ABOUT LENDABLE

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the

world’s leading fintech companies and are off to a strong start:

One of the UK’s newest unicorns with a team of just over 700 people

Among the fastest-growing tech companies in the UK

Profitable since 2017

Backed by top investors including Balderton Capital and Goldman Sachs

Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into

our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions

worth of financial products are held by big banks with dated systems and painful processes.

JOIN US IF YOU WANT TO

1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and

success of Lendable from day 1

2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than

the status quo

3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

We are looking for a IT Support Engineer that enjoys developing and automating our in house IT systems, troubleshooting the office

IT environment and administers the day to day IT related requests.

This is a chance to build out the IT support team together with our growing IT team and ensure excellent support for Lendable

(600+ people).

We are looking for someone who has a genuine interest in solving end-user problems in a fast paced 24/7 environment .You are

naturally curious, and you are continuously seeking for innovation and automation whilst dealing with a high volume of incoming

requests.

This is a role where you can have a massive impact in a hyper growth environment. If you like a challenge, this is the right role

and place for you!

WHAT'S THE JOB

Be the first point of contact for our office staff with their IT issues

An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction

Provide direct support for Windows and MacOS. Ensuring they are up-to-date and compliant with the IT standards

Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well as managing repairs and disposal of tech

equipment.

Onboarding of new joiners across multiple geographic locations and support with their technical needs

Maintain and troubleshoot other office technical equipment, i.e. Video conferencing equipment, network and other IT peripherals

Improve and develop our systems with automations and scripting deployments

What we’re looking for

Minimum of 3+ years experience in IT Support/Service desk support

Experience with Mobile Device Management (MDM) systems such as Jumpcloud, Jamf or Kandji.

Must have experience in using ITSM/Service Desk ticketing systems such as Zendesk, Jira, and Freshdesk.

Experience in repairing and/or troubleshooting all various computers and operating systems, especially MacOS

A natural problem solver with a high level of attention to detail & excellent verbal and written communication

A self-starter who takes full ownership of tasks and projects, working independently to effectively manage their workload

Willingness to visit our office locations in Kent and London as required

Nice to haves

Have some scripting knowledge and/or experience. (Bash or PowerShell)

Industry-specific background knowledge, particularly in sectors like finance.

Experienced in network management and troubleshooting

Experience / understanding security protocols and threat mitigation strategies to protect systems and data.

Interview process

A quick phone call with one of the team

Technical Interview

In person interview where you'll meet the team you’ll work and a member of the senior tech leadership.

LIFE AT LENDABLE

Winning team: the opportunity to scale up one of the world’s most successful fintech companies

Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles

include regular opportunities for in-person connection through socials and off-sites

Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls

Health coverage: support for your physical and mental wellbeing, including private health cover

Retirement & savings: long-term financial wellbeing through retirement savings plans

Employee referral programme: earn a competitive bonus when you refer successful new team members

Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days

at select locations

Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to

your Talent Partner.

Check out our blog!

Roll

IT Support Engineer

Plats

London

Publicerad

13 juli

Sista ansökningsdag

16 augusti

Taggar för det här jobbet

AI Machine Learning Rust

Liknande jobb

Workplace IT Support Engineer

CUBE

London•Publicerad: 22 juni•Sista ansökan: 16 aug.

CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? 🌍 CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world’s top financial institutions globally. 🚀 In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We’re a fast-paced, high-performing team that thrives on pushing boundaries—continuously evolving our products, services, and operations. At CUBE, we don’t just keep up we stay ahead. 🌱 We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our “make it happen” culture empowers you to take ownership of your career and accelerate your personal and professional development from day one. 🌐 With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success. 💡 We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance. Role Mission We're seeking an experienced Workplace IT Support Engineer to join our Workplace IT Support Team. Reporting to the Workplace IT Team Lead you'll deliver comprehensive M365, end-user compute, and workplace systems support to our global staff. This role combines hands-on technical support with some project delivery, managing the complete staff life-cycle, and acting as a key technical resource supporting Security Operations, Business Systems, and IT Procurement functions. This is an excellent opportunity for a self-motivated support professional to make a real impact in a fast-growing RegTech business serving global financial institutions. Key Responsibilities End User Support · 1st and 2nd line support for hardware, software, M365 and connectivity across UK and remote staff. · Manage and prioritise a personal ticket queue to SLA using Jira Service Management. · Troubleshoot Windows and macOS endpoints, mobile devices, and AV/conferencing equipment. · Support VPN, conditional access and remote access solutions. · Investigate and escalate complex infrastructure or security issues. M365 & Identity Administration · Administer Exchange Online, Teams, SharePoint, OneDrive and Intune. · Manage Entra ID — user accounts, groups, role assignments and licence allocation. · Configure Intune device enrolment, compliance policies and app deployment. · Support SSO, MFA and identity governance in line with CUBE security policy. · Manage M365 telephony configurations for staff in all regions. Staff Lifecycle (JML) · Execute end-to-end Joiner, Mover and Leaver processes — device provisioning, account creation/deactivation and access control. · Coordinate with HR to ensure timely, accurate onboarding and offboarding across all systems. · Maintain asset records and manage hardware shipping and recovery. Security & Compliance · Triage endpoint security alerts and coordinate remediation with the security team. · Maintain patching standards via PatchMyPC and Intune. · Support access reviews, RBAC reviews and ISO 27001 / SOC 2 compliance activities. Global Team & Projects · Active member of the global Workplace IT team, contributing to follow-the-sun coverage. · Participate in global IT projects — local delivery, testing and progress reporting. · Create and maintain knowledge base articles, runbooks and operational documentation. · Provide first-line support for key business applications (Salesforce, HiBob, Confluence, Jira). Experience & Knowledge Technical · 2+ years’ IT support experience (1st/2nd line) in a SaaS or technology organisation. · Hands-on knowledge of Microsoft 365 — Entra ID, Intune, Defender, Exchange Online, SharePoint and Teams. · Experience managing Windows 10/11 and macOS endpoints in an enterprise environment. · Familiarity with JIRA, Confluence and other Atlassian Suite components, ITSM Service Desks and Tooling and working to SLA targets · PowerShell or Python scripting for automation and familiar with AI automation methods and techniques. · Able to produce clear, accurate technical documentation and procedures. Professional · Self-managing — able to prioritise and execute independently. · Strong communicator; confident and professional with staff at all levels. · Organised, deadline-conscious and comfortable with competing priorities. · Exposure to IT operations frameworks: ITIL, ISO 27001 or SOC 2. Desirable · Microsoft certifications (e.g. MS-900, MS-102, MD-102, SC-900). · Experience supporting business applications (Salesforce, HiBob or similar SaaS platforms). · Knowledge of SSO, conditional access and identity governance concepts. Interested? If you are passionate about leveraging technology to transform regulatory compliance and meet the qualifications outlined above, we invite you to apply. Please submit your resume detailing your relevant experience and interest in CUBE. CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

PythonAIRust

IT Service Desk Support Engineer

Zopa

London•Publicerad: 17 juli•Sista ansökan: 16 aug.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife Opening from Hybrid Template - London (4 days per week). Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

Administration

Application Support Engineer – Vendor Service

Qube Research & Technologies

London•Publicerad: 29 juni•Sista ansökan: 16 aug.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors. The Third-Party Applications (3PA) team is responsible for the onboarding, operation, support, and continuous improvement of business-critical third-party platforms used across the firm. The team works closely with traders, quantitative researchers, developers, infrastructure teams, vendors, and business users to ensure applications remain reliable, scalable, and well-supported. YOUR FUTURE ROLE WITHIN QRT You will: * Provide support for third-party applications across on-premises, AWS, and SaaS environments. * Manage and troubleshoot applications such as Refinitiv, Grafana, Tableau, ChatGPT, and other business-critical platforms. * Collaborate with business and technology teams to onboard new applications and enhance existing services. * Design, deploy, and maintain application platforms, ensuring high availability, performance, and operational stability. * Monitor application health, investigate issues, and proactively address potential service disruptions. * Work with internal users and external vendors to resolve incidents and minimise service impact. * Perform root cause analysis and implement permanent fixes to improve platform reliability. * Partner with traders, quantitative researchers, and developers to support and optimise application environments. * Develop and enhance automation to improve operational efficiency and reduce manual processes. * Build and maintain scalable operational processes, controls, and monitoring solutions. * Contribute to continuous improvements in service delivery, monitoring, and operational workflows. YOUR PRESENT SKILLSET * 3+ years of experience in Application Support, DevOps, Site Reliability Engineering, or a similar role. * Experience supporting and troubleshooting enterprise applications in production environments. * Strong understanding of incident, problem, and change management processes. * Experience with AWS services, including ECS, RDS, and IAM. * Experience using Infrastructure as Code and configuration management tools such as Terraform and Ansible. * Experience with monitoring and observability platforms, including Grafana and Splunk. * Strong scripting and automation skills using Python, Bash, or PowerShell. * Hands-on troubleshooting experience across Linux and Windows environments. * Understanding of networking concepts and application connectivity troubleshooting. * Experience working with Git-based development workflows and DevOps tooling. * Experience supporting financial market data platforms such as Refinitiv is beneficial. * Familiarity with collaboration and operational tools such as GitHub, Slack, and OpsGenie is advantageous. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.