Implementation Manager

9fin

About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. WHY THIS ROLE EXISTS The API motion is fundamentally different to the platform motion. APIs and Private 9fin require credibility with CTOs, CIOs, Quant Desks, Data, Research, Compliance and Technology Leaders. With the launch of these two new institutional products, we want to create a function to support technical validation to ensure that we launch and scale quickly. This added complexity in how we sell also demands stronger sales enablement and a more robust go-to-market layer. This role is the single point of accountability for all three: improving the API motion, sharpening our Private 9fin product motion, and unlocking enterprise-scale deals where the customer relationship spans both front office workflows and back end system of record integration. In the first six months you will operate as a player/coach, personally leading discovery, technical validation and solution design on the first 10–20 API opportunities. You will help our sales leaders re-develop a best in class onboarding experience for our prospective and current clients across our new products. From month six, as pipeline scales, you will build and coach the API Product Specialist team in the US and EU, and shape the dedicated onboarding function for scalability. This role will partner directly with our newly created Customer Partnerships role - something we haven’t announced publicly yet, but interviewees will get to find out how. WHAT YOU’LL OWN This is a build role. 9fin’s platform business is category defining; our Data Feed Products are a new revenue line, and the Head of Pre-Sales owns the technical sales motion behind them. What the function becomes, how it sells, who it hires, the standards it operates to is yours to design. You will start as a player-coach. You define what a high quality API deal looks like at 9fin: how we qualify, how we run technical validation, how we navigate procurement, how we land and expand. You will be evaluated on how many of those deals you close and how quickly we can repeat the motion without you in the room. As pipeline converts, you move from IC to leader. You hire the Product Specialists who will carry the motion in the US and EU, bring on a dedicated Sales Enablement Manager to industrialise what you’ve built, and shape the Private 9fin onboarding function. You own the operating cadence of the pre-sales org and you are the person Sales leadership trusts to call deal risk early. This is where your playbook becomes the team’s playbook. WHAT YOU’LL DO * Partner with EMEA and US Sales as the technical owner on every Data Feed Products opportunity, from first technical conversation to signed contract and go-live handover. * Run technical discovery with CTOs, Heads of Data, Quants and Engineering Leaders. Map the buyer’s stack, data flows, latency tolerance, licensing model and integration constraints. * Design and run technical validation – sandbox access, sample pulls, notebook walkthroughs, PoC plans and integration timelines and create a scalable process to close validation in weeks, not months. * Facilitate architecture conversations across the technical stack we sell into: REST, streaming (WebSocket, Kafka), bulk file (S3, SFTP), Snowflake / data share, AWS PrivateLink, authentication(OAuth2, mTLS, API keys), rate limits, schema versioning, entitlements. * Share ownership of the InfoSec, procurement and vendor onboarding work stream and pre-empt the questions Tier 1 buyers will ask. * Codify the technical validation playbook; use case library, reference architectures, sample notebooks, RFI/RFP response templates, objection handling – so the motion is scalable and repeatable. * Hire, onboard and coach the founding Product Specialist team (US and EU), the Sales Enablement Manager and Client Onboarding & Implementation Managers. Set the bar for what good looks like. * Run the closed loop with Product and Engineering. Field objections, schema gaps and integration friction land with the roadmap clearly enough that the next release closes them. * Define and own the operating cadence – deal desk, win/loss review, pipeline coverage, ICP refresh – feeding into the sales leadership. WHO YOU ARE MUST-HAVES * 10+ years in technical sales, with at least 3+ years leading or building a pre-sales, solutions engineering or technical account team selling to financial institutions. * Shipped revenue against an API or data product sold into banks and/or buy-side firms. You have personally closed deals where the buyer was a CTO, head of data, quant lead or technology leader. * Have run vendor selection procurement processes end-to-end at Tier 1 banks and/or large buy-side firms. * Credible in a room with buy-side and sell-side. You don’t need a crash course on what the buyer does. * Player coach instinct. Comfortable owning live deals personally in month one and coaching a team against your own playbook in month nine. * Data-driven operator – you run your function on win/loss, cycle time and ICP evidence rather than anecdote. STRONGLY PREFERRED * Experience at a modern capital markets technology or financial data vendor for selling data products into capital markets. * Built a pre-sales function from scratch in a growth-stage company rather than inherited one at scale. * Familiarity with the credit asset class – leveraged finance, high-yield, private credit, distressed, and the data pain points those teams have. * Fluent in how data and quant teams actually consume APIs today. Parquet, DuckDB, Polars, Snowflake shares, not just pandas in a Jupyter notebook. You can rip through a notebook live on a call. * Exposure to MEDDPICC / MEDDICC. NICE TO HAVE * Prior IC background in a technical sales or product role before moving into pre-sales. * Deep fluency in the technical architecture of financial data delivery: REST, streaming (WebSocket, Kafka), bulk file (S3, SFTP), Snowflake / data share, private cloud delivery (AWS PrivateLink). You can whiteboard an integration with a quant team without reaching for an engineer * Experience running dual-attribution comp models across Sales and specialist pre-sales teams without creating friction. OUR BENEFITS We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive salary benchmarked at 75-90th% of market * Pension (your minimum contributions are 4% with 9fin matching up to 7%) * Private Medical Insurance * Paid sick leave with Income Protection for long periods of illness * Group Life Assurance * Season Ticket Loan & Cycle to Work schemes Time off * 25 holiday days per year * Local public holidays (with the ability to exchange them for alternative days) * Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * AI experimentation budget of £800 (UK) per employee to trial AI tools * Quarterly team socials * Summer and Winter company social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Humaans

ABOUT US Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally, and pushing into new boundaries. What started as a system of record has evolved into a broader platform for operating people globally. With Athena, our agentic AI layer, Humaans moves beyond data management into intelligent orchestration, connecting workflows across HR, IT, Finance, and Operations so organisations can act faster and with greater confidence, redefining how work gets done. We work with ambitious teams across Europe and the US, from AI-native companies like Lovable, Poolside, Fyxer AI, and Tandem Health, to established, high-growth organisations scaling internationally and through acquisition, including Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts. These teams don’t buy software for features,they buy leverage. The ability to run faster, cleaner, and with more control as complexity compounds. To date, we’ve raised $20m in venture funding from some of the most respected founders, operators, and funds in technology: Lachy Groom (Physical Intelligence), Stewart Butterfield (Slack), Tobias Lütke (Shopify), Dylan Field (Figma), Jeff Weiner (LinkedIn), Claire Johnson (Stripe), Oliver Jay (OpenAI), Jay Simmons (Bond) as well as Y Combinator, Moonfire, Frontline Ventures, Pathlight Ventures, and Exor. If you have massive ambition and want to work on a hard problem, with a small team that moves fast, at a moment when the category is genuinely up for grabs - this is it. ABOUT THE ROLE Athena is an agentic AI platform for HR, and the category it sits in is being defined right now. There is no settled playbook for deploying autonomous agents into a real enterprise, with all its messy data, legacy systems and high stakes. You will be one of the people writing it. This is the role that turns Athena from a product into outcomes inside the companies betting on us. You will be the closest thing Athena has to a founder for each customer you take on: scoping the problem, mapping it to the product, building whatever is missing, and owning the rollout until it is delivering real value. You are the technical authority customers trust, the engineer we put in the room when the questions get hard, and the person whose read on what customers actually need shapes what we build next. It is the work we have done by hand to land our first enterprise deployments, with customers ranging from AI-native companies to high-growth enterprises, Your job is to do it better, and at scale. Huge ownership and real stakes from week one. YOUR DAY TO DAY * Own enterprise rollouts of Athena end to end: partner with our implementation managers to refine requirements, define use cases, map them to the product, and drive successful go-lives. * Build to release in minutes. Use AI-assisted development to write production code, integrations and configuration faster than the standard engineering loop allows. * Be the technical point of contact for customers across the relationship. * Drive adoption after launch: unblock teams, navigate issues, and find new areas where Athena can add value. * Help customers and internal stakeholders understand how to get real leverage from Athena, which means understanding the model behaviour, prompt patterns, and agent configurations. * Bring the field back to the roadmap: work with our engineering leads, product designers and CTO to shape what we build around real customer needs. * Be the technical authority in the sales process: frame the opportunity with prospects and own the hard questions. WHAT YOU'LL OWN FROM DAY ONE * Real customers and real rollouts, not a backlog handed down from someone else * The judgement calls on how Athena gets deployed and adopted inside complex organisations * A direct line into the roadmap, because you see what customers actually need before anyone else does WHAT WE'RE LOOKING FOR This role suits someone who is energised by ambiguity, likes owning outcomes in front of customers rather than behind them, and does their best work when the pace is high. * Multiple years of industry experience in a full stack web app development role (ideally in SaaS), with the ability to ship production code. * Great knowledge of TypeScript and an appreciation for the language. * Experienced in customer-facing: you can run a room that spans HR operations through to senior leadership, and earn technical credibility quickly. * A track record of turning ambiguous business requirements into working solutions. * Experience with enterprise integration work (APIs, SSO, and HRIS systems such as Workday are a strong plus). * Has worked directly with LLMs or agentic systems, prompt engineering, tool-calling, evaluation, or agent orchestration, can speak to where the model behaved unexpectedly and what you did about it. * Has operated in a product or technical domain that didn't have a settled playbook and comfortable being the one writing it. * A bias for ownership and speed, and the judgement to know what to build now versus later * Willingness to travel for onsite client work. This is an in-person role. Our team comes together in the office Monday through Thursday, while most of the team collaborates in person on Mondays, Tuesdays, and Thursdays. PACKAGE & BENEFITS Early stage startups can be messy – we know that. We're putting effort in providing you with the best employee experience and a quality driven environment in exchange for trusting us. * Market-leading compensation that reflects your value * 25 days paid time off each year plus public holidays * Share Options with 5-year exercise window so you don’t feel pressure to exercise if you leave * Free Thursday lunches at HQ, quarterly team events, and company offsites. * Top tier private coverage for health, vision and dental care * A new MacBook and tools you need to do your best work * Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary * Learning & development budget WHY JOIN HUMAANS TODAY? HR tech is having its AI moment and we’re positioned to own it. Humaans started as a next-gen HRIS taking on large incumbents in a massive market. We’ve since evolved into something even bigger: an AI platform that sits across workforce data and automates the operational layer of HR entirely; the natural progression of what we’ve been building toward. The product is highly differentiated. It’s built around a structured workforce data model that makes AI reliable in an HR context, something no one else has gotten right. Customers notice the difference immediately. We’re backed by Y Combinator, Lachy Groom, Moonfire, Frontline Ventures, and operators who’ve built some of the most consequential software companies of the last decade: the founders of Slack, Figma, and Shopify, and Asana’s former CRO and Head of OpenAI International. We’re a small team with an unapologetically high bar. It shows up in the product, in how we communicate, and in the standards we hold each other to. OUR COMMITMENT TO DIVERSITY At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. PRIVACY NOTICE We care about your privacy. When you apply for a role at Humaans, we’ll collect and process your personal data as part of our recruitment process. This includes things like your CV, contact details, and any other information you choose to share. We may also contact you about future opportunities. You can ask us to delete your data at any time. For more details, see our Privacy Policy.

Omnea

OUR MISSION At Omnea, we’re reinventing how enterprise businesses operate, starting with the most painful parts: procurement – where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved. We’ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient – one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility. The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it. We’ve 10x’d ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re now the 4th fastest growing startup in Europe & the Sunday Times' #1 Best Medium Sized Tech Company To Work for. Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who’ve grown unicorns, shipped world-class products, and executed at the highest levels. You’ll work alongside leaders like Ben, Abs, Sabrina, and Rebe. FIND OUT MORE ABOUT THE TEAM AND LIFE AT OMNEA HERE. OVERVIEW We’re looking for an exceptional Solution Architect to join Omnea’s customer team. You’ll be excited to deploy a product, build a function, and have a massively accelerated career trajectory. You will own the deployment of the Omnea platform and key strategic modules, features & integrations, advising on the optimal solutions for our customers that deliver meaningful value and driving the implementation process acting as an extension of the customer’s team. You’ll become a product expert and be the voice of the customer internally, working closely with teams across to the business (both technical and commercial) to help ensure we are truly operating with Customer Centricity at our core. You’ll be joining us at an incredibly exciting time, just as things are starting to take off! We're a Series A company having raised $25m from Accel, Point Nine, First Round, and 50+ renowned founders and industry experts. We’ve built an incredible & passionate team — every member was a top performer at their previous business - and our CEO, CCO & CFO went on a similar journey with Tessian, going from $0-30m ARR / $8-$500m valuation, and from pre-seed to Series C (Sequoia, Accel, etc.). We've spent the past 18 months building & deploying our platform to many of the greatest tech companies out there (Lookout, McAfee, Onfido, Typeform, Proofpoint, etc.), all whilst managing to stay lean & operate efficiently. Now we’re ready to scale. We are looking for the best Solution Architect out there to help make Omnea one of Europe’s leading tech businesses: come build with us! WHAT YOU CAN EXPECT You’ll do whatever it takes to support & champion our customers in their journey with Omnea. There’ll be a constant mix of strategic work (advising customers on product config, refining our implementation strategies & processes, etc.) and operational work (managing onboarding & deployments, working with product to prioritise roadmap features for customers, etc.). And you’ll consistently be building meaningful relationships with customers, becoming their go-to person for all things Omnea. * You’ll join as an early hire in the Customer Team at one of Europe’s fastest-growing early-stage companies working alongside an experienced team who have done this before, with the best investors and teams out there * You’ll learn how to deploy a new & evolving SaaS product to some of the Europe’s most renowned tech companies by actually doing it (we don’t expect you to know yet!) * You’ll focus on setting customers up to be successful, consulting them on the processes to build into Omnea, working with key stakeholders across Procurement, Finance, Legal, InfoSec, IT etc with your expert knowledge of best practices & our procurement orchaetstration and automation platform * You'll present value-focused demos of the platform, building bespoke configurations of workflows to key stakeholders, leveraging your deep knowledge of the product, expertise & best practices, and relaying customer stories to build deeper trust and conviction in our platform * You’ll become a product expert and be one of the best people in the company at configuring the product, building workflows, and developing new use cases. Plus you’ll know the customers personally so can get direct feedback as we build! * You’ll work broadly across the business, regularly interfacing with engineering, product, and sales (& of course our customer team!): * You’ll work with our CTO, product & engineering teams leading all customer deployment work and becoming a champion of the customer’ voice of the customer internally, helping to prioritise our roadmap & run beta testing of new modules as they are released * You’ll work in close partnership with others member of the commercial teams to support the customer’s journey: Technical Solutions Consultants to implement complex integrations & configurations, future Customer Success Managers to strengthen and expand business cases, and future Solutions Engineers to ensure optimal transition from pre to post customer contract signature * You’ll act as a diligent project manager, coordinating and driving towards launch, acting as an extension of the customer’s team and focusing the customer’s key stakeholders on achieving key milestones in the deployment * You’ll become an expert at building relationships & managing stakeholders at every level, from junior procurement analysts to CFOs / Board Members. You’ll be viewed as an extension of their teams & they will call upon you for advice & support, and therefore build incredibly strong champions with the customer’s team The future scope of this role will be defined by the person who takes on the challenge. It could lean into Sales/Solutions Engineering, Technical Solutions Consulting, Customer Success leadership, Product Management, or other related areas. Ultimately, it is hoped that this person will become a future leader at Omnea. ABOUT YOU We don’t expect you to know exactly how to do absolutely everything when you join! We are looking for someone with the right attitude & skillset to take on this challenge… TL;DR: you’re ambitious & hard-working, and you’re as comfortable handling ‘nitty gritty’ product config as you are communicating to Execs about a project plan. You make up for any potential lack of experience with hunger and a constant growth mindset. You are someone who will succeed at whatever you put your mind to. You’re intelligent & can work stuff out. You derive energy from building meaningful relationships, successfully completing projects, and pleasing customers/clients. * You have 5-8 years of experience in a top-tier & fast-paced environment; perhaps that’s a start-up or scale-up, VC, consulting, banking (or any prof services), or an entrepreneurial endeavour * Not enough experience? Check out out Solutions Associate role * You’ve worked in a client-facing role before, or naturally have the gravitas & professionalism to be great at this. You can point to examples where you have gone above & beyond for your clients * You’ve got a track record of exceptional performance, whether it’s in academia, work, sport, or whatever else you’ve put your mind to * You are tech-savvy and can figure out new products / tools / processes quickly. Perhaps you’ve excelled with tech as part of your job before (eg. Excel/SQL/Zapier, etc.), or just like the idea of using tech to solve problems. You’ll need the skillset, patience, and desire to become an Omnea product expert * You naturally build rapport & meaningful relationships, whether it’s with a distinguished exec or a junior operator. You have the gravitas to speak to anyone & can get on well with people * You work hard & care lots about your work. You are ambitious & want to have a successful career. This requires sacrifice & dedication but you think it’s worth it * You are great at being ‘in the weeds’ and zooming out to consider the bigger picture. Perhaps you’ve had to execute & manage projects yourself before, so you’re used to shifting gear between operational & strategic work * You’re entrepreneurial and want to be part of building something & making an impact. We've even signed up to the Future Founder Promise * You’re an outstanding communicator; verbal, written, and when presenting. You are able to be clear & concise even when explaining complex things * You’re highly organised - you are a master of juggling lots of things at once At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out. A FEW THINGS TO NOTE: * We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here. * We work Tuesdays, Wednesdays & Thursdays in-person at our offices. At this early stage of our company life-cycle it's important to us that we get this together-time, and you can read more about why we believe this is a winning move here * We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career-defining opportunity, with the hunger to be part of building something really impressive. You can see our values here and our Omnea Future Founder's fund here! * We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background). We are proud to be recognised for both our culture and product, and we are just getting started. Join us as we grow! LEGAL NOTE: IF YOU ARE VIEWING THIS POSTING OUTSIDE OF THE OMNEA CAREERS' PAGE, THIS MAY BE AN AUTO-GENERATED ADVERTISEMENT AND MAY LACK THE FULL RANGE OF ADVERTISED INFORMATION - PLEASE CLICK THROUGH TO THE POSTING AT HTTPS://JOBS.ASHBYHQ.COM/OMNEA TO VIEW ADDITIONAL ADVERTISED INFORMATION ON THIS POSTING. ADDITIONALLY, WHERE ROLES HAVE HARD-SPECIFIED REQUIREMENTS (E.G. [X] DAYS IN OFFICE, UNABLE TO PROVIDE VISAS, ETC), IF IN YOUR APPLICATION YOU PROVIDE DETERMINISTIC CHECK-BOX CONFIRMATION THAT YOU DO NOT MEET THE HARD-SPECIFIED REQUIREMENTS, DETERMINISTIC (NOT AI OR SUBJECTIVE) AUTOMATIC REJECTION CRITERIA ARE IN PLACE.