Financial Adviser - Divorce Specialist

Octopus Money

🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 We are seeking someone with strong communication and analytical skills to join Octopus to work as a Pensions Specialist. This role will sit in a team responsible for launching new products and services and have day-to-day responsibility for our pension splitting work with amicable, another company in Octopus Group.  This is a client-facing role where you will own pension-related work within divorce cases and act as the primary point of contact throughout the lifecycle of each case. You will produce Pension on Divorce Expert reports using our pension calculation tools, while ensuring clients feel supported, informed, and confident during what is often a complex and sensitive period.  The role is not actuarial and does not involve expert witness work. KEY RESPONSIBILITIES CLIENT RELATIONSHIP MANAGEMENT (CORE FOCUS) * Act as the primary point of contact for clients. * Build strong, trusted relationships with clients throughout the divorce process. * Communicate potentially complex pension matters in a clear, calm, and accessible way. * Provide reassurance and guidance to clients dealing with sensitive financial and personal circumstances. * Manage expectations proactively, ensuring clients are kept informed at every stage. * Lead client discussions and maintain a consistent, high-quality client experience from instruction through to completion. * Act as an introducer to other Octopus Group companies and services.  TECHNICAL PENSIONS WORK * Oversee and/or review pension sharing calculations and related outputs. * Interpret pension benefits across Defined Benefit (DB), Defined Contribution (DC), and hybrid arrangements. * Work with Cash Equivalent Transfer Values (CETVs) and scheme-specific benefit structures. * Ensure accuracy and consistency of all technical calculations and supporting documentation. * Apply pension knowledge in a practical, case-focused manner. CASE & WORKFLOW MANAGEMENT * Manage a portfolio of divorce-related pension cases end-to-end. * Prioritise workload effectively to meet deadlines and client expectations. * Coordinate with internal teams to ensure timely and accurate delivery of outputs. * Identify and resolve issues or risks early in the process. * Maintain clear case records and ensure high standards of documentation. PROFESSIONAL LIAISON & COLLABORATION * Work closely with solicitors, financial advisers, and other professionals involved in divorce proceedings. * Contribute to a collaborative, service-led approach across all client interactions. * Support continuous improvement of internal processes, templates, and client experience. PERSON SPECIFICATION QUALIFICATIONS & KNOWLEDGE * Relevant pensions qualification and experience (e.g. PMI, DipPFS) * Strong knowledge of UK pension schemes, including DB and DC arrangements. * Familiarity with Cash Equivalent Transfer Values (CETVs). * Awareness of relevant guidance (e.g. Pensions Advisory Group) is desirable. EXPERIENCE * 3+ years’ experience in pensions administration, consultancy, financial planning, paraplanning or a technical pensions role. * Experience working with different types of pension schemes. * Proven experience in a client-facing role, ideally involving complex or sensitive financial matters. * Experience acting as a primary contact for clients. CORE COMPETENCIES CLIENT RELATIONSHIP MANAGEMENT (CRITICAL) * Demonstrates strong ability to build trust-based client relationships. * Communicates complex information in a clear, structured, and reassuring manner. * Shows empathy, discretion, and emotional intelligence in sensitive situations. * Takes ownership of the client experience, ensuring continuity and consistency. * Confident in leading conversations with clients and managing expectations effectively. TECHNICAL CAPABILITY * Strong understanding of pension structures and benefits across multiple scheme types. * Able to review, interpret, and sense-check pension-related calculations. * Applies technical knowledge in a practical, client-focused context. * Maintains high attention to detail and accuracy in all outputs. ORGANISATION & CASE MANAGEMENT * Strong ability to manage multiple cases simultaneously. * Effective prioritisation skills with a focus on deadlines and service quality. * Proactive in identifying risks and resolving issues early. * Structured and methodical approach to managing workflow and documentation. PERSONAL ATTRIBUTES * Calm, confident, and professional in client-facing situations. * Strong communicator with the ability to simplify complex technical topics. * Empathetic and sensitive to clients navigating difficult personal circumstances. * Highly organised with strong attention to detail. * Proactive, solutions-focused, and takes ownership of outcomes. * Comfortable balancing technical work with high levels of client interaction. ADDITIONAL INFORMATION This role is not actuarial and does not involve acting as an expert witness or providing court testimony. The focus is on delivering high-quality pensions expertise in a practical, accessible way, alongside exceptional client relationship management. A key success factor in this role is the ability to combine technical pensions understanding with the confidence and interpersonal skills required to build trusted, long-term client relationships. WHY JOIN US * This role is an exciting opportunity to grow and contribute to a brand new collaborative product between Octopus and amicable * You’ll have the opportunity to work in a specialist and growing area of pensions and divorce. * You’ll have direct ownership of client relationships and case outcomes. * We offer a supportive and collaborative working environment that spans Octopus Money and amicable, as well as the broader Octopus Group * You’ll get exposure to complex, varied, and meaningful casework. * As the first hire for this new product, you’ll be exposed to career development opportunities within a specialist field. The interview process Our interview process typically includes:  * An intro call with our talent team * A competency-based interview with the hiring manager * A panel interview with a short task presentation * A conversation focused on how you work and what you value We’ll keep it simple and respectful of your time, and you’ll meet the people you’ll actually work with. Our average process takes around four weeks but we’ll always work around your availability. What’s in it for you Base salary: £45,000 - £55,000 DOE + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group  We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background.  We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com

Clove

Join us to build the future of financial advice - personal, accessible, and built for today. Financial advice has been too expensive, exclusive, and out of reach for too long. At Clove, we’re combining trusted advisers with technology to close the advice gap and help people make smarter decisions with their money. As one of our first hires, you’ll shape how advice works for today - personal, accessible, and built around real lives. Your background * Level 4 qualified (minimum) with a strong track record of advising clients. * Deep knowledge of UK financial planning frameworks and FCA standards. * Passion for giving great advice and making it accessible to more people. * Tech-friendly and excited about hybrid models (human + AI support). * Collaborative, client-first, and motivated by impact over ego. Your impact * Deliver personal, compliant, and milestone-based financial advice to Clove clients. * Build trusted, long-term relationships with ambitious professionals. * Use Clove’s tools to work efficiently, leaving more time for clients. * Contribute feedback to improve our planning frameworks and technology. * Help shape the culture and standards of advice at Clove from day one. You’ll be part of Clove’s first cohort of advisers - shaping how advice is delivered, not just following a playbook. You’ll work with a small, senior team that’s rethinking how financial planning should work, supported by tools that give you superpowers. If you’ve ever wanted to deliver advice the way it should be - personal, trusted, and impactful - this is the moment. Our offer A chance to join a small, senior team building Clove from the ground up. You’ll have ownership, flexibility, and real impact - backed by trust, momentum, and a mission that matters. Our process We keep it simple: real conversations with the founding team, practical exercises if useful, and clarity about what we expect from each other. No hoops for the sake of it.

Octopus Legacy

The Company Octopus Legacy is one of the UK's fastest growing startups, helping over 1 million people plan for and navigate through death - but we're just getting started. After our founder Sam lost his mum suddenly, we built what the market had never seen: a service that combines estate planning and bereavement support with something genuinely human. Voice notes. Music. Recipes. A legacy that actually means something. We're not competing in this space. We're redefining it. Backed by Octopus Group, we're the best positioned business in the market to scale across UK financial services, and we're moving fast. This role is how we get there. The Role As an Financial Adviser at Octopus Legacy you’ll be at the heart of one of our most exciting growth areas: delivering holistic, financial planning led advice to clients  You’ll have the opportunity to build your own book of clients from day one, with warm leads generated through our unique partnerships with over 100 UK charities, our will writing platform, and our wider Octopus Group network. This isn’t a cold calling role, it’s a genuine opportunity to build a meaningful, long term advisory practice within a high growth business. You’ll sit within a broader financial services function but will have significant autonomy to shape your client relationships and approach. If you’re a driven, client centric adviser who wants to build something meaningful at scale, this role is for you. What You’ll Do Client Acquisition & Book Building * Create new business opportunities to build your own book of new clients * Convert warm leads generated through our will writing platform, charity partnerships, and Octopus Group network into long term client relationships * Develop and maintain a strong pipeline of prospects, tracking activity and progress through our CRM * Build a referral network over time as your client base grows Financial Planning & Advice * Provide holistic financial advice with a financial planning led approach, understanding each client’s unique circumstances, goals, and aspirations * Help clients chart the course to live the lives they dream of, from retirement planning and investment management through to estate planning and legacy considerations * Produce clear, compliant suitability reports and financial plans tailored to each client * Stay current with regulatory requirements, product developments, and financial planning best practice Client Relationships & Service * Deliver an exceptional client service experience at every touchpoint, building multi generational relationships with both mass affluent and high net worth clients * Conduct regular client reviews to ensure advice remains appropriate and relevant as circumstances evolve * Work sensitively and empathetically with clients around life events including bereavement, serious illness and estate planning * Ensure all client interactions and records meet FCA compliance and data protection requirements Cross-functional Collaboration * Work closely with our will writing, legal, and partnerships teams to ensure a seamless client experience across the Octopus Legacy product suite * Contribute feedback on client needs and market insights to help shape product and proposition development * Represent Octopus Legacy’s values and brand in all client and external facing interactions Who are you * Client centric: you put clients at the centre of everything you do. Building strong relationships, paying close attention to detail, and making things more straightforward for clients comes naturally to you * Entrepreneurial: we’re a fast growing startup looking to change an industry. The idea of building your own book of clients should genuinely excite you and you’ll bring the determination and innovative thinking to make it happen * Comfortable with technology: we use technology to support and enhance our client journeys and are always innovating. An open mind for learning new tools and approaches is a must * A team player: our teams work in a close knit, collaborative way. You’ll be open to trying new approaches, sharing ideas and giving and receiving feedback in a constructive spirit * Integrity driven: we handle highly sensitive personal and financial data every day. Our people must hold the highest standards of personal and professional integrity, and conduct themselves in line with FCA requirements at all times * Qualified: you must hold a minimum Level 4 Diploma in Financial Advice (CII, CISI or equivalent) and be authorised to provide regulated financial advice in the UK. Chartered status is strongly preferred, or a commitment to work towards it. You’ll also have at least two years’ experience providing financial advice to clients You'll feel right at home if you're… * Helpful: random acts of kindness make the workplace a better place. Go out of your way to be helpful and give people reasons to smile * Straightforward: life is complicated enough. Don’t make it harder for yourself, or for others. Sometimes the simplest approach works wonders * Bold: every great business started with a flash of inspiration. If you’ve got a great idea, don’t keep it to yourself    Benefits * Flexible working: 3 days in the office (London Bridge), up to 2 days remote * Work from anywhere in the world for up to 4 weeks per year * An extra holiday day for your birthday * Life insurance, Health insurance, Will & LPAs * Octopus share incentive scheme * Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme * Octopus Giving: we match any charitable fundraising that you do up to £500 * Octopus Springboard: where we help our employees become fully-fledged entrepreneurs If you are not 100% sure if you are right for the role, please apply regardless and we will be happy to consider your application. We know that to be truly innovative, we need to have a diverse team around us. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer.