Senior TechOps Generalist

Octopus Energy

ABOUT THE ROLE Octopus was founded with a mission to use technology to accelerate us towards a low-carbon future. That’s why we created Kraken - our own technology platform from scratch which now serves over 70 Million households and is a core reason why Octopus is the number one energy supplier in the UK. We do it by hiring clever, curious, and self-driven people, enabling them with modern tools and infrastructure and giving them lots of autonomy. We have been using GenAI in live, customer-facing environments since 2022, including one system that creates tens of thousands of high-quality emails for our Energy Specialists, combining our deep knowledge of the energy industry and the Octo communication style with customer-specific data from Kraken. We are now looking for a Senior AI Engineer. You will build and scale the systems that allow Octopus teams to use Generative AI models (LLMs, RAG, agents). You will be hands-on, working with a cross-functional team to build out flagship AI projects, and the platforms that enable others to succeed with Generative AI. You’ll work on developing solutions that genuinely move us closer to Net Zero in a company passionate about building great technology to change the way customers use energy. You’ll have wide open problems to solve, so you’ll need to be comfortable with ambiguity, figuring out an approach and validating it fast.

MoonLake Immunotherapeutics

JOB PURPOSE The Senior Director, Analytics, Performance and Forecasting will lead the end-to-end setup of the target commercial data environment that will enable data-driven decision-making at all levels of the organization. The role will be accountable across data analytics (incl. HCP segmentation leveraging claims data, payer formulary data, specialty pharmacy/ hub patient data), field systems deployment & AI-use cases, performance tracking & measurement (incl. personal & non-personal channels) and financial/ sales forecasting (incl. NPV modelling). Furthermore, the role will work closely with other functional areas (i.e., IT, Finance, Medical, TechOps) to ensure alignment across key system interconnections (e.g., HCP aggregate spend reporting, MedInfo hub, inventory planning). Additionally, the role will contribute towards the overarching GTM strategy in the US and launch plans in additional geographies, supporting portfolio and BD decisions (incl. opportunity sizing). YOUR PROFILE Major Accountabilities * Commercial data ecosystem: Execute data architecture and oversee the build-out of the commercial data environment, including data warehouse, data aggregator, MDM, consent manage-ment, BI platform and integrations across Veeva CRM, Veeva PromoMats, Veeva Align, and other systems/ databases (e.g., Link Key People, SP data, SD data) – ensuring data quality, governance, and operational readiness ahead of launch.  * Analytics & competitive intelligence: Oversee analyses leveraging several different datasets (e.g., claims, formulary data, SP/ hub patient data, EHR) to generate competitive intelligence, market insights, and actionable visualizations; ensure analytics outputs are coordinated with Access, Market Research, Medical, and other functional teams. * Field analytics & AI roadmap: Oversee the strategic roadmap for field-facing analytics deliverables — including key dashboards and AI-enabled use cases (e.g., post-call debrief agent, KAM as-sistant, NBA engine) – and drive the prioritization, development, and refinement of selected use cases in partnership with technology vendors. * Field analytics responsiveness: Ensure timely, high-quality response to ad hoc analytics requests from the field, establishing intake processes and SLAs that balance rigor with speed.  * HCP segmentation & targeting: Oversee the refinement and ongoing calibration of HCP segmentation and tiering, incorporating claims data, engagement signals, and field input to optimize targeting accuracy and impact over time; collaborate with marketing & agency of record to ensure alignment on content build-out and channel engagement strategy.  * Territory design: Manage the design and ongoing optimization of sales territory alignments, including geographic sizing, workload balancing, and account allocation; coordinate re-alignment cycles with field leadership & HR.  * HCP/ patient engagement measurement & launch tracking: Direct the measurement, reporting & interrogation of engagement effectiveness across personal and non-personal channels, including field-driven activities and digital engagements (e.g., programmatic, endemic publishers, …); manage the design and build-out of launch performance dashboards and monitor commercial performance across territories.  * Forecasting model ownership: Outline core forecasting model – including model architecture, key assumptions, and scenario frameworks – and oversee the definition and validation of bottom-up and top-down sales assumptions in coordination with field leadership and Finance.  * GTM strategy support: Provide the analytical backbone for go-to-market planning — including market sizing, opportunity mapping, launch sequencing scenarios, and field force sizing / deployment modelling  * Team build-out & vendor leadership: Shape the organization structure and hiring across Analytics, Field Analytics & AI, Performance, and Forecasting; lead selection, onboarding, and ongoing man-agement of critical analytics and technology vendors and partners.  * Cross-functional alignment: Partner with senior leadership, IT, Finance, TechOps, Medical, and other org. areas to ensure analytics outputs, forecasts, and performance insights are integrated into planning and decision-making workflows across the organization.  * Global scalability: Execute the analytics infrastructure, tooling, and processes with global scalability in mind; support ex-US commercial planning and analytics needs (incl. opportunity sizing) as the organization expands into additional geographies. Job Requirements Education: * Bachelor’s degree required  * Advanced degree (MSc, MBA, PhD, PharmD, or MD) strongly preferred  Experience: * 5-10 years of relevant biotech / pharmaceutical experience (or equivalent) across commercial analytics, commercial operations, performance management, forecasting and/or related functions * Deep expertise in structuring and managing commercial data ecosystems, including key systems set-up (incl. warehouse, aggregator) and database sourcing (incl. claims data, patient-level data, and other third-party sources) * In-depth understanding of implementation roadmap to deploy AI and advanced analytics use cases in a commercial pharma / biotech context * Experience building bottom-up and top-down forecasting models for the US market in a specialty/ biologics disease setting  * Excellent communication, financial acumen, and executive presence, with the ability to translate complex trade-offs into clear recommendations for leadership.  * Track record of effective cross-functional partnership Skills/knowledge/behavioural competencies: * Strategic leadership and ownership * Strong scientific and commercial judgement to challenge the status quo * Effective cross-functional influence * Results-driven execution in a biotech environment WHY US? An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team. What we offer: Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment. Impactful Work: Contribute to ground-breaking projects that have the potential to transform global healthcare. Flexibility and Balance: Enjoy a healthy work-life balance while making meaningful contributions to our team. Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.

ACADEMIC WORK SWEDEN AB

Bli en nyckelspelare i vår kunds lokala team i Västerås där framtidens säkra driftövervakningssystem byggs. Här arbetar du i teknikens framkant med privata molnlösningar och får tillgång till unika certifieringar i en innovativ miljö. Om tjänsten Som TechOps Specialist arbetar du med att facilitera lokala datahallar och bygga virtuella miljöer för externa kunder. Du tillhör ett växande team som värdesätter kunskapsutbyte och nära samarbete med produktutveckling och försäljning. Du erbjuds Du erbjuds en mentor i form av en senior specialist och stora möjligheter till kompetensutveckling. Detta är ett konsultuppdrag via oss på Academic Work där ambitionen är att anställningen ska övergå till kund på sikt. Om du blir aktuell för den här rollen kommer du att genomföra en säkerhetsprövning samt klara av en bakgrundskontroll. Arbetsuppgifter Rollen innebär ett brett ansvar för nätverksinfrastruktur, från fysisk hårdvara i datahallar till nätverksvirtualisering och säkerhetssimuleringar för kundspecifika projekt. Designa och sköta drift av nätverk, inklusive switchar, brandväggar och VPN Drifta och utveckla kunds interna moln (byggt på VMware-lösningar som vSphere och Cloud Director) Hantera servrar (Linux och Windows) samt virtuella skrivbordsmiljöer (VDI) Ge support och utveckla lagringslösningar via NetApp Hantera supportärenden och systemändringar i ServiceNow Hjälpa till med cybersäkerhet enligt standarder som ISO 27001 och NIS2 Dokumentera nätverksdesign och drift rutiner Vi söker dig som Relevant eftergymnasial utbildning inom IT, nätverk, systemvetenskap eller motsvarande arbetslivserfarenhet God förståelse för TCP/IP, VLAN, routing och brandväggar Tidigare erfarenhet av Linux-/Windows-administration och ett intresse för drift Tidigare erfarenhet av scripting eller automatisering Intresse för VMware-teknologier som vSphere, Cloud Director och NSX-T Flytande kunskaper i svenska och engelska Det är meriterande om du har Tidigare erfarenhet av Cisco-miljöer Tidigare erfarenhet av NetApp Kunskap om VMware NSX Tidigare erfarenhet av arbete i ServiceNow För att lyckas i rollen har du följande personliga egenskaper: Målmedveten Ordningsam Ansvarstagande Vår rekryteringsprocess Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.