield objectives. * Work with network and operations teams to input into capacity deployment decisions. Cross-functional Collaboration: * Liaise with operations, network planning, finance, legal, and product teams to ensure service reliability and contract compliance. REQUIRED SKILLS AND EXPERIENCE * 7–10+ years of progressive experience in container shipping or freight forwarding, with substantial exposure to trade management, commercial strategy, or pricing functions. * Proven track record across key global trade lanes, including Asia–Europe, Intra-Asia, Middle East, and the Indian Subcontinent. * Demonstrated ownership of trade P&L, with hands-on experience in pricing strategy, yield optimization, and high-value contract negotiations at a senior level. * Strong, well-established network of carrier relationships, with the ability to influence and secure competitive commercial outcomes. Skills & Competencies * Deep, nuanced understanding of container shipping market dynamics, including rate indices, capacity management, carrier alliances, and macro demand drivers. * Advanced analytical capability, with a data-driven approach to freight rate analysis, margin optimization, and market benchmarking. * Exceptional commercial acumen and negotiation skills, with a consistent ability to structure and close complex, high-value deals. * Fluent in English, with excellent written and verbal communication skills in a global business environment. Personal Attributes * Entrepreneurial and results-oriented mindset, with the ability to operate autonomously in a complex, matrixed organization. * Highly resilient and adaptable, thriving in fast-paced, dynamic environments and comfortable with frequent international travel. * Strong leadership presence, maintaining composure under pressure and effectively guiding teams through challenges. * Collaborative and culturally aware team player, able to build trust and influence stakeholders across functions and geographies. Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role - or another one that’s a perfect fit! WHY WORK WITH US? Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.
WHAT TO EXPECT We’re looking for people who are excited by delivery, client relationships, and where AI is reshaping both — from structuring complex projects end-to-end to the AI-driven ways of working we’re building for enterprise clients right now. Whether you’re building your craft or already leading complex, multi-workstream projects, we want to hear from you. YOUR COMPETENCIES We hire across levels. Here’s what each looks like at OH-SO: Junior PCM You’re learning the profession with close support. Comfortable delivering operational tasks within an established system — tracking timings and task lists, preparing meetings, documenting decisions — while starting to understand how delivery, commercials, client-needs, and product intent connect. You use AI tools (Claude, ChatGPT, Perplexity, etc.) to draft status updates, summarize notes, and prepare first-pass briefings — with everything reviewed and refined before it leaves your hands. Intermediate PCM You own small to mid-sized projects end-to-end — timings, resourcing, briefings, budgets — delivered independently with light oversight. On your projects, you manage expectations, and can spot gaps in scope, priorities, or decision-making that need clarification. You use AI confidently for first-draft briefs, status reports, capacity planning, and synthesizing client feedback, and you exercise your own judgement on quality before anything is shared. Senior PCM (typically 5+ years) You lead complex projects across multiple workstreams and disciplines from brief to outcome, owning the client relationship as primary contact at project level, the commercial health of the project, and the development of the PCMs around you. You negotiate priorities and budgets with confidence, actively surface trade-offs and product implications, and know when stronger product leadership needs to be brought in.You use AI to push further into planning and orchestration — scenario modelling, automated reporting, synthesis across workstreams — to define new ways of working. What you bring to the table, at any level: * Experience in a project management, client services, or delivery role at an agency, consultancy, or in-house team * A genuine interest in how AI is changing project delivery, client management, and commercial steering * The ability to take complex, ambiguous information and synthesise it into clear priorities, timings, and recommendations * Experience with budget planning, forecasting, and commercial steering — day rates, contribution margins, change requests (Level-dependent) * Strong verbal and written communication skills, with clients and cross-functional teams alike * Openness to collaborating with cross-functional teams — from strategists to designers to developers — as well as directly with clients * Fluent German (C1+) and English, written and verbal