Engineering Manager - Payments (BACS & Chaps)

ClearBank

About us ClearBank was built on the belief that banking infrastructure should unlock progress, not slow it down. Our clients — from fintechs and crypto platforms to banks and credit unions — use our API to power their banking infrastructure. Our people power our technology and shape the way we work. We are a group of ambitious, collaborative people who challenge the norm and believe in fairness, autonomy and choice. We empower people with the tools to learn, grow and contribute to our clients’ success. About the role You’ll join the Developer Experience team as an AI Enablement Engineer, helping ClearBank take the next step in how AI is used responsibly and effectively across software engineering. We are already exploring meaningful AI usage across engineering; this role is about helping turn that exploration into scalable, observable and well-governed engineering practice. This is not a pure model-building role and it is not simply about giving engineers access to tools. You will help teams apply AI in real delivery workflows, understand where it genuinely improves outcomes, and support the development of safe, practical patterns that can be used across multiple teams. You will be * Helping engineering teams apply AI within coding, testing, review, debugging, documentation and delivery workflows. * Working with engineers to identify where AI creates genuine leverage and where it introduces risk or noise. * Supporting the rollout of AI-enabled practices across teams, with an emphasis on adoption, repeatability and practical enablement. * Helping define how ClearBank measures the impact of AI on developer experience, productivity, quality and release cadence. * Contributing to governance, auditability, observability and guardrails for responsible AI usage. * Working collaboratively with Security, Model Risk and other partners to keep controls proportionate and non-blocking. * Sharing patterns, examples and guidance that help engineers use AI safely and effectively. What you will be doing * Evaluate AI-assisted development tools, copilots, agentic workflows and workflow-integrated capabilities based on evidence and fit for purpose. * Help teams embed AI into SDLC workflows without creating brittle side channels or unmanaged risk. * Support practical approaches to AI usage observability, including adoption, usage patterns, effectiveness and quality indicators. * Explore or contribute to platform capabilities such as LLM access patterns, guardrails, workflow integrations or internal developer tooling. * Capture feedback from engineering teams and turn it into improvements, guidance and repeatable practices. * Build relationships across engineering and wider ClearBank teams using AI, helping avoid duplication and share what works. What we are looking for * Strong background in software engineering, platform engineering, DevEx or DevOps. * Hands-on experience using AI-assisted development tools or LLM-enabled workflows in real engineering environments. * Evidence of improving engineering workflows, developer experience or productivity within a team or across adjacent teams. * Curiosity and pragmatism around AI, with a focus on outcomes rather than novelty. * Ability to reason about AI governance, guardrails, model/tool evaluation and safe usage patterns. * Comfortable working in or with regulated environments, ideally financial services, banking, payments, fintech or another controlled environment. * Familiarity with engineering productivity, quality or adoption metrics. * Strong communication skills and the ability to explain complex ideas clearly to engineers and stakeholders. * Collaborative, empathetic and motivated by enabling others to succeed. * Exposure to Azure, .NET or Azure DevOps would be useful, but is not a requirement. What we offer * Flexible working philosophy, empowering employees to manage their time in partnership with their line manager. * Spacious and well-equipped London office. * 27 days annual leave per year, plus flexible bank holidays. * Option to work abroad for up to 30 days in a rolling 12-month period. * Regular company-wide socials. * A couple of days per year to volunteer with a chosen charity. * Private healthcare and discounted dental cover, with healthy living perks and discounts. * Enhanced family-friendly leave. * The opportunity to join an innovative team building a bank fit for the future. A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

ClearBank

About us ClearBank was built on the belief that banking infrastructure should unlock progress, not slow it down. Our clients — from fintechs and crypto platforms to banks and credit unions — use our API to power their banking infrastructure. Our people power our technology and shape the way we work. We are a group of ambitious, collaborative people who challenge the norm and believe in fairness, autonomy and choice. We empower people with the tools to learn, grow and contribute to our clients’ success. About the role You’ll join the Developer Experience team as a Senior AI Enablement Engineer, helping shape how ClearBank adopts, governs and measures AI across software engineering at scale. This role is for someone who can operate beyond individual tool usage and help define the platform, practices and controls needed for responsible AI-enabled engineering. You will work across multiple engineering teams to turn AI experimentation into scalable engineering capability. That means enabling adoption, creating practical standards, supporting AI platform thinking, and ensuring ClearBank can understand the real impact of AI on productivity, release cadence, quality and developer experience. You will be * Leading the development of responsible AI enablement practices across multiple engineering teams. * Helping define ClearBank’s approach to AI governance, auditability, observability, guardrails and engineering best practice. * Shaping how AI-assisted development, copilots, LLM-enabled workflows and agentic tooling are adopted in real delivery environments. * Partnering with Engineering, Security, Model Risk and wider stakeholders to balance innovation with appropriate control. * Helping establish meaningful measures of AI effectiveness, moving beyond anecdotal productivity claims. * Acting as a senior multiplier: coaching, influencing and enabling others while remaining hands-on where needed. * Contributing to platform-level decisions such as LLM gateways, model/provider usage patterns, evaluation approaches and safe workflow integrations. What you will be doing * Design and promote scalable patterns for applying AI within coding, testing, review, debugging, documentation, CI/CD and internal developer platforms. * Evaluate AI tools, models and workflows against practical engineering outcomes, quality, safety, cost, auditability and developer experience. * Help define observability for AI usage, including adoption, usage patterns, quality signals, controls and feedback loops. * Develop or influence guardrails that enable engineers to move quickly while keeping usage safe and auditable. * Frame and drive ambiguous AI enablement initiatives from discovery through rollout, adoption and continuous improvement. * Work across teams to identify friction, build practical guidance and create repeatable approaches that scale. * Support coherent investment decisions by sharing what works, where risks exist and where ClearBank should focus next. What we are looking for * Strong software engineering, platform engineering, DevEx or DevOps background, with evidence of influence across multiple teams. * Hands-on experience with AI-assisted engineering workflows and the ability to move beyond personal productivity into organisational enablement. * Experience designing, evaluating or operating platform capabilities that support engineering productivity, workflow integration or AI adoption. * Ability to reason deeply about LLM gateways or multi-provider patterns, observability, model/tool evaluation, guardrails and safe rollout. * Strong understanding of governance, security, risk or compliance considerations in regulated or enterprise environments. * Outcome-driven and evidence-based, with the ability to connect AI adoption to measurable engineering outcomes. * Strong stakeholder influence skills, including the ability to bring sceptical engineers and control partners on the journey. * Comfortable operating across ambiguity, setting direction and helping create structure where the answer is not yet obvious. * Regulated environment experience is highly valuable, particularly financial services, banking, payments, fintech or similar sectors. * Exposure to Azure, .NET or Azure DevOps is a useful advantage, but should not be considered a hard requirement. What we offer * Flexible working philosophy, empowering employees to manage their time in partnership with their line manager. * Spacious and well-equipped London office. * 27 days annual leave per year, plus flexible bank holidays. * Option to work abroad for up to 30 days in a rolling 12-month period. * Regular company-wide socials. * A couple of days per year to volunteer with a chosen charity. * Private healthcare and discounted dental cover, with healthy living perks and discounts. * Enhanced family-friendly leave. * The opportunity to join an innovative team building a bank fit for the future. A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

ClearBank

Role Overview The Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients. This role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain. Key Responsibilities Strategic Leadership * Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy. * Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction. * Provide domain leadership and technical challenge, supporting informed decisions on build, buy, and partner options as the capability matures. Delivery & Execution * Provide senior oversight of an existing UK Payments engineering teams, ensuring delivery remains on track as the products evolve and new products are introduced. * Ensure strong engineering fundamentals, including resilience, scalability, security, and operational readiness, appropriate for a regulated bank. * Support the evolution of a highly utilised set of capabilities as they scale to meet future client needs. Technology & Architecture * Guide architectural decisions for payments capabilities while maintaining ClearBank standards. * Define the technical direction of travel for payments, including how the platform could evolve to support additional capabilities and ease of further expansion. * Ensure payments services integrate effectively with ClearBank’s other services. People & Leadership * Lead and develop engineers and engineering managers within the UK Payments domain. * Set clear expectations, provide coaching, and build a culture of ownership, learning, and delivery. * Contribute to the wider Director community, strengthening domain specialism while maintaining consistency across the technology organisation. Risk, Regulation & Stakeholder Management * Work closely with Risk, Compliance, and Legal teams to ensure UK Payments capabilities operate within applicable regulatory frameworks. * Communicate clearly with senior stakeholders on progress, risks, and trade‑offs in a complex and evolving domain. * Ensure appropriate controls, documentation, and operational processes are in place as the product scales. What We’re Looking For Essential Experience * Senior technology leadership experience (Director or equivalent) within payments, financial services, or adjacent regulated domains. * Demonstrable experience owning and evolving complex platforms, preferably in a high throughput environment. * Strong domain understanding of payments, sufficient to develop strategy and challenge technical decisions (deep blockchain specialism is not required). * Proven ability to partner effectively with Product leadership to shape and deliver long‑term strategy. Desirable Experience * Experience integrating with third‑party schemes and platforms. * Exposure to regulatory environments for payments. * Experience scaling teams and platforms as product maturity and customer adoption increase. Leadership & Behaviours * Pragmatic and outcome‑focused, with sound judgement to balance speed, risk, and long‑term value. * Comfortable operating in ambiguity and guiding teams through an evolving domain. * Clear communicator who can explain complex concepts to both technical and non‑technical audiences. * Role‑model for ClearBank’s expectations around ownership, delivery, and collaboration. A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.