
ElevenLabs · Italy
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first hum...
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of
businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's
most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was
$11B - multiples of 11, always.
monitoring, and reliability necessary to deploy voice and chat agents at scale.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are
researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact,
we want to hear from you.
to operations.
the boundaries of what’s possible.
immediate role and responsibilities.
and Italy.
This is an in-country role, ideally based in Milan.
We are looking for an experienced General Manager who has successfully built and led sales and technical teams. The GM will be
responsible for the overall country strategy and deliverables, in line with the company priorities. We are looking for an
execution-focused operator who can propel ElevenLabs in the country. As part of the role, you will:
interactions with the top 30 strategic accounts in the market
This role is remote-first so it can be executed from anywhere in Italy, with a strong preference for a candidate in Milan.
#LI-remote
Dream Big - Join Basta! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The role As General Manager, you will be responsible for building a strong restaurant culture, delivering great guest experiences, and leading the restaurant to perform at its best every day. This is a hands-on leadership role for someone who enjoys being close to the team, close to the guests, and fully involved in the operation. What you will be doing: Leading the opening and day-to-day operation of the restaurant. Building, training and developing a strong front-of-house and management team. Creating a warm, energetic and consistent guest experience. Driving sales, profitability, labour control and operational standards. Working closely with the kitchen and support teams to ensure smooth service. Managing performance, team engagement and service standards. Making sure the restaurant follows company procedures, health & safety and compliance standards. You will thrive in this role if you Has previous experience as a General Manager, Restaurant Manager or senior hospitality leader. Has experience leading busy, high-volume restaurant operations. Is confident managing people, performance, sales and costs. Leads from the floor and enjoys being visible with both guests and the team. Communicates clearly and creates a positive, accountable team culture. Is organised, calm under pressure and able to make good decisions during service. Is excited by the opportunity to open a new restaurant and build something from day one. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion, and Entrepreneurship, we're committed to creating a workplace where everyone feels welcome, valued, and empowered to grow. What do we offer? Be part of one of Europe's fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Basta. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Dream Big - Join Basta New Opening! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The role As General Manager, you will be responsible for building a strong restaurant culture, delivering great guest experiences, and leading the restaurant to perform at its best every day. This is a hands-on leadership role for someone who enjoys being close to the team, close to the guests, and fully involved in the operation. What you will be doing: Leading the opening and day-to-day operation of the restaurant. Building, training and developing a strong front-of-house and management team. Creating a warm, energetic and consistent guest experience. Driving sales, profitability, labour control and operational standards. Working closely with the kitchen and support teams to ensure smooth service. Managing performance, team engagement and service standards. Making sure the restaurant follows company procedures, health & safety and compliance standards. You will thrive in this role if you Has previous experience as a General Manager, Restaurant Manager or senior hospitality leader. Has experience leading busy, high-volume restaurant operations. Is confident managing people, performance, sales and costs. Leads from the floor and enjoys being visible with both guests and the team. Communicates clearly and creates a positive, accountable team culture. Is organised, calm under pressure and able to make good decisions during service. Is excited by the opportunity to open a new restaurant and build something from day one. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion, and Entrepreneurship, we're committed to creating a workplace where everyone feels welcome, valued, and empowered to grow. What do we offer? Be part of one of Europe's fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Basta. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This is an in-country role. ABOUT THE ROLE We are looking for an experienced General Manager who has successfully built and led sales and technical teams. The GM will be responsible for the overall country strategy and deliverables, in line with the company priorities. We are looking for an execution-focused operator who can propel ElevenLabs in the country. As part of the role, you will: * Develop and execute our Country strategy, including sales, customer delivery, KPI setting and hiring * Design the optimal pipeline to reach our ambitious sales targets in the B2B side. In this sense, you will be expected to lead interactions with the top 30 strategic accounts in the market * Hire the founding country team responsible for sales and implementations * Define event priorities and where to invest for brand awareness * Represent ElevenLabs in events and media appearances * Work with the partner ecosystem to generate new collaborations and sales opportunities, in partnership with the global BD team * Ideate, own and drive big bets in the country REQUIREMENTS * 15+ years of experience leading teams and highly complex projects * Background in consulting and sales * Deep expertise in deploying technical products and/or solutions to enterprises * Owner mentality. Hands-on and self-starter who is keen to get their hands dirty to produce results * Outstanding communication and interpersonal skills * A hands-on leader who thinks outside the box and wants to generate results * Proven ability to build and scale high-performing teams * Native speaker of the local language LOCATION This role is remote-first, so it can be executed from anywhere in Germany with the ability to travel to be on-site with clients. #LI-remote