
GoCardless · Lisbon
About us GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments t...
About us
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect
and send payments through direct debit, real-time payments and open banking.
GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and
one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce
fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.
We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia,
Portugal and the United States.
At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need
extra support or adjustments, reach out to your Talent Partner — we’re here to help!
And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
Our mission is to make GoCardless the best way to pay and be paid. Our ambition is to dramatically improve payment performance and
safeguard our customers from bad outcomes like payment fraud and failures. You will help find data opportunities and areas to
improve our payment intelligence products. You should be comfortable with large data sets, customer data, and machine learning
principles. You’ll work alongside Product Managers, Engineers and Data Scientists in our two core Payment Intelligence teams to
provide critical insights and help drive product direction.
Our existing Payment Intelligence Products are already one of the key reasons why customers choose GoCardless. These include
Protect+, which defends customers from fraud, and Success+, which helps customers intelligently recover failed payments. You will
need to own our understanding of these products and identify insights and opportunities to help us develop new intelligent
features.
At GoCardless analytics is at the core of everything we do and drives business performance through data insight. You will play a
critical role partnering closely with stakeholders across the business (including product, operations, marketing, and commercial
teams) in order to deliver actionable insights to influence decisions at every level of the organisation. The role is focussed on
identifying value and driving change throughout the business derived from insights. Your insights will be turned into actions that
will help drive the future of GoCardless. You will act as the bridge between the data, technical and business stakeholders
informing strategic plans and will own and evolve a suite of reports designed to give a wide range of stakeholders access
insights.
business opportunities.
the leading indicators of user behaviour
guide other members of the organisation to become data driven
Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)
suggest areas of improvement based on tangible data, as well as owning processes to run and improve testing from the tracking
point of view when developing new features.
processes, and overall product data strategy to ensure scalability and operational excellence.
and commercial strategy, influencing product roadmaps and executive decision-making across the entire organization.
payment experience, as well as to optimize data analysis, and deliver high-impact insights and strategic recommendations across
the business.
throughout the company.
audiences, including senior stakeholders, to drive data-informed product decisions
growth, and success of a product
influence decision making and business understanding
analysis, automate tasks, and improve decision-making processes
including senior stakeholders, to drive data-informed decisions.
business and negotiating timelines to unblock yourself and make things happen!
Salary range: the expected base salary range for this position is between €32,000 - €48,000.
Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive
compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in
role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees
at GoCardless doing similar work.
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our
mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do
it. Working this way creates the GC magic- the reason we all love showing up to work.
As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other
offices.
To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to
voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024).
With regards to diversity within GoCardless, we can see GeeCees identifying as:
Asian, Black, Mixed or Other — 25%
Neurodiverse — 9%
Disabled — 1%
Average age — 33
Female — 45%
Male — 55%
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment
process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our
sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
About us GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply! DATA AT GOCARDLESS You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business. We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack. You will enjoy being an analyst at GoCardless if: * You’re looking to champion a great data culture within GC and in the wider data community; * You enjoy collaborating and learning from people from various backgrounds and experiences; * You want to feel proud of the work you’re doing and its impact on real customers. Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Vertex, Python, Looker, Google Cloud Platform, dbt, Airflow and Jupyter amongst others. You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. THE ROLE At GoCardless we use experimentation to test product changes to directly drive user acquisition, expansion, conversion and retention through continuous discovery and experimentation. As part of this role, you will be working with cross functional teams of product managers, designers, and engineers and analysts. You will be working on testing changes to our core product to increase engagement of our users to accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless. What excites you * Work closely with Product Managers and Product Leaders to influence the roadmap for product & growth teams through data-led insights and recommendations * Owning and iterating on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities. * Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour * Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven * Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions * Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini) What excites us * You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions * You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product * You have extensive experience owning and developing experiment processes, including running A/B tests, and have a very strong understanding of testing and experimental design * You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding * You have advanced SQL skills and intermediate Python/R skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply. Base salary range: €32,000 - €48,000 Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. (SOME OF) THE GOOD STUFF * Wellbeing - stay healthy with dedicated support and medical cover * Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period * Adaptive Working - allows you to work flexibly, around your lifestyle * Equity - all permanently employed GCs get equity to help you make a valuable contribution * Parental leave - to suit everyone embarking on life's great adventure * Learning Budget - lead your own development with an annual learning budget * Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’) LIFE AT GOCARDLESS We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. DIVERSITY & INCLUSION As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices. To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as: Asian, Black, Mixed or Other — 25% Neurodiverse — 9% LGBTQIA+ — 9% Disabled — 1% Average age — 33 Female — 45% Male — 55% We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here Sustainability We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here. Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About the Team This role sits within our Financial Crime Prevention (FCP) function, part of our Operations organisation supporting Trustly’s rapidly growing global payments ecosystem. The team plays a critical role in protecting both consumers and merchants by ensuring regulatory compliance, managing financial crime risks, and supporting secure and seamless payment experiences across our platform. About the role Driven by rapid growth and a commitment to operational excellence, Trustly is seeking a Senior KYC Analyst to join our Financial Crime Prevention (FCP) function. In this role, you will help safeguard Trustly’s ecosystem through in-depth investigations and risk assessments across both consumer and merchant-related activities. You will work cross-functionally to support complex KYC workflows, transaction monitoring investigations, sanctions and PEP escalations, and Enhanced Due Diligence (EDD) reviews. The role requires strong analytical capability, sound risk judgment, and the ability to navigate fast-paced operational environments while maintaining high regulatory standards.
About us GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply! THE ROLE Fraud prevention is an ever-evolving puzzle, making it one of the most rewarding and impactful areas in fintech. At GoCardless, our Fraud Prevention team develops the intelligent systems that protect our platform, our merchants, and their customers. As a Senior Data Scientist, you will guide the design and delivery of models that operate in real time across our global payment network. You’ll work at the intersection of machine learning, graph-based detection, and behavioural modelling to stay ahead of changing patterns turning research into production systems that make a tangible difference in the fight against financial crime. You’ll collaborate closely with Engineers, Fraud Analysts, and Product Managers to help shape the technical roadmap as we expand into new markets. Our stack is centred around Google Cloud Platform and Vertex AI, using Python, SQL, and BigQuery to build and support high-performance models at scale. WHAT YOU'LL DO * Contribute to the full model lifecycle, from initial discovery and feature engineering through to production, experimentation, and continuous monitoring. * Design and refine real-time ML systems that reduce false positives and ensure a smooth, secure experience for legitimate customers. * Foster a responsive feedback loop, adapting models as patterns evolve to ensure our defences remain robust and effective. * Help shape the technical direction of fraud prevention ML at GoCardless, exploring new approaches as we grow globally. * Support the team’s growth through technical mentorship, knowledge sharing, and a commitment to high-quality code. WHAT EXCITES YOU * Solving complex, dynamic problems: Developing systems that can adapt and respond to changing environments. * End-to-end ownership: Seeing a project through from a conceptual business need to a live, impactful solution. * Strategic influence: Contributing to the ML roadmap and helping determine what we build next, rather than just how we build it. * Holistic Data Science: Engaging in deep-dive analysis, prototyping, and live experimentation. * Modern Infrastructure: Building production-grade models on GCP and Vertex AI, with the flexibility to explore advanced architectures. WHAT EXCITES US * You hold a degree (or PhD) in a STEM discipline, or bring equivalent depth through commercial experience. * You have hands-on experience with modelling approaches such as deep learning, graph-based methods, or sequence models. While fintech experience is great, we value transferable skills from fields like cybersecurity or risk modelling. * You have a track record of deploying models in production that create measurable value. * You can translate complex ML concepts into clear, practical solutions for stakeholders across the business. * You enjoy writing clean code and helping the team thrive through thoughtful reviews and shared learning. Base salary range: €55,200 - €82,800 Please note this range is indicative. The budget for this role is flexible and will be shaped by the hiring process - we're open to discussing what's right based on the individual. Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. (SOME OF) THE GOOD STUFF * Wellbeing - stay healthy with dedicated support and medical cover * Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period * Adaptive Working - allows you to work flexibly, around your lifestyle * Equity - all permanently employed GCs get equity to help you make a valuable contribution * Parental leave - to suit everyone embarking on life's great adventure * Learning Budget - lead your own development with an annual learning budget * Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’) LIFE AT GOCARDLESS We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. DIVERSITY & INCLUSION As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices. To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as: Asian, Black, Mixed or Other — 25% Neurodiverse — 9% LGBTQIA+ — 9% Disabled — 1% Average age — 33 Female — 45% Male — 55% We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here Sustainability We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here. Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.