Membership Director, Asia

Soho House

Job Description The Role… At Soho House, the Events Coordinator is responsible for assisting the Private Events Manager with the administrative duties that support the execution of cultural and community driven private hires in our PDR. As the Events Coordinator, you will support the team by ensuring proper preparation is handled and coordinated leading up to an event through its completion. Such tasks include choosing an event location, booking a room/venue, reviewing menus, developing seating plans, managing invoices as well as vendor communication and evaluating member feedback to support future events. A successful Events Coordinator is well-organized, detail-oriented, passionate about events and creating community through shared experiences. You will also be a strong communicator, in-the-know of leading trends/music/talent and possess a sound knowledge of vendor management.  We are seeking excellent and outgoing Events Coordinator to join the Hong Kong team! The role is expected to: * Responsible for Privite Dining bookings, including liaise with clients externally and the floor, bar, kitchen & AV team internally on events coordination and arrangement and creating BEOs, etc * Support the coordination for all event communication (internal and external) and event materials; including floor plans, custom menus and run of shows * Perform sales site visits with clients, including pre-event walk throughs * Provide onsite support by greeting members whenever there are private hire events and liaise with manager on duty on the events * Administrative duties, including but not limited to replying emails on members’ query, creating all contract for private hire events, booking events (DJs and band), sending proposals, internal meeting management, free-lance staffing, catering and other jobs as required * Responsible for uploading all private hire events to digital platforms for exposure and managing any incoming inquiries and attendee confirmation * Support house relations team by collecting information from partners (photos, event information, bios and so on) * Organize, store and update event contracts, receipts and partner contact information * Attend and oversee the execution of events as needed and acquire member feedback following events by sending a thank you note/ follow up email the day after the event * Perform other duties as assigned by supervisor/manager What we look for… * Proven operational F&B, sales and events experience and management skills * A sophisticated communicator with high standards of performance together with excellent communication, problem solving and listening skills * Must be flexible to work according to the events requirements including evenings and weekends * Ability to multitask and work towards targets in a fast-paced environment, whilst being resilient and capable of managing stressful situations * Highly organized with excellent attention to detail * Proficient in Microsoft Word, Excel, Outlook and Powerpoint, knowledge of AV & IT and Tripleseat system is an advantage * A clear communicator both written and verbal in Chinese and English We offer… * 5-day work week * 12 Days' Annual Leave * 17 Days’ Holidays * Medical Insurance * Life Insurance * Dental Insurance * Maternity Leave & Paternity Leave * Marriage Leave * Birthday Leave & Perks * Study/Exam Leave & Allowance * Typhoon Allowance * Discretionary Bonus * Transportation Allowance * Mental Health Support Program The fun stuff…   •    Team Meal: During your shift in our Houses & Restaurants, you will be provided with a complimentary substantial meal. •    Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. •    Career Development: Soho House can progress your career internationally. •    Learning & Development: An extensive range of internally and externally run courses are available for all employees. •    Cookhouse & House Tonic training programs: Celebrating our passion for wellness, food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.   People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities with our company, then we want to hear from you! To apply, please send us your resume with CURRENT and EXPECTED salary. (Personal data collected will be treated in strictest confidence and only for recruitment purposes.)

Soho House

The Role.. Reporting to the Director of HSS UK, Europe, and Asia, this role is responsible for ensuring all licensing, security, and safety is managed across all London sites with occasional support for Brighton and Manchester Soho House businesses. As a subject matter expert, you will improve member experience by upholding the highest standards of performance and behaviour for site security teams, continuously work towards making members feel safe and secure whilst in our sites, and ensure our employees are safe and secure whilst in their place of work. The role will positively drive and improve security and safety culture, leading by example. Key Accountabilities.. * Act as the main point of contact and lead on all security, licensing and noise incident investigations, and help manage incidents where required including investigations and gathering of relevant information. * Annually update security and licensing policies, procedures, and risk assessments to mitigate risk, maintain business continuity and standards, and protect business reputation. * Support sites to manage CCTV and alarm maintenance and contracts, oversee CCTV projects in line with business needs, and lead on remedial infrastructure works and improvements through site surveys. * Act as the main point of contact for liaising with police, licensing authorities, and noise nuisance enforcement officers, and address any enquiries or complaints. * Advise and oversee security needs and manned guarding operational management, for the year-round business and events for sites and CWH where needed, to ensure security needs are fulfilled and Soho House standards are maintained. * Support events and late-night operations ensuring member and guest experience, as well as acting lead security for high-profile events and new site openings. * Deliver regular training to management, event and operational teams on licensing requirements, capacities, incident management, escalation and reporting, responsible service of alcohol, Challenge 25, WAVE and conflict management. * Prepare for and lead on upcoming Martyn’s Law requirement of counter terror risk assessments for all UK sites. Experience required.. * Significant practical experience of problem-solving security and safety issues in a dynamic/diverse environment. * Be self-aware, an excellent listener, team player, collaborator, and communicator. * Have experience with influencing senior leaders, external stakeholders and government authorities. * Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts * Be comfortable with risk and in working in ambiguous situations. * Be flexible and willing to meet the demands of a 24-hour/7 days a week operation. Required: * Valid SIA Door Supervisor licence * Passionate about safety and security with a minimum of 4 years of security and/or safety management experience * Basic IT skills with a working knowledge of the range of MS Office packages and knowledge of electronic security systems. * Knowledge of Licensing, Health & Safety, and Fire Legislation Preferred: * A diploma, degree, or industry-related certifications. * Membership of a relevant professional body such as the Security Institute. * Experience of supervising multi-site operations. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Annual Every House Membership * 50% off Food & Drink, 7 days a week * Staff Room Rates * Private Health and Dental Care * Weekly Pay * Life Assurance * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy on Fridays * Season Ticket Loan * Christmas Office Closure * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Artefact

Who We Are Artefact is a leading global consulting company dedicated to accelerating the adoption of data and AI to positively impact people and organizations. We specialize in data and AI transformation and data marketing to drive tangible business results across the entire enterprise value chain. Artefact offers the most comprehensive set of data-driven solutions per industry, built on deep data science and cutting-edge AI technologies, delivering AI projects at scale in all industry sectors. From strategy to operations, we offer an end-to-end approach and solutions: data strategy, data quality and governance, data platforms, AI Factory, data-driven customer experience and marketing ROI. Our 2000+ employees operate in 27 countries (Europe, Asia, Americas, Middle East, Africa) and we partner with 1000 clients, including some of the world's top 300 brands such as Samsung, L'Oréal and Sanofi. Who We Are Artefact is a leading global consulting company dedicated to accelerating the adoption of data and AI to positively impact people and organizations. We specialize in data and AI transformation and data marketing to drive tangible business results across the entire enterprise value chain. Artefact offers the most comprehensive set of data-driven solutions per industry, built on deep data science and cutting-edge AI technologies, delivering AI projects at scale in all industry sectors. From strategy to operations, we offer an end-to-end approach and solutions: data strategy, data quality and governance, data platforms, AI Factory, data-driven customer experience and marketing ROI. Our 2000+ employees operate in 27 countries (Europe, Asia, Americas, Middle East, Africa) and we partner with 1000 clients, including some of the world's top 300 brands such as Samsung, L'Oréal and Sanofi. What You Will Be Doing: Our Consulting Chapter leads the way in effectively exploiting data in all its forms. Are you ready to take ownership of transforming clients' businesses at scale? Do you want to shape how organisations implement best-in-class data and AI strategies, collect and integrate data, and securely and cost-effectively store and analyse it? Join our leadership team and drive the growth of our international client portfolio! Reporting directly to one of the Partners for Benelux, your role will encompass: * Leading Client Portfolios: Own a portfolio of strategic accounts, bringing together consulting, technology and AI talent to deliver transformative, sustainable solutions. Set the vision for how teams are staffed and structured, and hold ultimate accountability for the quality and business impact of what gets delivered across your portfolio. * Practice & Delivery Oversight: Oversee multiple workstreams, projects, and Consulting Managers across your portfolio, ensuring delivery excellence. Anticipate risks, resolve escalations, and take ultimate ownership of budget, capacity planning, and reporting across engagements. Set the standard for mission deliverables, presentations, case studies, and impactful client-facing content. * Client Relationship Management: Act as the senior trusted advisor to C-level and senior client stakeholders. Bring a strong point of view to strategic conversations, identify and close new business opportunities, and lead high-stakes pitches and proposals. * Business Development: Take full ownership of growing the business -  building your network, originating opportunities, shaping and leading proposals, and driving initiatives that materially contribute to Artefact's growth and market positioning. * Coaching & People Development: Mentor and develop Consulting Managers and senior consultants, give regular feedback, and actively shape career paths across the team. Building strong leaders under you is a core measure of your success. * Internal Impact & Leadership: Define and drive areas of expertise (strategy, data governance, data marketing, etc.) at a practice level, ensuring knowledge sharing across the Consulting department. Represent Artefact at external events, drive thought leadership content, and play a leading role in recruitment strategy and senior hiring decisions. What We Are Looking For * Experience: You have demonstrated success over 8+ years working in the field of data and AI, including at least 5+ years within a consulting firm, with a track record of leading teams and client portfolios. * Curiosity for Tech & AI: You're genuinely curious about how technology, data and AI reshape business. You don't need to be an expert in all three — you're eager to learn, experiment, and go deep where it matters. * Business Impact Mindset: You connect technical possibility to business value at a strategic level, and hold a high bar for quality of delivery across your entire portfolio. * Engineering Mindset: You appreciate how things are built under the hood and enjoy partnering closely with engineers and technologists, even if you're not one yourself. * Analytical & Technical Mindset: You love data and believe decisions should be driven by facts — backed by real technical aptitude across concepts like data governance, MLOps, GenAI, cloud strategy, and FinOps. * Ownership & Entrepreneurial Drive: You take ownership like a founder would — proactive, accountable, and comfortable building something new rather than just executing a plan. A can-do mentality is second nature to you. * People Development & Leadership: You enjoy coaching and developing leaders, and see building a strong team under you as core to your own success and to the practice's growth. * Language Proficiency: Fluency in English is required, any other language is considered a plus. * Personal Attributes: You are curious, hands-on and passionate about solving ambiguous technological problems with a can-do attitude, and comfortable operating at a senior, client-facing level. Why you should join us: * Learning and Development: Join a team of passionate Data Consultants always ready to help each other, providing opportunities to learn and collaborate with some of the best in the field. * Culture of Celebration: We pride ourselves on creating a collaborative and fun work environment with regular team events and activities. * Competitive Rewards: Enjoy a comprehensive benefits package, including a competitive salary, phone & travel reimbursements, remote work allowance, and a Onefit membership discount. * Work-Life Balance: We offer flexibility with a hybrid working environment that lets you balance personal and professional commitments. * Fuel Your Day: Enjoy a healthy and delicious daily lunch from our extensive organic buffet. * Weekly Unwind: Take advantage of our weekly massage sessions to de-stress and relax. * Centrally Located: Our office is conveniently situated near the station for easy commuting. * Career Growth Opportunities: We’re committed to your professional development, offering continuous learning and internal promotion opportunities. JOIN US NOW AND BE PART OF THE FUTURE: Artefact is experiencing exciting growth, and this is the perfect time to join our dynamic team and contribute to our success story. Come join us!