Business Process Owner Sales - Securitas Technology Europe

Voi Technology

YOUR MISSION AT VOI As a Senior Operations Strategy Manager for London, you will focus on the strategy & execution of our in-field operations, support the fleet organisation in delivering operational excellence across set KPIs, and ensure successful city launches and completion of long-term improvement projects. In this role, you will report directly to the Country Manager and collaborate closely with the rest of the local Operations team, the Fleet team and third-party logistics providers (3PLs) and contribute directly to the continued success of our operations in both countries. This will include: * Defining & shaping the strategy, performance metrics and dashboards for the in-field operations in London * Driving strategic and data-driven decision-making to improve operational excellence and KPIs (e.g. backlog, cost per repair, repair efficiency, uptime). * Being the POC for 3PLs, managing the process and relationship from sourcing to contract negotiation, and collaborating with Fleet Managers to manage performance monitoring and follow up  * Drive budgeting, forecasting and performance tracking. * Manage PMO-type operations projects to ensure successful * Supporting the Fleet & Site Managers on execution, and acting as the bridge between central and local teams to continuously drive compliance and improvements of our processes. * Collaborating closely with the Operations team in London, and working proactively to spot improvement opportunities to maximise efficiency, revenue and overall success of our operations in the region. WHAT YOU NEED TO EMBARK We are looking for a structured and analytical problem-solver with the ability to drive progress independently, lead effective collaboration with diverse stakeholders, and adapt quickly to changing priorities. In addition to being professionally fluent in English, we believe the right person has:  * Bachelor's in business, economics, engineering or similar * 5+ years of experience in operations or strategy from consulting or a hyper-growth start-up environment * Strong analytical capability and proficiency in conducting analysis, identifying underlying drivers, and delivering actionable insights * Experience from leading projects and driving the implementation of improvements in collaborating with multiple stakeholders WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator * Get “skin in the game” through our employee options program and have a direct impact on the company’s success in UK * Enjoy unlimited free Voi rides * Work together with inspiring, motivated and fun colleagues towards a common goal * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Voi Technology

YOUR MISSION AT VOI As Head of Public Policy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s policy strategy across the region, driving regulatory and political engagement to support business growth. In this role, you will drive key regulatory and political processes, build strong relationships with stakeholders, and work closely with local and central teams to ensure Voi remains the obvious choice for cities tendering for micromobility services. Your responsibilities include: Strategy & Policy Development: * Developing and implementing the UK policy strategy in collaboration with the UK GM, the local team and other central stakeholders. * Leading policy development work by outlining regulatory positions, interpreting new rules and producing clear material to support engagement in the UK and Ireland. * Working with Analytics and Product teams to strengthen Voi’s evidence base and advocacy positions. Tender & Market Readiness: * Identifying, monitoring and preparing for tenders across the region, ensuring the right policy positioning. * Engage proactively with city and regional authorities to shape upcoming mobility tenders and secure opportunities for participation. * Collaborating with Product, Operations, Legal, and Tender team to align regulatory positions and support readiness for upcoming rules. Public Relations: * Accountability for our public relations including setting strategic direction with our PR agency. * Driving proactive PR to drive media stories to help us achieve our policy and commercial objectives. Stakeholder Engagement & Advocacy: * Owning and developing senior political, technical and administrative relationships across the UK & Ireland, ensuring early insight into regulatory developments. * Representing Voi in consultations, conferences and working groups ensuring consistent and professional presentation of Voi’s positions. Compliance & Internal Alignment * Maintaining oversight of compliance matters in the region, and preparing internal processes for regulatory change. Leadership & Cross-Market Influence: * Lead, manage and develop the local policy team, setting clear goals, supporting development and aligning work with Voi’s strategic priorities. * Contributing as a senior leader to global policy discussions, sharing insights from the UK & Ireland to support alignment across markets. WHAT YOU NEED TO EMBARK We are looking for an analytical, commercially minded and strategic policy expert with a strong understanding of the UK & Irish political and regulatory landscape. You can translate business objectives into policy priorities, build trusted relationships, and navigate complex political environments in a fast-changing industry. In addition to this, we believe the right person has: * A Bachelor degree in Law, Political Science, Public Policy, Business, Economics, Communications or similar. * Professional fluency in English. * Experience in public affairs within mobility, transport, tech or other policy-driven sectors. * Strong understanding of the UK political environment and experience influencing regulatory and political processes. * Ability to use data and evidence in policy development and advocacy. * Skilled in drafting regulatory positions, consultation responses and policymaker-facing arguments. * Experience leading complex cross-functional work with local and central stakeholders. * Experience managing direct reports and developing teams. * Experience from using AI in a specialised, role specific way, and adapt workflows. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups. * Get “skin in the game” through our employee stock options program and influence policy development in the UK & Ireland. * Work with inspiring, motivated and fun colleagues towards a shared mission. * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution. At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.

Voi Technology

As Market Development Manager you will be accountable for building and managing effective and lasting relationships with local decision makers and public transport authorities in Scotland, while working continuously to develop the service design, rider experience, and commercial performance in the region. In this role, you will collaborate closely with the local Policy and Operations team and other central stakeholders to grow Voi’s footprint and ridership in existing and new markets within Scotland. YOUR MISSION AT VOI * Build strong ties with key stakeholders (public transport authorities, city administrators, project managers, associations and partner companies). Run events and initiatives with the local public policy team to lift performance against city priorities and grow our footprint in existing markets. * Weigh up new market entry opportunities on commercial viability, regulatory readiness and strategic fit. * Represent Voi to towns and cities exploring shared micromobility, and lead pre-tender and tender work to make us the obvious choice. * Lead commercial and contractual negotiations with cities, securing sustainable terms that balance regulatory expectations with financial goals. * Act as the main point of contact for city stakeholders. Develop solutions that keep us compliant, address concerns and balance user experience with strong relationships with decision-makers. * Use data, analytics and market research to spot opportunities and improvements in operational efficiency and performance. * Own the city-level P&Ls and understand what really drives financial performance in each market. * Where relevant, work with competitors in the same cities to strengthen our shared footprint and compliance. * Partner with central growth and product teams on pricing and product strategy, balancing growth and profitability with policy and city needs. * Work closely with the local team to spot opportunities and lead projects that drive change. * Feed learnings from local markets back to central teams to sharpen playbooks, processes and frameworks. WHAT YOU NEED TO EMBARK * Bachelor or Master of Science in business, economics, engineering or similar would be a plus. * Professional fluency in English, both written and spoken. * 3-5 years of experience in policy, government/enterprise key account management, operations or strategy, as a consultant or in a fast-paced environment. * Experience from negotiating and effectively managing external stakeholders, e.g. partners, government and media. * Experience from managing complex cross-functional projects and taking multiple diverging stakeholder needs into account. * Excellent communication and presentation skills, with the ability to quickly adapt the messaging to a diverse audience. * Ability to work with analysis of large data sets using google-sheets or Excel. * Experience from working closely with a P&L, budgets, and business cases. * Flexibility to travel regularly to Scotland. WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to: * Join Europe’s #1 micromobility operator * Get “skin in the game” through our employee options program and have a direct impact on the company’s success in the UK * Enjoy unlimited free Voi rides * Work together with inspiring, motivated and fun colleagues towards a common goal * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution. * At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.