Manager, Solutions Consultant (London, United Kingdom)

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Success Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams — including Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates — to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're energized by helping customers achieve meaningful outcomes, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This is a full time hybrid role based in our London hub. What you'll do at Figma: * Manage the adoption journey for a portfolio of large, strategic customers * Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery * Document proactive engagement strategies as part of high quality, bespoke enablement plans * Share best practices, use cases, and product expertise to help teams unlock the full value of Figma * Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders * Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation * Deliver live and scalable training sessions customized to customer maturity and needs * Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We'd love to hear from you if you have: * 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS * Excellent communication skills, with the ability to connect with a wide range of customer personas * Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption * A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams * Fluency in French and English While it's not required, it's an added plus if you also have: * Experience using Figma or working with design and collaboration tools * Background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.     We are part of a leading multinational PLC, known for helping the world’s largest enterprises grow. We’re now expanding our WPP Open SaaS offering — and looking for an experienced, entrepreneurial Enterprise Account Executive to lead the charge. This is a unique role: you’ll be one of the first AE dedicated to this product in the UK, with responsibility to expand across EMEA. You will work closely with the WPP Open Senior Executive Team to build the sales function from the ground up, with the initial focus on securing early wins and establishing a scalable model for identifying and converting client demand for your territory. What you'll be doing: * Drive New Business: Identify and develop new opportunities for WPP Open within a defined territory, targeting enterprise accounts to secure new opportunities. * Own the Sales Cycle: Manage the entire sales process, target for closing six-figure deals within these accounts —from prospecting and qualification to closing deals. * Engage Strategic Stakeholders: Build relationships across multiple lines of business, engaging with C-level executives, Marketing operational leaders, and key decision-makers. * Deliver Tailored Solutions: Develop a deep understanding of customer needs and demonstrate how WPP Open solutions can solve their marketing strategic and operational challenges. * Showcase Value: Present use-case-specific pitches and demos, independently or in collaboration with our WPP Open Growth Consulting, to highlight the measurable impact of the solutions. * Engage closely with WPP Agencies, External partners and SaaS partners to accelerate deal cycles * Leverage Team Support: Partner with your virtual team, including business development representatives, growth consulting, customer success, marketing managers, and partner managers, to drive success. Strategy and Growth: * Direct Sales & Pipeline Management: Personally run client and agency sales meetings, conduct discovery sessions, deliver demos, and manage the sales process through to contract signature. You will proactively manage the sales pipeline to drive deal progression and ensure the CRM is meticulously maintained. * Collaboration & Growth: Work closely with marketing on lead generation campaigns, coordinate with pre-sales on larger opportunities, and collaborate with the Commercial Operations Lead on pricing. You will also develop affiliate, reseller, and partner programs to expand market reach. What you'll need: * Proven SaaS Sales Experience: A strong track record of success in enterprise SaaS sales, with a focus on securing new business and consistently achieving revenue targets. * Expertise in Complex Sales: Experience managing long, multi-stakeholder sales cycles within large enterprise accounts. * Industry Knowledge: Familiarity with enterprise applications, Marketing and the ability to engage with C-level executives. * Strong Communication Skills: Exceptional presentation and storytelling abilities to confidently influence senior stakeholders and decision-makers. * Collaborative Mindset: A team-oriented approach, leveraging internal and external resources to achieve shared goals.       We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

Disguise

SALES MANAGER – EMEA REPORTS TO: VP SALES, EMEA LOCATION: LONDON / EMEA (WITH 40% TRAVEL) ABOUT THE ROLE: Disguise is looking for a high-impact Sales Manager to drive net-new revenue across Location-Based Experiences (LBX) in EMEA, including entertainment venues, sports stadiums, immersive installations, themed attractions, museums, brand experiences, and flagship destinations. This is a "Hunter" role for an individual contributor who excels at opening doors and closing high-value deals in permanent environments. WHAT YOU WILL DO: * Partner closely with the VP Sales EMEA and regional leadership to advance and close strategic LBX opportunities across stadiums, venues, and immersive destinations. * Drive individual sales growth by identifying and winning new business opportunities valued at $250k–$2m+ within the LBX sector. * Design and execute a strategic go-to-market plan to expand Disguise’s presence across sports stadiums, arenas, entertainment venues, themed attractions, immersive installations, and enterprise flagship environments. * Develop and deepen relationships with key system integrators and consultants across the region to unlock new fixed-installation opportunities. * Produce accurate monthly and quarterly forecasts for both hardware and software within Salesforce and Clari. * Manage the end-to-end sales process, from initial prospecting and high-impact presentations to negotiating complex contracts and closing. * Partner with the Design Solutions, Customer Success and Marketing teams to develop targeted campaigns that specifically address the needs of the fixed-installation market. * Attend major industry events (e.g., ISE, IAAPA Europe) as a subject matter expert, comfortable delivering public presentations on the future of immersive attractions. * Ability to travel approximately 40% of the time across the EMEA region to meet with partners and visit project sites. EXPERIENCE & SKILLS: * Sales Background - 7-10+ years of proven new business development experience in complex, multi-stakeholder environments such as stadiums, themed entertainment, live venues, or permanent AV installations. * Experience working on SOWs documentation. * Ecosystem Knowledge - Strong existing network and experience working alongside System Integrators (SIs) and technical consultants is an advantage * Closing Ability - Proven track record of closing complex technical deals ($250K–$2M+) with long sales cycles and multiple stakeholders. * Expert for structured sales processes such as MEDDPICC or BANT. * Ability to present and influence effectively at all levels (including C-suite and Technical Directors) regarding real-time visual software and media servers. * Solid experience in pipeline management and forecasting for projects with 6-month to 1+ year timelines. BEHAVIOURS & VALUES: * Winning Mindset - Brave, bold, and proactive in seeking out new business that isn't immediately apparent. * Dependable Hunter - A self-starter who is comfortable working autonomously to drive results and exceed individual targets. * Dynamic - High energy and resilience, able to pivot quickly as project requirements evolve. * No Ego - Approachable, authentic, and humble—a true team player when collaborating with internal support functions. * Attention to Detail - Meticulous with CRM updating and project documentation. About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.    Don’t Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.    Our values * Honest. We are real with ourselves and our clients and share our ideas with openness and transparency.  * Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game. * Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest. * Resilience. We don’t give up until we find the right solution, even if it means going outside our remit. * Belong.  We create an environment where everyone feels like they belong and is empowered to do their best work.   Our benefits * We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: * Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory * Hybrid working between home and our offices (dependent on role and location) * Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes * Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries * Belonging policies -  including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning * Training, coaching & mentoring