Creators Coordinator

Carwow

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! WHY JOIN US? Shortlisted in the prestigious Culture 100 list of the top Growth companies to work for by Hyer; we also recently raised $52m in funding led by global venture capital firm an early backer of LinkedIn and Shopify, Bessemer Venture Partners, to accelerate our growth plans! As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE Your job is to keep our office great and take operational ownership of our London HQ! You will be the face of the office and the go to person for all things office related. Working closely with our Global Office Manager & EA, you will independently drive the daily operations of a fast paced, hybrid workspace. You will bridge the gap between front of house excellence and vendor management to ensure a seamless workplace experience whilst creating an inspiring and enjoyable space for employees and VIP visitors alike. WHAT YOU’LL DO * Manage and maintain the Carwow reception and front of house area, ensuring it looks fresh at all times and create the best office environment for Carwow employees and visitors * Guest and new joiner management, ensure workspace readiness for all London based new starters * Main point of contact for the on site building management team including front of house, security and loading bay. Manage incoming and outgoing post, courier services, and deliveries * Manage safety and security of the office, organising staff and visitor access * Oversee and implement health and safety protocols across the London office, conducting regular floor walks to proactively log maintenance issues and mitigate hazards * Oversee calendar bookings and optimise meeting room use, ensuring rooms are presentable and tech setups are ready and functional for internal and hybrid meetings * Act as the primary onsite contact for office vendors - including cleaning, catering partners, office supplies, and waste management in order to maintain high workplace standards * Manage day to day office facilities, arranging repairs and managing contractor access permits * Autonomously track, budget, and order office provisions, stationery, and kitchen supplies to keep the HQ fully stocked for peak days * Provide ad-hoc administrative support and handle other ad-hoc duties when needed to assist the Global Office Manager on larger workplace initiatives and day to day tasks for our other offices across the UK, Porto, Madrid and Munich WHAT YOU’LL NEED * Previous experience in an Office Coordinator/Assistant, Workplace Assistant, or high end Front of House role within a fast-paced tech, media, or creative corporate environment * Exceptional multitasking skills with the ability to balance daily desk responsibilities with physical floor management * A master problem solver who enjoys taking the initiative to fix issues before they disrupt the team * Excellent communication skills to build strong relationships with local employees, cross border colleagues, and external contractors * Required to work 4 days a week, 8:30am - 5:00pm from our London Office, with flexibility around evening team events INTERVIEW PROCESS * Step one: Interview with People Team * Step two: Interview with our Global Office Manager & Executive Assistant WHAT’S IN IT FOR YOU * Competitive salary to fund that dream holiday to Bali * Matched pension contributions for a peaceful retirement * Share options - when we thrive, so do you! * Vitality Private Healthcare, for peace of mind, plus eyecare vouchers * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Enhanced holiday package, plus Bank Holidays * 28 days annual leave * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Work from abroad for a month * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for * Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Carwow

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024, we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done! PEOPLE TEAM @ CARWOW Our fast-paced and ambitious People team is dedicated to giving every employee a ‘wow’ experience as we work toward our goal of becoming a top 10 start-up to work for. We are looking for a mid-level People Business Partner to join our award-winning, growing team across our four territories: the UK, Germany, Spain, and Portugal. Reporting to the Lead People Business Partner, this is a unique and exciting opportunity to play a pivotal role in shaping carwow’s growth as a strategic partner and trusted advisor to both the business’s leadership team and its employees. YOUR MISSION Your mission is to provide exceptional support to your assigned Business Units by becoming an expert in their departments. You will understand their individual needs and provide tailored strategic support to help them achieve their goals. As a strategic partner, you will work across our three pillars of People Business Partnering: performance, delivery & execution, and engagement, to enable, elevate, and empower our employees and leaders. KEY RESPONSIBILITIES * Provide comprehensive support to your division by understanding their departmental goals and delivering tailored strategic assistance. * Provide efficient and effective solutions to problems raised by stakeholders in a discreet and timely manner. * Drive a high-performance culture through effective performance management processes, such as talent mapping and performance review processes. * Support organisational growth and development through guidance on organisational design, succession planning, and learning and development. * Handle the majority of employee relations cases autonomously, with support from the Lead People Business Partner for more complex cases. * Gather and transform data into evidence-based insights to aid continuous improvement. * Collaborate and deliver a range of exciting People projects that vary based on company needs. * Guide change management initiatives within the business, providing clarity and reassurance throughout. * Work with the Senior Culture and Inclusion Manager to build targeted engagement plans and embed inclusive and equitable practices. KEY REQUIREMENTS * Experience working as a People Business Partner or a competent Advisor/Coordinator within a People team. * Demonstrated knowledge of business partnering principles, such as coaching, support tools, feedback exchange, and talent management. * Confidence in handling the majority of employee relations cases. * A strong communicator who can adapt their style to suit different stakeholders. * High emotional intelligence to manage sensitive situations effectively and with discretion. * Strategic thinker who can anticipate future company needs and plan initiatives accordingly. * Ability to balance data and process with unique circumstances to achieve the right outcome in each case. * Possess a base-level understanding of technical knowledge such as employment law and have a curiosity to learn more. BONUS POINTS * Have worked in a fast-paced scale up environment, ideally within a Marketing & Media business. * Experience using data and anecdotal evidence to influence business decisions. * A natural leader who can inspire, influence and guide others. * An advocate for diversity, equity, and inclusion (DE&I). * Experience using Hibob previously. * Experience with a global team, specifically any experience supporting a German, Spanish or Portuguese market. INTERVIEW PROCESS * Introductory call with our Talent team * Interview with Lead People Business Partner * Interview with Head of People * Culture and Values Interview WHAT’S IN IT FOR YOU * Competitive comp package * 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! * Employee-friendly share options * Pension scheme via Royal London - up to 5% company contribution * Vitality private healthcare insurance * Life Assurance - 4x annual salary * Monthly coaching sessions with Spill - our mental wellbeing partner * Inclusive parental, partner and shared parental leave, including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * 'Work from abroad for a month' annual scheme * Generous learning and development budget * £500/€550 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

XYZ Reality

Job title: Customer Success Manager Department: Customer Success Location: London/Europe – Extensive travel required ABOUT XYZ REALITY ────────────────────────────── XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom — a smart, site-safe headset/hardhat — but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. THE ROLE ────────────────────────────── Customer Success Managers are the face of XYZ Reality for our clients. They make people feel the product. This role is for someone who has spent years in construction delivery — in Electrical Engineering, CSA, Project Controls, or Commissioning — and knows the industry inside out. You'll use that hard-won experience to connect with site teams on their level, understand their pressures, and show them how XYZ Reality helps them deliver better. You're not a software salesperson. You're a construction professional who has found a better way. You'll spend a lot of time on sites, working directly with project teams and building the kind of trust that only comes from actually having lived it. But you'll also need to hold your own in a room with VPs and senior client stakeholders — translating field reality into business value. If you love construction but are frustrated with the way things have always been done, and you're genuinely curious about where technology can take the industry — this role was built for you. KEY RESPONSIBILITIES ────────────────────────────── • Own the day-to-day client relationship across your assigned projects — acting as the primary point of contact for site teams, project managers, and senior stakeholders to ensure they are getting full value from the XYZ platform. • Drive on-site adoption of the XYZ platform — working directly with field teams to embed the service into daily workflows, remove adoption barriers, and ensure the product is genuinely improving how work gets done. • Be the bridge between site and senior leadership — translating on-the-ground performance, issues, and wins into clear reporting and insight for client Project Directors, Construction Directors, and VPs. • Identify risks to client satisfaction or adoption early — flagging issues proactively, coordinating with internal teams to resolve them, and maintaining a high standard of delivery across every project touchpoint. • Support commercial growth — contributing to account retention and expansion by building strong relationships, demonstrating measurable delivery impact, and partnering with the Commercial team on client conversations. • Feed real-world insight back into XYZ — sharing client feedback, site observations, and adoption patterns with Product, Operations, and Leadership to help shape how the platform and service evolves. REQUIRED QUALIFICATIONS ────────────────────────────── • Proven background in construction delivery with specialism in one or more of: Electrical Engineering, Civil / Structural / Architectural (CSA), Project Controls, or Commissioning — on major programmes. • Hands-on site experience that gives you genuine credibility with field teams, combined with the communication skills to engage effectively with senior client stakeholders up to VP level. • Comfortable with extensive travel to project sites as a core part of the role — this is a field-facing position, not a desk job. • Curiosity about technology and genuine openness to learn — you do not need to be a tech expert, but you need to believe that better tools can change how construction gets delivered. KEY EXPERIENCE & SKILLS ────────────────────────────── • Deep construction specialism — Electrical, CSA, Project Controls, or Commissioning • Naturally builds trust with site teams & senior stakeholders alike • Clear, confident communicator from Sub-Contractor to VP • Client-focused with a drive to deliver measurable value • Curious about technology & motivated to learn • Resilient, adaptable & thrives in a fast-moving environment BENEFITS ────────────────────────────── 🏝️25 days annual leave + public holidays 🩺Private healthcare with Vitality 🎄Christmas shutdown days on top of leave allowance (2–4 per year usually) 🚇Office located within a 5-minute walk from Angel station 🏠Hybrid working 🪙Biannual salary reviews 🥳Summer & Christmas staff parties 🍣Free lunch bought in and after-work gathering/drinks every other Thursday in the office 💰Employee referral scheme 🚀Make a real-world impact of revolutionising the construction industry