Regional CRM & Ops Executive - Fixed Term Contract

Deliveroo

The Team The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. As part of the regional UKI team, you will sign up the best restaurants in the city/region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced, individuals to help us fulfil our potential. You will work within the Greater London region and report into the Regional Sales Manager. The role This is a great opportunity to become an important member of a growing business in a competitive market. You'll build relationships with new restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships. Please note a valid driving licence and a car is preferred for the role and we are looking for candidates who are happy to travel to different areas around Royal Tunbridge Wells & Sevenoaks, and surrounding areas. This is not a typical office job and therefore being out on the road must be something you're comfortable with. What you'll be doing * Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city level expert including knowing the up and coming restaurants and which restaurants customers crave most * Communicate (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology * Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible * Ensure restaurant success within the first eight weeks from signing * Sample food from a variety of high quality establishments * Attend restaurant and food meet ups KPIs: * Number of restaurants signed each month * Performance of restaurants signed (first 3 months) Required Skills * Be comfortable with targeting new business and have sales experience. * Experienced negotiator and able to structure win-win deals for restaurants and for Deliveroo * Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo * Be able to demonstrate product and industry knowledge to clients * Take ownership and work within demanding targets * Have an interest in all things food and restaurants * Be tenacious and motivated * 1+ years of Sales experience Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.' Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.

Deliveroo

STRATEGY & COMMERCIAL MANAGER - COLCHESTER & CHELMSFORD Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Strategy & Commercial Manager to join our East England team. This is a hybrid role. In this role, you’ll help us build strong relationships with our restaurant partners in Colchester & Chelmsford, using data-driven insights to improve our customer proposition and accelerate local growth. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ WHAT YOU’LL BE DOING You’ll be joining the Regional Growth team. We are responsible for the commercial output of our mid-market restaurant partners across the UK and Ireland, focusing on bringing the best local selection to our customers and unlocking growth opportunities for our restaurants. Here’s what your day-to-day might look like: * Own Regional Performance: Act as the local expert and face of Deliveroo for Colchester & Chelmsford, mapping out the local sales strategy to close value proposition gaps. * Manage Top Partnerships: Lead account management and commercial negotiations for top restaurant partners, optimising their performance on our platform to drive growth. * Drive Data-Led Insights: Analytical review of restaurant and city performance data to identify strategic improvements across selection, pricing, and operations. * Expand Local Selection: Identify, pitch, and onboard top local favourite brands to Deliveroo, setting them up for long-term operational success. * Collaborate Across Functions: Partner with field-based Account Managers, Operations, and Marketing teams to maximise local hero brand growth and campaign participation. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Commercial and Sales Track Record: Proven experience in account management, sales, or commercial strategy roles, with a target-oriented mindset. * Data-Led Decision Making: Strong understanding of how to interpret performance data to identify commercial trends and build actionable growth plans. * Stakeholder Management: Proven ability to build trusted relationships, influence independent restaurant owners, and lead successful business negotiations. * Strategic Market Mapping: Ability to understand a local competitive landscape and translate customer experience gaps into a structured sales strategy. * Mobility Requirements: A valid UK driving licence and use of a car, with the flexibility to balance field-based territory visits (2-3 days per week) with remote or office work. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Deliveroo

Join us in our mission to transform the way people shop and eat. Impact, innovation, and growth drive everything we do. Our Finance team plays a critical role in shaping the company’s future—allocating capital to the highest-impact opportunities, building robust financial strategies, and delivering sustainable value as we scale. This is a high-impact leadership role at the heart of our Merchant organisation. You will work directly with the Chief Revenue Officer and senior leaders to shape commercial strategy, influence key decisions, and lead the evolution of our Merchant economics—at a time of significant scale and integration with DoorDash. WHAT YOU’LL BE DOING As the Director for Merchant F&S, you act as a trusted advisor to the Chief Revenue Officer and Merchant leadership—shaping pricing strategy, optimising merchant economics, and delivering data-driven insights to support complex, high-value negotiations. You operate at both a strategic and hands-on level, driving outcomes across a large and fast-evolving business. Specifically, you will: * Lead & scale the team: Manage and develop the Merchant F&S team, building a high-performing organisation through strong coaching, clear prioritisation, and active talent development. * Own commercial impact: Partner closely with commercial leaders on major contract negotiations, bringing deep expertise on P&L implications across standard and bespoke deal structures. * Build innovative strategy: Design, standardise, and scale pricing frameworks and negotiation tools across markets and segments to drive consistency and measurable impact. * Drive DoorDash integration: Lead the integration of Merchant financials into DoorDash’s metrics, systems, and governance—creating a step-change in consistency, visibility, and performance management, and enabling more effective decision-making at scale. * Embed AI in ways of working: Elevate the Merchant F&S team by embedding AI and automation into core workflows, enhancing analytical depth, improving efficiency, and redefining how financial insights are generated and used. * Drive financial rigour: Own planning, forecasting, and reporting for Merchant-driven P&L lines, ensuring accuracy, transparency, and actionable insight to support decision-making. * Deliver cross-functional impact: Partner across Finance, Product, Operations, and regional teams to land critical initiatives and influence company-wide outcomes. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and the curiosity to grow in others: * Professional Qualification: ACA / ACCA or equivalent qualification is a plus * Industry Expertise: Significant proven experience within a high-growth startup or a relevant fast-paced industry environment. * Data-Driven Decision Making: A strong ability to use big data to solve complex problems and drive commercial decision-making. * Financial Modelling: Highly proficient in building robust, spreadsheet-based financial models to forecast and analyse business performance. * Senior Stakeholder Influence: Proven ability to influence and challenge senior stakeholders, particularly non-finance leaders, at a strategic level. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview process at this level typically includes ~5 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!