Business Director – Moshi (Carwow Creative Agency)

Map Project Office

At Map Project Office, we design products that make life feel simpler, smarter, and more human. From everyday objects to next-gen tech, our work sits at the intersection of design and innovation. We turn bold ideas into things people love to use. But what really defines Map is our culture. We’re a curious, collaborative team who believe the best ideas come from working openly together. Whether it’s partnering with start-ups or world-leading brands, we thrive on solving tough challenges and pushing design in new directions. We are looking for an experienced Senior Account/Project Manager to join our team. Reporting to the Business Director, you will play a key role in managing and growing client relationships across the studio, ensuring projects are delivered successfully while maintaining strong commercial performance. Working closely with senior creative counterparts, you will lead projects from brief through to completion, balancing client needs with project scope, timelines, and budgets. This is an exciting opportunity for a confident, proactive account leader who enjoys building trusted partnerships, spotting opportunities for growth, and helping teams do their best work. Key Responsibilities * Manage multiple projects from initial brief through to completion, ensuring delivery on time, within scope, and within budget. * Act as the primary client contact for assigned accounts, building strong and lasting relationships. * Work closely with creative teams to develop commercially viable responses to client briefs. * Create clear, detailed proposals and scopes of work in collaboration with creative counterparts. * Monitor project health, revenue, and pipeline, providing regular updates to the Growth Director. * Identify opportunities to grow existing accounts and support new business activity. * Lead new business conversations, presentations, and responses to RFPs and RFQs alongside senior creative team members. * Take ownership of the financial performance of assigned accounts, including forecasting, budgeting, invoicing, and change control. * Work with the Resource Manager to ensure projects are appropriately staffed while maintaining healthy margins. * Ensure all project administration is completed to a high standard, including agendas, meeting notes, project plans, and purchase orders. * Support and mentor junior team members, contributing to their development and growth. * Play an active role in shaping and maintaining Map’s studio culture Essential Skills & Experience * Proven experience in an Account Manager or Senior Account Manager role within a creative, design, branding, or agency environment. * Strong project management skills with the ability to manage multiple workstreams simultaneously. * Excellent client relationship and stakeholder management skills. * Commercially minded with strong financial acumen and experience managing project budgets. * Experience working closely with creative teams and navigating creative processes. * Exceptional organisational skills and attention to detail. * Positive, proactive, and solution-oriented approach. * Comfortable working independently while collaborating effectively across teams. * Confidence in challenging assumptions, solving problems, and taking ownership of outcomes. * Strong communication and presentation skills. If you're a commercially savvy relationship-builder who thrives in a creative environment and enjoys bringing people, ideas, and projects together, we'd love to hear from you. About map project office map project office (part of WPP) is an industrial design studio defining new ways of interacting with technologies. We take a strategic approach to designing products, systems, and spaces. We work across diverse fields and multiple scales, from small, everyday objects to visionary systems. At the core of every project is our curiosity about the interplay between people and technology. Our process is rigorous, strategic, and exploratory. With our in-house workshop, we translate ideas into physical prototypes by hand to quickly learn and iterate. At map, we design through making. We partner with ambitious clients at the forefront of their field, from exciting start-ups to global brands. Together, we expand the possibilities of people–technology relationships, designing meaningful human interactions that shift how we live. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. About the team Bringing medicine to patients is complex, expensive and high-risk. Faculty’s Life Science’s team is concentrated on building AI solutions which optimise the research and commercialisation of life-changing therapies. We partner with major pharma firms, academic research centres and MedTech start-ups to design and deliver solutions which address critical healthcare challenges, and help to democratize health for all. About the role As a Customer Director, you’ll play an influential role in growing our most impactful accounts. You will act as a strategic partner to our Life Sciences clients, helping them supercharge their operations and end-user engagement through AI-powered decision-making. Leading a high-performing team of delivery and engagement specialists, you’ll oversee complex commercial negotiations, ensure the successful delivery of cutting-edge Applied AI solutions, and build key relationships which position Faculty as the global leader in AI-driven transformation. #LI-PRIO What you'll be doing * Driving revenue growth; identifying strategic opportunities to expand current accounts and onboarding new clients within your sector * Developing and implementing robust strategic account plans that align Faculty’s AI solutions with client business objectives * Leading commercial negotiations and partnering with the Business Unit Director on accurate sales planning and forecasting * Building trusted relationships with senior budget holders and C-suite stakeholders to ensure high levels of client satisfaction and retention * Managing and mentoring cross-functional commercial teams * Representing Faculty at industry events and networking forums to build a reputation as a thought leader in AI-driven transformation * Collaborating with technical teams to translate complex data concepts into innovative use cases that solve real-world client problems Who we're looking for * You’ve managed senior, complex stakeholder relationships in the Life Sciences industry - some experience in consulting preferred * You have experience leading large-scale AI/digital transformation projects * You possess a strong business development mindset with experience in sales methodologies and the end-to-end management of deal processes * You are a practical problem solver with the forensic skills to scope a problem, identify client needs and implement effective solutions * You are a compelling communicator - comfortable collaborating with technical experts and translating data-oriented concepts for non-technical audiences. * You bring experience in team mentorship and coaching * You have demonstrated capability to balance multiple strategic projects simultaneously, while maintaining a focus on quality and commercial impact Our interview process 1. Talent Team Screen: 40 mins 2. Introduction Interview: 60 mins 3. Commercial Interview: 60 mins 4. Leadership and Principles interview: 60 mins 5. Meet the MD, Commercial: 30 mins OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM In our Professional and Financial Services Business unit, we bring everything we have learned in more than a decade of Applied AI, and use it to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help financial institutions become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for impactful innovation and are proud to set the gold-standard for marrying technical excellence with safe deployment. #LI-PRIO ABOUT THE ROLE As a Principal Data Scientist at Faculty, you will serve as a technical leader and domain expert who owns and drives the delivery of the most technically complex, high-impact projects and programmes for our most important clients. You also will set the technical direction for the data science team, mentor, and develop them so our data scientists remain best in class. This position focuses on deep individual contribution and technical excellence, influencing the broader data science community at Faculty. WHAT YOU'LL BE DOING: * Serving as a technical authority on machine learning, Generative AI, and other advanced data science methods to deliver innovative and impactful solutions. * Leading the development of shared resources, frameworks, and best practices adopted across teams and the company. * Contributing to the scoping and bid processes for large-scale, high-stakes projects, influencing client decisions with technical expertise. * Owning a portfolio of work within a specific sector, applying expert knowledge to deliver exceptional value to clients. * Leading and mentoring project teams and direct reports, ensuring the successful delivery of high-value and complex projects. * Acting as a thought leader, publishing papers, and presenting at industry and scientific conferences to amplify a distinctive AI vision for our clients WHO WE'RE LOOKING FOR: * You bring demonstrable technical ability, creativity and flexibility from your extensive experience (in academia , industry or both) as thought leader in this space * You’ll have prior experience working in or for financial services clients, with standout examples where you’ve led the delivery of distinctive applications that have driven commercial impact * You bring broad knowledge across a range of machine learning techniques, including experience building Generative AI and agentic AI applications with Large Language Models * You have advanced coding skills in Python and proven experience building and maintaining scalable codebases. * You enjoy mentoring junior colleagues and have prior direct management experience, inspiring them to continually stretch and grow their technical skill. * You are highly proficient in strategic problem-solving and communicating solutions to non-technical audiences, able to select appropriate solutions and balance innovation with practical implementation. THE INTERVIEW PROCESS 1. Talent Team Screen (30 minutes) 2. Introduction to Business Unit Director (30 minutes) 3. Take Home Technical Assessment 4. Technical Interview (90 minutes) 5. Commercial & Principles Interview (90 minutes) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.