People & Talent Lead

Plain

WHO ARE PLAIN? Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships. Some of the world’s most forward-thinking companies - like Cursor, Vercel, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI. B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way - slow, manual, and disconnected - no longer works. We’re looking for a Talent Lead to build the teams that define this next phase of support tooling. This role is hybrid with 3 days a week in our London office. WHAT YOU’LL DO This is a builder role in talent. You're not inheriting a mature function - you're shaping one. You'll own engineering hiring end to end - pipeline, process, candidate experience, and close. You'll build the systems and tooling that make hiring scalable. And you'll work with engineering leaders to keep the bar high as we grow. We talk a lot internally about Plain being a place people graduate from. Future founders meeting their co-founders here. Leavers trying to pull their ex Plain teammates to their next company. Genuine friendships built across the team. A team so good, that every tech recruiter has Plain high on their sourcing list. That's what we're building. This role is how. THIS IS A GREAT FIT IF YOU… * Have strong opinions about what great hiring looks like and the conviction to push for it. * Have owned full-cycle recruiting across product engineering, ML/AI, infrastructure, and beyond - to an exceptional bar. * Can identify engineers who move fast with AI and still think clearly without it. * Know how to build pipeline - whether that's a referral flywheel, a strong employer brand, a well-run outbound motion, or a mix of the three * Get excited about process and tooling, not just people - you build systems that make hiring scalable. * Can run multiple searches at pace without the bar or experience slipping. * Partner closely with engineering leadership - you're an extension of the team, not a service function. * Are comfortable rolling up your sleeves beyond tech hiring - Talent Ops, People Ops, GTM hiring - whatever the company needs. THIS WON’T BE THE RIGHT ROLE IF YOU… * Treat hiring as a numbers game - we'd rather wait for the right person than move fast for the wrong one * Are looking for a well-defined, mature talent function to step into - there's real infrastructure to build here and you should be excited by that * Are uncomfortable working closely with engineering - this role requires genuine partnership with technical leaders, not just coordination * Want to hand off sourcing and pipeline work to someone else - this is a hands-on role and that won't change for a while

Birdie

🐦 About Birdie At Birdie, we’re reimagining care for older adults. We’re building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care. We’re not here to tinker at the edges. We’re here to radically transform a broken system. That’s why we’ve built an all-in-one platform that supported over 60 million care visits and enabled care for 116,000 individuals in 2025, and we continue to grow our impact. We’re scaling fast, but staying true to our purpose. That’s why we’re proud to be a B Corp, using business as a force for good. Founded in 2017, Birdie is backed by world-class investors like Index Ventures, Sofina and Omers. In 2023, we ranked #6 in the Deloitte Fast 50, making us one of the fastest-growing tech companies in the UK. You can check out more about our impact and recognition here. But speed isn’t the point. Impact is. ⚡️ Your mission As Head of People & Talent, your mission is to lead Birdie's People function into its next chapter as an AI-first organisation. You'll lead and grow a high-performing team, hold the bar on how we hire, grow and reward 130+ ambitious people, and work in close partnership with our COO, who holds the People seat on our executive team. You'll inherit mature operating systems and a People strategy already pointed at the right horizon. Your job is to deliver it, and take it further: raise the bar on hiring, deepen our performance discipline, and embed AI into the way the function works so the rest of the company has a blueprint to follow. 🦸‍♀️ How you will contribute * Lead and develop a lean and strong People & Talent team, with strong autonomy and clear quarterly rhythms already in place * Own and deliver Birdie's talent strategy end to end, from workforce planning through to a hiring bar that brings in people who raise the level of every team they join * Run the performance, calibration and compensation cycles that protect Birdie's standards, with the courage to keep iterating where the data points to a leaner or sharper approach * Deliver Birdie's AI-first workforce programme alongside our COO: build AI fluency across the company and redesign people processes with automation in mind * Act as a trusted advisor and challenger to leaders on team health, hard conversations and the calls that shape culture, bringing the People view into executive decisions * Build the rituals, data and feedback loops that hold our culture together operationally as we grow, without softening the bar * Be a key member of our Leadership team to deliver Birdie’s vision and strategy, collaborating with other exceptional leaders to drive and optimise our ways of working 🤩 You’ll thrive here if... * You've led People & Talent in a high-growth B2B SaaS environment, ideally Series B or later * You have real conviction that great hiring, candid feedback and high accountability are the most generous things a People leader can offer their team * You've built and rebuilt People systems with an eye on automation, and you use AI in your own work every day * You bring a clear point of view and the data to back it up, and you're just as comfortable listening hard and committing * You're hands-on as well as strategic, energised by doing the work, not only directing it * You hold a low ego, thrive in ambiguity across competing priorities, and have a strong sense of what to push and what to park 🧠 Imposter syndrome is real — and we don’t expect you to tick every box. If you're excited about our mission and think you could make a difference here, we want to hear from you. 🌈 What you’ll get from us We believe people do their best work when they’re supported, trusted and inspired. Here’s how we build a world-class employee experience: 💸 Compensation * Competitive base salary, reviewed against benchmarks annually * Generous stock options - because we’re building this together * Bi-annual performance cycles with individual compensation reviews 🧠 Learning & Growth * Annual personal learning budget and access to training, coaching and mentorship * Time and space for growth - you set your development goals, we back them 🏡 Flexible Working * Hybrid working - 2–3 days per week in our incredible London HQ * Budget to set up your home workspace * Regular in-person meetups, socials and offsites 🏖 Time Off * 33 days holiday (25 days + public holidays) * Extra day off on your birthday (use it whenever you like!) * Company shutdown between Christmas and New Year * 2 volunteering days each year to give back to causes that matter 👶 Family-first Policies * Industry leading paid primary and secondary caregiver leave * 5 paid days for fertility treatments for those who need it * Private health insurance with AXA * Wellbeing perks via Happl (gym discounts, mental health support, and more) 🚲 Other Perks * Cycle to work scheme * 4% employer pension contribution when you contribute 5% (UK) * A deeply human, radically transparent culture ❓Why Birdie? Because you want to do meaningful work that improves lives - and grow at speed while doing it. We’re building more than a product - we’re building a movement. A movement to show that tech, when built with empathy and integrity, can change lives. We’re a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence. ⚖️ Equal Opportunities Statement We’re committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity or lived experience. Need adjustments or support during the application process? Let us know. We’re here to help. ✨ Ready to build the future of care? Apply now. Be part of something that matters.

Stacks

THIS ROLE IS BASED OUT OF OUR LONDON OFFICE 🇬🇧 We are an office-first company and believe great products are built when teams work closely together. ABOUT STACKS Stacks is building an AI-native platform that reinvents how modern finance teams run the monthly close. The opportunity is massive: every growing company depends on accurate, timely financial data, yet most are still operating with tools and workflows built for a different era. In just two years, we’ve grown from a team of 2 to 30+ and are on a rapid trajectory. We’ve raised a $23m Series A led by Lightspeed Venture Partners, and we were recently recognised as one of Harmonic’s Hottest Startups of 2026. We’re already trusted by leading European scale-ups including Pleo, Freetrade, and Motorway. Our team is a blend of finance, product, and technical experts from top-tier companies like Uber, Plaid, Miro, Mollie, and Bunq, united by the drive to create a game-changing solution. We’re a team that is deeply customer-obsessed, plays to win, and isn’t afraid to take big, bold bets. We move fast, hold a high bar, and are committed to growing together as we scale. ABOUT THE ROLE Stacks is hiring a Senior Talent Partner – GTM to support our next phase of growth. While your immediate focus will be scaling our Go-To-Market organisation, we're looking for someone who can flex across the business as hiring priorities evolve. You'll bring strong experience hiring commercial talent, while being equally comfortable partnering on operational, product or technical hiring when needed. This is a hands-on role for someone who thrives in startup environments, enjoys wearing multiple hats, and loves building exceptional teams through proactive sourcing rather than relying on inbound applications. Reporting to the Talent Lead, you'll partner closely with hiring managers and leadership to deliver outstanding hiring outcomes while helping shape how we attract, assess and hire exceptional talent as we grow. 🧱 WHAT YOU'LL DO FULL-CYCLE RECRUITMENT * Own end-to-end hiring across a range of functions, with an initial focus on Sales, Marketing, Customer Success and Implementation. * Flex across the business as hiring priorities evolve, supporting roles outside of GTM where needed. * Manage multiple live searches simultaneously while maintaining a high bar for quality. * Build high-quality talent pipelines through outbound sourcing, referrals, networking and creative talent mapping. * Screen, assess and guide candidates through the interview process through to offer. * Deliver an exceptional candidate experience from first touch through to close. HIRING MANAGER PARTNERSHIP * Partner closely with hiring managers to define hiring strategies and calibrate on talent. * Drive interview processes, feedback loops and hiring decisions with pace and clarity. * Provide market insights on talent, competition and hiring trends. * Act as a trusted advisor throughout the hiring process, balancing speed with quality. TALENT & MARKET INTELLIGENCE * Identify and engage exceptional commercial talent across the UK and Europe. * Build talent pipelines for both immediate hiring needs and future growth. * Share insights on compensation, talent availability and competitor hiring activity. * Continuously improve sourcing strategies and hiring practices as we scale. 🧩 WHAT YOU NEED * Significant experience recruiting within high-growth startups or scale-ups (this is essential). * Strong experience hiring across Go-To-Market functions including Sales, Marketing, Customer Success, Partnerships or Revenue Operations. * The versatility to recruit beyond GTM as business priorities evolve—you see yourself as a great recruiter first, with a strength in commercial hiring. * Exceptional sourcing skills with a track record of identifying and engaging passive candidates. * Experience building talent pipelines from scratch in competitive markets. * Excellent stakeholder management skills with the confidence to partner with senior leaders. * Strong talent judgement and a high bar for quality, ideally developed in environments known for building exceptional teams. * Comfortable operating in ambiguity, moving quickly and adapting to changing priorities. * Agency recruiting experience is a plus, but not essential. 🚀 WHAT’S IN IT FOR YOU * Foundational role: Help shape a category-defining company from an early stage, working directly with founders and a small, high-agency team. * Meaningful ownership: Competitive equity in a company scaling rapidly towards $10m ARR, where your impact will directly shape the outcome. * Cutting-edge product and tech: Work at the intersection of AI and finance, building systems that fundamentally change how companies run their financial close. * High-calibre team: Collaborate with people from companies like Uber, Plaid, Miro, and Mollie. * Exceptional workspace: Our London HQ is based in Fora — a modern, design-led space in the heart of the city with access to a gym, classes, and an environment built for focused, in-person building * Strong team culture: We run regular socials and off-sites that bring the team together properly, we recently have our 2-year anniversary party in Amsterdam, with board games, a tarot card reader and live music 🎶 🤝 THE HIRING PROCESS Step 1: Introductory call with Talent Lead (Rachel) Step 2: Interview with the VP of Sales (Julien) Step 3: Onsite case with the VP of Sales (Farid) and Talent Lead (Rachel) Step 4: Final stage interview with founder (Albert) Step 5: Offer