Engagement Manager

Stripe

WHO WE ARE  ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. WHAT YOU'LL DO As an Engagement Manager at Stripe, you will drive Stripe's future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions. Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe's proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe's solutions rapidly while delivering immediate impact and measurable value. RESPONSIBILITIES * Own all facets of the relationship with the user — Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe's most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making. * Accelerate time to value — Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe's products into the user's application/technical architecture, test and change management strategies and transformation timelines. * Deliver Program / Project Management expertise & innovation — Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe's products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and its associated tools, templates and processes. * Manage scope, time, cost and quality — The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes. * Mitigate and Manage risk — Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe's Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities. * Provide Program / Project Governance — Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the user's assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan. * Close out the project — Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support. * Engage as part of a thriving internal Engagement Management Community — Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our users through high impact and complex implementations of Stripe's payment infrastructure. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of experience working with enterprise-level strategic users on complex technology or business transformation programs with a track record of top performance or a related field * Ability to understand complex business requirements and craft tailored solutions * Ability to quickly learn and explain technical concepts to Stripe's largest users in a way which they will understand. Some may be deeply technical. Others may be more business focused, so you'll need to talk to users in a language they can understand * Proven program management skills and experience * Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working * Ability to recognize repeated user-facing issues and build scalable solutions * Superior verbal and written communication skills * Ability to operate independently in a highly ambiguous and fast-paced environment * Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the user side to drive towards an agreed outcome * Experience in working with or in complex enterprise organizational and decision making structures * An ability to work collaboratively with and influence Stripe's Product and Engineering teams to advocate for our users and continuously shape the forward roadmap of Stripe's applications * Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive program clarity, alignment and outcomes PREFERRED QUALIFICATIONS * This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment. * Industry certifications to ensure project success. Typical certifications include: * Certified ScrumMaster * PMP or PRINCE2 Certification * Prior experience in the payments industry * A familiarity with the integration and testing of APIs

Thoughtworks

Principal Engagement Architect London, UK Principal Engagement Architects at Thoughtworks are the delivery and solution leaders for AI-native advisory engagements. This role combines the responsibilities of an engagement manager, product leader, and systems thinker. You will dictate how high-level strategy translates into working solutions and measurable outcomes.  You sit at the center of the engagement, connecting client intent, business outcomes, and execution reality to break down doors, get engagements started, and set up our delivery teams for success. By balancing strong opinions with high intellectual curiosity and flexibility, you bring integrity to technology, driving innovation at the absolute edge of AI strategy. JOB RESPONSIBILITIES * You will own the delivery of outcomes by translating client goals into clear workstreams, milestones, and outputs, driving the “last mile” from idea to implementation. * You will structure and drive AI-native advisory engagements, breaking down complex, ambiguous problems into clear, actionable components across team members, AI agents, and client stakeholders. * You will orchestrate AI-native delivery, designing how AI is used across analysis, scenario modeling, workflow generation, and documentation while effectively managing output quality. * You will ensure quality and coherence across the engagement, reviewing outputs for logical consistency, business relevance, and technical feasibility to build a cohesive narrative. * You will interface directly with client delivery leadership (such as CTOs, CIOs, and program leads), translating advisory recommendations into practical execution paths and navigating tradeoffs in real time. * You will proactively manage risk and execution reality, identifying technical, organizational, or commercial delivery risks early and adjusting the approach to maintain progress. * You will build reusable delivery patterns, capturing and refining repeatable workflows, engagement models, and decision frameworks to expand our library of AI-native advisory assets.   JOB QUALIFICATIONS TECHNICAL SKILLS * You have 8–15 years of experience in consulting and strategy, with a strong background in technology and a proven transition into the advisory and strategy space. * You are highly comfortable with extensive pre-sales work, including pricing engagements and putting together proposals, pitch decks, RFIs, and RFQs. * You are comfortable with new AI tooling, possessing the ability to design workflows around AI, evaluate the confidence of AI output, and continuously enhance your technical skills over time. * You are an expert in systems thinking, allowing you to analyze how business processes, technology, data flows, and end-to-end dependencies fit together.   PROFESSIONAL SKILLS * You thrive in a collaborative, non-hierarchical environment that values transparency, openness, feedback, and continuous change. * You have a natural ability to navigate complex stakeholder landscapes, establishing and nurturing relationships while communicating clearly and concisely with senior business and technology leaders. * You possess a high degree of intellectual curiosity and a structured approach to problem-solving, enabling you to think in hypotheses, tradeoffs, and outcomes. * You understand how to balance AI capabilities with human oversight, knowing how to apply human judgment to direct AI tools effectively and move past anodyne outputs.   OTHER THINGS TO KNOW LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.     RESPONSIBLE USE OF AI IN RECRUITMENT At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.   ABOUT THOUGHTWORKS Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary. See here our AI policy.

Datadog

Datadog’s Partner Marketing Team is looking for a Partner Marketing Manager to drive strategic marketing initiatives with our Cloud Service Providers and Channel Partners in EMEA. In this role, you will own and execute marketing programs designed to increase partner engagement, generate leads, and expand awareness of Datadog’s solutions within the cloud provider and channel ecosystem. This position offers a high-impact opportunity to collaborate with cross-functional teams and senior leadership while shaping Datadog’s presence with our ecosystem of partners.   At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.   What You’ll Do: * Develop and execute regional partner marketing programs, including webinars, demand generation campaigns, enablement sessions, industry events, and social media initiatives to drive engagement. * Lead co-marketing efforts with AWS, Google Cloud and Microsoft Azure to position Datadog’s solutions effectively within the cloud partner ecosystem. * Collaborate closely with global marketing, product marketing, and sales leadership to prioritize initiatives with the highest business impact. * Understand and work within regions and stakeholders across Europe, Middle East and Africa * Track and analyze the effectiveness of partner marketing initiatives, reporting on key performance metrics through internal and external quarterly OKRs to ensure continuous optimization. * Build our channel partner go to market strategy within specific regions across EMEA   Who You Are: * 4-6 years of experience working in marketing; partner marketing and/or high-tech B2B marketing preferred * Fluent in English (Datadog’s business language). French or German nice to have. * Demonstrated success in marketing roles that are external-facing * Demonstrated success generating leads and meeting targets with digital or in person campaigns * Strong project management skills * Ability to work cross-functionally with internal teams and feel comfortable interacting with and presenting to senior leadership * Excellent written and verbal communication skills with a proven ability to influence others * You have experience with Salesforce or similar CRM tools * Comfortable utilising AI in daily work * This role requires 3 days a week in office in Farringdon * Ability to travel 20% of the time   Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth: * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing  * Intra-departmental mentor and buddy program for in-house networking  * An inclusive company culture, opportunity to join our Community Guilds * Generous and competitive benefits package * Continuous career development and pathing opportunities    Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.