Product Designer (Staff / Principal Level)

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you YOUR MISSION As a Principal / Staff Product Designer – Onboarding, you will be a senior individual contributor leading design for high-impact growth initiatives across the customer lifecycle—from acquisition and activation to engagement, monetization, and retention. This role sits at the intersection of product strategy, experimentation, and systems thinking. You’ll partner closely with Product, Engineering, Data, and Marketing to identify growth opportunities, run experiments, and scale what works—while raising the bar for design quality and craft across Teya. WHAT YOU’LL DO * Own and drive design strategy for growth initiatives across web and product surfaces * Lead end-to-end design for complex, ambiguous growth problems—from discovery to delivery and iteration * Partner with Product Managers, Engineers, Data Scientists, and Growth Marketers to define hypotheses, experiments, and success metrics * Translate insights from data, user research, and experimentation into clear design direction and impactful solutions * Design and refine onboarding, activation flows, pricing and packaging, upsell/cross-sell experiences, and lifecycle touchpoints * Balance rapid experimentation with high-quality, scalable design solutions * Influence product and growth strategy through strong design thinking and storytelling * Contribute to and evolve Teya’s design system to support speed and consistency at scale * Mentor and coach other designers, raising the overall design maturity of the organization * Act as a design leader without formal people management—setting standards, shaping culture, and leading by example WHAT WE’RE LOOKING FOR * 8+ years of experience in product design, with significant experience in growth, experimentation, or funnel optimization * Proven track record of designing products that drive measurable business impact (e.g. activation, conversion, retention, revenue) * Strong understanding of experimentation frameworks, metrics, and data-informed decision-making * Exceptional craft across interaction design, UX, and visual design * Ability to simplify complex problems and communicate clearly with cross-functional partners * Experience working in fast-paced, product-led environments (fintech experience is a plus, not a requirement) * Comfort operating at both strategic and hands-on levels * Strong leadership and influence skills, with a collaborative and pragmatic mindset NICE TO HAVE * Experience designing for SMBs, payments, or financial products * Familiarity with growth tooling, analytics platforms, or A/B testing frameworks THE PERKS * Flexible working hours—we trust you to manage your time. * Physical and mental health support through GymPass: free access to 1,500+ gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps. * Extended and improved maternity and paternity leave choices for flexibility and support. * Cycle-to-Work Scheme. * Health and Life Insurance. * Pension Scheme. * 25 days of Annual Leave (+ Bank Holidays). * Office snacks every day. * Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT FRONTIER Frontier is building the system for running high-stakes decisions at the organisations that run critical parts of the economy — hospitals, life sciences companies, manufacturers. Frontier is an Intelligent Decision System that combines enterprise data, AI, simulation, optimisation, and human judgement to support the full decision loop — from understanding a situation, to evaluating options, to taking action and learning from the outcome. We don’t believe in AI that thinks for people. We believe in AI that helps people think - humans and agents working together inside a decision system. Done well, people operate with more speed, more evidence, and more confidence than they ever could alone. We're starting with clinical development decisions in life sciences — one of the highest-stakes, highest-complexity decision environments there is — and architecting to scale from there. Frontier is a product of Faculty, an AI company that's been working with some of the world's most consequential organisations since 2014.. ABOUT DESIGN AT FRONTIER We’re a small team, growing deliberately - we’d rather have five designers who trust each other than fifteen who don't. We're tightly integrated with engineering. We prototype in code. We co-own the design system with developers. We're actively exploring what agentic-augmented design work looks like in practice, not in think pieces — and we're honest when we don't have the answer yet. We’re active in shaping the product culture at Frontier; putting people first, raising the quality bar and ensuring a coherent experience. You’ll be part of shaping that culture. ABOUT THE ROLE You'll be one of the most senior designers on Frontier, shaping a product that's still early enough that the decisions you make will define how it works for years. Day to day, you'll be designing the surfaces where people and agents collaborate on real clinical decisions — how evidence gets surfaced, how recommendations get explained, how humans push back, how teams learn. This is hard, unsolved design work. The existing patterns for AI interfaces mostly come from consumer chat products; they don't transfer cleanly to environments where the cost of a bad decision is measured in years of research or patient outcomes. You'll be expected to work end-to-end: from framing the problem with product and engineering, through prototyping in code and design canvases, through shipping. You'll help set the craft bar for the team, mentor the designers around you, and push back when something isn't good enough yet. WHAT YOU'LL WORK ON * Designing the core interaction patterns for how humans and agents collaborate inside a decision loop. * Making dense, analytical information legible for expert users who need to trust it, challenge it, and act on it. * Shaping the shared design language and system that lets a small team move quickly without the product fragmenting. * Partnering with engineering from day one of any problem, not from handoff. * Raising the bar for craft — through your own work, through critique, and through the standards you hold the team to. WE THINK YOU'LL DO WELL HERE IF * You've shipped complex software for expert users, in a domain where getting it wrong has real consequences. * You design end-to-end and care about the pixels as much as the strategy. * You've done serious work on AI or other non-deterministic systems and have opinions about what works and what doesn't. * You're comfortable prototyping in code, or motivated to get there. * You're direct, kind, and can hold a clear point of view without needing to be the loudest in the room. * You want the people who use your product to have better working lives because of it. YOU MIGHT NOT ENJOY THIS ROLE IF * You want to work on a mature product with established patterns. Frontier is early, and the ambiguity is real. * You prefer to work handoff-style, away from engineers. * You're looking for a role where design sets direction in isolation from product and engineering. We work as one team. INTERVIEW PROCESS 1. Intro call with our talent team (30 min) 2. Conversation with Duncan, VP of Design (60 min) 3. Portfolio and case study deep-dive (90 min) 4. Final conversation with a cross-functional leader (60 min) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Birdie

🐦 About Birdie At Birdie, we’re reimagining care for older adults. We’re building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care. We’re not here to tinker at the edges. We’re here to radically transform a broken system. That’s why we’ve built an all-in-one platform that supported over 60 million care visits and enabled care for 116,000 individuals in 2025, and we continue to grow our impact. We’re scaling fast, but staying true to our purpose. That’s why we’re proud to be a B Corp, using business as a force for good. Founded in 2017, Birdie is backed by world-class investors like Index Ventures, Sofina and Omers. In 2025, we ranked #23 in the Sunday Times Top 100 tech list, making us one of the fastest-growing tech companies in the UK. You can check out more about our impact and recognition here. ⚡️ Your Mission We’re evolving Birdie’s platform to be AI-first. We’re building intelligent systems that assist decision-making, automate coordination work, and surface insights directly within real care workflows. This shift will shape the next generation of our product, and we need a designer who can help lead the way. If you’re excited about using AI to fundamentally reshape how care is delivered, this is the role for you. This role sits within the Care Management squad, one of the most complex and consequential parts of our product. Care teams use this area to assess needs, build care plans, coordinate visits, and maintain quality of care across hundreds of providers. You’ll own design for parts of this domain while also contributing to the broader AI-first direction across the platform. Beyond your squad, you’ll raise the design bar across Birdie through critique, mentorship, and systems thinking that brings greater coherence to the whole product. You’ll partner closely with Product and Engineering to frame problems, shape solutions, and drive outcomes, contributing to product direction as much as craft. Six months in, here’s what good looks like: You’ve helped define Birdie’s AI design direction and it’s actively shaping what we build. You’ve shipped meaningful improvements in Care Management. The design practice across the team is visibly stronger because of your influence. 🤩 You’ll Thrive Here If… You’ve been designing digital products for 7+ years and you have a strong track record as a senior IC. You’ve owned complex problem spaces from ambiguous 0→1 work all the way through to polished, scalable delivery. You’ve spent real time in a startup or scale-up, so you know what it feels like when priorities shift fast and you’re often the only designer in the room. When you look at a screen, you also see the workflow it sits inside, the data flowing through it, and the person under pressure who has to use it at 7am. You think in systems, not just screens. You have sharp product judgment and you know when to lean on established patterns, when to challenge them, and how to make principled trade-offs. Your craft bar is high across both UX and UI, with real care for clarity, usability, and visual polish. You’re a genuine partner to Product and Engineering, not someone waiting for a brief. You communicate persuasively enough to align stakeholders and articulate design rationale clearly. And you make the people around you better, whether that’s through mentorship, critique, or simply setting the standard others follow. It’d be a bonus if you’ve worked at a Series C or earlier SaaS startup, or have a background in healthtech, back-office or operational tooling. We’d also value hands-on experience designing AI-enabled or automation-heavy workflows, and familiarity with designing for non-technical users in high-stakes environments. 🧠 Imposter syndrome is real — and we don’t expect you to tick every box. If our mission excites you and you think you could make a difference here, we want to hear from you. 🌈 What You’ll Get From Us We believe people do their best work when they’re supported, trusted and inspired. Here’s how we build a world-class employee experience: 💸 Compensation * Competitive base salary of £110k –£130K, reviewed against benchmarks annually * Generous stock options – because we’re building this together * Bi-annual performance cycles with individual compensation reviews 🧠 Learning & Growth * Annual personal learning budget and access to training, coaching, and mentorship * Time and space for growth – you set your development goals, we back them 🏡 Flexible Working * Hybrid working – 2 days per week in our incredible London HQ in Waterloo if you are in London or 2 days per month if you are outside of London (with its own roof terrace!) * Budget to set up your home workspace * Regular in-person meetups, socials, and offsites 🏖️ Time Off * 33 days holiday (25 days + public holidays) * Extra day off on your birthday (use it whenever you like!) * Company shutdown between Christmas and New Year * 2 volunteering days each year to give back to causes that matter 👶 Family-first Policies * Industry-leading paid primary and secondary caregiver leave * 5 paid days for fertility treatments for those who need it * Private health insurance with AXA * Wellbeing perks via Happl (gym discounts, mental health support, and more) 🚲 Other Perks * Cycle to work scheme * 4% employer pension contribution when you contribute 5% * A deeply human, radically transparent culture ❓ Why Birdie? Because you want to do meaningful work that improves lives – and grow at speed while doing it. We’re building more than a product – we’re building a movement. A movement to show that tech, when built with empathy and integrity, can change lives. We’re a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence. ⚖️ Equal Opportunities Statement We’re committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity, or lived experience. Need adjustments or support during the application process? Let us know. We’re here to help. ✨ Ready to build the future of care? Apply now. Be part of something that matters.