Delivery Solutions Architect

Databricks

CSQ427R196 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.  The impact you will have: * Engage with Solutions Architects to understand the full use case demand plan for prioritised customers * Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts * Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks * Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations * Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise * Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals * Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs * Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: * Main use cases moving from ‘win’ to production * Enablement / user growth plan * Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) * Organic needs for current investment (e.g. cloud cost control, tuning & optimization) * Executive and operational governance * Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: * 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers * Programming experience in Python, Spark and Databricks (or similar data platform) * Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role * Understanding of solution architecture related distributed data systems * Understanding of how to attribute business value and outcomes to specific project deliverables * Technical program, or project management including account, stakeholder and resource management accountability * Experience resolving complex and important escalation with senior customer executives * Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects * Track record of overachievement against quota, Goals or similar objective targets * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

FEQ327R184 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.  The impact you will have: * Engage with Solutions Architects to understand the full use case demand plan for prioritised customers * Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts * Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks * Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations * Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise * Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals * Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs * Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: * Main use cases moving from ‘win’ to production * Enablement / user growth plan * Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) * Organic needs for current investment (e.g. cloud cost control, tuning & optimization) * Executive and operational governance * Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: * 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers * Programming experience in Python, Spark, Databricks or similar Data Platform  * Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role * Understanding of solution architecture related distributed data systems * Understanding of how to attribute business value and outcomes to specific project deliverables * Technical program, or project management including account, stakeholder and resource management accountability * Experience resolving complex and important escalation with senior customer executives * Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects * Track record of overachievement against quota, Goals or similar objective targets * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

FEQ427R168 At Databricks, our core values are at the heart of everything we do. Creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. As a recognised thought leader, you will be measured by your impact and contributions to impactful initiatives, such as leading SME teams and delivering regular presentations at conferences and industry events. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: * Lead and manage complex enterprise and strategic customer accounts, ensuring exceptional customer satisfaction and value delivery. * Serve as a role model within Field Engineering, embodying Databricks' core principles and acting as a recognised leader. * Collaborate with Field Engineering leadership to mentor and guide the development of Solutions Architects and Senior SAs, fostering team growth. * Enhance Databricks' technical community presence by developing impactful customer-facing materials and leading workshops, seminars, and industry events. * Contribute to the development and implementation of regional best practices and efficient processes to improve team effectiveness. * Cultivate a strong internal network within Databricks, building key relationships with stakeholders across various specialist and product teams. What we look for: * Extensive experience in navigating complex customer engagements and the sales lifecycle within a technical pre-sales environment. * Proven ability to lead strategic business discussions with C-level executives to build strong relationships, orchestrate internal teams, and influence outcomes that drive long-term customer success. * Strong aptitude for identifying and prioritising key business use cases, strategic resource allocation, and investment strategies to maximise impact. * Understanding of core programming concepts and a willingness to engage with data and analytics technologies at a conceptual level. * Experience guiding customers through complex evaluations and a solid understanding of public cloud platforms. * Expertise in developing and articulating compelling solutions for diverse customer needs and effectively positioning Databricks in a competitive landscape.   About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.