Head of Procurement Transformation & Optimisation

Deliveroo

HEAD OF PROCUREMENT ANALYTICS & INSIGHTS Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Head of Procurement Analytics & Insights to join our London team. This is a hybrid role. In this role, you’ll set the strategic direction for how Procurement utilises data, turning internal and external insights into a distinct commercial advantage that shapes category strategies, mitigates risk, and drives executive decision-making. Get to know our Finance team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Procurement Centre of Excellence (CoE) team. The CoE is responsible for enabling procurement to operate with clear standards, strong governance, and high-quality insight that supports commercially grounded decision-making. Here’s what your day-to-day might look like: * Analytics & Insights Strategy: Define and maintain the end-to-end procurement analytics strategy, setting the direction for how we use data and market intelligence across value, risk, compliance, and supply market dynamics. * Data Architecture & Governance: Own the procurement data architecture, defining data domains, quality standards, and lineage to ensure analytics requirements are embedded upstream into process and system designs. * External Intelligence & Scanning: Build a systematic external scanning capability combining macroeconomic trends, commodity cost drivers, and ESG data to generate practical, category-relevant insight and scenarios. * Executive Narrative & Reporting: Shape the procurement insight narrative for senior leadership and ExCo, producing robust, executive-ready reporting on performance, value delivery, and outlook. * Advanced Analytics Enablement: Sponsor advanced analytics capabilities—including should-cost, TCO, and business case modelling—partnering with Digital & AI teams to embed analytics into daily workflows. * Cross-Functional Partnership: Act as the primary interface to Finance and enterprise analytics functions, ensuring performance and risk reporting is trusted, consistent, and aligned across the global matrix. WHAT YOU’LL NEED TO THRIVE ESSENTIAL * Significant Commercial Intelligence Experience: Proven track record in procurement analytics, commercial intelligence, data strategy, or a closely related discipline within a complex, global matrix environment. * Data Architecture Expertise: Demonstrated ability to define data architectures, KPI frameworks, and automated reporting standards that translate complex data sets into structured commercial opportunities. * Strong Financial Acumen: Deep experience in financial analysis, including TCO, cost modelling, business cases, ROI, and understanding P&L impact. * Executive Stakeholder Influence: Proven capability to translate technical analysis into clear strategic narratives, challenging assumptions and influencing senior leaders and Finance partners. * Strategic Problem Solving: Strong commercial judgement with the ability to combine internal operational data with external market intelligence to guide category strategies. NICE TO HAVE * Procurement Background: Hands-on experience within procurement, supply chain management, or category sourcing. * Strategic Framework Proficiency: Familiarity with strategic tools such as PESTLE, Kraljic matrices, supplier preferencing, and purchasing chessboards. * Advanced Analytics Exposure: Insight into AI-enabled data environments, statistical modelling approaches, or benchmark subscription management. * Vendor Management: Experience selecting and managing external advisors, specialist research suppliers, or data providers. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.   We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.   If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.   If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Deliveroo

Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. The Role Procurement's role is to support Deliveroo in the delivery of increased profit and growth through a well managed and sustainable supplier base Reporting to the Head of Category, the role of Procurement Manager offers a rare opportunity to be a part of one of the fastest growing tech startups at a very exciting stage. You’ll be joining a team in early stages of maturity with big ambitions, already responsible for circa £650m of spend, and tasked with an Exec sponsored ‘Cost Out’ initiative in 2026/27. Our Procurement team operates on a hybrid model, which means that employees are required to come into the office twice a week. Our office is located in London, specifically on Cannon Street. What you'll do This is a Global role, operating from London HQ, which would involve multiple activity, including: * Develop and Execute Procurement Strategies: Create and implement procurement strategies that deliver value, cost savings, and operational efficiencies. Align these strategies with broader business objectives to support Deliveroo’s growth and profitability. * Supplier Management and Negotiation: Manage key supplier relationships, including negotiating contracts to secure the best terms. Drive continuous improvement and value creation through effective supplier performance management. * Risk Management: Conduct supplier risk assessments, manage third-party risk, and develop mitigation strategies to protect Deliveroo from supply chain disruptions, financial instability, or regulatory issues. * Strategic Sourcing: Lead strategic sourcing initiatives, including competitive bidding, RFP/RFI processes, and supplier selection based on robust evaluation criteria (e.g., cost, quality, risk, and innovation potential). * Supplier Performance Monitoring: Establish and monitor supplier KPIs and SLAs, ensuring continuous improvement and accountability. Collaborate with suppliers to identify opportunities for innovation and enhanced performance. * Cross-Functional Collaboration: Engage with internal stakeholders such as Finance, Operations, Legal, and IT to ensure that procurement activities support wider business objectives and are fully aligned with operational requirements. * Contract Lifecycle Management: Lead contract negotiations, ensure contract compliance, and manage the contract lifecycle from inception to renewal or termination. Ensure all contractual terms and obligations are adhered to. * Drive ESG and Sustainability Initiatives: Support Deliveroo’s environmental, social, and governance (ESG) goals by identifying sustainable procurement opportunities and driving ethical sourcing practices. * Process Optimisation: Identify opportunities to improve procurement processes and drive efficiencies. Leverage technology and digital procurement tools to enhance sourcing, risk management, and contract management activities. * Data Analysis and Reporting: Analyse spend data, market trends, and supplier performance to inform procurement strategies. Prepare regular reports to track cost savings, supplier performance, and risk management outcomes.     WHAT YOU’LL BRING * 5+ years of experience in procurement, with a proven track record of managing end-to-end procurement processes across various categories. * Strategic mindset: Ability to develop and execute procurement strategies that align with business goals and drive cost savings, operational efficiencies, and long-term value. * Strong negotiation and supplier management skills: Proven ability to negotiate effectively with suppliers, manage relationships, and drive continuous improvement in supplier performance. * Proactive, outcome-driven approach: Ability to anticipate challenges, take initiative, and drive results that align with business objectives, ensuring successful procurement outcomes. * Risk management expertise: Experience conducting supplier risk assessments, managing third-party risk, and developing risk mitigation strategies. * Cross-functional collaboration: Demonstrated ability to work with internal stakeholders across departments (e.g., Finance, Legal, Operations) to ensure alignment of procurement activities with broader business objectives. * Experience with procurement technologies: Familiarity with procurement software (e.g., Coupa, Ariba, SAP) and digital procurement tools to drive process improvements and efficiencies. * Data-driven decision-making: Strong analytical skills with the ability to interpret complex data sets, track performance metrics, and provide insights that inform strategic decisions. * Commercial acumen: Ability to manage complex contracts and ensure compliance with contractual terms while delivering value to the business. * Knowledge of ESG and sustainability practices: Understanding of ethical sourcing practices and how procurement can contribute to Deliveroo’s sustainability goals. PREFERRED QUALIFICATIONS * MCIPS qualification or working towards it * Experience working in a fast-paced, high-growth environment (e.g., startup or tech industry) * Experience in managing multiple spend categories, including indirect procurement Desirable: * Degree qualified * MCIPs qualified or working towards * Experienced working in (or with) startups Benefits & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is experience with (most) food and a desire to be part of one of the fastest growing start-up's around #LI-ID1

Deliveroo

Head of Value & Pricing, Strategy & Operations (12M Fixed Term, New Verticals) The Role You’ll be part of the New verticals Strategy & Operations (S&O) team, the engine responsible for driving NV Value strategy. In this role, you’ll support and lead high-impact workstreams that inform where and how we provide great value to customers in a financially sustainable way across the whole suite of levers: Item pricing, discounting, Fees, Value discovery etc. You’ll partner closely with Product, Marketing, Commercial, Analytics and local markets to translate strategy into execution. This is a highly cross-functional role requiring strong strategy skills, analytical thinking, structured communication, and sound commercial judgment. What You’ll Do Strategy & Insight * Define and Shape Value strategy and independently set roadmap across markets, and value levers * Be accountable for achieving NV Value OKRs (e.g. price mark-up, item offer penetration) across key markets. * Proactively identify and size new value opportunities and design net‑new initiatives to unlock them * Support key commercial initiatives on partner onboarding, strategic promotional events Performance & Planning * Own the setting and tracking and reporting of KPIs for Value pod, own performance reviews * Collaborate with Analytics and Data Science to build frameworks for performance monitoring, forecasting, opportunity sizing Execution & Delivery * Lead end to end specific workstreams or initiatives within broader cross-functional programs, such as: * Fee optimisation to drive consumer habituation with NV proposition * Rollout of the key promotional mechanics across markets * Drive GTM /adoption for specific product features Cross-functional Collaboration * Serve as a key point of contact for Value pod with Product, Marketing, Finance, and local market teams * Shape cross-functional operating models to keep work moving * Mentor junior NV S&O teammates and guide cross‑functional squads in structuring and executing value initiatives * Drive knowledge sharing and playbook development to scale high-performing ideas People management * Lead a team of 2+ people including accountability for team performance, development, and hiring Qualities We're Looking For * DECISIVE AND INFLUENTIAL: you should thrive in a fast-paced environment, and be comfortable with suggesting quick yet calculated recommendations and communicating persuasively, even in times of ambiguity. More importantly, you must have a strong desire to galvanise action within Deliveroo. * ANALYTICAL AND COLLABORATIVE: there will be number-crunching involved, but your role will also be about working with our teams in product, commercial, marketing and finance, understanding how your insights are aligned with the direction the business is heading in. * STRUCTURED: you will be working on multiple projects and competing priorities at the same time - from helping to lead a project, to analysing a problem and communicating recommendations in a concise manner, you will need to be methodical and rigorous in your approach. Profile We are looking for someone who: * Has 6-8 years experience in consulting, strategy function; preferably with core expertise in pricing. * Has a hands-on mentality and is willing to get stuck into shaping how consumers engage with Deliveroo. * Can prioritise effectively while working on multiple projects concurrently and independently. * Is adept at conducting 80/20 analysis, drawing out business insights from that analysis and presenting findings and recommendations persuasively. Requirements Essential: * Strong problem solving abilities involving identifying the root cause of problems, assessing risks/impacts and determining and implementing effective solutions. * Highly analytical mindset with the ability to break down large data sets and turn them into actionable insights * Strong presentation skills and an ability to communicate complex findings to non-technical audiences in a clear, simple way, both written and verbally. * London-based with a minimum of three days required in the office