Global Payment Operations Lead

Cloudflare

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations * Austin, TX * San Francisco, CA * New York, NY About the Role The Finance & BizOps team provides the financial insights and strategic guidance to shape Cloudflare's growth, profitability, and investment strategy. We're partners who embed across the business — connecting strategy to execution, driving planning and analysis, and collaborating with cross-functional leaders to develop and deliver key priorities.  We're looking for a seasoned, dynamic senior leader to join this team as the dedicated finance partner to the Developer GTM organization, providing the financial clarity and commercial judgment the business needs to succeed. The Developer Platform is one of Cloudflare's fastest-growing businesses, spanning compute, storage, AI inference, media, and a growing ecosystem of developer tools — delivered through both self-serve and enterprise go-to-market motions, all with distinct commercial models, cost structures, and growth levers. This role is for someone who thrives in that complexity: someone who can work independently across ambiguous problems, build the analysis and frameworks needed, and turn them into recommendations business leaders can act on. You'll work across functions — inside and outside of finance — to ensure the platform has coherent financial coverage as it scales. You'll define and build the models, the cadence, and the relationships, using AI-native tooling as a force multiplier on speed, rigor, and insight — becoming the first call when the business is thinking through a deal, a bet, or a difficult tradeoff. This role reports to the VP of Finance & BizOps. Responsibilities * Forecasting and planning: Own the developer platform and self-serve revenue forecasts — connecting usage trends, contracted commitments, and deployment activity to revenue outcomes and maintaining a forward view the business plans around. Drive annual and quarterly planning for the developer business, including target-setting, scenario analysis, and resource allocation. * Commercial strategy and deal evaluation: Support deal evaluation for strategic transactions — assessing deal structure, payment terms, and margin implications. Work with the Pricing team, Deal Desk, and cross-functional partners to develop reusable frameworks for consumption-based and hybrid deal structures. Provide the financial perspective on go/no-go decisions and partnership economics. * Product economics and insights: Develop deep visibility into the developer business at meaningful layers of granularity — across products, revenue streams, usage patterns, and cost structures. Partner with R&D Finance and infrastructure teams to connect product economics to commercial outcomes, and surface the insights that help the business make better decisions about where to invest and how to grow. * Executive reporting and storytelling: Serve as the financial voice of the developer platform to senior leadership — translating complex business performance into clear, narrative-driven perspectives that shape executive discussions and planning. * Financial stewardship and reporting: Drive monthly close, forecast, and variance analysis. Own budget management and financial stewardship for the developer business. Understand trends deeply and surface risks and opportunities proactively — the business changes direction fast and finance needs to be ahead of it, not catching up. Desirable Skills, Knowledge, and Experience * 10+ years of progressive finance experience in investment banking, private equity, FP&A, strategic finance, or a similar highly analytical role, coupled with operational experience at a fast-paced, scaling company. High-growth, public-company SaaS or cloud infrastructure experience preferred. * Intellectually curious and AI-native. You apply first-principles logic to multi-faceted problems, are not satisfied with easy or convenient answers, and actively incorporate AI tooling into your workflows to accelerate analysis and improve decision-making. We are building an AI-forward organization and the right candidate sees AI as a partner, not a threat. * A builder mindset. You are energized by ambiguity, take ownership of problems before being asked, and are comfortable operating with blurred lines of ownership. * Operating experience as an embedded finance partner to a senior GTM or business leader (VP+) in a technology company. You shaped commercial decisions, not just forecasted them. * Strong fluency in consumption-based revenue mechanics, cloud and AI infrastructure economics, and pricing strategy — with the ability to work credibly across technical and commercial teams and build financial models from scratch for new and evolving business lines. * Clear, direct communication with an outstanding ability to turn numbers into narratives that influence senior leaders.   Compensation Compensation may be adjusted depending on work location. * For Bay Area based hires: Estimated annual salary of $239,000 - $329,000 * For New York City area based hires: Estimated annual salary of $229,000 - $315,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance Financial Benefits * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan Time Off * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Cloudflare

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Austin, US * Denver, US * San Francisco, US * Seattle, US ABOUT THE ROLE The Corporate Finance team is responsible for enterprise-wide planning, budgeting, forecasting, and capital allocation. We are strategic business partners who work cross-functionally to shape Cloudflare’s growth, investment strategy, and operational efficiency. If you thrive in fast-paced environments, love solving complex problems, and want direct exposure to executive leadership, this is the role for you. We’re looking for a high-performing Finance Manager to join our Corporate Finance team. In this highly visible IC role, you’ll partner directly with Cloudflare’s senior leaders to drive decision-making across the company. You’ll build models and insights that guide strategy, optimize investment, and support our mission to help build a better Internet. Why This Role? * * Direct collaboration with Cloudflare’s executive team. Be at the table where key decisions are made. * High visibility and impact in a mission-driven company transforming the Internet. * Career growth opportunity on a high-performance finance team. RESPONSIBILITIES * Partner with senior leaders to support enterprise-level strategic planning, budgeting, and capital allocation decisions. * Lead corporate forecasting, budgeting, and long-range planning processes, establishing the cadence for annual planning and executive business reviews. * Architect and continuously optimize comprehensive financial models across the P&L, Balance Sheet, and Cash Flow. Serve as a subject matter expert on areas like share count, EPS, tax, and stock-based compensation. * Deliver clear, actionable financial insights through monthly reporting, variance analysis, and executive presentations. * Work cross-functionally to identify business drivers, trends, opportunities, and risks, aligning stakeholders and driving operational efficiency. * Collaborate with Accounting to ensure accurate, timely closes and support management/external reporting. * Support Investor Relations with model inputs, earnings release prep, and Q&A. * Contribute to M&A activities, board materials, and other strategic initiatives. * Champion scalable, repeatable finance processes (automate, simplify, and eliminate routine work wherever possible). * Support high-impact special projects and ad hoc analysis as needed. * This is an individual contributor role reporting to the Senior Director of Finance. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * 7+ years of progressive experience in Finance or Investment Banking with prior experience in a corporate FP&A function; high-growth, public company SaaS experience preferred. * Extensive experience leveraging AI tools (e.g., Windsurf/Devin, Cursor, OpenCode, etc.) to automate workflows, accelerate financial modeling, analyze large datasets, and generate business insights. * Finance-minded with strong attention to detail and a focus on scalable, repeatable process execution. * Intellectually curious with a problem-solving orientation and strong business acumen; able to apply rigorous logic and sound methods to solve complex problems. Not satisfied with easy or convenient answers. * Proven ability to build trust and align cross-functional stakeholders. * Strong verbal and written communication skills; able to distill complex business information into actionable takeaways for diverse audiences. * Willingness to play “up and down the stack” diving into the details as well as managing executive-level communications. * Expert financial modeling skills with strong working knowledge of US GAAP; advanced proficiency in MS Excel and Google Sheets required. * High proficiency with financial systems; experience with Anaplan, NetSuite, RevPro, and Salesforce is a plus. * Bachelor’s degree in Finance, Accounting, Economics, or a quantitative field. COMPENSATION Compensation may be adjusted depending on work location. * For San Francisco based hires: Estimated annual salary of $154,000 - $211,000. * For Seattle based hires: Estimated annual salary of $147,000 - $202,000. * For Denver based hires: Estimated annual salary of $134,000 - $184,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance Financial Benefits * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan Time Off * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Cloudflare

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX ABOUT THE DEPARTMENT The Deal Desk team is a critical component of the Finance function, acting as a strategic partner to the global Sales organization. We are responsible for partnering with sales to structure, negotiate, and close complex deals. We ensure that deals meet the requirements of "good business" while also keeping our customers' best interest in mind. We are committed to building a data-centric and AI-augmented Deal Desk that leverages predictive analytics and automated workflows to optimize pricing in real-time and automate routine approvals, allowing for deeper strategic focus. ABOUT THE ROLE As a Deal Desk Manager, you will be the architect of our AI-driven deal desk, transitioning our sales process from manual workflows to an intelligent, automated engine that spans from initial scoping to final execution. By leveraging agentic workflows and automated data layers, the focus shifts to high-judgment architecture for non-standard enterprise deals. The objective is to serve as a high-influence "Sales Co-pilot," using AI-driven insights to maximize deal velocity and Long-Term Value (LTV) while relentlessly reducing friction through iterative process automation. RESPONSIBILITIES * Orchestrate Strategic Deal Architecture: Lead the structuring and execution of non-standard, high-value enterprise deals, providing high-judgment guidance that balances competitive differentiation with long-term business health. * Sales Co-pilot & Strategic Influence: Serve as a strategic partner to Sales leadership, utilizing AI-driven data to maximize deal velocity, improve LTV, and ensure discovery reflects true customer needs. Perform analysis on pricing and deal terms, leveraging AI insights to recommend "next best action" for deal structuring and margin optimization. * Curate and Tune AI Agents: Manage the enterprise deal approval ecosystem by tuning automated agents and models to ensure compliance and accuracy at scale. * Drive Process Iteration: Partner with cross-functional teams (Legal, Finance, Product) to build, streamline, and automate deal desk processes, architecting autonomous approval workflows and focusing on reducing field friction through relentless automation. * Champion AI & Automation Integration: Champion the integration of LLMs and generative AI tools to automate deal desk workflows, significantly reducing deal cycle times. Identify bottlenecks and implement AI-powered productivity solutions. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * 6-8+ years of Deal Desk, FP&A, Revenue Operations, or similar experience, with a proven track record of supporting large-scale enterprise sales motions; 3+ years of deal desk experience preferred. * Financial & Sales Acumen: Solid understanding of SaaS metrics, pricing models, and financial concepts like ARR, Gross Margin, churn, and profitability. Experience with revenue recognition principles (e.g., ASC 606) is highly desirable. Experience selling software is a bonus. * Contract & Pricing Knowledge: Experience drafting and interpreting commercial contracts, with a focus on terms that impact revenue recognition and financial risk. Ability to analyze and recommend the best course of action for complex pricing and licensing situations. * Data & AI Literacy: Proficiency in leveraging agentic workflows and prompt engineering to scale influence, extract insights from large datasets, and automate repetitive operational tasks and internal documentation. * Algorithmic Thinking: The ability to understand and audit automated pricing models to ensure alignment with long-term company goals. * Strategic Influence: Demonstrated ability to navigate complex, cross-functional negotiations and make high-judgment decisions in fast-paced environments. * Process Design Mindset: A relentless focus on iterative automation and the ability to translate complex business policies into streamlined, automated logic. * Communication Excellence: Exceptional written and oral communication skills, capable of explaining complex deal structures and financial data to both technical and executive stakeholders. BONUS POINTS * Experience in software sales or sales operations, providing a "boots on the ground" perspective of the sales cycle. * Deep knowledge of Cloud/SaaS infrastructure and the global cybersecurity competitive landscape. If you're excited by fast-paced innovation, dedicated to driving global growth, and want to help build a better internet, we'd love to hear from you. Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance Financial Benefits * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan Time Off * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.