Aiviq - Project Manager - Professional Services

Alpha FMC

About Aiviq Aiviq is a fintech company transforming how asset managers globally process, analyse, and leverage their data. Our solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth. Position Overview As an experienced Technical Business Analyst or Implementation Engineer within the Professional Services department at Aiviq, you will take a hands-on role in the execution of implementation projects to new and existing Aiviq clients. You'll collaborate with our Sales, Product Management, Engineering and Services teams to deliver on global implementations while ensuring technical excellence throughout multiple project lifecycles. Core Responsibilities Technical Design & Problem Solving * Receive and execute on work packages for client implementation alongside an Aiviq Project Manager. * Understand the client data sources at a business and technical level and build data connectors for ingesting that data into the Aiviq solution, * Work with the Project Manager to define appropriate product and data scope requirements for new client engagements and in defining suitable acceptance criteria. * Contribute innovative ideas to advance the Professional Services offering * Create high-quality technical documentation for client specific implementation work. * Develop deep product knowledge and work with the Aiviq Product team to implement new features as well as managing and triaging client feedback on product features. * Define and execute on suitable test criteria for ensuring successful completion of project tasks. * Conduct sophisticated data analysis to draw out potential problems in implementations or to innovate in improvement to the implementation process. * Demonstrate advanced SQL skills * Work with Engineering and QA on the reporting of, resolution and client-side testing of bugs and issues.   Your Qualifications Required Experience * Previous experience as a technical business analysis, in financial services * Advanced SQL skills (Python, C# and .NET also relevant) * Database design and architectural expertise * Ability to grasp new business data domains quickly * Excellent communication skills for global stakeholder engagement * Agile development methodology experience Desired Experience * Experience with financial reporting or revenue management systems * Testing experience across complex rules engines and financial data * Experience with AI/ML implementation and/or BI/reporting solutions * Experience with Azure or other relevant cloud-based solutions What Sets You Apart * Excellent technical problem solving skills * Ability to communicate complex business or technical issues with key stakeholders * Full data literacy with ability to draw meaningful conclusions quickly * Excellence in client interaction across global markets * Track record of bringing innovation within a professional services environment * Ability to bridge technical and business requirements   What We Offer * Opportunity to shape a growing professional services operation. * Career growth within a globally expanding fintech * Collaborative, innovation-focused environment * Competitive compensation package * Professional development support Aiviq is an equal opportunity employer and values diversity in our workforce. This role will be located in London although we are a hybrid team with frequent remote working and broader flexible working options available.

Aiviq

About Aiviq Aiviq is a fintech company transforming how asset managers globally process, analyse, and leverage their data. Our solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth. Position Overview As an experienced Technical Business Analyst within the Professional Services department at Aiviq, you will take a hands-on role in the execution of implementation projects to new and existing Aiviq clients. You'll collaborate with our Sales, Product Management, Engineering and Services teams to deliver on global implementations while ensuring technical excellence throughout multiple project lifecycles. Core Responsibilities Technical Design & Problem Solving * Receive and execute on work packages for client implementation under the supervision of a Project Manager. * Understand the client data sources at a business and technical level and build data connectors for ingesting that data into the Aiviq solution, * Assist the Project Manager in appropriate product and data scope requirements for new client engagements and in defining suitable acceptance criteria. * Contribute innovative ideas to advance the Professional Services offering * Create high-quality technical documentation for client specific implementation work. * Define and execute on suitable test criteria for ensuring successful completion of project tasks. * Conduct sophisticated data analysis to draw out potential problems in implementations or to innovate in improvement to the implementation process. * Demonstrate advanced SQL and Python skills * Work with Engineering and QA on the reporting of, resolution and client side testing of bugs and issues.   Your Qualifications Required Experience * 3+ years in technical business analysis, preferably in financial services * Advanced SQL skills (Python, C# and .NET also relevant) * Database design and architectural expertise * Ability to grasp new business data domains quickly * Excellent communication skills for global stakeholder engagement * Agile development methodology experience Desired Experience * Experience with financial reporting or revenue management systems * Testing experience across complex rules engines and financial data * Experience with AI/ML implementation and/or BI/reporting solutions * Experience with Azure or other relevant cloud-based solutions What Sets You Apart * Excellent technical problem solving skills * Ability to communicate complex business or technical issues with key stakeholders * Full data literacy with ability to draw meaningful conclusions quickly * Excellence in client interaction across global markets * Track record of bringing innovation within a professional services environment * Ability to bridge technical and business requirements   What We Offer * Opportunity to shape a growing professional services operation. * Career growth within a globally expanding fintech * Collaborative, innovation-focused environment * Competitive compensation package * Professional development support   Aiviq is an equal opportunity employer and values diversity in our workforce. This role will be located in London although we are a hybrid team with frequent remote working and broader flexible working options available.

Alpha FMC

ABOUT AIVIQ Aiviq is a cutting-edge fintech company revolutionising financial services and asset management. We empower the world's leading asset managers with data-driven insights and innovative technology solutions. Our cloud-based platform transforms complex financial data into actionable intelligence, addressing critical challenges in client data quality and insights. Serving global asset managers overseeing trillions in Assets under Management, we're at the forefront of financial technology innovation. ABOUT THE OPPORTUNITY We’re investing in our Customer Services capability, both by building out the team and implementing the tools to be able to deliver industry leading service to our customers in a scalable and sustainable way. We are looking for a Senior Customer Services Analyst to build out our Customer Services capability. Successful candidates should be highly customer focused with strong communication and a problem-solving mindset. Successful candidates should also be able to support the diagnosis and resolution of complex customer data and system challenges. WHAT YOU WILL BE DOING Our Customer Services team provides day-to-day support and proactive data quality monitoring to ensure customer satisfaction. Your key responsibilities will be to: * Chair regular meetings with Aiviq’s Investment Manager customers; understanding how they can use Aiviq’s products to achieve success * Trouble-shoot system failures and investigate customer queries * Build and maintain data connectors for existing and/or new data sources * Support release testing on new features and enhancements prior to customer releases * Ensuring that process documentation is kept up to date * Work with other teams at Aiviq to automate Customer Services activities WHAT YOU WILL NEED * A strong technical skill set coupled with experience of working in customer facing roles * Proficiency in SQL and experience of supporting or developing computer systems * Experience with undertaking analysis of complex data or technical issues, and managing technical teams to resolve issues * Strong data analysis skills * Excellent written and verbal communication skills * Strong organizational skills and attention to detail * Willingness to work independently with minimal supervision, taking initiatives to address challenges * Experience with the Microsoft Office suite (particularly Excel) and data analysis skills * Experience in Asset Management industry is preferred but not mandatory WHAT WE LOOK FOR * A passion for customer success and building strong, long-lasting customer relationships * Strong team-oriented leadership skills and proven track record managing others * A desire to foster a culture of collaboration and teamwork, embodying Aiviq’s core values of collaboration, openness, innovation and respect in all interactions * People who think differently, bring an open mind and diversity of thought WHAT WE OFFER * Growth opportunities in a supportive, collaborative environment * Exposure to cutting-edge fintech, cloud-based technologies, and AI-augmented workflows * Work on critical data quality challenges for leading asset managers * Mentorship from experienced product managers * Competitive salary, benefits, and flexible working arrangements * Clear career progression pathway in a growing fintech company ABOUT AIVIQ Aiviq is growing UK-based FinTech, specialising in developing SaaS products for the world's investment Managers. We are part of Alpha Financial Markets Consulting Plc, a leading global provider of specialist consultancy services to the financial services industry.