Senior Director Analytics, Performance and Forecasting

MoonLake Immunotherapeutics

JOB PURPOSE The VP Marketing will lead the development and execution of MoonLake Group’s marketing strategy, building a strong, differentiated brand foundation to support the product and future indication launches and long-term growth. This role is responsible for shaping the company’s commercial narrative, ensuring strategic alignment across functions, and translating scientific innovation into clear, compelling value for key stakeholders, including healthcare professionals, patients, and internal leadership. YOUR PROFILE Major Accountabilities * Marketing Strategy: Lead US marketing and brand plan incl. differentiation, positioning and tactics across the product lifecycle, aligned with MoonLake’s clinical stage, corporate objectives, and commercial ambition.  * Pre-Launch & Launch Readiness:  * Execute US pre-launch strategy and launch readiness, including positioning, messaging, segmentation, and execution planning to ensure successful market entry. * Oversee MoonLake’s HCP and Consumer promotional campaign and activity. * Oversee MoonLake’s Peer to Peer, congress and KOL engagement.  * Insight-Driven Decision Making: Drive marketing strategy through deep customer, market, and competitive in-sights, ensuring clear prioritisation and measurable impact.  * Cross-Functional Leadership: Partner closely with Commercial, Medical Affairs, Market Access, Regulatory, and Legal to deliver integrated, compliant marketing programmes. * Omnichannel Execution: Oversee US omnichannel engagement strategies that effectively reach and influence key healthcare stakeholders. Ensure Omnichannel orchestration execution at launch by wining with Data and Technology. * Team Leadership: Build, lead, and establish a high-performing US marketing organisation with clear accountability and strong executional excellence.  * Agency & Budget Oversight: Lead external agency relationships and marketing investment, ensuring high-quality delivery, operational rigour, and financial discipline.  * Commercial Leadership Contribution: Serve as a senior commercial leader, providing strategic input to executive leadership on US commercial planning and growth decisions. Job Requirements Education: * Bachelor’s degree required * Advanced degree (MBA, PhD, PharmD, or MD) strongly preferred Experience: * 15+ years of progressive biopharma commercial experience * Significant experience in immunology, or dermatology markets  * Demonstrated leadership of pre-launch and launch marketing * Experience with competitive launch environments  * Deep familiarity with FDA promotional regulations and governance  * Proven success building and leading high-performing marketing teams  * Strong ability to translate complex clinical data into compelling value stories  * Experience managing top-tier agencies and sizable marketing budgets  * Executive presence with confidence engaging senior leadership  * Track record of effective cross-functional partnership  Skills/knowledge/behavioural competencies: * Strategic leadership and ownership * Strong scientific and commercial judgement to challenge the status quo * Effective cross-functional influence * Results-driven execution in a Biotech environment WHY US? An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team. What we offer: Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment. Impactful Work: Contribute to ground-breaking projects that have the potential to transform global healthcare. Flexibility and Balance: Enjoy a healthy work-life balance while making meaningful contributions to our team. Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.

MoonLake Immunotherapeutics

JOB PURPOSE The VP Market Access & Pricing will end-to-end execute the group-wide applicable U.S. market access and pricing strategy incl. formulary placement, rebating, payer engagement, contracting & negotiations, deal analytics, gross-to-net forecasting, payer marketing, value proposition, HEOR, etc.  This position will implement the strategic and operational blueprint required to secure timely, favourable, and sustainable access while building the infrastructure needed to execute at launch and scale post-launch. Beyond core access, the role will drive and oversee the build-up of key infrastructure across trade and distribution (incl. specialty pharmacy and specialty distribution) as well as patient services offerings (e.g., hub, free goods, affordability).  In addition, the role executes the global access and pricing agenda and evaluates access potential in additional geographies, implements pre-defined market access strategies for priority ex-U.S. markets incl. evaluating implications of international reference pricing and most-favoured-nation dynamics, and supporting portfolio and BD decisions. YOUR PROFILE Major Accountabilities * Access strategy & leadership: Implement the group-wide applicable U.S. market access strategy across pricing, contracting, payer engagement, payer marketing, channel strategy, patient support, and field reimbursement.  * Pricing strategy: Lead execution of the U.S. pricing strategy, incorporating competitive landscape, analogs, value differentiation, expected access hurdles, channel economics, and lifecycle considerations. * GTN forecasting & financial planning: Own gross-to-net strategy and forecasting, including payer-specific assumptions, waterfall design, scenario planning, budget implications, and alignment with fi-nance and leadership.  * Contracting strategy & deal modelling: Establish the contracting framework across commercial and government channels, as well as rebate and discount archetypes, and oversee payer-specific deal models to assess access, financial, and operational trade-offs. * Payer engagement and negotiation: Map and prioritize national and regional commercial payers and direct priority payer engagement and escalation strategy, support key formulary and account interactions, drive payer negotiations and ensure clear feedback loops from payers into pricing, contracting, marketing.  * Payer marketing & value communication: Oversee development of the payer value proposition and payer-facing materials, including PIE strategy, AMCP dossier direction, value decks, objection handlers, and field tools, in close partnership with Medical, HEOR, Legal, and Regulatory.  * Trade & distribution strategy: Provide leadership across the U.S. distribution model, including specialty pharmacy, specialty distributors, and broader channel design; guide partner selection, commercial terms, data-sharing expectations, and operational readiness.  * Patient services, hub & FRM setup: Oversee the patient support model, including hub scope, affordability programs, specialty pharmacy coordination, FRM model, SOPs, governance, KPIs, and compliant workflows to reduce friction for providers and patients.  * Access data & operations infrastructure: Set direction for access data strategy across hub, SP/SD, and aggregator feeds; ensure KPI definitions, reporting requirements, data governance, dashboards, and vendor accountability are in place ahead of launch. * Government pricing: Support government pricing requirements, including foundational readiness for Medicaid rebate obligations, 340B considerations, and related operational pro-cesses and controls. * Team build & vendor leadership: Shape the market access organization structure and hiring across pricing, payer accounts, payer marketing, trade, patient services/FRM, and access operations; lead selection and oversight of critical external vendors and partners.  * Cross-functional alignment & compliance: Partner closely with Finance, Medical, Legal, Regulatory, Compliance, Supply Chain, Commercial Operations, and IT to build a launch-ready, compliant, and scalable market access capability.  * Global access: Support in identifying possible international access and pricing opportunities as well as evaluating International Reference Pricing and Most‑Favoured‑Nation dynamics; execute access and pricing strategies for priority markets; support assessment of portfolio and BD opportunities. Job Requirements Education: * Bachelor’s degree required * Advanced degree (MSc, MBA, PhD, PharmD, or MD) strongly preferred Experience: * 5-10 years of relevant biotech / pharmaceutical experience across U.S. market access, pricing, payer engagement, and commercialization, including significant launch experience in specialty or rare disease.  * Deep expertise in U.S. pricing and access strategy, payer contracting, rebate structures, deal modelling, gross-to-net forecasting, and formulary / policy dynamics across commercial and government channels. * Strong understanding of the U.S. payer ecosystem, including national and regional health plans, PBMs, GPOs, IDNs, Medicare, Medicaid, etc.  * Broad knowledge of specialty trade and distribution, including 3PL, specialty pharmacy, specialty distributor as well as patient services, hub models, affordability pro-grams, specialty pharmacy coordination, and field reimbursement * Excellent communication, financial acumen, and executive presence, with the ability to translate complex trade-offs into clear recommendations for leadership.  * Strong ability to translate complex clinical data into compelling value stories  * Executive presence with confidence engaging senior leadership  * Track record of effective cross-functional partnership Skills/knowledge/behavioural competencies: * Strategic leadership and ownership * Strong scientific and commercial judgement to challenge the status quo * Effective cross-functional influence * Results-driven execution in a Biotech environment WHY US? An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team. What we offer: Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment. Impactful Work: Contribute to ground-breaking projects that have the potential to transform global healthcare. Flexibility and Balance: Enjoy a healthy work-life balance while making meaningful contributions to our team. Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, CX Services Operations at GitLab, you will lead the operational teams that power our post-sales services motion. This is a people leadership role responsible for managing and developing a team of operations professionals across two domains: Professional Services (PS) Operations and Customer Success Management & Advocacy (CSMA) / Success Tiers Operations. As the business scales and organizational scope expands, this role requires a leader who can own processes around forecasting, resource management, and financial operations while building a team capable of sustaining them. Reporting to the Senior Director of Revenue Operations, you will be a critical connector between the CX Services organization and the teams that enable it. You will partner closely with other Revenue Strategy & Operations teams, Finance, and Sales to ensure that CX Services operational needs are clearly defined, well-represented, and executed with precision. You will thrive in GitLab's all-remote, values-driven environment, where documentation, iteration, and cross-functional partnership are core to how we work. What you'll do * Lead, manage, and develop a team of operations professionals across PS Ops and CSMA / Success Tiers Ops * Partner with Revenue Technology to represent and prioritize CX Services operational requirements for Professional Services and Customer Success systems, including Gainsight, Salesforce, and PS project management platforms, and serve as the CX Services voice in tool evaluation and enhancement discussions * Build and maintain strong cross-functional partnerships with Revenue Strategy & Operations (RSO), Finance, and Sales to operationalize go-to-market initiatives, translate CX Services requirements into data and process solutions, and drive resolution of escalated operational issues * Establish and maintain operational cadences including forecast reviews, PS delivery health reporting, and CSMA pipeline hygiene that support CX Services leadership's ability to manage risk and act on customer data * Partner with Revenue Analytics to deliver reporting and data views that connect team performance to business outcomes, including PS utilization, CSMA health metrics, and Success Tiers adoption * Lead and contribute to PS financial operations, including project-level margin tracking, rate card management, and revenue recognition compliance across T&M, fixed-fee, and blended engagement structures * Drive improvement in PS and CSMA bookings and revenue forecasting processes, reducing reliance on manual aggregation and building toward a connected pipeline-to-delivery view that supports confident in-quarter decision-making * Support PS portfolio and offering management, including service catalog governance, pricing and packaging currency, and ensuring fixed-fee structures remain aligned to evolving customer and market needs * Partner with CSMA leadership to operationalize Success Tiers delivery, supporting capacity planning, coverage model design, and the data infrastructure needed to track tier performance and customer outcomes What you'll bring * Demonstrated progressive experience across Professional/CX Services operations and, with direct ownership of outcomes in each domain * Proven people management experience, including the ability to develop and retain a distributed team in a fast-paced SaaS environment * Fluency with Customer Success and Professional Services systems including Gainsight, Salesforce, and PS project management platforms such as Kantata * Working knowledge of PS financial operations, including margin tracking, rate card structures, and revenue recognition considerations across T&M, fixed-fee, and blended engagement types * Demonstrated ability to lead cross-functional initiatives, influence without direct authority, and translate ambiguous business questions into clear process, reporting, or systems solutions * Comfort building and improving foundational operational processes in a scaling environment, where not everything is defined and the ability to move from ambiguity to structure is essential About the team The CX Services Operations team sits within the Revenue Operations function at GitLab and is responsible for the processes, data standards, and operational programs that enable our Professional Services and CSMA / Success Tiers teams to operate at scale. This team works in close partnership with other Revenue Strategy & Operations teams, CX field teams, Finance, and Sales to ensure operational alignment across the services delivery lifecycle. We value clear documentation, thoughtful iteration, and practical solutions that help our go-to-market teams move with confidence and clarity. HOW GITLAB WILL SUPPORT YOU * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental leave  * Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200—$208,800 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.