Engagement Manager, SMB

Techary

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach.  Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation.   THE ROLE   We are seeking a high-performing Commercial Account Executive (Hunter) to drive net-new logo acquisition within the Commercial and SMB sector. This role is focused on originating, qualifying, and closing new opportunities, owning the full sales lifecycle from initial engagement through to contract signature. You will be highly commercially driven, comfortable operating in complex enterprise environments, and motivated by building pipeline and winning new business. Success in this role will come from proactive outbound prospecting, relationship-led selling, and effectively leveraging partner ecosystems and vendor alliances. You will work closely with internal pre-sales, delivery, and vendor specialists to position Techary as the trusted partner for large-scale, transformational IT initiatives.   KEY RESPONSIBILITIES:   * Close outbound opportunities generated by SDRs, from discovery through to proposal and signature * Run a full-cycle sales process including qualification, stakeholder mapping, demos, commercial proposals, negotiation, and close * Lead customer conversations around IT strategy, security, cloud adoption, and managed services outcomes * Build strong relationships with decision makers including IT Managers, Heads of IT, Ops leaders, and Finance/Procurement * Collaborate with pre-sales/technical resources to scope solutions (e.g. M365, Azure, security, backup, networking, managed support) * Maintain accurate forecasting and pipeline hygiene in CRM (Salesforce) * Consistently hit monthly/quarterly targets for new business revenue and gross profit * Identify and drive upsell/cross-sell opportunities into existing accounts where relevant * Represent the company professionally across calls, meetings, events, and vendor engagements   ESSENTIAL SKILLS:   * Proven experience as an Account Executive / Sales Executive / New Business Sales professional * Strong track record of closing outbound leads, particularly those generated by SDRs * Experience selling within an MSP and/or VAR environment (or closely related IT services business) * Comfortable selling into commercial customers in the 50–1,000 user segment * Confident running discovery and positioning value around outcomes, not just products * Strong negotiation skills and ability to manage multi-stakeholder deals * Organised, self-motivated, and able to manage multiple opportunities at once * Familiarity with common sales tools (CRM, email sequencing, LinkedIn Sales Navigator, etc.) * Strong understanding of IT technologies, including software, cloud, hardware, networking, and data centre solutions * Excellent communication, presentation, and negotiation skills * Consistent history of exceeding new business revenue & gross profit targets   WHAT SUCCESS LOOKS LIKE:   * Consistently converting SDR-qualified meetings into qualified pipeline and closed revenue * Strong pipeline creation, forecasting accuracy, and deal progression * High activity levels paired with quality discovery and clean sales process execution * Building long-term customer relationships and identifying expansion opportunities   DESIRABLE SKILLS:   Experience selling into enterprise software organisations * Background in VAR, systems integrator, or modern MSP environments * Salesforce experience   BENEFITS   At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face.   Employee benefits include:   * Birthday as a free day holiday. * Social events run throughout the year. * Free breakfast, snacks and drinks. * Lunch provided Friday.   Job Type: Permanent EQUAL OPPORTUNITIES & DIVERSITY POLICY Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you YOUR MISSION As a Principal / Staff Product Designer – Onboarding, you will be a senior individual contributor leading design for high-impact growth initiatives across the customer lifecycle—from acquisition and activation to engagement, monetization, and retention. This role sits at the intersection of product strategy, experimentation, and systems thinking. You’ll partner closely with Product, Engineering, Data, and Marketing to identify growth opportunities, run experiments, and scale what works—while raising the bar for design quality and craft across Teya. WHAT YOU’LL DO * Own and drive design strategy for growth initiatives across web and product surfaces * Lead end-to-end design for complex, ambiguous growth problems—from discovery to delivery and iteration * Partner with Product Managers, Engineers, Data Scientists, and Growth Marketers to define hypotheses, experiments, and success metrics * Translate insights from data, user research, and experimentation into clear design direction and impactful solutions * Design and refine onboarding, activation flows, pricing and packaging, upsell/cross-sell experiences, and lifecycle touchpoints * Balance rapid experimentation with high-quality, scalable design solutions * Influence product and growth strategy through strong design thinking and storytelling * Contribute to and evolve Teya’s design system to support speed and consistency at scale * Mentor and coach other designers, raising the overall design maturity of the organization * Act as a design leader without formal people management—setting standards, shaping culture, and leading by example WHAT WE’RE LOOKING FOR * 8+ years of experience in product design, with significant experience in growth, experimentation, or funnel optimization * Proven track record of designing products that drive measurable business impact (e.g. activation, conversion, retention, revenue) * Strong understanding of experimentation frameworks, metrics, and data-informed decision-making * Exceptional craft across interaction design, UX, and visual design * Ability to simplify complex problems and communicate clearly with cross-functional partners * Experience working in fast-paced, product-led environments (fintech experience is a plus, not a requirement) * Comfort operating at both strategic and hands-on levels * Strong leadership and influence skills, with a collaborative and pragmatic mindset NICE TO HAVE * Experience designing for SMBs, payments, or financial products * Familiarity with growth tooling, analytics platforms, or A/B testing frameworks THE PERKS * Flexible working hours—we trust you to manage your time. * Physical and mental health support through GymPass: free access to 1,500+ gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps. * Extended and improved maternity and paternity leave choices for flexibility and support. * Cycle-to-Work Scheme. * Health and Life Insurance. * Pension Scheme. * 25 days of Annual Leave (+ Bank Holidays). * Office snacks every day. * Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Stripe

WHO WE ARE  ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. WHAT YOU'LL DO As an Engagement Manager at Stripe, you will drive Stripe's future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions. Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe's proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe's solutions rapidly while delivering immediate impact and measurable value. RESPONSIBILITIES * Own all facets of the relationship with the user — Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe's most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making. * Accelerate time to value — Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe's products into the user's application/technical architecture, test and change management strategies and transformation timelines. * Deliver Program / Project Management expertise & innovation — Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe's products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and its associated tools, templates and processes. * Manage scope, time, cost and quality — The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes. * Mitigate and Manage risk — Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe's Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities. * Provide Program / Project Governance — Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the user's assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan. * Close out the project — Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support. * Engage as part of a thriving internal Engagement Management Community — Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our users through high impact and complex implementations of Stripe's payment infrastructure. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of experience working with enterprise-level strategic users on complex technology or business transformation programs with a track record of top performance or a related field * Ability to understand complex business requirements and craft tailored solutions * Ability to quickly learn and explain technical concepts to Stripe's largest users in a way which they will understand. Some may be deeply technical. Others may be more business focused, so you'll need to talk to users in a language they can understand * Proven program management skills and experience * Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working * Ability to recognize repeated user-facing issues and build scalable solutions * Superior verbal and written communication skills * Ability to operate independently in a highly ambiguous and fast-paced environment * Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the user side to drive towards an agreed outcome * Experience in working with or in complex enterprise organizational and decision making structures * An ability to work collaboratively with and influence Stripe's Product and Engineering teams to advocate for our users and continuously shape the forward roadmap of Stripe's applications * Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive program clarity, alignment and outcomes PREFERRED QUALIFICATIONS * This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment. * Industry certifications to ensure project success. Typical certifications include: * Certified ScrumMaster * PMP or PRINCE2 Certification * Prior experience in the payments industry * A familiarity with the integration and testing of APIs