Senior Software Engineer

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. We’re growing fast: Our community of 120 million registered users and 180,000 active partners across 20 countries, have together already saved over 500 million meals from going to waste In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards. The Role We are building a brand-new engineering hub in London, and we are looking for foundational Senior Backend Software Engineers to help us kick it off. This is a unique opportunity: you will be joining a completely new team, building a new hub from scratch, and working remotely from the rest of our global Tech organisation. You'll be an integral part of this new product team, so you will help define, build, and deliver our product features. You will work towards specific outcomes with the freedom and responsibility to figure out the best way to achieve them together with your team. Your mission will be to help refine, design, implement, deliver, and maintain an international top-class product, ensuring quality, maintainability, and sustainability. As a senior member of this new team, you will serve as a technical anchor—taking full ownership of complex backend challenges, partnering closely with your Lead Engineer to set high quality standards, and helping guide mid-level engineers as the hub grows. The Tech Stack We have created a scalable Spring Boot Application running on Java 25 in Kubernetes, deployed in a multi-region setup in AWS. Developers are able to run a full development environment locally, which gives a great developer experience. Responsibilities * Build and evolve our backend services and infrastructure to stay ahead of our growth curve. * Develop exciting new features for our customers and businesses who partner with us. * Actively participate in your team’s agile development processes with a continuous improvement mindset. * Strive to deliver international top-class products with maximum quality, maintainability and scalability. * Take on additional tasks outside your current boundaries with help from your team to continue to grow and expand your skills. * Take ownership of complex backend features end-to-end—driving efficient technical design, high test coverage, and smooth deployments in close collaboration with your Lead Engineer. The ideal candidate * A wealth of experience in Backend development with the Java ecosystem. * Proven production experience with Java, SpringBoot, MySQL, Message System & GIT. * Has worked with Domain Driven Design, and Clean, or Hexagonal Architecture. * Knowledge of AWS services (SQS, SNS, S3…), ElasticSearch, Redis, Docker, Kubernetes. * Experience with Restful APIs. * Proven ability to break down ambiguous technical tasks into clean, production-ready code independently, while acting as a supportive mentor and reliable sounding board for mid-level engineers. * Experience with building scalable solutions. * Enjoys actively participating in a cross-functional product team. * Takes pride in writing quality code. Our Values * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care WHAT WE HAVE TO OFFER  * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,200+ colleagues across 20 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care. BENEFITS WORK FLEXIBLY:  * Enjoy hybrid working from our great offices, at home or abroad. * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans. * Additional days off for significant life events CELEBRATE & SOCIALISE * Regular social events like summer and winter parties. * Coffee, snacks and fully-equipped kitchens. * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups  HOW TO APPLY We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go. Submit your CV and Cover letter in English. Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging. A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Fin [https://fin.ai/] is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. WHAT'S THE OPPORTUNITY? Customer Agent is the next major evolution of Fin. We’re building toward a single AI agent that works across the full customer lifecycle, from support to sales to ecommerce, and eventually success. This role sits within a newer and fast-growing part of the organisation. The group is focused on expanding Fin beyond customer service into broader customer-facing jobs, building the product capabilities that allow one agent to work across multiple roles with shared context. The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed. WHAT WILL YOU DO? * You’ll own strategically significant work streams end-to-end. * Be accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle. * Manage from the front line: deeply understanding the product, the customer problem, and the context. * Help shape teams operating in ambiguous spaces, especially where product direction is still emerging and close partnership with Product is essential. * Work closely with cross-functional partners, including Product, Design, Sales, and machine learning engineers and scientists where relevant. * Help build a seamless customer experience across sales, ecommerce, support and success, so customers interact with one agent experience rather than being passed between siloed systems. * Sometimes that means writing code yourself. Sometimes it means doing the analysis, driving cross-functional collaboration, or force-multiplying someone on your team who’s stuck. * You’ll bring together engineers who’ve never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. * Develop senior engineers into leaders. We need someone who accelerates staff and senior engineers, gives direct, actionable feedback that changes outcomes, and grows the leadership capacity of the people around them. * Partner with the Engineering Director on group-level strategy: where to invest more, where we’re falling behind, and what we should stop doing to go harder somewhere else. * You’ll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You’ll push the boundaries of what’s possible with AI-assisted development, both personally and through how you set up your teams. WHAT ARE WE LOOKING FOR? The most important thing: you need to be an exceptional people leader and personally action-oriented. Not one or the other. We don’t want managers who are great with people but distant from the product. And we don’t want hands-on operators who neglect the leadership craft. You build high-performing teams and get personally stuck in to drive outcomes when it matters. Beyond that: * Product-minded, not process-minded. You understand what you’re building and why. You have opinions about the product, not just how the team operates. * Comfortable operating in early product formation. You can work through ambiguity, help shape direction with partners, and make sound calls even when the path isn’t fully defined. * Strong product engineering instincts. This role is better suited to someone who has worked in product-heavy environments and is excited by customer problems, roadmap shaping and fast iteration. * AI fluency. You’re actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role. * Technically credible. You don’t need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. Engineers respect your technical judgment. * Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day. * Extreme autonomy. You identify problems, form convictions, and act on them. If you’re the kind of manager who waits for direction, this isn’t the right role. * Critical thinking about the business. You understand what Fin is optimising for and translate that into team-level decisions. * This is an engineering management role for product teams building AI-powered customer experiences in close partnership with ML and adjacent teams, not a role directly managing ML engineers or ML scientists. WHY FIN, WHY NOW? Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins. Fin has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Fin trends up. We recently raised $250M to go even further even faster. Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work. Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Fin if you want the impact of a startup with the backing of a company that's been winning for 15 years. BENEFITS We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!  * Competitive salary and equity in a fast-growing start-up. * We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. * Regular compensation reviews - we reward great work! * Pension scheme & match up to 4%. * Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. * Flexible paid time off policy. * Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. * If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too. * MacBooks are our standard, but we also offer Windows for certain roles when needed. #LI-Hybrid Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values [https://www.intercom.com/careers].   Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.