
Disguise · London
Role: Lead Engineer - Commercial Systems Department: Operations Reports into: VP of Commercial Operations Location: London, UK (hybrid) ROLE SUMMARY We’re l...
Role: Lead Engineer - Commercial Systems
Department: Operations
Reports into: VP of Commercial Operations
Location: London, UK (hybrid)
We’re looking for a Lead Engineer to take ownership of developing and optimizing our user-facing commercial platform. This
platform is at the heart of how customers interact with our products, so you’ll have a big impact on shaping both user experience
and business operations.
You’ll be joining our Commercial Operations team, while collaborating heavily with the wider engineering team, finance, sales and
operations. Together, you’ll develop and deliver a system that evolves alongside our customers’ and business’s changing needs.
We’re looking for an engineer with a strong proficiency in our technology stack that can hit the ground running and is passionate
about building successful products or systems. The role will be a mix of hands-on development and project management. You need to
be able to translate the business vision into code and interact with a wider group of stakeholders.
You’ll be comfortable in dealing with lots of moving pieces; you’ll have excellent attention to detail; and you’ll be comfortable
with new technologies and systems.
best practice, etc.
both internally and externally
similar and licensing management systems)
documentation
About Disguise
Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system
of software, hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV
broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product
launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering
the next dimension of entertainment.
Don’t Disguise your differences.
Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for
their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create
everywhere.
Our values
Our benefits
programmes
CSQ327R39 As a Forward Deployed Engineer (FDE) for the Emerging Enterprise & Digital Natives business in EMEA. you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: * Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration * Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer * Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. * Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. * Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs. * Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues. * Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. * Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for: * Extensive experience in data engineering, data platforms & analytics, or software engineering * Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks * Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one * Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals * Familiarity with CI/CD for production deployments * Working knowledge of MLOps, ML/AI models and AI APIs * Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces. * Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions. * Documentation and white-boarding skills. * Experience working with Emerging Enterprise & Digital Natives businesses, and managing conflicts across a broad stakeholder range * Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects. * Travel to customers 20% of the time * Databricks Certification About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Requisition # CSQ327R148 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: * Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration * Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer * Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. * Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. * Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs. * Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues. * Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. * Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for: * Extensive experience in data engineering, data platforms & analytics, or software engineering * Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks * Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one * Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals * Familiarity with CI/CD for production deployments * Working knowledge of MLOps, ML/AI models and AI APIs * Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces. * Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions. * Documentation and white-boarding skills. * Experience working with enterprise clients and managing conflicts across a broad stakeholder range * Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects. * Travel to customers 20% of the time * Databricks Certification About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you. About the Role As the Operations Engineer – Mechanical, EMEA (SME), you provide mechanical technical authority across our regional data centers. You will define and drive the mechanical operations philosophy and standards, support Regional Technical Managers and site teams as an escalation point during incidents, and provide input to design and commissioning to ensure systems are operable, maintainable, and resilient throughout the asset lifecycle. The role balances safety, availability, cost, and customer/SLA requirements and partners closely with design & construction, facility management, OEMs, and contractors. Main Responsibilities This position will have overall responsibility for all mechanical aspects of our regional data centers including, but not limited to, planned and corrective maintenance, technical documentation, review of proposed operational procedures, initial analysis of in-service failures, associated project work, and overall system health. The Operation Senior Engineer is responsible for the evaluation and rollout of engineering initiatives along with leading small to medium-scale projects. Interacts with internal and external teams, including design and construction management of new facilities and Yondr facility management and operations. This position coordinates with other regional operational engineering roles and is a member of the global operational engineering within Yondr. * Provide mechanical technical subject matter expertise (SME) across the region, including cooling plant, airside systems, hydronic systems, and associated sequence of operation. * Develop and drive the overall philosophy and standards for site mechanical SMEs, including guidance for SOPs, MOPs, and EOPs and mechanical portions of technical documentation. * Serve as the regional mechanical technical authority during incidents, providing remote/on-site escalation support, recommending response and recovery actions, and supporting the site incident commander to restore systems safely and rapidly while managing risk and customer/SLA impacts. * Provide specific technical input to root cause analyses (RCAs), including failure mode assessment, contributing factors, corrective/preventative actions, and assist with managing third-party experts in RCAs as needed. * Review non-routine/high-impact maintenance and change activity (including contractor RAMS) to ensure appropriate risk controls, method, temporary configuration, and return-to-service criteria. * Provide operational input to design, construction, and commissioning for existing and new facilities, ensuring operability, maintainability, and alignment with the mechanical operations strategy. * Represent Yondr Operations during the commissioning activities ensuring readiness to operate and handover acceptance criteria are met for mechanical areas. * Oversee post-delivery mechanical and controls-related technical items/changes to ensure no adverse impact to system availability or customer SLAs as tenants implement changes throughout the site lifecycle. * Lead/enable lifecycle management for mechanical assets, including evaluation of solutions, repair/replacement strategies, and inputs to capital planning. * Develop, review, and maintain up to date the maintenance philosophy beyond e.g. preventative maintenance strategy (pre and post warranty scope, maintenance intervals), OEM alignment, and spares philosophy/critical spares. * Assist sites as the technical interface with OEMs and vendors for chronic issues, design defects, firmware issues/updates, sequence changes, etc. * Review, develop (as needed), and deliver mechanical technical training to reduce reliance on external training providers and build capability within site teams. * Coordinate with overall operational engineering team and Critical Environment Management (CEM) team to maintain a knowledge base of standard fixes, known failure modes, lessons learned, technical bulletins, and overall data center mechanical knowledge. * Attending required meetings with key stakeholders to represent Operations in technical discussions. * Maintain effective administration of projects and core responsibilities, including timely documentation and stakeholder updates, to ensure transparency on the mechanical scope described above. * Maintain strong Health & Safety awareness in all operational engineering activities. * Other tasks as assigned. Qualifications and experience * Bachelor’s degree in an applicable engineering field preferred, experience would be considered in lieu of a Bachelor’s. * 8 -10 years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred). * Demonstrated skills and experience in the design, maintenance, and operation of critical mechanical systems in critical environments, preferably data centers (e.g., chillers, CRAH/CRAC, cooling towers/dry coolers, pumps/valves, heat exchangers, ventilation systems, and hydronic distribution), including understanding of equipment sequences and commissioning/retro-commissioning. * Experienced in the delivery of highly complex technical projects. * Evidence of strong interpersonal skills is essential. * Strong verbal and written communication skills. * Results oriented, highly accountable, and strong organizational skills. * Proven self-starter. * Attention to detail and the ability to understand the big picture. * Ability to perform through change and transformation while adapting to shifting priorities. Skills and Experience * Show good team leadership skills and can lead by example. * Excellent people management skills, with the confidence to lead and motivate the team and those around you. * Excellent interpersonal and communication skills. * Broad experience in managing critical environments, data centres or smart buildings. * Good problem-solving and analytical skills. * Ability to multitask and thrive in a fast-paced regional and global business * Good, clear and precise delegation skills * Sensitive to political situations - good relationship builder Person specification * Passionate about what you do and committed to excellence – leads and holds people to account * Detail oriented and diligent. * Entrepreneurial by nature with a strong sense of ownership. * Decision maker. * Results orientated and prepared to take ownership of outcomes * Support the success of other people and their businesses above your own success * Role model our values * Excellent external radar so that they pick up on trends * Proactive, diligent, able and willing to think ahead * Ability to understand the wider picture whilst devoting attention to detail At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.