
Deliveroo · London - The River Building HQ
The Team The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in th...
The Team
The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast,
we are experts in the local markets we serve. As part of the regional UKI team, you will sign up the best restaurants in the
city/region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of
commercially experienced, individuals to help us fulfil our potential. You will work within the Greater London region and report
into the Regional Sales Manager.
The role
This is a great opportunity to become an important member of a growing business in a competitive market. You'll build
relationships with new restaurant partners in your area, improving our proposition for customers and identifying ways to continue
our fast growth. This is an excellent role for someone who enjoys building relationships.
Please note a valid driving licence and a car is preferred for the role and we are looking for candidates who are happy to travel
to different areas around Royal Tunbridge Wells & Sevenoaks, and surrounding areas. This is not a typical office job and therefore
being out on the road must be something you're comfortable with.
What you'll be doing
expert including knowing the up and coming restaurants and which restaurants customers crave most
Required Skills
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers,
restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more
convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.We
are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team,
making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and
ownership, and we are always looking for new ideas.'
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple benefits in
areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have
no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret
aversion to coriander.
Franchisee Manager, Enterprise QSR (UK and Ireland) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo's marketplace, shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand, this is the team for you. The Role As Franchisee Manager, you will be Deliveroo's main commercial presence on the ground across your region, looking after some of our largest and most complex franchise networks, including the UK's biggest QSR brands. You will be responsible for growing franchisee advertising impact, raising operational standards, and building strong relationships with franchise operators that drive real growth. You will: * Own your portfolio: You are responsible for a large, multi-brand franchisee portfolio across your region. These are your accounts. You run the relationships, you own the numbers, and you are the person operators call. * Onboard new sites: Get new franchisees and newly opened sites set up properly. As brands grow, every new operator needs to understand the platform, know the standards, and have a relationship with you before problems arrive. * Grow advertising impact: Help franchisees grow their business through Deliveroo advertising. Most operators are only scratching the surface of what ads can do, and your job is to change that through consultative conversations about driving growth. * Raise operational standards: Work with franchisees to close operations gaps that impact rider and customer experiences. You are the person who makes it happen on the ground. * Build the local promo plan: Work with each franchisee to shape the promotional activity that suits how they trade, and how they can maximise growth. * Work with the national team: What you do in the field should drive the national strategy. You will ensure the national strategy is executed with excellence across your franchisee portfolio. * Report and track: Keep your weekly tracking up to date, present your region's performance every month, and contribute to quarterly business reviews. You will be a key part of your partners success The Candidate: This role suits someone who combines genuine commercial hunger with the ability to build trust quickly across very different franchise operators, from a multi-site owner running several restaurants to a network manager covering a whole region. You are comfortable in the field, self-directed, and able to hold your own in commercial conversations without always having a senior sponsor in the room. You understand that great relationships and great commercial outcomes are not in tension. The desired skills/experiences include: * Commercial foundation: 2 or more years in field sales, territory management, account management, or franchise support. Experience working with or within QSR or franchise businesses is strongly preferred. You understand how operator economics work and how commercial decisions get made at franchisee level. * Data fluency: Confidence reading dashboards and drawing your own conclusions. You will not need a data team to tell you where your portfolio is underperforming. You will already know, and you will walk into franchisee meetings with the numbers that make the case. * Field credibility: A proven ability to build genuine relationships at business owner level. As comfortable sitting down with a franchisee owner as presenting to a regional brand director. You earn trust through preparation and follow-through, not job title. * Commercial instinct: You understand how advertising investment relates to growth, and you can make that case convincingly to a sceptical franchisee. You do not just take orders. You sell, influence, and bring partners with you on the journey. * Resilience and pace: This is a field-based role with significant travel. You thrive on variety and manage your own schedule effectively. * Team player: You take direction stakeholders, and you share what you learn on the ground quickly. The whole team is better when you bring back what you are seeing. * Organisation: Able to manage a large, geographically spread portfolio across several brands at once, knowing when to escalate, when to solve things yourself, and how to communicate clearly without creating noise. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
STRATEGY & COMMERCIAL MANAGER - COLCHESTER & CHELMSFORD Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Strategy & Commercial Manager to join our East England team. This is a hybrid role. In this role, you’ll help us build strong relationships with our restaurant partners in Colchester & Chelmsford, using data-driven insights to improve our customer proposition and accelerate local growth. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ WHAT YOU’LL BE DOING You’ll be joining the Regional Growth team. We are responsible for the commercial output of our mid-market restaurant partners across the UK and Ireland, focusing on bringing the best local selection to our customers and unlocking growth opportunities for our restaurants. Here’s what your day-to-day might look like: * Own Regional Performance: Act as the local expert and face of Deliveroo for Colchester & Chelmsford, mapping out the local sales strategy to close value proposition gaps. * Manage Top Partnerships: Lead account management and commercial negotiations for top restaurant partners, optimising their performance on our platform to drive growth. * Drive Data-Led Insights: Analytical review of restaurant and city performance data to identify strategic improvements across selection, pricing, and operations. * Expand Local Selection: Identify, pitch, and onboard top local favourite brands to Deliveroo, setting them up for long-term operational success. * Collaborate Across Functions: Partner with field-based Account Managers, Operations, and Marketing teams to maximise local hero brand growth and campaign participation. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Commercial and Sales Track Record: Proven experience in account management, sales, or commercial strategy roles, with a target-oriented mindset. * Data-Led Decision Making: Strong understanding of how to interpret performance data to identify commercial trends and build actionable growth plans. * Stakeholder Management: Proven ability to build trusted relationships, influence independent restaurant owners, and lead successful business negotiations. * Strategic Market Mapping: Ability to understand a local competitive landscape and translate customer experience gaps into a structured sales strategy. * Mobility Requirements: A valid UK driving licence and use of a car, with the flexibility to balance field-based territory visits (2-3 days per week) with remote or office work. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
3x London 1x Edinburgh 1x Manchester 1x Birmingham 1x Bristol *Urgent Hiring - Interviews will take place within the next 1-2 weeks within our London HQ, if located outside of London all travel costs will be covered* Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Rider Onboarding Associate to join our UKI team. This is a remote role with significant field-based travel, with positions available across Edinburgh, Manchester, Birmingham, Bristol, and London. In this role, you’ll work directly on the ground to source and onboard riders, ensuring our marketplace always has the right supply to meet customer demand. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Rider Enablement team. We focus on building the foundation of our marketplace by managing rider supply across the United Kingdom and Ireland, directly tackling logistics and scaling challenges to keep our fleet well-resourced. Here’s what your day-to-day might look like: * Deliver in-person onboarding: Travel across the UKI to lead face-to-face rider onboarding sessions and support operations within our regional Rider Onboarding Hubs. * Secure hyper-local supply: Target and resolve rider supply deficits in historically hard-to-source areas to maintain fleet consistency. * Manage seasonal demand: Execute targeted supply plans for peak and seasonal trading periods to stay ahead of customer and partner requirements. * Optimise onboarding processes: Partner with the Supply and Rider Onboarding teams to iterate processes, eliminate operational bottlenecks, and refine demand forecasting. * Enhance the rider experience: Collaborate with the Content & Engagement team to improve the rider value proposition and act as the subject matter expert for onboarding systems. What You’ll Need to Thrive Essential * Operational capability: Proven experience within a fast-paced environment such as technology, start-ups, food delivery, or direct experience as a Deliveroo Rider. * Autonomy and adaptability: A self-starter mindset with the ability to work solo, use your own initiative, and adapt quickly to changing field conditions and priorities. * Stakeholder communication: Strong empathetic listening and communication skills, with the ability to influence diverse internal teams and external rider applicants. * Logistical flexibility: A valid UKI driving licence and a willingness to travel extensively, including early mornings and late evenings, to support field operations. Nice to Have * Language skills: Professional proficiency in Portuguese or Arabic. * Technical tooling: Familiarity with G Suite, Slack, Looker, and Salesforce. Note: This is a 6-month Fixed Term Contract (FTC) with the possibility of extension. All travel, mileage, and accommodation expenses incurred while in the field will be fully covered by the company. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!