Enterprise Account Manager - Spanish Speaking

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. WHAT YOU’LL DO We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business.  The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations.  RESPONSIBILITIES * Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers * Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction  * Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights  * Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe * Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience * In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product * Fluency in both Spanish and English * Strong business sense and understanding of underlying drivers and strategy of our user’s businesses * Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions * Strong analytical skills * Excellent operating rigor including organizational and time management skills * Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders * History of success as a consultant, pre-sales, technical account management, or equivalent * Proven track record of achieving targets and goals, preferably in a sales setting * Track record of managing large, complex projects and/or programs * Has handled difficult customers or situations and can demonstrate resolutions * Willingness to tackle things on your own * Ability to navigate data and people to find answers * A capability to work well with a wide range of people, both internally and externally * The motivation and flexibility to work well in a high-growth environment where things change quickly

Elliptic

Ready to Take on a New Challenge in Enterprise Sales? Are you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals in a fast-paced environment? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact; not just on your career, but on the world? If so, we want to hear from you. Where You’ll Make an Impact: * As an Enterprise Account Executive, you’ll join our high-performing EMEA sales team, reporting to the Regional Sales Manager and VP EMEA. You'll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape. * You’re not just here to sell, you’re here to transform how leading enterprises combat crypto crime with Elliptic’s industry-leading compliance and investigation solutions. You’ll gain deep product expertise and apply your understanding of evolving global and regional regulations to build compelling business cases that speak directly to our customers’ pain points. This is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring! What you will do: * Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest. * Proactively identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects). * Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level). * Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and value based selling techniques. * Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers. * Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential. * Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity. * Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic’s solution suite. * Represent Elliptic at key industry events and conferences to strengthen relationships and identify new prospects. * Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction. What you will achieve in the first 6 months: * Completed Elliptic's product certifications and onboarding processes. * Mapped your territory, identified your top 20 target accounts, and built a qualified pipeline of at least 3x your quarterly quota through a combination of inbound, outbound, and partner-sourced opportunities. * Identified upsell or cross-sell motion in an existing Elliptic account in your territory and have it actively in play to build a qualified pipeline of at least 2x of your quarterly quota through proactive whitespace mapping and engagement in collaboration with the Customer Success Managers. * Run complete discovery cycles with at least 10 enterprise prospects, using the Value Pyramid to connect client pain points to our solutions, applying MEDDPPICC to qualify or disqualify with confidence, and have a clear view of what you're walking away from and why. * Progressed at least 2 opportunities to late-stage negotiation and closed your first deal, demonstrating you can manage the full enterprise cycle from initial engagement through legal and procurement. * Built multi-threaded relationships across your strategic accounts - compliance, risk, and C-suite - not just a single champion per account. * Earned a reputation internally with your SE, CS, marketing, and partner team as a well-prepared, collaborative account owner who closes the loop and uses internal resources without wasting them. You will be a great fit here if you are: * A driven, tenacious “hunter” who thrives on owning their number and finding creative ways to exceed it. * Experienced in B2B enterprise SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto. * A proven track record of consistently closing successful enterprise deals across multiple years and companies. * Comfortable leading complex, long-cycle and large deals involving multiple stakeholders, but also agile enough to take on quick-close 5-figure deals. * Commercially curious, you ask smart questions, seek to understand the "why" behind a customer’s problems, and use those insights to tailor impactful solutions. * Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites. * A collaborative team player, independent yet never a “lone wolf.” You value and engage support from your pack. * Agile, resourceful, and fearless, you see opportunity where others see blockers and know how to create inroads where none appear to exist. * Willingness to travel to customers and industry events and conduct business face to face. Our ideal candidate has: * Excellent oral and written communication skills and the ability to establish meaningful relationships with C-suite and executive stakeholders. * Technical acumen with the ability to establish credibility with technical decision makers. * Driven and solutions-oriented: you know how to navigate roadblocks and keep deals moving forward. * Familiarity with the MEDDPPICC methodology and Value Based Selling. * Proficiency in CRM systems (HubSpot or similar), LLMs and other AI-driven prospecting and work efficiency tools. * Passionate about generative AI and excited to help customers navigate a rapidly evolving industry. Bonus Points for: * An existing network of connections across the Banking, Financial Services, and Insurance (BFSI) space. * Fluency in French, German, Spanish, or Italian. * A proven use case and understanding of agentic AI is a strong plus. Ultimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply! Benefits: * Competitive salary * Share Options * Holiday - 25 days * Private Health Insurance * Collaborative, flexible and friendly environment: We understand that flexibility is the key to maintaining a healthy work-life balance. * Social events, which include regular team lunch on us, quarterly full day events and an annual company 3-day event - this year these are taking place virtually * Personal training budget & LinkedIn Learning subscription We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.

Mirakl

About Mirakl:   Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit www.mirakl.com.   Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo   Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.   Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done:  We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success   ENTERPRISE ACCOUNT EXECUTIVE - MIRAKL ADS   THE TEAM YOU'LL JOIN You'll be part of our EMEA Ads team led by Octavie Gosselin, VP Ads. The team consists of 7 professionals covering the EMEA region. Together, you'll be empowering businesses to monetise their ecommerce web traffic across both marketplace and first-party offerings while delivering more value to advertisers, marketplace sellers, and publishers.   YOUR IMPACT * Develop and execute a go-to-market sales strategy for Mirakl Ads across EMEA territory, owning quota attainment through a structured, repeatable approach to new customer acquisition within retailer and marketplace operator. * Manage the full end-to-end sales cycle (typically 5 to 9 months) across all stages: prospecting and outbound engagement, discovery and business case development, technical validation with the solution engineering team, commercial negotiation with procurement and legal, and contract closure. * Build deep expertise in Mirakl Ads and act as a trusted advisor on retail media monetisation strategies, sponsored product mechanics, and advertiser ROI, positioning Mirakl's differentiators against competing retail media solutions. * Navigate complex retailer organisations to build and maintain senior-level relationships with the key decision-makers driving retail media initiatives, including: Chief Digital Officers, VP/Heads of eCommerce, Heads of Retail Media or Monetisation, CMOs, as well as engaging technical and legal stakeholders throughout the process * Own and grow a healthy, multi-stage pipeline, partnering closely with Solutions Engineering, Product, Customer Success, and Legal teams to accelerate deal progression and ensure a smooth transition to onboarding post-signature   EXPERIENCE * 6+ years of quota-carrying experience in SaaS or Ad-tech/Retail Media sales, with a consistent track record * Proven ability to manage and prioritise a pipeline, accelerating sales cycles to deliver against quarterly and annual revenue goals * Skilled in solution selling and ROI-based selling, with experience engaging technical and business stakeholders across multiple levels (from practitioners to C-suite) * Negotiation skills with a track record of closing mid-to-large enterprise deals * Experience using CRM tools (e.g. Salesforce) to manage forecasting, pipeline hygiene, and reporting Nice to Have * Familiarity with the programmatic advertising ecosystem: DSPs, ad servers, APIs, and data-driven media buying * Experience in marketplace platforms or eCommerce environments * Comfortable leveraging AI-powered sales tools (e.g. Gong, Dust) to improve prospecting, call preparation, and deal reviews * Additional European language (French, German, Spanish) is a plus Languages * English: C2 level (required)  WE KEEP IT TRANSPARENT AND TIMELY. HERE’S WHAT TO EXPECT: 1. Introductory call : A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role. 2. Business interview Meet the hiring manager to discuss your experience, problem‑solving approach and impact. 3. Values Interviews : Meet with team members from different functions to explore your alignment with our core values and ways of working. 4. Final decision & offer : We consolidate feedback quickly and aim to share decisions without delay. If successful, we’ll walk you through the offer details, benefits, and next steps. BENEFITS AT MIRAKL : * Public Transport Pass: 50% reimbursement on your monthly public transport subscription. * Health Insurance: Flexible coverage tailored to individual or family needs, with Mirakl contributing to your plan. * Meal Allowance: Mirakl provide a monthly meal allowance. * Hybrid Setup: 4 days in-office & 1 day remote. * Pension & Life Insurance: Mirakl contributes monthly to your pension and covers 100% of life insurance premiums.  * ClassPass forfait: Enjoy access to 40,000+ gyms and wellness studios worldwide with a no-commitment ClassPass membership. * Paid Time Off: paid vacation days per calendar year.   We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.  We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.