People Operations Specialist

TradingHub

Compensation: Competitive (Financial Services) About TradingHub Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation. With a team of over 150 experts worldwide, TradingHub combines global reach with deep markets expertise to help our customers mitigate financial, regulatory, and reputational risk. The Role We are seeking a People Operations & Systems Specialist to own TradingHub's People systems, integrations and our emerging HR AI functionality alongside the compliance-critical lifecycle moments that need a human touch. Sitting within the People team, you will be the custodian of our HRIS, automations and sponsorship processes across a growing global footprint. Responsibilities * Own and optimise TradingHub's People tech stack, including HiBob, Happl, integrations and HR AI agents. * Design and maintain automated People processes across the employee lifecycle. * Manage HR systems integrations and data integrity across global offices.. * Own background screening, right-to-work checks and UK visa sponsorship compliance. * Deliver seamless onboarding and offboarding experiences. * Produce People reporting, documentation and compliance outputs. * Support strategic People projects and drive operational excellence. Requirements * 3–5 years' HRIS or People Operations experience, ideally with HiBob. * Experience configuring HR systems, workflows, automations and integrations. * Exposure to AI tools, agents or HR technology innovation. * Good understanding of employee lifecycle processes and UK employment compliance. * Strong stakeholder management and communication skills. * Analytical, detail-oriented and comfortable working with data. * Proactive problem-solver with a continuous improvement mindset. * Able to balance technical systems ownership with excellent employee experience. Benefits Life at TradingHub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration. By combining the best of technology and global markets, we’re able to solve complex problems together and deliver meaningful results to our customers. Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success. Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust. These values provide the foundation for a sustainable workplace culture that empowers you to grow, contribute, and become your best self. Employee Benefits: * Annual discretionary performance bonus (permanent employees only) * Hybrid working policy * Office lunches twice a week * Private medical insurance + dental cover * Extended parental leave (up to 6 months of fully paid maternity leave) * 25 days annual leave + bank holidays * Enhanced company pension plan * 5 days study leave towards professional qualifications * Salary sacrifice schemes * Death in service coverage Don’t tick every single requirement? Research shows that candidates from under-represented groups are less likely to apply unless they meet all the criteria. We are dedicated to building a diverse, equitable and inclusive workplace, so if this role excites you, please don't let our specification hold you back. Get in touch! TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio-economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications. We are committed to making our recruitment process accessible to all and we encourage candidates to inform us of any required adjustments. A full copy of our diversity, equity and inclusion policy will be made available to you upon request.

Delfa

ABOUT DELFA Billions of people still suffer from every-day diseases. One key reason? Clinical trials are broken. Despite $120 billion spent each year, most trials are delayed due to bottlenecks like patient recruitment. Delfa is fixing this with autonomous AI agents. We're building AI agents to automate clinical trials. In less than a year from launch we’ve already: * Deployed onto 300+ trials across multiple conditions * Reached seven figures in ARR, growing 25% MoM * Raised an oversubscribed $3.8m seed from tier-one AI investors WHAT YOU'LL DO You’ll help design, review, test, and continuously improve the AI agents that interact with patients and support clinical trial sites every day. This role sits at the intersection of clinical operations, AI agent design, quality assurance, and customer delivery. You’ll use AI tools extensively, but your judgment, attention to detail, and ability to spot issues will be what makes the work reliable. You will: * Use Delfa’s AI workflows to extract inclusion/exclusion criteria from clinical study protocols, then manually review and refine the outputs for accuracy * Turn clinical eligibility criteria into clear, patient-friendly screening questions suitable for voice and SMS agents * Create and review voice agent reports that describe the agent’s screening logic, conversation flow, escalation rules, and operational setup * Support script creation for IRB/ethics submissions, adapting agent scripts to customer templates while preserving clinical and operational accuracy * Assist with AI agent management, including manual patches and configuration updates where API-based changes are not yet suitable * Sample real calls and patient interactions to identify issues, test fixes, and add recurring items to the monitoring list to inform future automated QA * Support pre-release testing of AI agents before they go live with patients * Once comfortable, design new AI agents end-to-end, which will then be reviewed and tested by senior team members * Work closely with product, engineering, and customer-facing teams to ensure agents are safe, accurate, and operationally useful for clinical research sites YOU'LL BE A GREAT FIT IF… You have attention to detail. You’re comfortable reviewing dense clinical or operational documents and can spot when something is missing, unclear, or inconsistent. You are comfortable using AI tools. You don’t need to be an engineer, but you should be excited to use prompts, structured workflows, and internal tools to produce high-quality work faster. You are clinically or scientifically literate. Experience with clinical trials, healthcare, life sciences, medicine, nursing, pharmacy, psychology, or biomedical sciences would be valuable. You care about quality. Our agents interact with real patients and support real clinical trials, so accuracy matters. You take pride in work that is careful, clear, and reliable. You can move quickly without being careless. Delfa is growing fast, and we need people who can learn quickly, make good judgments, and improve the process as they go. You have an ownership mindset. When you notice something is broken, unclear, or inefficient, you don’t just flag it, you help fix it. You communicate clearly. You can explain complex clinical or operational logic in simple, structured language that customers, internal teams, and AI agents can all understand. Nice to have: * Experience in clinical trials, patient recruitment, site operations, IRB/ethics submissions, or healthcare operations * Familiarity with inclusion/exclusion criteria, study protocols, or prescreening workflows * Experience in QA, call review, operations, or process improvement * Comfort working with structured documents, spreadsheets, or configuration tools LIFE AT DELFA Delfa is building a generational company to transform the way medications reach millions of patients in need. This is your opportunity to get in on the ground floor and work alongside the highest talent density team in the space, onsite at our London office 5 days a week: * A wine-snob who built foundation models at Roche at ETH Zurich * A former hedge fund trader with world class causal AI knowledge * A medical doctor turned AI engineer who builds prototypes on the weekend for fun * A ginger bloke who deployed production AI for J&J, Medtronic, and Exscientia WHAT WE OFFER * Competitive salary * 25 days’ holiday + UK public holidays * Modern office space 5 mins from Old Street station * True 0 → 1 ownership. You’ll take responsibility for work that helps clinical trial sites reach patients faster and get new treatments to market sooner. OUR HIRING PROCESS We work to get you an offer within a week with the following lean process: Intro chat with Gustav (CTO) and Jenna (Medical Officer) - 30 mins: An informal discussion about your experience, values, and career goals, and a chance for you to get a sense of the role and the team. Practical Challenge - 90 mins: No artificial interview questions. Instead, you’ll work through a real-world task similar to the work you’d do at Delfa, such as reviewing eligibility criteria, improving screening questions, or identifying issues in an AI agent flow. You are welcome to use AI tools. Offer. If all of the above goes well, then you’ll receive an offer from us. If helping unstick clinical trials and getting life-saving treatments to patients faster sounds like your idea of important work, let’s talk.

32Co

01Health is at an inflection point. The platform is built, revenue is accelerating, and we're moving from a single-specialty company into a multi-vertical specialist healthcare platform, with AI as embedded clinical infrastructure. It started in dentistry with two products: 32Co, the UK's highest-rated clear aligner system, and Aerox Health, the first end-to-end platform for dental sleep medicine. Backed by Tier 1 investors, we're scaling across the UK and into the US, with new verticals already in testing. What's happening at 01Health right now Balderton-backed Series A company 90% of UK patients can reach an 01Health clinic within 30 minutes 4.98★ rating from the dentists who use us Aerox Health, our Sleep product, is ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist (UK and US) US expansion live New verticals being tested and prototyped We've proven the model. Now we're scaling Aerox, our new snoring and sleep apnoea treatment, across the UK and US. Unlike orthodontics, we’re building in a blue ocean - and we want exceptional clinicians to help us do it brilliantly.   The Role As a Clinical Operations Specialist, your mission is to ensure every dentist we support has a seamless, high-quality and genuinely delightful experience as they deliver mandibular advancement devices (MAD) for snoring and obstructive sleep apnoea. You'll be a frontline voice in our clinical operations team from day one, and help shape the function as Aerox Health grows.    What you'll be doing Delivering an exceptional case experience to dentists providing sleep products with Aerox Health. Acting as a key clinical point of contact, answering dentists' questions, handling problems and finding solutions across the case journey with internal stakeholders. Embedding AI into how we work, with a borderline obsession to make things simpler, faster and better.  Identifying areas to improve and opportunities to scale the function as volumes grow. Working across sleep assessments, treatment planning and reviews to ensure each step is clinically robust.  Being hands-on with clinical and operational challenges - spotting issues early and helping shape clear, workable solutions. Being the voice of our dentists, ensuring their needs are clearly understood and advocating for service excellence in cross-functional decisions.   Who you are A qualified dentist or experienced dental healthcare professional (3+ years). Interested in sleep medicine, ideally with a desire to build expertise in mandibular advancement device therapy. You see AI as a way to scale quality and reach, and bring the clinical rigour to keep it trustworthy. Experience in a high-growth environment (corporate or startup) is a plus. Proactive and resourceful, comfortable figuring things out independently and getting to root causes. Customer-centric with a clear instinct for "unreasonably excellent." High-output and reliable: you bring energy and pace, and don't drop balls. A confident collaborator across internal and external stakeholders, comfortable with startup chaos. Able to commute to our London office on Mondays, Wednesdays, and Fridays.   Why join us Real impact, every day - you'll be a founding clinical voice on Aerox Health's sleep product as it scales nationally. 25 days holiday + your birthday off - because no one should work on their birthday! Outsized leverage and full ownership - real authority today, lasting impact tomorrow; what you build now shapes how this company operates at every stage after. Grow fast - backed by top VCs and built by the best; you'll be learning from some of the sharpest minds in health-tech every single day. Vitality Health cover - private medical insurance, because we take care of the people who take care of the business. Team Perks - enjoy regular team lunches, quarterly socials, and an annual company retreat. Hybrid working - we all come together three days a week, but the rest of the time, enjoy the flexibility to work from home or our Hoxton office.