Director of Pricing Strategy

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with

a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've

come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As the

Director of Pricing Strategy, you will hold a key role in designing and executing Trustpilot’s monetisation strategy globally,

which underpins the company’s growth. Reporting into the Senior Director of Pricing & Monetisation, your main goal will be the

optimization and maintenance of our packaging offering, to ensure that our lineup of products offers the right value to our

customers, in alignment with our proposition for our different customer segments and markets.  As we launch new product

features, you will work closely with our Product and Product Marketing teams to decide how to best package them in our plans to

optimize upgrade rates and revenue generation from new innovations. In addition to this, a key part of the role will

In addition to this, a key part of the role will be future-proofing our monetisation strategy by diversifying our revenue

streams. SaaS is constantly evolving and pricing strategies are evolving with it. You will research, design and pilot new

monetisation models different and / or additive to the more traditional SaaS subscription model to explore opportunities for

innovation that better align the value created for customers to how we price our products and monetise our platform.

An entrepreneurial and curious attitude will be fundamental to being successful in this role, as you will often need to deep

dive into different topics and collect different perspectives to scope out potential opportunities. Whilst focusing on long-term

strategy development will be critical, the successful candidate will also have a ‘get it done’ attitude with a willingness to go

above and beyond to deliver results, keeping different senior stakeholders accountable. This role is cross-functional in nature.

You’ll conceptualize, size, and work through initiatives end to end, partnering with teams such as Product, Data Science,

Marketing, Product Marketing, Legal, and Finance.

• Lead in

developing and optimizing our core B2B proposition, to ensure our lineup of plans delivers on our customer needs and is highly

competitive in the market.

• Collaborate with Product and Product Marketing to define which new features to develop,

and take the lead on deciding how to best package them (e.g. bundling, add-on, tiering, etc.)

• Use a combination of your

commercial judgment, analytical skills, competitor research, and feedback from our customers and Commercial team to ideate new

pricing & monetization models for Trustpilot, to increase our NRR.

• Support the Senior Director for Pricing

& Monetization in the yearly annual process for budget setting and company goals.

• Explore net new ancillary

revenue opportunities, from initial hypothesis to business cases and concept development, to end-to-end project

delivery.

• Constantly monitor market trends, key industry events, established SaaS players, and influencers to bring

in an ‘outside-in’ perspective to the business to inform internal efforts.

• Constantly collaborate with your Pricing

& Monetisation colleagues to make sure our plans are priced competitively and in accordance with the value we provide to

customers.

• Proven track record of delivering commercial

initiatives, with high visibility within the company, clear ownership and accountability, and proven impact on the business

financials.

• Experience in highly matrixed companies, ideally in pricing, monetization, or strategy & operations

roles, with proven ability to deliver autonomously in fast-paced environments.

• Familiarity with different pricing

and subscription models across SaaS and B2B markets, with a deep understanding of how SaaS metrics work and are correlated (NRR,

churn, rule of 40, etc.)

• Comprehensive stakeholder management skills including the ability to influence senior leaders in

your day-to-day interactions.

• High levels of curiosity, entrepreneurial mindset, and ability to cope with ambiguity to

explore new opportunities, and ‘get it done’ attitude to constantly pursue these opportunities, even in situations where you will

need to convince everyone else of why your idea is worth pursuing.

• Strong analytical skills and commercial acumen:

comfortable creating compelling business cases.

What’s in it for you:​

• A range of flexible working

options to dedicate time to what matters to you

• Competitive compensation package + bonus
• 25 days holiday per

year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)

• Two (paid) volunteering days

a year to spend your time giving back to the causes that matter to you and your community

• Rich learning and development

opportunities are supported through the Trustpilot Academy and Blinkist

• Comprehensive health package, pension, and full

access to Headspace, a popular mindfulness app to promote positive mental health

• Paid parental leave
• Central

office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a

coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at

an affordable price

• Regular opportunities to connect and get to know your fellow Trusties, including company-wide

celebrations and events, ERG activities, and team socials

• Opportunity to join the Trustpilot Social Club for a small

monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms

• Employee discounts to restaurants and shops
• Restricted Stock Units

Trustpilot began in 2007 with a simple yet powerful idea that is

more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews.

Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and

improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149

billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re

headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New

York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on

the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to

be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities,

we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and

businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss

or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If

you’re ready to grow, let’s go.

Trustpilot is committed to

creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are

valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin,

religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.

Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure

that your personally identifiable information is appropriately protected. Please note that your personal information will be

transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy

Policy.

If you have a disability and would like to discuss any adjustments you might

need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our

Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish

to apply for.