
Parloa · Istanbul; Remotely in Europe
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerat...
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As
agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no
longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between
global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.
As a Lead/Senior Solution Engineer, you will play a central role in helping customers understand and realize the value of Parloa’s
conversational AI platform. You’ll guide prospects and customers through their technical journey, from discovery and solution
design to validation and successful handover.
This is your opportunity to operate at the intersection of technology and business, shaping how enterprises adopt agentic AI while
influencing product direction through direct customer insight.
through Proof of Value and Proof of Concept engagements.
and alignment with business goals.
stakeholders.
initiatives within the territory.
and improvements.
to ensure a seamless customer journey.
technology
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes
action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high
volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re
defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If
you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this
is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s
evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with
clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for
themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong
expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear
ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are
instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
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At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape. Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth. We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET). At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape. Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth. We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET). At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. We are looking for a Software Architect who will shape the technical future of our platform and help us scale mission-critical fintech products processing large volumes of financial transactions. YOUR ROLE AND IMPACT As a Software Architect, you will play a key role in defining and evolving the architecture of WhiteTech’s core fintech platform. You will work closely with Technical Leads, Product Managers, and business stakeholders to design scalable, resilient, and maintainable solutions while helping engineering teams make sound technical decisions. You will act as a technical authority across multiple teams and contribute to the long-term technology strategy of the company. YOUR KEY RESPONSIBILITIES WILL INCLUDE * Designing and evolving the architecture of mission-critical fintech products. * Defining architectural standards, engineering principles, and best practices across teams. * Leading architectural reviews and validating technical solutions proposed by engineering teams. * Designing highly available, scalable, and fault-tolerant distributed systems. * Driving system decomposition, domain boundaries, and service interactions. * Collaborating with Technical Leads on complex technical challenges and strategic initiatives. * Participating in the design of integrations with banking systems, compliance services, and other external platforms. * Identifying and mitigating technical risks, bottlenecks, and scalability limitations. * Supporting modernization initiatives, architectural refactoring, and technical debt reduction. * Working closely with Product and Business stakeholders to transform business requirements into sustainable technical solutions. * Mentoring senior engineers and technical leaders on architecture and engineering practices. WHAT MAKES YOU STAND OUT * 8+ years of backend development experience. * Strong commercial experience with PHP and Symfony. * Previous experience as Software Architect, System Architect, Solution Architect, Principal Engineer, or Lead Backend Engineer with significant architecture ownership. * FinTech, Payments, Banking, EMI, PSP, or Open Banking experience. * Deep understanding of OOP, SOLID, GRASP, and design patterns. * Strong experience designing high-load and distributed systems. * Strong understanding of Domain-Driven Design (DDD). * Experience with Event-Driven Architecture, CQRS, and Event Sourcing. * Experience designing microservice architectures and service communication patterns. * Strong knowledge of PostgreSQL, performance optimization, and database design. * Experience with Redis, message brokers, caching strategies, and asynchronous processing. * Experience with Kubernetes, Docker, and cloud-native environments. * Understanding of system observability, monitoring, logging, and performance analysis. * Experience documenting and presenting architectural decisions. * Ability to balance business goals with technical excellence. NICE TO HAVE * Experience working with platforms processing millions of transactions. * Experience with platform modernization and large-scale migrations. * Experience defining architecture standards across multiple engineering teams. * Experience mentoring Lead Engineers and Senior Engineers. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * Engineering teams follow clear architectural standards. * Platform scalability and reliability improve as the business grows. * New products and services are designed with long-term maintainability in mind. * Technical debt is systematically managed and reduced. * Architecture decisions enable faster delivery without compromising quality or security. OUR RECRUITMENT PROCESS TYPICALLY FOLLOWS THESE STAGES: 1. Application screening 2. Interview Stages (2-3 weeks): * Prescreening call with recruiter * Technical Interview * Final Interview * Job Offer Embrace the opportunity to develop your skills in a cutting-edge fintech environment. Please apply now to be part of our dynamic team and make a tangible impact on the future of payments! Let’s build something great together! We offer: * Competitive compensation package (commensurate with your experience) * 19 business days of flexible Paid Time Off (PTO) * Fully remote work with flexible hours (within the CET time zone) from any location of your choice * Values-driven culture with a friendly and supportive work environment * Opportunity to regularly participate in conferences and community events as both a participant and contributor * Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency Embrace the opportunity to develop your skills in a cutting-edge fintech environment. Please apply now to be part of our dynamic team and make a tangible impact on the future of payments! Let’s build something great together!
Req ID:519376 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Senior System Verification & Validation Engineer we’re looking for? Yor future role Take on a new challenge and apply your expertise in Verification & Validation across Hardware/Software integration, and system-level validation. You’ll act as an expert advisor and validator of V&V strategy from HW – SW – System level. You’ll be responsible for validating lab changes and updates and ensuring system integrity across complex environments. Day-to-day, you’ll work closely with multidisciplinary teams and define strategies, perform verification activities, and ensure traceability between requirements and validation. We’ll look to you for: Defining and performing review activities on design documents and writing verification reports Defining and performing applicative reviews on program/project deliverables Defining test descriptions Updating Requirement Validation Tables for requirements allocated to V&V testing Compiling test reports into V&V reports, including analysis of observed deviations from component and system test activities Building system test setups and configuring systems according to architecture specifications Analyzing logs and results using Python test scripts All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: Education in Engineering or senior work experience in V&V. Advanced level of system V&V methods and strong understanding of system testing involving Hardware and Software (and Firmware components would be an advantage) Experience in building and validating system test setups Experience defining and implementing V&V strategies across multiple integration levels Experience with Python scripting and log analysis Experience in test automation Experience with SIL4 is an advantage Analytical, self-driven, and detail-oriented mindset Strong communication skills and the ability to challenge and validate decisions Proactive, dedicated, and solution-oriented approach You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
JOB DESCRIPTION DEPO is NOWN's Design, Engineering & Production Office: the output engine of the company. Every project flows through DEPO for design coordination, engineering, shop drawings, production files, technical documentation, crating, assembly diagramming, packing, and shipping. As Director of Architectural Solutions, you're a hybrid of architect, engineer, and manufacturing expert, comfortable moving between the big-picture goals of the company and the fine-grain details of each project delivery. Fluency in communicating complex design ideas, both verbally and through drawing, is critical. DEPO is currently six people: a lead designer, a computational design manager, two production engineers, and two junior job captains based remotely in Turkey. As Director, you own the team's output quality, project allocation, and professional development, along with the systems and tools that make that output scalable. The role reports directly to the Head of Operations and the CEO of NOWN. You'll move between quick-cycle, bespoke, and fully custom projects, keeping every element organized, on time, and assessed for risk at each stage. On the strategic side, you're responsible for evolving DEPO from a reactive delivery team into a proactive, scalable studio: building the quality-control processes, training modules, and documentation standards that let the team operate without constant senior intervention, and developing the next generation of engineering and design leadership from within. RESPONSIBILITIES * Set project priorities and manage workload across the team * Review and approve drawing sets before client release * Oversee the transition of projects from design through pre-production into manufacturing * Coordinate with other NOWN studios such as BUILD (Production), LAB (R&D), and MOTHERSHIP (Leadership/HR), and the sales territories on production handoffs and scope boundaries * Drive internal tool development: Grasshopper scripts, automation workflows, BOM builders, AI system integration, and Rhino/GH plugins that take manual effort out of every future project * Get hands-on with shop drawing output, assembly, testing, and prototyping when the work calls for it * Handle customer communication and light project management, including fielding last-minute requests from installers and GCs on live installs and driving solutions internally, fast * Track studio schedules and hours, errors and omissions, tool deployment, and team development SKILLS * Expert-level Rhino and Grasshopper (non-negotiable) * Familiarity with Python and comfort with advanced AI tools * Reading architectural drawings and understanding complex interior and exterior detailing * A solid understanding of metal fabrication, laser cutting, press brake bending, and material nesting * Producing and reviewing shop drawing sets for architectural products, interior design, or facade work * Spotting a cut-file error or an installation sequencing problem in a drawing set * Project organization: timeline management, bills of materials, shipping and logistics, installation coordination * Communicating complex design ideas clearly, both verbally and through drawing REQUIREMENTS * Minimum 8 years in architecture or industrial design/manufacturing (preferred) * A bachelor's or higher in architecture or design * Experience managing teams of at least 3 people * Familiarity with sheet metal, powder-coating, architectural assemblies, and felt * The temperament for a fast-paced, dynamic environment with new challenges daily