Senior Solution Engineer

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. An Account Executive on our HCLS team is one of Snowflake's most senior individual contributor sales roles. Our Account Executives are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. This role will be supporting our Healthcare Provider division. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU: * Act customer first and obsessed with helping customers drive digital transformation. * Think big and demonstrate excellence in the application of technology to solve all kinds of problems. * Possess a “Get it done” and “Own it” philosophy to drive customer success. * Knowledge and experience within the data science, analytics, or big data markets. * Feel comfortable talking with all levels of customer teams from individual contributors to C-level executives using language that appropriately translates complex technical and business information. * Can build trusting relationships with internal and external resources to help you accelerate your customer’s Snowflake journey. IN THIS ROLE YOU WILL GET TO: * Build trusted relationships with Snowflake internal resources, external partners, and client account teams to qualify deals, identify business value, and provide technical guidance in order to set proper expectations to ensure customer satisfaction * Leverage knowledge of a domain or industry to align Snowflake’s value to the customers’ business and technical problems * Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. * Conduct discovery meetings to collect, analyze, clarify, and document business requirements during the sales cycle to support the implementation team and produce a detailed solution proposal. * Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, and best practices that showcase functional capabilities, competitive advantages, and business benefits of the Snowflake solutions throughout the sales cycle, from demo to proof of concept to design and implementation. * Guides customers in digital transformation and cloud adoption, understanding where Snowflake integrates with holistic architecture and strategy. * Provide ongoing, post-sales, technical guidance to the customer’s technical team to drive customer utilization of Snowflake and digital transformation success * Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing. ON DAY ONE WE WILL EXPECT YOU TO HAVE: * 10+ years of relevant experience in an enterprise sales role for a SaaS, IaaS, or PaaS company * Experience working with HCLS customers highly preferred * Outstanding presenting skills to both technical and executive audiences * Exceptional problem solving, organizational, decision making and presentation skills * Ability to work in an independent, collaborative and fast paced environment * Bachelor's degree in science, technology, engineering, math or equivalent experience preferred * Ability to travel regionally as needed Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Senior Project Manager, you will be driving new service opportunities, working with both customers as well as internal stakeholders. You will interact hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers’ applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client’s trusted advisor. AS A SENIOR PROJECT MANAGER, YOU WILL: * Be a project management expert on all aspects of the Snowflake implementation and variety of project and services types * Provide delivery quality oversight and guidance for Snowflake engagements by assisting in the creation and execution of the overall vision for service delivery and client satisfaction, ensuring adherence to delivery best practices * Own, manage and communicate the operational relationship with assigned clients, including the creation, implementation, and tracking of relationship roadmaps * Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives through clear project documentation, meetings and any required follow-ups * Proactively provide input into the development of Practices' policies, procedures and standards * Integrate industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions * Work with Services Delivery Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits – scoping projects, estimating work, creating delivery proposals and providing regular delivery updates for ongoing projects * Work with Customers, System Integrators, and Technology Vendors on project pursuits, cadence and project progress * Provide guidance and a vision on how to resolve customer-specific project challenges, own escalations and high profile situations * Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing * Determine areas for process improvements within both the client and Snowflake OUR IDEAL SERVICES DELIVERY MANAGER WILL HAVE: * 7+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects * Track record of delivering on PS revenue targets for a set of accounts, including the ability to prioritize multiple, complex projects and deliverables simultaneously (project management) * Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field * Ability to speak about the AI/ML model lifecycle specifically the trade-offs and architecture for delivering Gen AI and ML capabilities * Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development * Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises) * Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent). WHY JOIN OUR SERVICES DELIVERY TEAM: * Unique opportunity to work on a truly disruptive software product * Get unique, hands-on experience with bleeding edge data warehouse technology * Develop, lead and execute an industry-changing initiative * Learn from the best! Join a dedicated, experienced team of professionals. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Principal Program Manager, you will deliver large projects or programs and drive new service opportunities, working with both customers as well as internal stakeholders. You will be the overall Program Lead for a large customer acting as a trusted advisor to C-Suite and/or Executive Sponsor of the Program, collaborate with internal stakeholders to craft the vision, develop the strategy, build the roadmap of use cases, build program/project plan, proactively mitigate risks and execute on delivering customer value. AS A PRINCIPAL PROGRAM MANAGER, YOU WILL: * Be a program management expert on all aspects of the Snowflake implementation and variety of project and services types, bringing multi-threaded initiatives together in an efficient manner * Deliver Fixed Fee and highly scoped projects on time. * Own project governance for budget and revenue reconciliation. * Lead large data migrations and code conversion efforts. * Able to successfully drive to scope clarity with project teams and customer stakeholders. * Familiar with Agentic AI and modern AI technology implementation. * Be the driving force in - project execution, use case identification, roadmapping, risk analysis for the customer * Drive planning and all aspects of execution of the program plan, working collaboratively with all stakeholders - customers, partners and internal stakeholders * Full ownership of the project life cycle - ensuring the project has met all its milestones and objectives characterized by on-time, on-budget and predictable delivery * Proactively identify and mitigate program or project risks, including risks associated with workstreams of the program that may be outside the scope of the contract * Collaborate and communicate effectively with various workstream owners, build a sense of community, clear expectations and timely communication * As a trusted advisor, collaborate with customer C-Suite and/or Executive Sponsor stakeholders drive alignment on vision, strategy and guide the program to successful delivery * Heavily process-driven, leverages and improves the program management methodology - processes, tools, templates and checklists * Be a champion for customer outcomes, be able to clearly articulate the value of the program in quantifiable metrics * Drive customer satisfaction expressed through surveys as well as renewals and additional opportunities for Snowflake * Work with Professional Services Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits – scoping projects, estimating work, creating delivery proposals and providing regular delivery updates for ongoing projects * Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing * Determine areas for process improvements within both the customer and Snowflake OUR IDEAL PRINCIPAL PROGRAM MANAGER WILL HAVE: * 10+ years of experience in a Program Manager role (or similar capacity) dealing with complex, technical implementation and/or migration projects * Must have recent experience successfully delivering multi-million dollar complex data-related and/or cloud-based large Programs for a Fortune 500 customer * Must have played the role of trusted advisor to C-Suite or Executive Sponsor of the Program at Fortune 500 customer * Must be extremely adept in executive communication and relationship management across multitude of stakeholders - customer, partners and internal teams * Must have direct experience in the Data Warehousing, Business Intelligence and/or Cloud field * Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development * Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises) * Bonus Points: Experience in a customer support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent). WHY JOIN OUR PROFESSIONAL SERVICES TEAM: * Unique opportunity to work on a truly disruptive software product * Get unique, hands-on experience with bleeding edge data warehouse technology * Develop, lead and execute an industry-changing initiative * Learn from the best! Join a dedicated, experienced team of professionals. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com